I know this is fast food and my expectations should be low, but I laughed out loud when I opened my chicken sandwich. At least they took the stem off. I didn't receive my drink either, but I drove away before realizing that. Staff was professional. Food was quick. read more

McDonald's - Top of tomato with core. - Fast Food Near Me - Newberg, Oregon

See all

Hey McD what's up? As I'm walking in, a staff member is walking by pushing a grey trash bin to the dumpster- no gloves I go inside and walk up to the register. Nobody there and the fry cooker is beeping incessantly. As I'm standing there, another staff pushing a mop bucket walks past me and yells to someone in the back that a customer is in front (me). Then two people in the back see me but they are discussing something and ignore me. I'm standing there and the french fry cooker is still beeping. It has four empty wire baskets hanging on it, none are in the oil and the french fry rack has one large fry and the bin is empty. Then the staff that took the trash bin to the dumpster (no gloves) walks back in, stares at the fry cooker for a moment then shuts off the beeping (didn't see any handwashing) looks at me standing there and walks off into the back of the kitchen. Hmmm, what, 12 minutes maybe to cook a batch of fries, nobody acknowledged me, standing there waiting.... I walk out. So I drive a few miles more on I-5 to Salem. Aah, another McDonalds... I pull in at 4pm at this different location, sign on the door, the lobby is closed, drive through only. Really? This long line of cars going nowhere...? I leave. Bad business model having the I-5 corridor out of business. These are the people who demanded raises? Had to go a competitor for dinner on the road. read more

I am a pretty patient person, but I am sick and tired of going through a drive-through and the employee does not know enough English to be able to take my order and fulfill it properly! This has happened multiple times at the McDonald's in Newburg Oregon. Last night, I decided to place my order on the app, hoping it would be accurate. As I drove up to the intercom, the Spanish woman spoke Spanish to me rather than English! I drove up to the window to tell her. I placed my order through the app and she said something to me again in Spanish and I told her I only speak English . After multiple attempts to get her to speak English, I ended up moving forward to the next window and the Spanish female there spoke half in Spanish and half English asking me to drive around and park in number one My food was brought out to my car as I was parked in number one and I asked the Spanish gal if they put a fork and a knife and napkins in my bag and she kept telling me I don't know sorry. So I looked in my bag and showed her there was no fork, no knife, no napkins, and I asked her to go back in and get me these items and she continually said I don't know sorry! I asked her if she spoke English and she said I don't know sorry! Shame on the company for hiring people who cannot provide customer service! Why are you lowing people who can't speak English that are adults when fast food restaurants are supposed to be employing high school students who can learn the business and learn to work as a team, learn to follow directions, learn, customer service, and learn to Take money and give change! Maybe I'm old school, but I never had a problem communicating with a Newberg high school student who worked at McDonald's! This is pathetic and once again, our young kids are impacted negatively! Every single employee in this McDonald's was Spanish Mexican and none of them knew what a fork or a knife or napkins were except for the older Spanish woman who seem to be theboss of them all and she had very broken English! This isn't about being racist or any of that baloney! read more

Cant get me my SIMPLE meal in a decent time because they are spending all the time standing around talking. The kitchen is trashed and the people are rude. read more

Service is good however they can't just toast the muffins without totally burning them and the bacon is burnt and scarce in the sandwich!! Staff just doesn't get it!! Sure would appreciate any input from management!!!! read more

One of the best locations in my opinion Purely based on their drive thru! Friendly and fast and always accurate with the orders. Are Inside today and really impressed with how they work order efficiently and with a smile! Shortest wait time for drive thru lines and always fresh, hot, and consistent! Always impressed when I come here. Thank you McD's Newberg! read more

9 am on Saturday on way home from overnight work. Drive thru had three cars in front. Ordered and got into line. Then the wait began. Saw three employees looking out the window of the cashier station about 15 minutes into the wait. 18 minutes from when I placed the order, the drive thru line began to move. It did move quickly however something seemed off. Got my large coffee and breakfast meal #2 but the bag felt light. Pulled into the parking lot to check my meal order and took a sip of the coffee. It was overly sweet. The little tag on the side had 'large coffee with 6 sugars'. Not what I requested which was black coffee, nothing added. Checked the order in the bag and it was a hard biscuit, nothing else. Supposed to be a sausage mcmuffin with egg and cheese. The receipt on the bag had 'breakfast burrito'. Nothing was right. Went into the building to get the correct order and was told that since I left the drive thru, they were not going to correct the order as I could have 'messed with the bag in the lot'. Really? I dumped sugar into my coffee and somehow had a hardtack biscuit to substitute for the sausage egg mcmuffin? There is a scam going on but it is not by the customers. Avoid the McDonald's franchise in Newberg OR until they can figure out what customer service means and how to get and verify the correct order into the bag. McDonalds HQ - this franchise is making your operations look very bad. read more

