This girl who works there and literally screaming in the store "I don't care I don't care". Baby girl I'm sorry for whatever Starbucks did to you but you need to find a new job. And then giving me an attitude when I wasn't talking to her LOL And the Indian looking manager, lord. Thought he could fool me saying he made my drink correctly. Haha Yeah ok Look, these people are overworked and it shows. They're rude, angry, running on caffeine. It'll make anyone go nuts. I'm surprised they didn't go on that strike a few months ago. Don't go here guys, they seem like dead horses walking. I hope they figure out there worth some day because it's sad. The energy really shifts when you walk in here. There the new McDonald's of bad service. However I do recommend getting your orders through the drive thru. They tend to get them right more often than getting it right in store in front of you. read more

Disgustingly Dirty! A sad example of the Starbucks brand. I was swinging by this Starbucks location on my way to a doctors appointment. This girl was in the mood for caffeine!! Honestly when I pulled in and I saw the crap all over the place under the advertising boards and drive-thru, I should've just ran. I was desperate though lol. There is literally just tons of crap and garbage all over the place. It's out in plain sight so they can't say they didn't know it was there. Some of it's right under the security cameras. This place is disgusting. After I got my drink I said to myself "if this is how disgusting and dirty they keep their establishment where people can actually see things, imagine with the back of the shop looks like we are customers don't have access." I decided to not have my beverage and chucked it in the garbage at the local gas station while pumping gas. Staff was very lackluster too. No personality at all. read more

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TERRIBLE CUSTOMER SERVICE, MY DRINK WAS HALF WAY FULL, WAS SO LIGHT, and had a NASTY MILK RING AROUND IT. I ORDERED A VENTI SHAKEN EXPRESSO (who ever drinks this knows it's supposed to have a ombré effect to it) . I spoke to the girl who was wearing a pink shirt on 2/5/22 and she snatched the drink out of my hand and rolled her eyes. Even the lady next to me, was like " woah that was so rude, Im sorry she acted like that too you, I would've given it back too" Then when she made my drink properly, I asked if it looked like what I gave back to her before? You guys need to drop the individuals weighing down the potential of this location. I go to the gym in this area but I will just take the drive to the Hewlett/ Peninsula location! read more

Stopped by here for a quick post work pick me up. This location has a great drive-thru. The line of cars were moving at a decent speed and the ordering screen was easy to order from. The ordering screen also let's you know how many calories each drink is, which I found very very helpful. All the Baristas seemed to be wearing Masks and gloves which I found comforting. This location has the skinny version of both my favorite drinks (Mocha latte, and Pumpkin Spice Latte). I ordered a skinny Pumpkin Spice Latte. The drink was prepared well. Overall a great experience. read more

This is the worst Starbucks ever . It's the only one close to my house so I have no choice . You ask for a flat white and they give you watered down milk . They always mess the orders up are always unprofessional laughing on the drive thru speaker. It's really bad . At least learn to make coffee correctly if your gonna work as a barista . read more

Nice little area to sit and sip and what I like about SB is the way they get into festivals! It was orange for thanksgiving and so much red now for Christmas! Love! SB unlike other food chains don't lock their toilet doors making you request the key. BUT maybe they should. Or simply clean their washroms. Come on man! I go in for some coffee and pastry and before I collect my order I proceed to wash my hands and to be faced with a calamity of a toilet! No bueno. Customers, we must do better. They have provided us with garbage bins. When we're finished drying our hands the tissue goes into the bins okay. Have a nice CLEAN day. The End. read more

Starbucks - At SB! - Coffee & Tea Near Me - Cedarhurst, New York

Typical store with a lot of people floating around like lost boats during the rain storm trying to find their way to the shore. The line was pretty short and my order was pretty simple vanilla latte half sweet, which means only two pumps instead of all four. Yelpers who knows me by now and ...lol were paying some attention to my reviews knows that I can't pass a single Starbucks or bakery or coffee without getting some dessert, especially brownies. Especially I love Starbucks's brownie that comes directly from the refrigerator with chunks of chocolate, that frozen inside of brownie and crunch during every bite. I always disliked hot Soufflé from French bakery or the restaurants since warm-melted chocolate has some weird taste, just like Black Forest dough wasn't fully baked for the cake and they already spreading cream on it. Any way...when my latte was made and left on the side, they didn't even bother to call my name, beside being half cold it was super sweet. I felt that instead of putting only two pumps of vanilla they add 2 extra to already existed 4 pumps....that was so sweet I couldn't even force myself to swallow. But the best part was my brownie, they heated it in the microwave, when I was about to bite and feel that crunchy chocolate just crushing between my teeth all I felt was that undercook dough taste melted in my mouth. That was the most weirdest experience of being served diabetes dipped into melted warm chocolate.... so gross! read more

