Chain restaurants are usually very similar or exact in their execution and taste. I would say that this place did not seem to be as friendly as I received no greeting when I went in and had to wait for the cashier to mumble "what you want?" The food took only about 5 minutes but there were no orders ahead of us. The fries which are usually great were a bit on the warm (not hot) side so that was a bit disappointing. read more

Five Guys - Burgers Near Me - Orlando, Florida

This is my GO-TO BURGER place. I like the burgers from many other places but only 5 Guys hits a certain spot on my crave list!

While it is a bit pricy, however, it is consistent. Friendly staff, good tunes, and a lot of fries..... Very clean restrooms and the interior was well-kept. Not sure why but this version of my little cheeseburger the usual way was really good...veggies were fresh and crisp. Just the right amount of condiments that I asked for. I don't know why but this one was really good. read more

Five Guys - one of the best I have had in a few visits - Burgers Near Me - Orlando, Florida

Five guys has always been one of my favorite burger joints but I don't have o e close by anymore. The bacon cheeseburger never fails and the fries are great too! read more

Good location and good food... depending on what you get. Burgers and fries are greasy but delish! However, I used to love getting the veggie sandwich here (I know, I know). Just having everything grilled and toasty hits the spot! However, last time I was there, I took my sanwhich home and everything was raw! It was crazy! Especially for the price! I'd never order it again. read more

America certainly has a long standing love affair with the hamburger and it seems that many have also embraced the restaurant chain Five Guys. This particular location is in the Waterford Lakes Town Centre. It is a convenient location and this particular mall is a popular destination so they do get a lot of foot traffic. The burgers are decent, but a bit on the higher priced side. The french fries are good. Honestly, I really cannot say that the hamburgers are worth the higher price point, but again, not a bad burger. I guess that Five Guys has its fan base. Actually, I understand it is a successful chain. If you find yourself wanting a burger as you are wondering about Waterford Lakes Town Centre and have a few extra dollars to burn, go check out Five Guys. read more

Five Guys - Burgers Near Me - Orlando, Florida

I wore it as a badge of honor for not liking Five Guys. Kind of fun to see everyone's horror and then argue with me how wrong I was! Well I finally went back after a long time and we'll I was wrong. That's a really good burger. Really really good. And of course the fries are beyond reproach. Best anywhere (except shore fries). And my son loved the shake. Am I coming back? You bet. The restaurant itself is pretty standard. I did like seeing employees walking around and disinfecting tables. Always good to see! Only one hand sanitizer that I could see. I recommend they add a pump by the checkout. And why do they require signatures for credit cards? That is so 2019. Please fix. It's not required any more especially now! read more

Five Guys - Cheeseburger all the way - Burgers Near Me - Orlando, Florida

This has got to be one of my favorite Five Guys locations. The staff is so friendly and works so well together. Our burgers were delicious! It's definitely one of our go to places when we want to order out as well. read more

Burger was way overcooked. Dry and flavorless is the only fair description. Fries were decent.

I've been here at least 10 times and while five guys isn't flashy or next level it always satisfies my burger craving spectacularly. It's pricy for a fast food burger but you can't go wrong with adding extra cheese and bacon for no extra cost :) read more

3 Stars for Five Guys mainly for value. They deliver a quality product, but you do pay a premium price for it. It can get pricey as everything is a la cart (no Combo Meals here). Bacon and cheese make it add up even more. The burgers are pretty good. If you want a single patty, you'll have to order the "little" version as their regular versions are all double patties. You can choose whatever toppings you want, and all are pretty fresh. The extra $2 for one more patty seems excessive to me for the size. Burgers and fries are delicious but the Grilled Cheese is amazing (especially if you add bacon). I also tried the veggie sandwich with cheese on this trip and it was very good! Next time, I'll just order a grilled cheese with veggies as I think that would be better. Also, their orders of fries are large. If you're with the family, get a medium or large fries and split it as that might be more cost effective than everyone getting their own order. We were close to $50 for 4 of us. I'm sure we'll be back but it's not a regular stop. It's approaching if not exceeding sit-down restaurant pricing, especially when other places have 2 can eat for $20 and specials like that. I'm not sure if I've seen any promotions for Five Guys. But, there was a huge line and crowd, so they're doing something right. read more

My new go too & FG is the BLT the burgers are typically good but after eating one I always feel like crap so I have since changed to the blt & it's a winner every time. I do wish the cheese would melt better but I enjoy them. read more

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I love coming here and seeing the manager (I call her Ni) she is always very upbeat and positive. The food is always hot and she's got us hooked on the milkshakes read more

Worst ever Five Guys. The cashier does not know English, take wrong orders. Fries are like boiled potatoes. Do not refer.

