I always love eating inside at this location. This location provides a nice, relaxed atmosphere. I enjoy the fresh flowers that are always on the tables. It really elevates the experience and makes it not feel like fast food. While parking has always been an issue here, I normally park across the street in the back and walk across. The line inside moves very fast and efficiently. The customer service is great. Especially from the lovely woman that manages the dining area. She always makes sure my drink is full, I have all sauces, and want for nothing. She is the sweetest and a pleasure to talk to. The food was yummy. I ordered a nugget meal with waffle fries and a Sunjoy drink. A solid meal. Thanks! read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

Chick-fil-A is so overrated, in my opinion. I only went recently because I had a gift card, and I had not eaten all day. Joining the drive-thru line here can be a hassle. This side of Waterford just doesn't have the best layout. Plenty of areas get backed up. My order taker was helpful on this visit. She kindly answered my questions and gently guided my vehicle progression. Upon my previous visit, however, I encountered a staff member who was clearly very put out that I had the audacity to ask for sauce at the order pickup window. My bad apparently. I received my order promptly once arriving to the pickup side, but the car ahead of me did not, which caused a backup. Seems everyone else in line got their order but the lead vehicle. The rest of us were trapped. Pretty annoying. The really disappointing aspect of this visit, though, was the fact that my sandwich bun (mainly bottom) was stale. It was the first thing I noticed upon taking a bite. The contents of my Grilled Chicken Club were otherwise good-tasting and fresh. No combo. Added a Kale Crunch Side. My total was over $14. I have had good experiences in the past, but at this point in time I'm not planning on returning here anytime soon. read more

Chick-fil-A - Stale bun :( - Fast Food Near Me - Orlando, Florida

Chick-fil-A is a-ok. I don't get the craziness of the drive-thru as it's not THAT good, but to each their own I guess. Lately, the food has been just ok. I've had to ask for fresh waffle fries on a few occasions as they haven't been fresh. That's such a bummer to have to ask for fresh fries. They're getting like McDonalds with that... The sandwiches are still great as is the staff at this place. They're always friendly (even though the "my pleasure" seems fake and creepy at times) and accommodating with refills of soda pops. This location is a pain to deal with though. The main road backs up and you can't even get in as the drive thru wraps around the restaurant like a boa constrictor not letting anyone else in. Even if there are parking spots, you just can't get into the lot easily. Typically, the inside isn't overly busy, but you have to get in first. Hopefully with Raising Cane's next door and another Chick-Fil-A opening near-by, it will alleviate some of the pressure this location is feeling. read more

Chick-fil-A - Egg White Grill Meal with Hashish Browns... I mean Hash Browns - Fast Food Near Me - Orlando, Florida

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This place is consistently good, the service is always fantastic. They even have a nice lady walking around the dining room during the lunch hour making sure that everyone's okay, she's an amazing gal! read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

The food - always good. The design of the drive thru/ location - not great. The drive thru line is very frequently backed up into the street. I end up parking across the street and walking over. It's impossible to get in and out of this place. And the service is usually pretty slow in that line too, even with a mobile order. It's much faster inside read more

Service was okay, completely handed me the entire wrong order the only thing that was correct was the orange juice. Absolutely terrible ruined my morning I do not plan on coming back here. read more

Always busy but on the upside my order is always correct! I usually only use the drive through.

Employee Nick is awesome and seems like such a hard worker!!! great environment and food, everyone was so nice and friendly!!

Always 5-star customer service, and they are so fast at the drive thru. Playground inside is fun for kids. A great lunch spot for families. Food is always good. Wish they had the peppermint milkshake all year! read more

I stopped coming to this location years ago but thought I'd give it another shot out of convenience. Chicken filets are tiny these days (you'll get more chicken by ordering the nuggets), drive thru was surprisingly slow for a Saturday morning before the rush, and service had the "I don't want to be here" vibe. However they did get my order right which was my primary complaint in the past. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit - unfortunately these entrees keep getting smaller and smaller - Fast Food Near Me - Orlando, Florida

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The service continues to be quick and the fries are consistently hot and on point. I appreciate that they continue to give quick and good service through the drive through. Super excited they have not run out of the tortilla strips for their chicken tortilla soup. Last year they kept running out. read more

