Manager in drive thru, Brendan or something, was rude the whole time and barely came to the window let alone spoke to us. Didn't get our food right and it came out cold, even though he repeated it back perfectly through the speaker. Recently the service has really gone downhill. Don't know what's went wrong. read more

i just popped over there for some spicy nuggets, and they told me that they just realized they didn't have enough to finish my order, so they asked if it was OK if they substituted the spicy nuggets with the regular I said yeah that's fine. He then proceeded to give me a free frosty along with four chicken tenders and a large fry and five ranches. when I only asked for one ranch, a medium fry and a 10 piece of the spicy nuggets. super polite and great food. and they didn't keep me there long as well read more

While traveling to Omaha, I stopped at this store due to hunger and ordered their Spicy Sandwiches. In my rush, I nearly finished my sandwich before noticing its unusual taste. Upon further examination, I found that the chicken was not cooked properly! They had me eat RAW Chicken. read more

Wendy's - Raw Spicy Chicken Sandwich. "RAW" - Fast Food Near Me - Ogallala, Nebraska

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Why this has a low rating is probably because they haven't been to many Wendy's around the US. The chili was served hot not luke warm like so many in Las Vegas. My single was what I expected and the staff was very friendly and prompt. And my fries were more then a half inch long! I got what I ordered, ate and left! read more

I waited 30mins for my food cool very disappointed. The service was not busy just not satisfied.

The food amd people are great, but the sods machines have been watered down for more than half a year now. there is no reason somebody paying for a soda should have to settle for water. This has been made clear to staff several times and yet they continue to ignore it. read more

Quick service and the staff was really nice. The spicy chicken nuggets aren't overall spicy but they were good. The fries were really good. We got our food really fast. The restaurant and bathrooms were really clean. Overall, good experience and a good spot for a quick stop off of I-80. read more

Old lady's taking care of you at the front ! You know they'll treat you right and on top of that this was hands down the best Wendy's I've ever ate at. Everything hot and crispy in my Biggie Meal. Just a guy from Texas passing through janky Nebraska so I was pleasantly surprised! read more

Every piece of food I received was cold. Nuggets hard, fries salty and chilled. My drink is the only part of the meal that reached any type of standard. Do better buys. read more

Wendy's - fried chicken and fries on a table - Fast Food Near Me - Ogallala, Nebraska

This wasn't my first choice but our car decided on it so we got in line. The drive-thru didn't take long and the menu is exactly what you would expect. We got our food and for the most part were satisfied. Some of our food wasn't the hottest but overall, it tasted good and did the job. read more

Awesome service by a hardworking team. We stopped here on a road trip and don't usually review fast oof restaurants, but this team was Impressive! read more

AVOID THIS PLACE AT ALL COST Wife an I went here knowing the lobby has never been open since being remodeled no cars in the drive thru at time we stopped the kid Jason taking our order wouldn't stop interrupting us so we could place our. I asked him to stop interrupting and was rudely told to go to McDonald's I called the store and asked for management none there at the moment and was told I was being rude to Jason I hung up and have since contacted corporate where it was a Saturday so I will be calling back Monday avoid at all cost go to DQ read more

We are traveling and stopped for a sandwich a few minutes ago. The ladies working were so friendly and the food was fast and delicious! We'll done!! read more

Hey, gang! Would you like to receive slow, rude service? Then this is the Wendy's for you! During my visit I witnessed: 1. Time between payment and order delivery at 10 minutes or more with several customers, including me. To compare, your average fast casual like In N Out or Five Guys is usually 7-8 minutes. 2. Condiment station barren of napkins and no team member dedicated to restocking or cleaning tables. 3. A team member getting uppity with a customer over confusion on a drink order. 4. No Coke Freestyle machine, unlike most modern Wendy's. 5. Lack of a playground for children to burn energy off, which is common place for Wendy's in general. On the bright side there is truck and RV parking. But my admittingly low expectations were nowhere near met, sad to say. read more

Wendy's - a kitchen counter with a sink and a window - Fast Food Near Me - Ogallala, Nebraska

I've been to lots of Wendy's over the years all over the country but this Wendy's takes the cake FOR THE WORST. #1 The parking lot to get to the drive thru is SUPER confusing and hard for vehicles to get to #2 We were one of 2 cars in the drive thru and hardly any cars in the parking lot. We waited approximately 20-25 mins for our food. #3 They got the order entirely wrong and ran out of beef. I don't understand how a Wendy's runs out of beef. #4 I could see through the window how filthy it looked in the back. Does Ogallala even have a health department? How is this business operating? If you own this franchise, please sell and bulldoze this property to the ground because it should not exist. Thank you. read more

My experience at this Wendy's was the worst ever. They took forever taking our order. The girl who was taking order kept stopping to help other customers coming up to the counter. By the time she started to take our order there was a line going out of the door. After our order was taken I found a couple of things wrong with it. We upgraded my combo. She charged us extra for it and still thought the drink and the fries were small. We corrected them on the drink but didn't see the fries until we left. I swear she didn't even care. read more

Wendy's can NO longer be a trusted road food option. This is One more star than it deserves. The food served was disgusting. My spicy chicken was cold, dry, tough, and overdone. Like eating flavorless chicken jerky. The burger was equally cold and rubbery... coming with a soggy wet bun. The fries cold and limp. All the food had obviously been sitting around for a long time in the "warmer". There is no reason to have all the food precooked for so long. The restaurant wasn't busy so food could have been done more to order. Workers just hanging out. I won't be trusting Wendy again. Get your act together... there are much better options. read more