Be aware of this McDonald's LOCATION when order check your order before you leave the PROPERTY they have a long history of shorting your order just beware. read more

I was hungry so I stopped at this location for food. Getting cold fries that you can tell that have sitting around awhile is not fun. Paying hard earned money for food that tastes very bad. Will make me tell others of my experience. This seemed to be right at closing time because the outside lights got turned off as I waited for my order. Just avoid this location and eat better food elsewhere. I know this is the very last time I give McDonalds in Newberg my money. Kinda curious how bad the big Mac will be. When you get fries from McDonald's they are supposed to be hot. Never should they be dry oil soaked fries that crunch in your mouth also they should not be cold. That is the first thing you eat is the hot French fries. I hope others read this and follow suit. Just avoid this place if possible. read more

McDonald's - My cold oil soaked fries. That tasted horrible avoid this location. - Fast Food Near Me - Newberg, Oregon

The lady working didn't give us our three sweet and sour sauces and then was pressed cause she didn't want to admit her mistake when we told her. Like just put the sauce in the bag. read more

The manager didn't put the sauce in the bag for my 20 piece. I just wanted my sweet and sour sauce and she DID not wanna give it to us.

5 stars for the service and cashier adding on to my order for me. I was impressed by the cashier being able to help me and take orders via the drive through at the same time and my order was correct. Great service. read more

Delicious food and drinks. The crab gumbo was superb and made me think back to my time as a deckhand in Alaska. Nostalgia in every bite. Next time I stop by this McDonald's, I'll be donning my captain's hat. Arr, matey! read more

Gotta love being forced to double check my order every single fine because the minimum wage tweens can't be bothered to do their basic job. Owners don't care, management doesn't care, and the workers don't care. Just give me what I paid for, you know, your job. read more

Came here for a vanilla cone and a coffee and just wasn't impressed. First off, the vanilla cone was $1.50, which seemed super high from most McDonald's. When ordering at the self-checkout, the credit card reader was broken so I had to pay at the cashier - defeated the purpose of the self checkout in the first place. The employee didn't even utter a word. Then she went in the back to ask how to make the coffee, which gave me a high degree of confidence that it would taste off. The cones that were made for us were very small - definitely not worth the cost. I won't be back. read more

I'm a McD's breakfast girly and really love the morning staff at this location. They're all friendly but Blanca is extra awesome, she remembers my name (even though it's on the app, I think she knows it by now) and makes iced coffee better than anyone else there. The lady with blonde hair who is normally on drive-thru in the mornings is also a ROCKSTAR! (sorry I haven't gotten your name). Sometimes it's the only positive interaction I have with other adults all day, so it means a lot. All of their staff is kind and respectful, they seem to have their stuff together at this location. read more

They never put enough ketchup on there cheeseburgers!!!!! :( it's always dry. Every time I go for dinner or breakfast, there burgers basically have no sauce. I don't know why they're being so stingy with it. read more

Horrible service as always terrible! Worst McDonald's in USA! Run don't walk away! It's shocking their HQ allows this read more

See all

I would give no star if I could. Newberg McDonald's is the worse! I pick up grandkids who live in Newberg and often we come into King City, Sherwood or Tigard for McDonalds because the service or lack of it shows in Newberg time after time. Tonight it was a lazy order taker who did not want to add to our order. He cut us off and then said do it at the window. The person at the window had to do his job. We picked up our food and got 3 order of cold fries, 2 luke warm big Mac's, the wrong drink and no napkins. Opps! our mistake they don't give napkins at this establishment! Newberg is notorious for not giving napkins and happy meal boxes. I suggest going down the road to taco bell, Wendy's or Jack in the Box! Skip this lazy, lousy business. Maybe if we boycot they will take notice and hire people who care. Keeping in mind this starts at the top. This is the first time in my 50 years of eating McDonald's to have a nasty Big Mac that is cold. I can assure they taste not the same. The fries we had to throw away. read more

The person working the order window was very rude and condescending. It didn't get any better when we pulled up to the window to get our order. The employee practically threw the food at us and didn't say anything. When I went inside to talk to a manager about the situation the employee proceeded to mumble under their breath about the situation. I will not be going to this location again. read more