I've tried both frosted and regular they are both have strong flavors of key lime. They both are refreshing flavors great for summer time. read more

Chick-fil-A - I've tried both frosted and regular they are both have strong flavors of key lime. - Fast Food Near Me - Orlando, Florida

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Went for breakfast on 2/19/25 at 6 a.m. They/she got the order wrong, which happens probably 40% of the time there. I asked for non-sweetened ice tea very clearly, and got sweetened ice tea instead. I had to wait about ten minutes for her to give me the right tea. I was polite, and told her I'm going to be late for work, and maybe she could check the order better next time. It sounded rude, but it wasn't. It was the truth. She barked at me that she was the only one there, and that her headset sometimes doesn't work. Not, "Hey, sorry about that." So, little girl; your headset is not my problem. You being short is not my problem. You not giving a damn is my problem. CHECK YOUR BAGS BEFORE YOU DRIVE OFF. read more

Great always fresh food. Salads are amazing. Great customer service. Gracious and polite staff. I go at least 2xs a week at different times of the day and the quality is consistent. Easier to use mobile order and curbside pickup when available read more

Great service. Ordered in the app and received a message my order was ready inside to pick up. I wanted to do curbside but it was not an option. Ordered the chicken minis, fruit and tea. Chicken minis were a little dry and pretty small. I did take out but didn't know it until I reached my destination otherwise I would have went back into the restaurant. I also didn't receive a straw in my bag but didn't notice it until I reached my destination. $9.79 is a little pricey for a small breakfast at a fast food establishment. It would be extremely pricey for a whole family to eat here. read more

Chick-fil-A - Chicken minis. Awesome with honey. - Fast Food Near Me - Orlando, Florida

It would be nice if when being serviced by the drive thru everything asked for is in the bag. I'm from out of town and passed by on the way to my hotel just to get back to my room and realize stuff was missing. No one wants to go all the way back and when I called the manager seemed disingenuous and kept saying "that's unusual we have someone that usually does that" as if human error is impossible! I get it's busy and it's the drive thru but if your sole job is to add objects to the bag and only I'm not sure where the mishap happened and the manager could have been more apologetic about it. read more

This location is always busy but don't let that deter you from going there even if the line is to the road because it always moves quickly in the drive thru. The food is delicious and always fresh and warm. They always get my order correct and provide service with a smile read more

Grate service all the way around. Drive thru fast and efficient! Employee friendly and fadt.

What has happened to our CFA??? We went through the CFA drive-thru today and we were so disappointed. It appears the "B" (bored) team was working. Thing #1 who took our order hated her life. She just hated every minute of taking our order. Thing #2 sitting on the stool under the umbrella picking her nails and crumpling up receipts couldn't be bothered to ever ask if we wanted our receipt. Or even make eye contact with us. But the saving grace was Serene who gave us our order. She had the biggest smile and loved every minute of engaging with us. Give her a raise and let her train your team! Management! Get rid of the thugs and hire more Serene's! read more

Amazing food and incredibly efficient service. You can't go wrong with any Chick-fil-A. Highly recommended!

So, it's my nieces 13th birthday! We had to cancel a party that we had planned for her and she is super bummed out. I decided to have a stay at home movie day with her and her siblings and lunch from wherever she wanted. So, of course she chose Chick-fil-A! I was worried about how long I would be sitting in the line, but I happily obliged as it was her birthday and she could have whatever she wanted. I was surprised when I pulled up! The line was in the intersection and I thought to myself, oh great, I will be here until dinner time! I was wrong! The process that they have implemented during this horrible time that we are all going through, was amazing! They had someone directing the traffic, so that people can come out of the drive-through and then people on the other side could wait to go into the drive-through. They had order takers at every point and they had installed an overpass with fans so that they would not overheat. I would often think how hot it was when they would come and take my order on a regular day, I am so glad they did this. The process that they had going was absolutely amazing and I even commended them at the window. Although, the girl inside the window handing the other girls the food did not even crack a smile. Otherwise, Great job Chick-fil-A! You definitely turned lemons into lemonade! read more

