The line staff makes great subs, but the supervisor is extremely rude and impatient with customers…read more There are not many healthy lunch options in Lagrange so they are my first choice, but I limit my visits because of her poor attitude.

Food- Food is really good I love the staff who really put effort and time into make the food…read more The restaurant is very clean, great place for families! 5/5

The food is great and the service and staff was informative and friendly. I am new to the area,…read moreI'll be eating at this restaurant many times in the future.

i know we've come to this place in the past and i know we've had (or i've had mixed results) so…read moretoday's little excursion shouldn't have surprised me. but, it's been a while since we were there and i forgot. first, our server (Vicki) was great. friendly and very outgoing. so it pains me to crap on the experience, but the food (at least mine) sucked. that might be partially on me for ordering breakfast in the mid afternoon, but if you're gonna make it available make it edible. i ordered 2 eggs over medium, corned beef hash, homefries and wheat toast w/ strawberry jam. also, a coffee w/ cream and Splenda. if you've never been here you should know they don't serve traditional "diet" sodas. instead, they server that nasty Zevia garbage. knowing this i ordered coffee. however, i should have known that i'd not get standard sweeteners. they had some other nonsense made with Stevia which is fine, but i could not get a good mix of it in my coffee to make it taste right. it was fine, but not great. our meals came, after what seemed like a small eternity and my food was lukewarm. i suppose the hash was warm but it was on a 2nd plate and the stuff on the main plate wasn't cold, yet, but fairly close. i should have said something but i was hungry - at least for the moment. the corned beef hash was basically homefries w/ shredded beef and grilled onions. honestly, i was expecting the stuff from a can and was kinda disappointed but tried it and the meat was good - where it wasn't full of fat. i picked most of the onions out and tried to make the best of it. my eggs and homefries (on the other plate) though, were not hot and trying to eat not hot eggs is gross. they also weren't cooked to my liking (which was why i ordered them over-medium - so i wouldn't have to eat undercooked egg whites. c'est la vie. the toast and jam were great. Danielle liked her pickle-chicken sandwich and seemed disappointed that i don't want to go back, so i'll probably have to relent at some point and just get French Toast and go into diabetic shock. oooohh, i forgot. i also ordered a cup of the corn chowder (soup of the day). it wasn't great and corn was the least plentiful ingredient in it. i'd call it more of a potato and bacon chowder w/ corn casually tossed in.

Great local spot not too far off I-80. We were on our way to Chicago and wanted pizza. This place…read morewas quick and efficient. Pizza was good but a style we were not familiar with. I was in the mood for more of a NY style but this tasted good all the same.

Ordered takeout Pizza while traveling through. It was about 2 miles from our hotel. Anyway, as soon…read moreas I placed my order I was surprised it said it would be ready in just 15 minutes? Ordered a large supreme pizza and cheesy bread. Showed up and the place was very busy but food was ready, place looked really cool, old school building, very clean. I asked if I could have some paper plates because we were staying at a hotel, the staff totally hooked us up with plates, forks, napkins, red peppers flakes and Parmesan. Extremely friendly, pleasant and professional. Got back to the hotel with the Pizza and it was a hit with the family, crust was great, lots of cheese and toppings, the sauce was awesome. My in-laws seen someone carrying a box from a Marcos chain and everyone remarked they were so happy with Jim's pizza box because it was a huge upgrade compared to any chain restaurant. And it was pretty cheap considering how much food we got, we were happily eating cold pizza on the road all the way to Maine. If you're traveling through town, check this place out! It's awesome, you won't be disappointed!

We came in for lunch on a weekday, soon after they began serving lunch for the day and they were…read moresteady with business. The guy at the register was very helpful with the menu and suggestions. They were quick to make our food and we enjoyed it there. They make smashburger style meat for their burgers and it was nicely seasoned. The texture was on the dry side though. The buns and toppings were great. There fries were also very nice, crunchy, and spiced well. This is mostly a carry-out joint, but they have a couple of tables inside to eat at. Overall, nice place for lunch.

I'm still giving this a 5 even though it's more like a 4 star…read more First of all, I understand the lack of consistency, considering that two people can't work at the same place at the same time. But whoever is grilling the burgers at the other location is who is keeping me coming back. Other than that, other location is farther from me, it's worth a drive. What I really like about this place is the fresh meat and the disclaimer about the meats and how it's prepare. Well, I didn't like this time around is at the meat lacked seasoning, and the meat did not have that crispy edge or the juiciness in comparison to the other location. Unfortunately, I will not be back to this location unless I'm really thirsty for a good burger. If this is your first time at this location, then yes it's delicious. It's one of the best burgers in Cleveland. If you visit the other location first you're definitely gonna be disappointed when you go to this one.

The food is very good. Took a long time to get our order. The service was not good either. The…read moreambiance was good.

Grafton ice cream machine never works because it needs to be cleaned. So clean it! You'd think a…read moreMulti-billion dollar corporation could keep their ice cream machines in proper working condition.

Went inside to order food and eat. Line moved very slow. Good was also slow to make. Asked for a…read moreBig Mac no cheese and a plain double cheese burger. They messed up the cheese burger by adding all the ingredients. Had to wait for them to remake it. They appeared very lost on the floor. They forgot who the remake sandwich goes to so they left it there until we asked for it. By the time I ate my sandwich it was barely warm since we eat together. No employees were smiling or happy with their customer interaction. As a side note, weird that the handicap stall in the ladies restroom has you reaching way over your head for toilet paper. Some may not be able to reach. There's a McDonald's everywhere. Skip this one and go to the next.