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This is a pretty small Starbucks location, no comfy couches or dark quiet corners are available, but there are a couple lightly padded love-seats. The WiFi is here is functional, the coffee is solid, and the staff are friendly. This was my first visit to this particular location and this morning it was not very clean with random sediment and dirt marks on the floor, also the music was so loud that it was hard to concentrate on work without headphones in with volume up. TLDR-This location is functional, however if you're looking for a calm/clean/quiet environment to do school/professional work you may be better off looking for an alternate location. read more

I had spicy chorizo, Monterey jack, and egg breakfast sandwich, and the blackberries and tart violet drink. Both items was very good. I especially like the refreshing violet drink. I didn't know what to expect, but I liked it! A nice quick drive through breakfast on the go! read more

Starbucks - Coffee & Tea Near Me - Cedarhurst, New York

I have been waiting patiently to make this review. This starbucks is horrendous. The staff is so terrible and slow. They are so unprofessional and play their own music in the store rather then Starbucks playlist. They constantly get orders wrong and the employees talk very disrespectfully behind the counter. They also run out of food & drink supplies instead of driving to other stores to get what they need. This is the absolute worst starbucks I have ever been to in my life. They need new staff or it needs to be shut down. Since I no longer work close by, I WILL NEVER RETURN OR NEVER RECOMMEND THIS PLACE. read more

I've been to this starbucks quite a few times. The store itself has a limited amount of seating so most times I use the drive thru or simply take my order to go. Most of the staff is friendly but some more than others. My issue is that they are often out of the products I normally order then they press that I pick something else rather than refund my money. Numerous times I have placed a mobile order only to show up and be told sorry the item you ordered is not available. Once I was told by one of their staff members that he couldn't refund my money for an item out of stock and "I don't know what to tell you". Although this issue was promptly resolved by customer service online it demonstrates how inadequate the service here can be. The drive thru can also be unpredictable and at times can become congested. This is probably the worst starbucks I've been to but the location happens to be convienent for me unfortunately. read more

Starbucks - The drive thru today - very congested SMH - Coffee & Tea Near Me - Cedarhurst, New York

Store is listed as closing at 8:30 pm. I arrived at 8:06pm and the doors were locked. There were three people behind the counter, with one counting the register. If the store actually closes at 8pm. That should be updated across all platforms. It is very inconvenient as a customer to expect to receive a service and product based on false information. Do better guys. read more

Awful Starbucks. Took two hours to prepare my 3 tall coffees for delivery then sent 3 kids cups of ice cold plain milk. Horrible. I'm gonna go make some ovaltine. read more

Worst service, rude, so so slow and quite dirty to add. Choose the d&d down the block! You'll be thanking me! read more

First off the only reason I gave this place a 1 star is because that's the lowest I could rate if there was a half a star I would. The service in both the drive thru and inside are extremely slow. 20 minutes for just one drink. Majority of the time they don't have anything in stock. And or they mess up the whole order. This place needs an entire overhaul with all new employees ones who take pride in their job read more

I can go 3 days in a row and order the SAME THING, I know because I'm reading from a previous label and only on occasion they have it. "Oh, we don't sell that anymore." I'm like I got the same order two days ago and I got "well that's an old drink." They will verify your order 3x and still get it wrong. They are SUPER SLOW so do not go while you're in a rush. Also, the drive thru apparently has different times they open since I was there yesterday and placed my order at 5:42am but today, "it opens at 6." Got it. Won't catch me there spending my $ ever again! read more

Now we are talking! This is almost a perfect Starbucks! A DRIVE THROUGH , so this Starbucks is located on super busy Rockaway Tpke, do not be deterred, easy in and out drive through and a light at the corner so you can make a left or right. small parking lot if you get a spot sit in and sip. The ladies that work here seem extra nice & friendly, big chairs to relax in if so desired. I am clearly a Starbucks lover though & through and this is one of my favorite locations. read more