The best thing about CFA imo is & has always been the staff. They just know what good customer service is these days. They always have a dang smile no matter what the weather is. The lines are super long but always fast & that just blows my mind every time I'm here read more

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I've been going to this Chick-fil-A location for almost my entire life, and they don't disappoint in the slightest. They have the drive-thru down to a science--the lines are crazy long, but you're honestly in and out in 10 minutes which is a miracle considering the amount of orders coming in and out. I don't know what kind of dark magic they enact to get all the food out in time, but they knock it out of the park. My go-to order is the spicy sandwich, which is always stellar, but yesterday I tried out their new honey pepper pimento sandwich, and I enjoyed it a lot! The ingredients all complemented each other well and I thought it was very tasty. They just barely overdid it with the honey, so it was a bit of a sticky messy situation, but that didn't bother me much (that's what the napkins are for). Definitely not a sandwich you can crush in your car without making a mess, but absolutely worth it. read more

Drive thru line always looks intimidating as it gets mixed with the shopper in the plaza but I do have to say the crew during lunch hour is phenomenal! So quick and efficient! read more

What happened to Chick-fil-a's chicken nuggets?! They were majority fried breadcrumb today. Not much chicken, and dare I say flavorless? I'm in town visiting, and will be going to a chick-fil-a near my house upon my return to make sure it isn't a change in recipe and just a bad location. It's safe to say I won't be visiting here next time I visit. What a disappointing lunch. read more

This Chick-fil-A is the worst. Every time we order due to a gluten allergy we order the gluten free bun. Almost every time they give us the regular sandwich after even paying for the gluten free bun and it being on the receipt. I get that they are busy but I wish they'd just take a little more time and get the order correct so we then don't have to sit and wait for them to bring out the correct order while the rest of the food gets cold. read more

Good fast food but there's always a line of cars around the place. Kinda pricy, too. Their lemonade is the best!

out of every place i order from on door dash. i mean every place. chick- fi-a is the only place that gets it right on the whole order. always good jcole read more

While I am not one of the cult of Chick-fil-A, I understand and appreciate how this business has become so popular with so many. The company off-road is good food with very good service, 2 things you do not always see in the landscape of fast food. As I have said, I don't scream the attributes of Chick-fil-A to the masses, but I will not take away that they have good food. My daughter on the other hand, is one of those that believe Chick-fil-A is a culinary wonder, so I have had this restaurant more than once. I do recommend a visit to Chick-fil-A, just remember that they are closed on Sundays. read more

Finally did myself a favor and went and tried me some Chick-Fil-A. Got the spicy chicken sandwich and was not disappointed. The bun was super soft, the veggies were all fresh, the sauce wasn't overpowering, and the chicken was mind-blowingly juicy. The breading was perfectly fried and had a great kick to it. A really solid sandwich that I've been craving ever since I downed the last bite of it. The staff here are all insanely friendly as well. They knew they would be swamped with customers on the weekend so they made the extra effort to place two employees outside with portable card readers to make the drive-thru process a lot smoother. Great management at this location, despite the absurd amount of traffic here. read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

Staff are good but this location is always a nightmare given the parking lot itself and the madhouse nature of the Waterford lakes shopping plaza. If you were to park on the side of the restaurant where the line forms you will get trapped and be unable to leave during peak times. There are other locations to park too but the side you would not get stuck is this curbside order spots. Well the way the lot is designed you have to enter from the spot everyone does to get in the drive thru. So if someone who is not familiar with this location winds up and blocks the gap to go around that line you may be stuck in the drive-through line with no way to leave until people move forward. This is horrible and has happened before, when I use to do walk in pickup I would park in the ale house parking lot and walk across to avoid this. That's just ridiculous and completely out or the hands of the staff's performance. Speaking of curbside you're better off just getting in line for the drive thru. It's not prioritized at all at this location because it's just so busy. I don't blame them at times but when the drive through wraps around the building I rather not wait in line when I ordered a head. I have a 1.5 year old so walk in pickup is not ideal. If there is one thing to change about this spot it's the shitty ass parking and how the entire place feels like a damn pen to get trapped in. read more

