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    Shake Shack Waterford Lakes

    3.9 (30 reviews)
    Open 10:30 am - 11:00 pm

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    SHAKE SHACK WATERFORD LAKES ATMOSPHERE

    What's the vibe?
    Loud
    Dogs allowed

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    Recommended Reviews - Shake Shack Waterford Lakes

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    Delicious!
    Deborah B.

    Excellent cheese burger! It's all good, great toppings, great bread, great burger. Fresh & delicious.

    Kitchen side of shake shack !
    Conrado T.

    Evidentemente todo fue un excelente momento y comida bien caliente y buen ambiente y excelente personal y servicio. La atención de la señora Romana fue de mucha calidad !

    Christina S.

    OK! First of all, this place is super clean inside from what I can see! They keep it very tidy, and although the employees are not super friendly, they are not rude either. You walk in and you order your food at the kiosk, make sure you check for your phone number for any Rewards! I got the double today and added my toppings, I love how easy it was to customize on the kiosk. I did get the Parmesan fries, which I could've done without, I would've just gotten the plain ones, there wasn't anything fancy to it in the aïoli that they gave on the side was very lemony. But the burger was a 10! It was absolutely amazing and so Tasty! The only downfall is that it took about 23 minutes for us to get our food. I will definitely go back again and hope that I am not disappointed, but it definitely hit the Mark today! I also got the s'mores milkshake and that was so good! Cheat day!

    French Onion Soup Burger was delicious, but pricey
    Joe S.

    Shake Shack makes the prices at Five Guys seem like the Wendy's value menu. With that being said, they make some pretty good food. I went here specifically for the French Onion Soup Burger and it was pretty dang tasty. However, it was over $15 for the double and that's just crazy. If I wanted Fries and a Drink I'm probably looking at $25 for a fast casual joint which is ridiculous. Know what you're getting into here, and if you ignore the prices, then you'll probably enjoy it.

    Ralph E.

    I like Shake Shack for their food and how they do business. I must say this location was a little bit different. Generally, shake shack does not "do" tips there is no cashier. Everything is done via self check out at a kiosk and it automatically ask for a tip. I thought this was odd, but times change. The prices are on the higher side with 11 bucks for a burger and then four for fries and three for a drink, but it is tasty. I did note while it wasn't super busy. The service was not as quick as I am used to. Oh, in all it's convenient so when I'm craving a burger, this might be an option for me

    Veggie Shack
    Michaela S.

    I will preface by saying that I'm already a big fan of Shake Shack. I'm not familiar with the area, but this location is quite busy (especially on the weekend when we visited). So parking was a bit tricky, but we were able to find a spot. I ordered the Veggie Shack, french fries, and a seasonal drink. (The mango passion lemonade) The food didn't take too long to come out, and it was hot and fresh when they brought it to our table. Service here is great and the staff that I interacted with were friendly and helpful. My only complaint is that the restrooms were trashed when I visited. They were very busy like I said, so maybe the staff hadn't had a chance to attend to them. Or maybe they're understaffed and don't prioritize cleaning them regularly, I don't know. They encourage you to order at these kiosk/computer looking things as soon as you walk in. Some people might prefer that but I don't, so I suppose it's just a pet peeve of mine. My overall experience was great, outside of the restrooms. I would definitely recommend stopping by and trying it out for yourself!

    ShackBurger and Shack-made Lemonade
    Vanessa A.

    I was so happy they opened this location in Waterford lakes, and I've been now a handful of times, I usually order on the app, and they have my order ready or sometimes I had to wait a few minutes to get my order if it's a peak time. The app is very easy to use, and usually has exclusive deals. A few times I've ordered in when I go, but usually is using the apps or the kiosks. The place so far has been cleaned and spacious. I love their house - shack burger - only one patty is good for me, and Iget their special cookies and cream, and or the strawberry shakes. They do have seasonal shakes last time I got a cookie dough and sprinkle christmas shake. I also likes their lemonades - very refreshing: Overall, I recommend this shake shack location, so far the service has been on point, food comes fast and it's delicious. I like that they have app exclusive deals.

    Shack burger
    Julyssia O.

    Shake Shack has smash burgers that truly melt in your mouth! So delicious every visit, I recommend this place highly when you're craving a burger! Their to-go packing is also SUPER convenient!

    Menu
    Jessica W.

    Inside looks nice and new. There are four self-serving kiosks. Depending on how many people are there and the same time you are, you can have a little bit of wait to order your food. We didn't really interact with any of the employees besides the one who brought us our order, so I can't really say much about an employee experience. Overall, for the price I don't really think the food here is worth it. The chicken sandwich had a lot of breading on it and was relatively small in size. It was tall but not big around. I'm not a fan of crinkle fries so I didn't order those. The milkshake was nice it tasted like vanilla ice cream. My husband and youngest both got the burgers and they do give an option to have it well done. However, that's probably the safest way to order it. Neither one of them ordered it well done and both of their burgers were pretty pink inside and they both ended up having upset stomachs within 30 minutes of eating it. I'm the only one who didn't get an upset stomach and I did not eat the burgers. For a burger place you would think that the burgers would be the shining stars. Proceed with caution. Overall I think this brand is a skip for me, unless I'm in the mood for a milkshake I wouldn't come back.