Good old Five Guys... this one particular location is pretty relaxed, but I won't say they make the best burgers here, and I mean within the franchise. I've had way better burgers at other Five Guys locations, so this one is OK. Everything else is the same. Good place to hang out and avoid the heat. read more

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I like this Five guys location, I love their food, the little cheeseburger with fries are my to-go food. I usually order and pay online and pick it up. Very helpful specially in these times of eternal quarantine. I've always have a good experience with them, and food is delicious. Recommended read more

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We were there with our 2 grandchildren! They loved the fries and enjoyed grilled cheese sandwiches and milkshakes! The peanut were so enjoyable too! read more

Pros: This place has fresh hand crafted fully customizable burgers and fresh cut made to order fries. The service is usually fast fun and friendly. Cons: - The price point is a bit high. - You can literally get a gourmet hamburger, fries and beverage for the same price, maybe less, at six other full service restaurants within walking distance. - Employees should be mindful that guests can hear every word they say, and it's inappropriate to talk about former employees that may have been fired for theft. - They're out of lemons for the Iced Tea. - All of the unoccupied tables are dirty and gross. - I absolutely hate eating out of a paper bag, at this price point, guests should be served on a tray, basket, or a plate like they do at that build your own burger place, which is actually less expensive. - The slice of tomato on my burger was absolutely gross. - The presentation of my burger was sloppy and careless, which resulted in it not tasting quite right. People: Fair Process: Fair Product: Fair Quality: Good Quantity: Good Value: Fair Cleanliness: Fair Ambience: Fair Timing: Fair Attention To Detail: Fair read more

Five Guys - Burgers Near Me - Orlando, Florida

Not a very pleasant experience. Maybe one of the worst Five Guys I've eaten at. Usually a very positive experience as I love their food. This time it was a miss. The young woman taking my order was not very customer friendly. I got a vibe she doesn't like her job. Very monotone with zero personality. The real issue was the burger. My order took a normal amount of time, but they served me a stale bun. Both the top and bottom buns were stale and crunchy in a not good way. Five Guys burgers aren't cheap for fast food so please get it right. I'm going to wait a few months before returning to this location. Maybe start eating at the other burger joint in Waterford Lakes. I suggest you do the same. read more

Standard five guys experience! Good food, nice service. A little expensive, but that's just how five guys is.

Sooo we followed the instructions for curbside and hit the alert that we were on our way and then checked in when we arrived. Got there at 3:05, checked back at 3:20 and there was a message that the order had been completed and requesting feedback on our curbside service EXCEPT we were still waiting for food. Finally went inside and got food at 3:30. Oh and the milkshake that they are supposed to prepare when you arrive had been sitting there with our order and is now just milk... read more

Five Guys - Melted milkshake - Burgers Near Me - Orlando, Florida

Five Guys makes great burgers, but then they wrap them and seal them up in aluminum foil sealing all the heat and moisture rendering the bun useless in a sloppy mess. You end up with a big drippy meatball. Fries are generous and plentiful. You can see them over fill the cup into the bag. Then weep oil through the paper. They have added shakes to the menu to keep it simple. Hot Dogs, Hamburgers, Soft Drinks and Shakes. All orders are cooked to order so you will have to wait for your meal. read more

I haven't had any issues with this five guys location. Wit burgers are good but I've never been a fan of the five guys fries.

