Somehow this establishment has turned fast food into slow food. One time I ordered sodas and the machine was broken. They were using 2 liter bottles of soda and hand pouring it. Lastly, no one says thank you please or have a nice day read more

I find that this place is a great atmosphere. I always order food from there to be delivered by Uber. Eats. Sometimes it comes in fresh, sometimes not so much. The fries may be soggy sometimes. However, wait if you order during lunch time, which is 12 o'clock. Most of the time, the food is fresh. If you order like around 4, the food is already not so fresh. read more

I ordered 3 fish sandwiches to small fries for $25 bucks. They only gave me two sandwiches I was home didn't want to go back. Look at the small cheese they put on the sandwich. Never going back. It's McDonalds how could you go wrong. I blame the staff no pride in their work read more

McDonald's - No cheese - Burgers Near Me - Lawrence, New York

Slow service, waited 30 mins for a sandwich and a drink. Wouldn't recommend coming here

This place is one for I wanted I ordered cold coffee and it didn't look like coffee on the contrary it was disgusting the hamburgers are one for I wanted they shouldn't allow the sale of food in this place read more

McDonald's - a person pouring mustard into a cup - Burgers Near Me - Lawrence, New York

This is probably the worst McDonald's I ever been to. I asked for a small caramel latte and two apple pies. It took them 20 minutes to give me this and the manager was the one that end up giving me my order. Mind you no apple pie was available. This place was super dirty, everyone was complaining about how long they take. The staff was just standing around and checking their personal phones. The customer service was horrible and the place was dirty all over. I finally got my coffee and was not even able to drink it. It wasn't even a latte. I would have to be dying oh hunger to ever go back to this location again. The DOH should pay them a visit! This place was disgusting! read more

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I went to this McDonald's last night, it's horrible, it's dirtiest McDonald's which I've ever been. All employees are lazy, they looks tired, watching phone, resting head on the counter in kitchen, the horrible thing one guy looked like a boyfriend of the employee, he didn't dress any uniform, he went inside and took a cup of beverage from inside and one by one tried the beverage. I won't go there anymore. read more

McDonald's - Kitchen - Burgers Near Me - Lawrence, New York

fuck service, they charge extra this is the 3er time they charge me more for what is real.! drive thru fuck they always on the phone or have FaceTime never put attention read more

Just popped in to get a cup of coffee and noticed no one was wearing required gloves while handling food. One server sneezed, wiped nose with sleeve continued packing an order with bare hands. Uggg Ok it's now 12/13 and I wanted again a cup of coffee during this cold snap. They just introduced AI kios in this place and were just about forcing people to use it. I really did not want to do I went to the counter an noticed the place had 12 employees all running around trying to integrate the new high tech but not focusing on servicing customers. Place is still a mess behind the counter. No local staff... this is not what this business was about and not for nothing I think they will fail. read more

McDonald's - Burgers Near Me - Lawrence, New York

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This place is advertised on yelp and google as open 24 hours. It a pain in the ass when you drive to go looking for a 24 hour option only to find out the place isn't open. The lights are on and employees are there getting paid... but they aren't taking in orders. I wonder if the owner of this location knows that he is paying people for over night shifts but no money is coming in. read more

McDonald's - Wet floor sign blocking the drive though... ‍ - Burgers Near Me - Lawrence, New York

This McDonald's provides Food but repeated denies entry into its bathroom for use. They even have an out of order sign on the door that's been there for quite some time. No business from me. read more

Horrible customer service this. Ordered thru app for in restaurant pickup. Came and found out dining room closed for renovations. Went to drive thru where rep couldnt find my pre paid order. Drove up and showed my receipt with items thru phone, manager did nothing. App is out of their control. Id have to re order and pay again if i wanted food. Mcdonalds faq says all order go thru cc and sales final. Soneone with good customer service would have given me food i paid for. Nobody picked up phone as i wanted phone number to speak to owner. Called my bank to dispute charges. Needed this food asap for my meds. Horrible place to order food. read more

I was in the area and it was about 10pm and I was starving. Unfortunately there is not a lot too choose from in that area that is open that late. Decided to stop at McDonald's for a quick take out. I went to the drive up and ordered 2 hamburgers and a large fry. I thought the service was good and the person taking order and money was friendly and fast. Got my order very fast and was 100% correct. In general I think McDonald's food is ok nothing special, But offers a good bargain price wise. I can see by all the other reviews that this location did them wrong and all had bad experiences. I had a good experience and wood go back there in a under similar circumstances. read more

I wish I could give negative stars, worst McDonald's I've ever been to in my entire life, literally the worst one. The food sucks, it's always cold, the workers are rude, the prices at this location are way higher than most other locations and they charge you extra for sauce almost 1.29$ for extra Big Mac sauce I went to another location and she gave me 5 sauces for free. You need to fire this entire staff or something need to be done bc everything sucks. Prices r too high inwood can kiss my ass it ain't worth it. read more