They refused to make us our breakfast order even though we paid for it before they stopped serving…read morebreakfast. once i paid you money, at that point my food is owed to me and i expect it to be made at that time....not when i arrive. if you have to be standing in the store before 10:30 then you should not allow people to order breakfast on the mobile app right up until 10:30. it is completely idiotic to be allowed to order breakfast at 10:15 on the app and then be turned away because you arrived at 10:31

Amazing pizza here. And cool family ambiance…read more So we drove a bit to get there. Saw a post on social media about their pizza and had to try it. Wasn't sure when we arrived if it was worth the drive. The place was packed. Had a 15 minute wait. Well, we got a small BBQ pizza and a small regular pep. Tried the pep and it was very impressive. Soft pillowy inner crust and a crisp outside with a great balanced taste. Loved it! The sauce and good quality cheese was impressive. A masterpiece for a simple one topping pizza. Bravo!! You usually know you are dealing with a pizza master when the pizza comes out on the plastic dimpled serving pans. It keeps the crust crisp and is a must for all pizza places. Many don't get them and the crisp crust they worked for gets soggy in grease. The BBQ was even more next level. I said "wow!" when I tasted it. Again, a balance of flavors that were plentiful and so delicious. Probably one of the top two BBQ pizzas I've ever had. I'm still thinking about it and may make another drive to get this pizza soon. The service was good. Waitress woman was very nice and informative and seemed to be a fan of the food. Which is nice. My only tips for the business owner...get a shelf installed up over your host station to hold pizza boxes and don't put them on the bench customers are supposed to use to wait for seats. People were kind of being made to feel like they were in the way just for waiting inside on a cold night. Also ask your wait staff to give several moments for their cigarette smoke to clear them before running back in the door to get back to work. Half the small restaurant filled with a smoke smell when one lady came back in. She was a nice lady and hard working....just wait a bit before you're done hotboxing a heater before heading back in. And maybe a mint to cover some... Otherwise everything was great! We'll be back sometime soon for sure!

The vibe is 90s pizzeria. It s very old school in how it looks, but the pizza is fantastic! Waiter…read moreand waitresses are very nice, and your drink is always filled at no extra charge. A great place for students to grab a meal with friends because it is not too expensive. Totally check it out.

Good and clean. Decent timely service and really great subs! The workers are polite, they were…read moretraining a new person and even were considerate of her as well as their service to me! Very professional

Looks like a newer subway, nice inside. Service was incredibly slow.. we have a family of 7 which…read morewe understand is a lot when we go out for food. But they stuck a new girl on making all the sandwiches when there was at least four employees working.. and then they got backed up with a huge line. Then they ran out chicken for my husband and he had to wait. Sandwiches were good but the bread was so small.. was such a rip off for the price when the sandwiches are so small.

I picked Lu's because I wanted to see the steam engine artwork on the back of the Grafton…read moreLaundromat. How's that for bringing some business to little ole Grafton! Anyhow, Lu's is a great pizza place. My buddy ordered the large deluxe and loved it. Plenty of toppings and cooked perfectly. $23 for an extra large 16" I ordered the BBQ Chicken Bacon Pineapple. $26 for an extra large. Cooked perfectly also, personally I'd of like a little more pineapple on it but I also realize this is something new pizza shops are doing but I love the change. All in all, a great little shop, our beliefs are the privately own shops always do pizza better! If there's another visit, I'll try the pierogi pizza, due to my heritage: )

The Double Decker & Pepperoni Explosion pizzas were very tasty!!! Not skimpy on toppings!!! Italian…read moreSub also loaded with toppings!!! This place was small & cozy!! Food surprisingly excellent!!!! Waitress was very friendly,patient & on top of everything!!! Appreciate a GREAT DAY out!!! Very clean place, with very clean restrooms!!! Parking available in front of business!! Could be tight on weekends!!! HIGHLY RECOMMEND to give this business a shot!!!

Still wondering how my order took 15 minutes. Despicable service for sub-par food...read more

My husband and I are usually night owls, he works the night shift. We ordered around 1 am a couple…read morenights ago at the Wellington, Ohio McDonalds since they are open 24 hrs. After starting to eat our fries, they tasted old and we thought they would be fresh because he had waited for the fries in the waiting parking lot. Then I had my triple cheeseburger which tasted like it had been sitting out for hrs, it was slopped together with no onion, 1 pickle, ketchup and old tasting cheese (I ordered the toppings that a regular cheeseburger would have on it, but didn't have) after I started eating my 2nd cheeseburger, I could not finish, this food just tasted sooo old and off. When my husband ate his chicken nuggets, he said that 3 out of the pack he ordered were spoiled, so he couldn't eat those pieces. Just a couple minutes after I stopped eating my food, I felt so nauseous, had bad heartburn indigestion and my body was boiling like an oven with shaking, I knew immediately that my body was fighting something bad. My husband had mentioned that he had a tummy ache and when he was picking up our order, the lady that brought the food out gave him a strange look. I will NEVER TRUST any food or service from this McDonalds again, I would rather save the money and make our own burgers and other food.