Recently it seems that the hamburgers have gotten smaller while the price has risen. Last weekend I ordered a double bacon cheeseburger with grilled onions with a cup of water to drink. I paid over $13.00 for this burger and would have been better off getting a quarter pounder from McDonalds. For me, Five Guys is a burger place from the past, won't be going back. read more

Ok so this burger joint is pretty awesome!! You pick a burger from the menu and you can add on to it. You can choose to put on all the extra topping they have in the list or choose just a few. But they have a prtty big list of toppings! The usual, lettuce, tomatoes, onions, mayo, ketchup etc... Any extras are jalapeños, relish, mushrooms, green peppers just to name a few. They have a few sauces you can pick from as well. But you can make your burger how you want it, that's one of the best parts. And they serve you a lot of fries as well!! Super delicious meal. I can never finish my meal though. Because I put almost every on there it can get messy but again it's delicious!! Got to try it. read more

When Five Guys first opened we visited 3 times in a month; and, any time our daughter and her friends were hungry for burgers. We love their approach and the fries are "out of this world" good! But it's been years since we've visited, so a local shopping trip at Best Buy, Office Max, and Pier One turned into a dining trip at Five Guys. Same menu, same concept, same GREAT burgers and fries. I get the single patty "all the way" plus relish. My wife gets the double, with more limited toppings, which she changes up depending on her mood. Service was quick and efficient and the staff were friendly, one bus person stopping to talk to us about the holiday decorations at The Town Center. We sat outside and enjoyed a very pleasant lunch on a very pleasant day. read more

Five Guys - Burgers Near Me - Orlando, Florida

Ok well my experience is that if you want your order quickly, don't use online ordering!! Rather order in the store. I ordered at 355pm and it would be ready at 305pm. Went in and they didn't bother to greet or ask if I needed anything. They had me waiting past 315pm for my Bacon cheese burger, with no fries or drinks ordered! Meanwhile people were passing me up that just ordered and I got angry after a lady that just ordered was being asked what she ordered! Meanwhile they see me standing there and I even gave them my name! Omg so furious that I spoke up and said how much longer do I have to wait! Overall experience was terrible but food was ok to say the least. Ordered double bacon cheeseburger, came out looking like a single, guess they supposed to flatten it before they put it in the bag! read more

Five Guys - Double bacon cheeseburger, lettuce, tomatoes,cooked onions, ketchup. - Burgers Near Me - Orlando, Florida

Doing Uber Eats and picking up an order from here and they locked the doors and didn't even have the courtesy to come to the door but instead a girl with red hair and glasses just laughed and waved her hand at me like blowing me off. Smh . So unprofessional! read more

Who doesn't love a good burger?! I can always go for a good Bacon Cheeseburger...but I must say that I won't ever be going back to this Five Guys for one. We stopped by on a mid-Saturday afternoon not thinking it would be swamped. Well, I think we thought wrong (maybe that is why there are tons of peanuts sitting everywhere...hmmmm). The lady at the counter was very nice and asked us if we wanted one of everything. lol. I ordered a Bacon Cheeseburger with a Strawberry milkshake and my boyfriend ordered a Bacon Cheeseburger topped with grilled onions and jalapeños along with a small order of fries and a Freestyle. NOW...you would think that is a pretty basic order...right? Wrong. It took more than 15 minutes to get the order. I swear they had to go out back to kill the cow. What more upsetting is the employees were lollygagging behind the line and messing around for a lot of that time. Not to mention, when we opened up his burger, it was incorrect and the jalapeños were missing. Maybe if they weren't messing around and were doing their jobs, they could lower their ticket times and get the orders correct. One of the employees was walking behind the counter and just ignoring everyone as my boyfriend was standing at the counter. I had to yell at him to tell him that he was standing there and there was something wrong with his order. I will say, the burger was "ok," but not for the money we paid. The milkshake was "ok," but nothing to rant and rave about and definitely overpriced. All of that for over $32 and I wasn't impressed. I won't be going back. read more

This location is garbage. The staff don't even start your order that you placed online until 23 minutes after you arrive.

This is my first stop after return from a long trip to Brazil! Great burgers and fries!!!