The work ethic of this place is a little on the low side, the employee just threw the bag of my food on the table when I ordered to eat in, she kind of just tossed it on the table and turned away and despite that, I said thank you and she turned back and gave me a look of disgust. I'm sorry, am I wrong for coming in and ordering food? Drive through as well is unpredictable, sometimes you'll get your food properly but 50% of the time you straight are missing like 2/5 items. Ordered a 10 piece nugget and got 6 in a box marked as 10pc. read more

McDonald's - a person holding a box of food - Burgers Near Me - Lawrence, New York

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Drive Thru 12:46pm- AllI wanted was an APPLE PIE. Not complicated, right? Wrong! Once I paid at the first window, I had to drive to the second window to pick up my APPLE PIE. I should be in and out without incident, right? WRONG! When I drove up to the 2nd window, there were two young ladies involved in a "Yap-Fest." Two cars were now behind me. I'm thinking, MAYBE just MAYBE I'm going to get a nice hot APPLE PIE, which was the reason for the wait. After sitting there for 3 minutes, to my dismay, one of the YAPPERS grabbed a bag, containing my APPLE PIE, off a counter and handed to me like, "It's a beautiful day in the neighborhood." This experience was unacceptable, unprofessional and discourteous. The next time I want an APPLE PIE, I'll remember this experience and totally deny myself. NOTE TO SELF - Your hips will thank you! BTW~Did I mention the APPLE PIE was no where near warm; forget about hot. Done read more

Had a simple order 2 cheeseburgers , 20 piece 1 happy meal. Waited at the window for 5 minutes not the line. Fries were over cooked the cheeseburger were ice cold going through the drive thru I would have had to go all the way back it was not worth it. I was so disappointed it's really sad that they will charge you $20 for garbage food but then it's ice cold will never return read more

The worst sh**hole of a McDonald's. I was stuck in drive through for over 15 min. No way to back out or escape. I hope they close this one down or fine the proprietor. You're an embarrassment to McDonalds. No management involved. The staff have parties in store at night and won't serve customers if you walk in. read more

McDonald's you make so happy. The menu is great and the atmosphere is perfect. Everything I've tried so far is very good. Staff are incredibly friendly and service is very fast. McDonald's... It's really perfect. read more

I went to purchase breakfast and it was disgusting. The person at the drive-through who was collecting payment was not wearing gloves. The girl who was at the other drive-through window passing food was only wearing one glove and she was touching everything with the other hand so they are not a clean establishment beware. read more

I am NEVER going here again. Im deeply disturbed and have never felt so uncomfortable as a costumer. As i walk in an employee is walking outside to clean the windows and as he passes me he cat calls me pretty loud "hey girllll, how you doing" and no this wasnt some regular nice talk i know what cat calling is like. I felt so uncomfortable and shocked that an employee would do that. I wanted to leave right away but i had an order for my bf i had to pick up quick so i got it and as i left he was staring at me and watching me while i was walking to my car because i he very close to it. read more

Slow sucks Not good If your in a rush don't come here To order food u better have time to get your fooddddddd It's very slow read more

Nice and clean what you expect from a Mcdonalds Gets the order correct and service is quick Up to date with technology and hardly anything to complain about read more

Nothing ever taste like it was made the same day and yes I do understand this is McDonald's but come on the chicken sandwich taste so stale

Really shows why zero stars is necessary. Worst fast food join I ever experienced. No seating available, no distancing possible. As I watched the customers ahead of me and got my own it was obvious that every single customer was getting wrong orders, missing items and idiotic service. I asked for salt, they gave me ketchup. This was after having to back out of the drive-thru because food wasn't being delivered. As for food quality, it was McDonald's so what could I expect? read more

I'm sitting at the drive thru. I don't know what's going on in this restaurant but I told the server what I want, she didn't confirm it, it wasn't displayed on the screen. Let's see how this goes. read more

It must be either that the people who work here are dumb af, or just plain don't give 2 damns. But I am stuck at least once a month picking up food at the drive thru for my nieces. I ordered two happy meals w plain cheeseburgers w nothing on it. No ketchup pickles or onions. Just cheese, burger n bun. Simple no? Well apparently it is Not Bc the order is wrong once again. Today I actually checked. The drive thru order lady cleared the window before I could see the order on the screen. I mentioned that I don't see the screen it was cleared too quickly. She tells me come to the first window. I pay and look at the receipt and it doesn't say no pickle onion or ketchup. She says no problem. I get to the next window and and I mentioned to the girl that they are plain cheeseburgers w nothing on them right? She says yes. So I check it anyway and open one. I look an it seems clean. My mistake was not opening the whole bun Bc on half there was pickles onions n ketchup. I find that out once I get home from my nieces who are young and won't eat it. So here we go again. Back to the stupidest McDonald's on the planet. From now on I will drive to lynbrook Bc at least I don't have to go back and forth twice to get a simple order correct on the first try. I can't even call the people who work here simple minded, Bc if they were even that smart they would have gotten the order correct. This McDonald's also can't cook fry's they are always either hot and soggy af or they are cold n stale, just like their slow employees. read more