Starbucks - Coffee & Tea Near Me - Cedarhurst, New York

Worst Starbucks experience I've ever had. I waited in line for almost 20 minutes before closing with two cars ahead of me wanted the window and one at the intercom. When I get up to the window at 8:50 for the gentleman proceeds to tell me that they are closed. I've been said that there are seven minutes left until it says that you close and you just took the person in front of his order and I waited here for 10 minutes. He then ignored me. I went to the window and he proceeded to say that they are closed with customers inside the store. This location needs to be shut down this is the third encounter I've had at this place and it's the worst read more

CAN'T STAND THE LOUD MUSIC IN HERE. It's loud and tasteless. The hot coffee is not hot if you come in an hour before closing. Bumper. When I first discovered this place it was perfect! What happened to it??! Every time I come in here there another thing that goes wrong. Not happy. read more

Every time I go I ask for the a caramel frap..... and it always tastes so different and disgusting :( I don't know why because it's supposed to taste the same in every Starbucks right? Ugh gross !! read more

Starbucks is always so good 2 of my favorite drinks are the vanilla bean frappe and the mango dragon fruit with lemonade you should try it if you haven't read more

I was a passenger in a car going through the drive-in window here. There was trash strewn all over the place, especially at the order screen. It was creepy ordering coffee from there. The window servers could care less when we mentioned the mess outside...they just looked at us like..yeah so?! We were uncomfortable drinking anything that was served to us at that point...needless to say we didn't. Maybe if the manager/owner reads this they'd like to give us our money back. This is why people call corporate. read more

This was probably the WORST/ Horrible experience I've ever received at a Starbucks location!. For starters, there was a whole bunch of unprofessional Commotion going on behind the counter, ( three black females). which made me feel very uncomfortable & over whelmed. The drive thru cashier started a confrontation with a customers, refusing to give him a refund because she got his order completely wrong. Then she takes it upon herself to leave her work space to approach the customer outside! As all of this was occurring, distracting the front cashier, who got my order wrong. Then when i approached her about it. she had the worst attitude. She snatched my drink and then proceeded to make another one. Which she wasn't thrilled about. I usually don't write reviews on Yelp, but I felt so strongly about this a situation & wanted to share my experience. I highly recommend no one going to this location, until they decide to change their staff. read more

I went through the drive thru to order a "tall iced coffee with no ice". Crazy i would order such a drink, yes? Well, hear me out. The last time i ordered an "iced coffee with light ice", i got a cup filled to the brim with ice, and some coffee droplets sprinkled in between. I thought i had outsmarted them this time but i was wrong. They got me again. This time they poured hot coffee into a plastic cup, and then they filled it with cold. This is purely speculative, as my drink was warm when the cashier handed it to me, and the plastic cup it came in was wrinkled (which can happen when flimsy plastic comes in contact with heat). Nahhh. Chill. The drive through normally takes too long anyway. Youre better off finding parking on the side streets to go inside and order. Heck, maybe I can even see how my ice coffee is prepared. read more

-limited seating -inconsistent baristas -drive through This is not the "go-to" starbucks in the area. The baristas are daily inexperienced and the drinks fall all over. Many days the coffee tastes old and some days it's ok. The seating in this place is low quality, the chairs are uncomfortable and the table space is awkward. read more

Very convenient Starbucks, located on Rockaway Turnpike and with a drive-through window. Now, you may think that the drive-through is just the pinnacle of laziness, but given that the parking lot is tiny and frequented by individuals who cannot seem to park straight or in the lines, getting inside the store may be a chore. Still, service is fast, and they make good espressos and chai lattes. The staff are very friendly and will make sure you're well taken care of, especially if you're a Starbucks Gold Card member. read more

I think it's fairly obvious that no one goes to Starbucks because of their customer services but this location is probably one of the worst. The staff couldn't care less. I came here to get a Traveler's Coffee and 9 cups of Ice Teas. When the teas were ready, they didn't put them in bags. When I got to the front, they simply looked at me. When I asked for a bag, a couple of the young ladies simply said "we only have small bags" and looked away - they couldn't care less. They were not even busy. Finally, one of the gentleman gave me three bags to put them in. There was a time when starbucks had a hiring standard but that time has sadly passed. read more