Best burgers ever and the staff are great. It's a plus that it's open until 10 pm. You also get a boatload of fries too...... Five Guy's Rock!! read more

TL;DR - If you like bland burgers, or if you prefer adding salt rather than having it cooked in, then this is the place for you. Otherwise you might as well save a few bucks and go to McDonald's. Actual conversation yesterday: My wife: "Do you use salt when you cook your burgers?" Cashier: "No." Me: "Can you?" Cashier: "No." And that was the end of the love affair. No wonder Five Guys' burgers are kind of bland. Any restaurant that doesn't season it's meat isn't worth its salt (insert rimshot). I can understand if salt isn't part of your recipe. What I can't accept is refusal to add a little salt at a customer's request. Another location added some salt for us, and it was like night and day. It's only the fries that save this place from a one-star rating (I'm still the Fry Snob, after all.). read more

Enjoy clogging your arteries with grease and fat, then Five Guys is the place for you! Unbuckle your belt and get out your health insurance card, cause after your heart attack from this fat-laden food you'll need it. A bit harsh - yes. True - you betcha. Sure, the burgers dripping with grease may tickle your taste-buds. And the hot, salty fries quench your hunger. I will admit, the food does tickle my taste-buds making them crave more. But there is just something wrong with being able to feel the fat you are packing on and seeing the grease you're about to ingest drip off your food. It just doesn't seem right. I'd rather eat food I'm not going to regret eating later. But if you're looking for a fattening, greasy, artery-clogging but yummy meal then check out Five Guys. Just be warned that you may regret it later. read more

Five Guys - Five Guys Burger & Fries - Burgers Near Me - Orlando, Florida

I've been coming here for years and the last 3 times I've come here, the service was terrible. I do mobile order thinking it would be faster and more reliable but man it's the complete opposite. read more

This Five guys makes an okay burger in my opinion. The biggest issue I have with their burgers is that they tend to be too greasy for my liking. It's greasier than your average burger which isn't something I tend to like. Their fries are great and always really yummy. I use malt vinegar on mine and even got my friends hooked on using it too. The burger itself is usually good minus the greasy burger patties. This five guys can get busy but I've never seen it packed. The employees usually work quickly and have your order out within a reasonable timeframe. The star of my meal was their salted caramel shake. I am a huge fan of caramel and love anything that is salted caramel. So I decided to steer away from my usual (cookies and cream) and order the salted caramel. It was delicious, it wasn't too sweet or salty. I would most definitely recommend this to anyone who likes caramel! Overall, this Five Guys is okay as far as the burgers go. It's not an amazing burger but it's not a terrible burger either. The employees here are usually very nice and the restaurant is kept clean. read more

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Bring a jacket, its always super cold! Its an OK burger joint. The burgers are a good size and always made well done (incase you like med rare burgers). Usually the little cheeseburger (1 patty) is perfect me for me. I like to add grilled onions, grilled mushrooms, ketchup, lettuce and Jalapenos in it. The bun is soft and its not suuuper greasy but ya know, its a burger - can't expect like you're eating a salad. The Cajun fries are really crunchy and I usually ask for extra cajun seasoning on it. If they aren't, they will be happy to make a new batch for you. There are open containers for peanuts in all locations so beware if you have a high allergic reaction to Peanuts. Nice people! Super quick as well - when the lines are longer...its a tad bit of a wait. read more

All the Five Guys I visit are busy, this one especially since it is smack dab in the middle of Waterford Lakes Town Center. On the weekends it could be hard to find a parking spot. The place always has peanut shells all over the floor, but that's the norm. Occasionally, an employee will be in the dining room sweeping up, but feel free to toss those casings anywhere. The burgers are hot and juicy and the fries melt in my mouth. It's always good to dip in the condiments. I always add malt vinegar to my ketchup, then dunk my fries in that mixture, then dip it in a side of the Cajun seasoning (I ask for a side of it). They also serve milkshakes at this location. The toppings are unlimited, so pack it up with goodies!! I love putting bacon in it! There are so many combinations you can make, so be creative with it! My last visit, the staff didn't seem to enthusiastic and the shift leader was so focused on the orders, they didn't interact as much as they do at the other locations, but it was still a decent environment. read more

Came here late at night to pick up an order and the staff was so warm and friendly! The cashier was delightful despite it being late at night and my order was ready within minutes. read more

You normally go to Five Guys for big and juicy burgers, free peanuts, and a fun atmosphere. Tonight we had another good reason. The store donated 10% to the Lacrosse Team of UHS. Our burgers were juicy. I would agree with the Orlando Sentinel that this would be the "best burger in Orlando." It was quite an energetic place to hang with youth athletics. read more

Five Guys - Burgers Near Me - Orlando, Florida