This location deserves its low rating. We did the drive through and I understand it's difficult to hear over the bustle at the restaurant but they messed up our order. Wanted a filet o fish meal and they rang up a mcchicken meal. Then wanted a four piece happy meal with nuggets and they rang up a 40 piece nuggets, no meal. Ended up with a filet o fish meal but no happy meal, just plain nuggets. Thanks a lot for no toy. That was the whole point of the stop. And the cashier was surly. Associate who handed us the food was no better. Bleh. read more

McDonald's - Drive through - Fast Food Near Me - Ogallala, Nebraska

Service was ok. They need a new intercom system it was hard to hear. The food was good and it wasn't busy even in dinner.

Got 2 mcChicken sandwiches. Long wait, so I expected hot and fresh. Cool to the touch and hard. Both sandwiches, though placed by two separate people. It's not rocket science read more

Originally we were scared due to the reviews but it was the complete opposite. Very fast and overall great. read more

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I'm really very tired of paying to get something to eat here and everything is stale. I would seriously rather have to wait for my food than to ingest the crap they serve. Stop at a McDonald's ANYWHERE else besides Ogallala. read more

We made a quick stop here after being stuck in detour traffic when a long stretch of the interstate highway was closed. We had another restaurant in mind for dinner so we just used the restrooms and then ordered a McChicken, a cheeseburger, and a drink. For some reason there were quite a few flies all around the counter. I had read this comment by another reviewer but thought it must be taken care of by now. It wasn't! I didn't notice flies in the dining area, but maybe I wasn't there long enough. They seemed to mostly be around the order counter. For any restaurant an occasional fly can get in; but this was not acceptable. As for the rest of our experience at this location, the staff was friendly and the restrooms were even clean. But I would not return because of the situation with the flies; that is too bad because the rest of our experience was OK. read more

McDonald's - Drink station - Fast Food Near Me - Ogallala, Nebraska

I placed a mobile order for a happy meal. When we arrived, there was a line at the drive thru so I went inside to pick up the order. I stood there for 40 minutes waiting for my order. They were busy but 40 MINUTES! The whole time I waited, I got to watch the staff complain, argue, and yell at each other. Many people after waiting waiting and watching this, started requesting refunds and leaving. Very poorly managed McDonalds. read more

If I could give zero I could!we got here after a twelve hour drive and I order a bigmac and fires we waited for what felt like 20 minutes just to a sorry excuse for a bigmac with nothing but patties and buns no sauce or anything. read more

I don't know what the fuck all y'alls are talking about, but this place is amazing! The manager on duty was on point and acted like it was his personal business. I haven't had a double cheeseburger from McDonald's that was this good since I made one myself when I worked at a McDonald's 25 years ago! read more

McDonald's - Double cheeseburger FTW - Fast Food Near Me - Ogallala, Nebraska

I'd give this place a chance. It was really clean and the service was friendly. They're super busy, being right off the highway, which explains the wait. We didn't wait to long, about 5-10 minutes and they were fairly busy. I think the reviews on here might be old before this place was remodeled. Maybe the bad reviews are why this place is so nice now. Not really sure. I'd say this is a pretty average mcdonalds. Pretty clean, decently quick, decent service. I'd recommend this as a good pitstop off the highway. It also is next to a decent patch of grassy area to let dogs go potty if need be. read more

McDonald's - Clean place. Good bathrooms. - Fast Food Near Me - Ogallala, Nebraska

My bro-in-law, father and I stopped at this McDonald's on our way to Colorado last month and it was a pleasant experience. It was a typical transaction. I went up to the cashier, who was really nice, ordered, waited for food, and received it in a timely manner. The service was good and the dining room was clean. If I am in Ogallala again and am craving some McDonald's, I will go back. read more

This is the looks of the burgers as soon as I bought them. It's disgusting! I dare not eat it! In fact, the burger is not even fresh. It feels like they have been left for a long time! The French fries are also tough, not even hot. Also shouldn't Mcdouble be two layers of meat with two cheese? Why is one layer of meat when missing ? I threw it all away. very speechless with this McDonald. read more

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To be honest, this restaurant is revolting. Some of the employees are rude, half of the tables are filthy, and it is not an ideal restaurant to dine at. read more

Driving through on the way back from vacation we decided to get some Micky D's to go. Wow, big mistake to stop here. Here is the list of observations. -The service was slow. I only saw two people. -The place looked dirty as I peered through the drive through window. -The food tasted like it was cooked a little too far in advance as the fries were dry reminded me of chalk. -The bun on the quarter pounder was also stale. -They had to tip the sweet tea pot for the last few drops to try and fill up the cup. It was watered down anyways. - They had old signage up and I was told that burger was no longer available. This experience is unlike any other I have had at this chain. Hopefully someone from corporate or the city checks this place out. Either will be able to provide the necessary constructive feedback that is needed here. read more

McDonald's - Drive through - Fast Food Near Me - Ogallala, Nebraska

McDonald's is McDonald's. I love me some Sausage McMuffin with Egg and Unsweet tea! My regular morning order.

Long story short the lady with red hair was so rude and very disrespectful through our food at us and we ask for sauce for our chicken nuggets and slammed the window in our face...I'm so disappointed at how this is allowed...come on McDonald's y'all need to do better in who y'all hire read more

If you are in a hurry, do not go to this McDonald's. Waited in the drive through line for over 40 minutes.