I go to this Starbucks location fairly often and I must say that they are just mediocre. I love it because it has a drive thru, but other than that the staff seems to less than friendly or enthusiastic, impatient with orders and doesn't always pay attention or get it right the first time. However, when the staff if right, they definitely make GREAT drinks. Perfect cappucinos and lattes....but that's very spotty. I would just give this location an average if not a little bit less than average rating. Since it's the only one in the area, I will continue to visit this one, but not because I love it. (The service inside is a bit better). read more

Waited 30 minutes for my Java chip frappe. Lady at drive through was the only one that gave me 1/3 of my order even though I was in the lobby. After waiting 20 minutes. Workers seemed to just be standing and talking on the phone. They only gave drinks to people who ordered at the front. I never got my drink also this spot is out of everything lol read more

I love Starbucks, but this franchise location is being run horribly by the manager, Juan. All I wanted was a simple glass of water, but Juan wasn't having it. He proceeded to lecture me in front of the other patrons, saying things like "Try that at 7-11 and see what they tell you. Try that at any other store!" When someone graciously came to my defense and pointed out that at literally EVERY other Starbucks one can order water without getting a lecture, Juan's response was "Well, not at MY Starbucks." I was publicly embarrassed and shamed for asking for water. That is unacceptable customer service. If you're ever in the area, do everything in your power to AVOID this establishment. Juan doesn't deserve the business. read more

Horrible! The customer service is awful as soon as you walk in everyone has an attitude like they don't want to be there. They don't read the drink tickets properly therefore you are always returning your drink. This location needs new staff immediately! read more

I must say...maybe corporate really does look at reviews. This location still isn't perfect (I'd still suggest you swing over to the Starbucks in Hewlett if you don't mind having to get out of your car) but they've gotten much better at making the drinks....MUCH BETTER. My next suggestion is to work on the drive-thru line--oftentimes, the baristas CREATE the line itself. All in all, I'm glad to see some type of improvement in the last three years. read more

The worst Starbucks I've ever been to. The staff are rude. They don't listen to what u ask for and feel what they give is ok. NO!! I want what i asked for and what I'm PAYING for. If i had the option of zero stars that's what they would get. Oh and it's dirty too. There were empty cups and soda bottles on the drive thru window. read more

Terrible service. Mixed up my order several times (which included two coffees!) while waiting 15min for two beverages. Poor management at this location. read more

Your employees are rude. When asked if the drink was made with the amount of pumps requested, he said yes. When i states the last time I ordered this drink I asked for 4 pumps & now the flavoring tasted stronger than with 4 pumps. He asked "how do you know you got 4 last time"....ummmm because that's what I ideally order?? What kind of response is that? And then just stared at me...ok thanks for nothing.... Oh and not to mention, I ordered a hot drink & it wasn't even hot. read more

This particular Starbucks location is by far the absolute worst. The employees are unprofessional. They always get the orders wrong. They are incredibly slow. They don't update their site, so when you order ahead it goes through, but when you arrive the item is unavailable. This is the only location where they don't offer you an alternative item after not having what you ordered. The exterior of this location is also extremely filthy, particularly the drive thru. The 4+ star reviews are definitely a lie. They must be written by the employees themselves or their friends/family. read more

Lovely service when I arrived at 5:45am on the morning of my best friends wedding which was Saturday, June 8th. The two young ladies were so kind and alert! I love service with a smile. My white chocolate mocha was the perfect drink to keep the maid of honor going all day long!! Thanks Starbucks! read more

by far the nastiest store i've ever came across orderd from uber eats the day before with no problem i order today starbucks disabled the app on purpose and makes denies 3 drivers of my food and tells them the app is disbaled yall had disbaled after i ordered rude ass female staff. now yall don't do it nomore yall are a sorry excuse i use to be a partner my damn self so i know they couldve made it even with the uber being disbaled bc my money was taken. read more

Disappointing. You either get the wrong drink, a drink that's half to 3/4ths full, or a drink with no espresso in it! Quite possibly one of the worst Starbucks. The staff's level of attentiveness during the making of drinks needs some serious improvement. read more

I've been coming to this location for 4 years, the las past 6 months has been the worst. the crew is rude,they are not welcoming or friendly. they will have you waiting for ever for your items even if it's not busy. The male manager is so cool, but i haven't seen him in awhile. The female manager that's there now is GHETTO as well. i was waiting for my drink and one staff member ask another one what was i waiting for she said a pink drink but she can wait and continued to make other customers drink that came after me. I know go to the one in Hewlett, can't deal with this location when i'm spending my money. read more