Bottom of the bucket customer service at this location. Employees are rude, belligerent, and will take to you any way they desire. This shouldn't be a surprise because it trickles down from the franchise owner who acts the same way towards both his customers and employees. Corporate doesn't care and empowers the franchise owner to be rude as hell. read more

There are a lot of fast food places out there that don't offer a value menu, and it upsets me, and I don't go to those places. Chick-fil-A is the one exception to that rule of mine. They do not offer a value menu, and yet I find myself coming back here time and time again. Maybe it's because this Chick-fil-A gives me free food from time to time with their awesome promotions that get me in the door and build brand loyalty with me. Maybe it's the nicest front counter staff that I have encountered in all my time of living in Orlando. Maybe it's the fact that they don't even blink an eye when I ask for one of each sauce when I order a 30 nugget meal with my girlfriend. (Check out the photo) Whatever the reason, all Chick-fil-A food tastes pretty much the same, all of their sauces offer something unique, even though the flavor of their barbecue sauce could use some work, and even when they are busy as heck they get my order right every time. It's magic. This is my favorite Chick-fil-A. Come here. read more

Chick-fil-A - 30 nuggets with one of each sauce. =) - Fast Food Near Me - Orlando, Florida

This Chick-fil-A rocks it. My wife and I had gone out to dinner on Valentine's Day. We decided to get an ice cream and a cup of coffee at this particular Chick-fil-A. It was about 8 o'clock in the evening, and the drive-through lane was wrapped around the building, as always. We went inside ordered our ice cream and coffee. We received our coffee immediately, and we were told that the ice cream cones would be delivered to our table. My wife and I sat down, and a few minutes later the ice cream cones arrive. The employees here are always gracious, kind, and helpful. The rest of the fast food industry needs to look at Chick-fil-A for Customer Service. Chick-fil-A is not the cheapest, but their customer service makes them stand out from everybody else. read more

Chick-fil-A - 2/14/19 - Fast Food Near Me - Orlando, Florida

Ngl I'm disappointed ... ordered a chicken biscuit with egg received a double sausage biscuit when I finally realized I had to drive back and replace it all fine and dandy THEN... I drive home ferociously anticipating my Ckn biscuit. And when I open the CHICKEN BICUIT to my surprise there was no chicken... a truly heartbreaking experience currently debating whether it's worth it to drive back or just starve for if I cannot depend on Chick-fil-A for a delectable chicken biscuit I don't know what I can depend on... read more

Chick-fil-A - My Chickenless biscuit - Fast Food Near Me - Orlando, Florida

I love me some good chickfila! Unfortunately this location is probably one of the worst I've been to. With as busy as it is you would expect food to be hot. Nope! Several times I've ordered and fries are soggy and Luke warm. And whatever you do- don't order curbside service. I waited 20 minutes before I went inside to get my food which of course was cold when I got it. It was probably sitting waiting for someone to bring it out. The drive through definitely takes priority over curbside. read more

Honestly Connor was rude. I tried being kind but he just kept acting like he hated being there and gave me attitude asking about my order. I expect this from Popeyes truthfully. read more

This is a high volume location so it's always busy here. I usually come here after work and the food are always fresh. The service is great and I always get my order right. So the drive-thru line seems crazy but it moves quickly. I love that they have staff outside to take your orders so you don't have to wait long. The staff inside are super nice and very attentive as well. They work hard and you can tell there's always someone cleaning and checking. Highly recommend their frosted coffee. It's delicious and the perfect treat after a long day. read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

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This is my childhood. My dreams. I love chick-fil-a so much. But at the same time, the lines take forever but oh well, it's (usually) worth it. Just pls stop forgetting my condiments guys read more

This is a solid location. The service is good and the food is in line with how a C-F-A should be! It's always hopping busy. Yes. Always. Lunch? Dinner? Random time in the mid afternoon? YES! One of best things about this location is that they actually have a rover walking around the dining room during peak times. That person is checking for empty table (it's REALLY busy) and making sure they get cleaned ASAP. This person is moving around, meeting customers, getting refills, scouting for tables, and the like. It's nice. Fast food reviews are always tough... but this is a good C-F-A. read more