Absolutely incapable and rude employees. Got all of our food wrong and didn't understand how to ring something so simple up. We ordered a cheeseburger and they gave us 3 wrong sandwiches DON'T Ever go here read more

Awful. Rude. Slow. Don't waste your time using the app. Placed our order from the road 15 minutes before arriving at the restaurant. Watched car after car go through the drive thru and get their food first. Went inside and was promptly ignored by the manager, then told to just wait because they were busy. read more

We ordered 2 iced coffees, a shake, and a DP. Everything was perfect. The iced coffees have become a favorite of ours. Deducting a point for the ever-changing menus, a bad idea! read more

Disgusting! Between all the flies landing in me while waiting, filthy lights filled with dead bugs above registered and dirty bathrooms. Health department should be called. read more

The sign on the outside door and bathroom door told people to wear a mask. I was in there for 5 minutes and 2 different people walked in without a mask, and the employees did nothing. Everyone behind the counter had a mask on, so at least they were following the policy. I was VERY uncomfortable being around non-masked customers and will not be back. read more

Ahhhhhhh good old McDonald's. Been round the block with this fast food chain many times, but this has to be the worst. Service at the counter? Nope. The gentleman didn't even want to speak to us let alone take our order. Even during our order he asked someone else to take over. The food? Well it's McDonald's. The problem I have is watching the gentleman in the kitchen with no gloves picking up lettuce, onions and everything else with his bare hands. I know most of them probably do but at least be discreet? To say the least I'm glad we're passing through because I wouldn't eat her again. read more

I stopped here with my family for a quick dinner on our way across the country. We all had some very yummy salads with great chicken on top, some grilled some crispy (Chick-fil-A who?). The cashier was so kind and friendly. An ice cream cone was just 69¢, so basically irresistible. This place gives McDonald's a good rep. read more

This is my first experience at this McDonalds, and it looks was a big regret. First off, the lines. The lines were extremely long, waiting in line for like 20 minutes was chaotic. Second off, hair in the food. Nobody wants to eat food with hair in it. Then waiting for a new plate of food, because of a hair, is at least another 20 minutes! Third of all, the bathrooms! I had went in to wash my hands and there was garbage all over the floor. Wet dirty rags, water all over the bathroom floor. Then I had went in to use the bathroom and as I went in the stall, there was trash all over the floor, and there was a FULL trash can that could've been taken out. Never will I ever eat at this McDonalds again! read more

Manager talking to friend over one register. Other cashier too busy not looking at me to offer to take my order. I was the only customer in the place. I left without ordering. Sorry. Other people actually could use my business. read more

My family stopped by this location while on our way to Illinois. The breakfast sandwiches were warm and delicious. The coffee was fresh. Jo, who was the cashier, was very friendly. The tables and bathrooms were clean. I'd come back here again if I'm around the area. read more

Don't you hate when your cashier doesn't greet you? Yeah, me too. Whoever the cashier was just stared at me after I waited at the register for a few minutes and she finally approached me. The least you can do is great your customer after they waited for you. I said hi and she kept looking at me. read more

The lack of quality at this McDonalds shows. Burgers are drier than other McDonalds locations Ive been. Ive had orders wrong, waits of 10 minutes for fries at the drive through, etc. But when its late at night, not much choice in this town. read more

Nothing like ordering a chicken sandwich with Mac sauce and getting one smothered in spicy Buffalo sauce. Thanks for the heartburn.

if I could give a negative star I would, there was absolutely no toilet paper in the bathrooms and it was dirty. When I ordered my food they couldn't get it right. It was a nightmare. So sad that it was our first experience in Nebraska. read more

Today we stopped by this establishment on our way to Colorado. The place was absolutely trashed! The bathrooms were totally disgusting. Ever single table had trash and/or crumbs on it or under it. There was a pop spilled all over the floor and instead of cleaning up they out a wet floor sign over it. I ordered my food at 5:06 and didn't get served until 5:28. When they called my number I commented to the employee that we had waited over 20 minutes for our food. Her response was "I know." I replied back that a more appropriate answer would have been an apology to which I got a smart aleck "I'm sorry." I also called once we got on the road and the "manager's" response was they couldn't help it because they were short staffed on a holiday weekend. I guess that excuses poor customer service? My recommendation go to Runza. read more

McDonald's - Trash everywhere! - Fast Food Near Me - Ogallala, Nebraska

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The bathroom had urine all over the floor. There was a plethora of fruit flies around the soda machine. I waited for my burger and after I saw the manager walk back and start grabbing patties with no gloves after he handled money I walked out. Most expensive Dr. Pepper I have ever had. read more

Unreal how slow the service is at this place. Workers most be hard to find in this town. Yet every morning my co workers insisted on getting breakfeast here instead of the free motel breakfeast. Staff had some funny things to say. read more

Ordered a egg biscuit and got egg and cheese! When I get a biscuit with egg I've never had it come with cheese til now. I'm pretty sure for both sandwiches we were over charged be they didn't see it on the home screen. I worked at McDonald's for 5 years I know it is not that hard! read more

Waited 15 minutes at the drive up, paid for meal, was told to pull forward and my food would be ready in 10 minutes, entires staff incompetent! Got money back and left! Stay away from this crappy joint!! read more

I wish there was a rating lower than one star. This place is gross. Like, really gross, even for a roadside fast food place. Of the six people I saw "working," only one was actually doing anything productive. Stopped here on a long road trip, with very few options around. Go to the Wendy's on the other side of the highway like I wish I had. read more

Not so good. Overall impression is that it's dirty. Flies. Not very well kept. Shake machine not working. Old style menu board. Needs a facelift, a cleaning, and management that cares about this stuff. read more

This place is shit I got a double quarter pounder ketchup only and of course they messed it up on the special order receipt said double but they gave me a single with everything but ketchup read more

Okay service at best, but the bathrooms were the kicker. Maybe never cleaned? Beyond nasty.