I was so mad when I doordashed this and got a little dot of fudge and I called after and they said I could get a replacement one tomorrow... I don't ever call for this kind of stuff but this was ridiculous. If you don't have fudge just say so. McDonald's, do better. This also arrived side ways... like come on this is ice cream it's not that hard. read more

McDonald's - Hot Fudge Sundae - Fast Food Near Me - Newberg, Oregon

Shout out Elizabeth from the Newberg, OR location!!! Store was quarter hour past close and they still assisted me and got me fresh fries and patty! Thank you so much Elizabeth, you're a saint! read more

This is consistently one of the better locations in the area for McDonald's in terms of order time and quality. THIS is how you run mobile ordering and kiosks in the store. UNLIKE other locations, they have a screen to tell you the status of the orders. Store was clean and employees we encountered were friendly and hard working read more

The fries were cold and oily and barely salty the big mac was cold and and not like a left out cold the mcchicken and strawberry pie tasted burnt overall not good read more

It's okay. Sometimes they forget things too busy on their phones. A bunch of teenagers so what do you expect. Food is normally good.

2 o'clock in the afternoon on a Wednesday I ordered the two cheeseburger combo meal. It was challenging to get the attention of the person who was tending the drive-through. Finally she took my order; I had to ask twice to have pickles and mustard left off the burgers. That customization request was apparently complicated. After having paid for my food, I was instructed (not asked) to "go park up front" and wait for my food to be brought to me. I was surprised that two cheeseburgers would take extra time to prepare. After a seven minute wait in the parking lot a McDonald's employee brought me my food. He suggested that I check it to make sure the order was right. I asked him if it was unusual to have to wait outside of the drive-through line for two cheeseburgers. He looked perplexed, murmured something unintelligible, and walked away. Once I got the cheeseburgers home, I opened the wrappers to find them squished and burned. Totally useless. I threw one away and gave the other to my dog. This is the crummiest McDonald's I've been to. read more

McDonald's - Burned to a crisp - Fast Food Near Me - Newberg, Oregon

See all

I have to say how disappointed I was in the play area. my 5 year old found old breakfast, make up, other food and black things that she was afraid to touch. is this ever cleaned????? I do actual say that the food was hot and delicious but thi definitely worries me.... read more

Good play area. Ordering has shifted to way more touch screens than people. Takes a long time to get help. Typical McDonald's. read more

Wife pulled in to drive thru, ordered 2 Big Macs and a diet coke. Gets the food home and it's 2 McChickens. So paid $9.00 for two $1.00 menu McChickens. Called their phone # 503-538-6611. Phone just rings. No answer. I'm so done with McDonalds. read more

McDonald's - Fast Food Near Me - Newberg, Oregon

See all

Is it policy to choose the most miniscule tomato slices when a customer adds them to a sandwich that doesn't usually come with then? It's 50 cents for 2 slices, but I ALWAYS get the ends. Oh, and when I say the ends, I'm talking... the quarter sized slice, most places throw out, cause it looks like the tomatoes butthole. So, today I decided to give it another try. This time however, I ordered 2 sides of tomatoes, which should be 4 slices. Let me just say this... I don't have a picture of the sandwich, because of how angry the site of it made me, I threw it out before the mama bear in me went over there and showed them why I was soooo mad. I don't get like that often because I'm the idiot always giving people and places, the benefit of doubt. My sandwich today had 2 butt holes and a silver of a 3rd tomato for the price of 1lbs of tomatoes. That's not a COVID issue it's a restaurant lacking so many fcks. It's very simple! Look at it before you slap it closed and ask yourself, "Is this what I want my food to look like? Hey, if it is... Then ask yourself... Would my mom eat this?!" I only ever rate things that are mind blowing. This was mind blowing bad not, mind blowing amazing! This may only be the 2nd time I've ever left a bad rate, but the 5th time I got tomat-holes, after paying extra for tomatoes. I'll try and take a picture before my hair catches , next time. No promises though. read more

I was told they don't serve breakfast after 10:30, they have a giant window ad saying they do. Change your advertising as to not mislead people. I was there at 10:40. read more

Got the new 2 for 3 because cheeseburgers and mcchikens at this location are not 1 dollar anymore so this is my mcchiken like did you give me old lettuce? Disgusting seriously guys and you just had to squish on the buns and everything next time I'll just go to Wendy's.. read more