Average McDonald's. Has some sketchy characters at night and mad busy throughout day as in busy location

Just ordered two bacon smoke house sandwich's with out a bun. Come home home and excited to eat my bacon filled burger. But to my surprise there is no bacon. What did I pay for?? The burger wasn't tasty. It was prepared poorly and most disappointed there was no bacon. McDonald's smh. This is disturbing that I am not getting what I paid for. I should not have to double check that your employees are doing their jobs correctly. Might be the last time I visit this McDonald. read more

All three times I've been there the service was terrible. Once on the drive thru line they told me the kitchen was closed even though they took they order of the car in front of me. read more

A girl gave me a Big Mac and when she was making it she had no gloves I didn't see her use hand sanitizer or wash her hands and put on gloves that's just nasty the manager has to make sure his workers wash thire hands and put on gloves and clean your bathroom more read more

This McDonald is the most unprofessional establishment that I have ever visited. A friend and I were visiting the drive thru late at night to pickup a quick coffee. We waited about 15 min to even place our order. When heading to the window gentle gave us our order however the coffee wasn't to properly made. After expressing our dissatisfaction we asked if they can remake the coffee. The gentleman called his manager to make the new coffee and proceeded to charge us again for a new coffee after they initially made the blunder. We asked if that's the case if us back the initial one back and we would leave since we weren't going to pay for another coffee. The manager the said under her breathe "just close the door and don't give them anything". So to anyone visiting this location prepare to have the door closed on you. I hope this issue is addressed and resolved as soon as since this is terrible customer service read more

One of the worst McDonald's that I have ever been to and I have only been to the drive thru (I can't even imagine going IN here based on the drive thru service). First off all, the McDonald's is in a really bad position...good luck getting back on Rockaway Turnpike and going towards Long Beach (if intended). This is one of the few places on the Rockaway Tpke that is open late night (it's 24 hours) too bad they don't have food all the time! We went there on our way home from Queens (heading to LB) one night and asked for chicken nuggets, fries and a milkshake. We were told that there were no more nuggets that day, nor were there any fries available and that the milk shake machine was down. This seems to be the late night pattern - they are usually out of chicken nuggets and milk shakes or anything ice cream related....pretty much, get a hamburger and if you don't eat beef then that's just too bad (as spoken by the employee at this location).This has happened numerous times...so go to the Burger King which is open pretty late and a few blocks ahead. There is also another McDonald's further up on Rockaway just past the Long Beach exit but I'm not sure of hours. Also, there have been days when they don't take credit cards. Something is always broken (credit card machine or ice cream machine) or missing (no nuggets, no fries, etc). Also, the staff seems to think their attitudes are funny and are very obnoxious. Definitely the worst McDonald's yet. read more

The staff here were very unprofessional. The staff moved very slow. They staff were playing with one another and neglecting the customers on the line. I received my order and I was missing 2 items that were paid for. I went into the store and made the purchase again since I threw out the receipt. While in the store I waited 10 minutes on the line and there was 1 person in front of me who already placed his order. When I received my order of fries they were cold and soft as if they were not cooked properly. I always visit this McDonalds but I will never come here again. read more

They never have anything there. They always get something wrong that you ordered in the drive thru. Always check your bag before driving off. And they're very stingy with there ketchup as if it's there's. read more

We were here at least 3 times for business meetings, and grateful for the space and cheap fastfood prices. The meetings were in the evening and I noticed the place never got crowded on those occasions. I didn't see interesting characters that I would usually see in McDonalds in Manhattan and Brooklyn. Bathroom was relatively kept clean and tidy... read more

If I could give them negative 5 stars I would. The most rudest and awful people at any McDonalds drive thru! They never get my order right and most importantly they never served breakfast after midnight though it was advertised for a year. I wish they could reevaluate their customer experience techniques and realize that if they all hate their jobs then they should all quit . read more

This McDonald's drive through has cones all around and at 1 am but yet is suppose to open 24 hrs

This was the worst run of McDonald's, for the reason that when I ordered a large french fries then 2 apples pies and 1 ice cream, when I was waiting for my number I saw a girl touching the fries with her food then she put the fries on the bag I was very impressed. Then i ask for my ice cream and a rude girl ask me if I Pay already, my opinion is that if I was asking for my ice cream it was because I pay . read more

My best McDonalds experience ever. The warm service provided by this mornings staff was better than any Waffle House or diner visit. And the beautiful friendly smiles made my meal taste even better. Kudos to this location! read more