Went through drive up evening of 27 Sep 2020. COVID disaster. No masks on any of the kitchen or wait staff. No concern by Wendy's that someone may cough in my food?? Wendy's needs to get this one fixed. I drove away without my food because I was afraid to eat it. read more

I ordered a taco salad meal, no drink or fries came. it's the saddest I've ever been while eating a taco salad

So after surviving the never ending drive across Nebraska we stop to celebrate at Wendy's only to suddenly need to stop again at the next gas station as the "Food Poisoning" kicks in! How is this place even open? The bathroom was something out of a scary movie, hold your breath. Only a few more hours till Denver... this is what I was telling myself as I was dying, throwing up, pooping every gas station we passed. We were making great time until Wendy's tried to assassinate my insides. Avoid at all costs! The price you will pay will be in your memory for a long time. read more

This should be renamed slow-food. 27 min drive thru? Staff and train properly, pay a decent wage? The food wasn't bad but come on....

Do not stop here! Bugs were crawling on the floor. This place is so dirty. The employees took forever. Only ordered a salad, fry and sandwich. They were too busy talking and shooting the shit with their friend. If I wasn't so hungry I would have left but we needed to eat sadly. read more

Can't give it one star because the food is ok. But had to wait 10 minutes at the head of the register line for the kitchen to 'catch up' and another 10 minutes after placing order for food. This kind of thing seems to be a habit for this location. This was our last visit. read more

Chris is a clean , dash and efficient choose. It's probably the best choice at this rest stop. The staff were friendly and everything was quick. read more

Awful! Drive through mic was not working so you had to wait at window. We waited 20 min with 5 cars in front of us with no movement whatsoever. Finally I went inside to try to order while my husband stayed in the car lane. One long line inside with only. 1 cash register open. After another 20 min of neither the car lane or inside Paine moving we finally left. read more

The drive-thru looks like it needs updated and the guy Jason doesn't know how to read a order back to make sure the order is right! not satisfied the food is not what I wanted I didn't go back it will be the same very sad! read more

on a road trip and stopped here for our last meal before crossing into CO. everything was piping hot, we even got 2 sauces per bag. we almost drove off without our card but the cashier/receptionist caught us! great experience for wendys. they are usually terrible back home. read more

Wendy's - biggie bag - Fast Food Near Me - Ogallala, Nebraska

An utter shithole! After sitting in the drive thru for ten minutes with no response we went inside. The staff look like trailer trash and my appetite was gone. Should have known what to expect when you look at the outside that obviously hadn't been updated since the day it was built or at least maintained the last decade. Avoid at all costs! read more

NEBRASKA - this state never ends. Like ever, seriously. I think it took us 3 days from Omaha to the state line. Maybe it just felt that way because I spent 45 minutes waiting for my food at this awful Wendy's. The slogan should be "we're open for breakfast, so you will actually get your food by lunchtime." I don't understand why they had 27 employees working just to stand around and stare at me. They weren't very busy, but they were so slow, they stopped letting people order. Nothing like standing in a line of 10 people for 15 minutes, and then being told "we're too slammed, you will have to wait." Oh well, back to my drive - like another week of Nebraska to go. read more

Don't waste your time here truckers / pick ups with trailers. Lobby has been closed for months. Review will change with an update. Gets old pulling into places and you can't even get food. Waste of time. read more

The bathrooms were nasty. Flies all over the place. No one was wearing a face mask and they did our very simple order wrong. Don't go here during covid!!!!!! Or ever. It's nasty. read more

I had a hankering for a Wendy's burger on a long road trip, this looked like just the place! However, the workers are NOT wearing masks. The woman at the pick up window had no mask at all. I am high risk, this is dangerous. If you are concerned at all about Covid, keep on driving, sadly. read more

This place was very slow, not updated, and bathroom in need of remodel. Food it took 3 times to get our chicken sandwich right. The person before us sandwich was wrong and he had to wait until we got our food to get his. The person after us go the wrong sandwich but he decided to eat whatever he got. Staff the staff was grumpy when we tried to pay with cash since they had no chnage. Then when food wrong made them even more upset with us. read more

Stopped here on a road trip. Food and service were as expected for a Wendys. I wouldn't hesitate to return id in the area.

Employees are NOT wearing masks. In addition, the drive-thru is very slow and the fries were cold.

These people don't have their masks on and they're talking over the food they are serving you! ALSO the cashier person is the same that was handling the food!!! Touching money and the screen, and then going right over to touch your fries and your food. They weren't even understaffed to even Excuse this. Disgusting, don't go there. read more

No masks on any employeees. For a location that also gets lots of travelers (off of I80), I would have hoped that the management were more responsible and careful not to get their staff or guests sick. read more

DO NOT STOP HERE...we aren't from the area as we are doing a cross country trip. We were getting hungry so we decided to stop here...BIG mistake. We tried to order a taco salad and 3 workers just looked at each other shaking their heads for about 30 seconds. We didn't know how to react so I just said, "if I need to order something else, just let me know." Finally one just said, "yeah, sorry." It normally wouldn't be a big deal, but they were so rude and made us feel stupid for just ordering it. So unless your a mind reader and know what they want you to order, don't waste your time here. Couldn't get out of this location fast enough. read more

As many others have stated. Horribly understaffed. Waited over 20 minutes and line inside barely moved. Gave up and left. Most likely will not revisit. Onward to North Platte read more

If you like over cooked/burnt food, this is the place to come to. What a waist of money. Will never come back here.