McDonald's - Fast Food Near Me - Newberg, Oregon

Worst McD I have been to. 15 min wait for my breakfast order. They forgot to include my coffee (plus it was the wrong size) and orange juice and breakfast sandwich. I wish I was making this stuff up. read more

Went in for breakfast about a month ago and was blown away by the excellent service I received here. The cashier was a friendly young man who didn't rush my order and had a great attitude. Waiting for my food didn't take too long. They called my number and slid me my tray with a huge smile. It was an older lady, unfortunately I didn't get her name. She was SUPER sweet. She handed me my coffee and offered me some sugar and cream. The food was great. They gave me everything correctly with what I had ordered. My breakfast sandwiches actually looked like the pictures, lol. I had to stop and think.. am I really at mcdonalds?! This is excellent! lol. Unfortunately I don't live on the area, but if I did and was ever craving some McDonald's, this would be my go-to spot! read more

Went inside to eat. I experienced the best cashier service at the counter, and the quickest and efficient delivery of my food, than any other McDonald's I've been too. The inside was clean and well organized as well. read more

The photo says it all... ... almost all... After a 10 minute wait and watching countless drive-thru customers get served, as well as 3 people inside who ordered after me, I approached the counter. The only one to look at me was apparently on break because he walked right past me with beverage in hand and never said a word. The crew member who took my order then appeared and filled a Happy Meal fry cup and walked it 10 feet over to what I now recognize as my order sitting on a back counter getting cold. Another customer walks in and that crew member (who is apparently the only one with ANTHING having to do with walk-ins at 6:30pm....) takes his order for a McCafe beverage. He then turns around and immediately heads over to the McCafe machine and begins making his drink... all the while my food is still sitting there. At that point I was irritated and quickly approached the unmanned counter. The crew member working the drive-thru saw me, walked over and said "did you need something?" To which I replied "yes, my food over there that is getting cold." She went to it, checked it, grabbed the final large fry I had ordered, and served it to me. She did ask something along the lines of "did you get your coke?", but I was already storming away. THEN, finally with food, I find that my exaggerated statement about it getting "cold" was true!! Cold, crunchy fries. My son's cheeseburger was a hamburger (my fault for not telling them to read it back to me). WORST OF ALL - my wife and I's Big Macs were cold, missing ingredients (I noticed because only the bottom half of it had cheese) and looked disheveled. No, I didn't go back to the counter to complain. Given the team's energy and enthusiasm, it wouldn't have mattered. This is apparently the product they are comfortable with presenting. read more

McDonald's - Fast Food Near Me - Newberg, Oregon

I dont know what the breakfast crew is like, but the lunch and dinner workers or however the drivetru is arranged is a joke. Your food will not be hot, the order will not be correct, what you receive will be messy and/or gross, and the workers at the 2nd window have no idea what's happening. Avoid. read more

McDonald's - Behold the expensive Artisan BBQ Bacon Burger. This establishment is a joke. - Fast Food Near Me - Newberg, Oregon

Yikes. Was anxious to try the pumpkin latte. I think think they forgot the pumpkin and the latte. Tasted like old bitter coffee. Very sad.

I had the most amazing conversation with the woman behind the drive through speaker tonight, heres how it went Her: Hi can I take your order Me: Yes could I have a ranch grilled chicken sandwich Her: We dont have chicken Me: OOh can I get a filet-o-fish then Her: We dont have fish Me: Do you have beef? Her: no Me: so what do you have Her: Mc chicken, mc nuggets, cheeseburger Me: I thought you didnt have beef or chicken Her: We have mc chicken, mc nugget and cheeseburger Me: no thanks Ill pass What the hell is going on here, I seriously for a few seconds thought someone was playing a trick on me especially because when I pulled up there was a sign that said Filet-o-fish Fridays and it happened to be Friday. Why the extra star you ask, Ive had good experiences here, not many though. Even when they actually do have food to serve I have a long wait, the food is cold or their debit reader is down. Seriously this is a restaurant that is based on meat products so why no beef, chicken, or fish, but im still confused because when asked they did have beef and chicken. Sitting at home now confused as to what really happened when I tried to buy food at this McDonalds. read more

It's a McDonald's... However, they do keep it fairly clean! We got great service from "Nick" the other day. I like to take my daughter here for a special lunch once a month or so. The great thing is that our order is usually done 100% accurate & if not, they will correct it if I take it back up to the counter. I've had them get me a highchair before or carry my tray to our table... Just nice service most of the time. read more

See all