    French onion soup, burger with fries.
    Ron S.

    The sandwich I ordered at Shake shack with a French onion soup, burger and fries. The customer service was OK. They brought the food out to us after we made our order and she was very polite. It was quite loud inside. We couldn't really talk much.

    ShackBurger Cheese Fries Strawberry Lemonade
    Ariann A.

    Finally got time to check out the new Shake Shack in Waterford Lakes! Happy there's another location near the UCF area. Restaurant was clean, staff were friendly, and it was not too busy (on a Wednesday). Food was delicious and service was quick as expected.

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    3 months ago

    it was decent. no one was in line for ordering. inside was a little cold, but plenty of seating. the food was good and came out fast.

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    6 months ago

    Great food, fast service and very clean! We have been wanting to try this place for a while and so glad we did!

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    Build My Burgers

    Build My Burgers

    4.1(215 reviews)
    3.2 miEast Orlando

    delicious, their burgers melt in your mouth and soak up the flavor. their fries are also really…read moregood too and so are they tendies. U should come here

    I remember seeing this establishment and it's owner featured on CNBC's YouTube channel. Since then,…read moreit's been on my list of places to try out to support local businesses. To my surprise, I was disappointed by the food. I got the loaded frings and a 5 x 5 burger. I believe the burger is relatively new, since it wasn't on any of the pictures of their menu on Google. Ambiance: The staff was friendly enough and I do like the fact that you can see them cooking the burgers in front of you. However, looking around at the restaurant, it looks like there was no upkeep. There were broken tiles, tables weren't cleaned, and I believe there might have been mold when I was filling my water cup at the ice machine, like visibly on the spout. Food: Loaded frings- I'm not sure how you mess this one up, but they somehow did it. The fries were overcooked and the bacon was fried to hell. I think you can actually see how burnt the bacon was in the pictures. It tasted like charcoal. Lastly, the fries were completely soaked in cheese sauce, which I'm guessing was from a can. It tasted like the cheese you'd have at state fairs, except more watery. There was more sauce than fries and onion rings! I should have taken a picture after eating half of the fries. I could not eat the bottom half of the frings because it was all soggy Burger- the same cooked-to-hell bacon was used on the burger. Not much else need to say about that. Looking at the picture of the burger, you'd think that the patties were way overcooked as well. That was not entirely the case. The patties weren't extra dry, but they weren't as juicy as I would have liked a burger to be. I'd say it was just okay. Maybe a half step below average. I really wanted to like this place, but I wasn't able to. I'm not sure if I came by on an odd day, because the reviews say otherwise. I really hope management can fix these issues.

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    Freddy's Frozen Custard & Steakburgers - #4 Freddy's Original Patty Melt Combo

    Freddy's Frozen Custard & Steakburgers

    4.3(544 reviews)
    20.7 miInternational Drive / I-Drive
    $$

    Well..... my very first time at Freddys.... And I am a Fan!! I was so pleased with everything. Even…read morethe service. The young girl at the counter was so sweet. Shame on me for not getting her name and giving her a shout out. Anyhow.... Stopped in with my son and we decide to sit inside and enjoy our meal. I'm considered a Senior. And they have a Senior menu. That is so awesome. I got the cheese burger and it came with a small fry and small drink. My son got the patty melt meal with fries and a drink. So good. The cheese burger was fresh and so delicious. The fries are yummy too. They have fry sauce that was ok. But I'm good with some ketchup. lol. Can't wait to go back. Wish one was in Tampa.

    So, last time I was here - had an issue w the girl at the window because I requested to pick up my…read moremeal at the window vs coming in. Should not matter why, should not have to explain that I'm on crutches etc. Thought maybe she was having a bad day - but nope. Fast forward till this evening, I called ahead to let them know and the girl had this attitude like it was such a big deal when I just made the order 30 seconds prior - so it's not like it went anywhere to rest. Be the last time I return unless they flag an option for pick up at the window like EVERY OTHER FAST FOOD PLACE IN ORLANDO. If you don't want my business because I'm partially disabled then put that in the app and put it in the building. This way there is no confusion. In the area there are at least 6 other fast food places and places where they will bring your order to you or you have a drive thru. Do better. And if you're staff has an issue with it, maybe hire better And if it's a time issue, then have the app send a push notification to the person that's ordering it lets them know that the order is ready so there's no delay at the window. Panda Express etc has that option.

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    Shake Shack Waterford Lakes - hotdogs - Updated May 2026

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