they consistently get orders wrong and want to argue with the customers and the one manager should be fired because she is downright rude and combative. She will slam the window in your face if she does not like what she is hearing. DO NOT GO TO THIS LOCATION EVER! read more

I needed a decently quick meal in the area as I was attempting to get from place to place. It was after lunchtime and I honestly just went to the first place I saw. That's how I ended up at this location. Most times I would just go through the drive thru, but I had places to go after this and I wouldn't have time to eat in the car. I went inside and ordered via a kiosk. Instead of finding a seat I just waited for my food to be ready. Even though it was lunchtime the place was not crowded so I had no need to rush to find a seat. When my food was ready I found my way to a table. The service here was kind of quick. It didn't take long for my food to be ready. I don't think I need to speak on the food at all as we all know the quality of it and we all know exactly what we are getting from ordering at a McDonald's. The inside is that typical updated McDonald's design we all have come accustom to. Almost sterile, not at all inviting, but definitely does not put you on edge. The location of this is kind of convenient. It's on the way to nearby hotspots to see. Easy in and out. read more

One thing about McD's is that the food and price are predictable. Thus location was cleaner than most, and the staff today was a bit more motivated than at other locations, such as in the environs of a larger city. I have the McDonald's app and find it useful during traveling read more

McDonald's - Whilst biking, I checked out the mobile pick up - Burgers Near Me - Gettysburg, Pennsylvania

I came here ordered a triple cheeseburger they gave me a bun with the toppings and no burgers when I went back to ask for my order they claimed I was lying and didn't help me at all. Also every kiosk inside was broken and they wouldn't take my order at the counter so I had to download the app to get my order. Also one of the employees went to the bathroom and went number 2 and didn't wash his hands. Please my Brutha shut this place down. read more

Excellent, clean and quick friendly service. Easy parking and good location in Gettysburg. Quick food service and great value and flavor. read more

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NEED BETTER Service I didn't even get my food trash location good town though needs to open on actual time

This is the absolute worst McDonald's I've been to. I had to wait at the second window for 10 minute, my order was missing, and I got a 6 piece nugget and there was only 4 when I went to open it. read more

Some worker was groaning and moaning while in the toilet then came out don't wash his hands then asked if I wanted to help him then smirked, ever since Mike left this place went to hell. Then there was hair in my food and my fires were equal to raw potatoes read more

I would like to report the manager for verbally abusing the drive thru employee with Down syndrome. When I received my food he accidentally forgot my drink and I asked the manager and she said I quote "I told him to give you the drink 3 times already" and then he handed me the drink and said "I'm sorry for a delay sir" and he looked sad and disappointed like this happened before. I hope she gets fired or at least minimum a pay cut. For context the Women saying the harsh wording was the one putting the fries in the bag. And the Employee loading the drinks had the Down syndrome. read more

I was visiting Gettysburg and I pulled into this McDonald's parking lot. And then I remembered I was here last year and I went through the drive-through. It was the single worst McDonald's experience I've ever had. The lady who was supposed to hand me my food yelled at me because she said I ordered the food wrong. I don't know how you can order the food wrong at McDonald's. I eat at McDonald's once or twice a week and I love McDonald's. But I am pulling out of this parking lot and never setting foot on it again. read more

They gave me my Big Mac without cheese so he went up to negotiate for a slice of cheese for 5 minutes to which we came back and dropped. read more

McDonald's - Table - Burgers Near Me - Gettysburg, Pennsylvania

Ok, it's McDonald's, we're not talking haute cuisine. you know what you're going to get from one store to another. In fact that is the selling point. consistency. you're far from home and you see that familiar sign and it's something familiar. So why does this one get only 2 stars? because of what is singular to a location-service. I know during the mess that is 2020 different places act differently and that is how they are judged. I know you can't have sit down service but most McDonald's I've encountered do let people in to pick up. The heading for this location says 'pick up' but when I was there the doors were firmly locked so either the heading above is wrong or they are inconsistent about opening the doors. Neither is good. The drive through was available but at 10AM on a weekday morning the line was wrapped around the building and did not seem to be moving, none of which was encouraging and should make you question the claim of 'fast food.' I'm sure for years this place has survived on it's closeness to the battlefield but as the world changes and the old visitor center is long gone, it no longer has that protection and it should give serious thought to improving it's game while it still has time. read more

Made me wait for fries and then give me a container not even enough for a small and I order large! As expensive as they are this is ridiculous. read more

McDonald's - Here's what the gave me. - Burgers Near Me - Gettysburg, Pennsylvania

I found the customer service at the drive through tonight to be poor. You should be more than happy to take my order- not annoyed- like I'm somehow bothering you. And when I then come to the window to pay you- maybe a "Thank You" instead of an attitude. read more

A new McD's still trying to figure out how to make it a "Fast Food" place. It is SLOOOOOWW!!!! Order was wrong, employees can't read. And imagine they had no ketchup packets! UGH! Guess they don't know how to order! Help! Get the owners some help Mc D's. read more

Wow at 11am a hot quarter pounder with cheese, warm medium fries and a small cold shake $11.xx. When did they get so expensive. They charged me per item rather than for a meal because I asked to substitute a shake. CAREFUL HERE. read more

We came here with a group on a tour bus. There are two kiosks for taking orders (4 total screens). Rather than be helpful in taking some orders manually (this would require actually working) the rude and lazy woman working chose to stand over us barking out incorrect instructions on how to place the orders on the kiosk. Would have been more efficient to actually assist in taking orders. She was beyond rude. Would not recommend, probably better to support a local business rather than a chain anyway. read more

Slow service, with an abundance of employees. The tables are closed off with tape and the dinning area is for takeout only. All while some employees had their mask half on or completely off read more

What a friggin' HORRIBLE excuse for a McDonald's!!! We wait 20 minutes for our order in, then, it's BOTH cold and has been slopped together. And, don't even think about asking them to make it "right," because the manager -- the MANAGER -- blames it on her -- on HER -- kitchen. But, if that wasn't enough, she shouts back to HER kitchen, "He wants y'all to remake it ..." How about, instead, she says, "We need to remake this: It needs to be hot and fresh, and it needs to NOT be slipped together." Hmmmmm. Now, there's a fresh perspective. ;) SMH. And, BTW, the soda fountain and condiment area was reflective of this attitude: Dirty. Trashy. NO napkins. What a sh*t show!!! Keep driving. ;) read more

This McDonalds is the closest location to the battlefield. When the old Visitors Center and Cyclorama were still in use they were within walking distance, now the overflow parking lot is. Larger location then the York Rd McDonalds. Food was edible and service was reasonably fast considering the crowd. Biggest problem is the modern McDonalds layout and its waste of space due to "modern" seating. If they replaced the footrest seats and the high tops with a few two person tables, more room would exist for customers to sit and eat. Decent location with acceptable food so aside from the seating no major complaints. read more

This McDonalds has a modern 21st century design with many tvs and lots of spacious seating near Gettysburg. I went there for breakfast and they even honored my coupon that was invalid. Customer service was great! read more

McDonald's - Very nice interior! - Burgers Near Me - Gettysburg, Pennsylvania

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It's McDonald's so there's not a ton to say here. You know what you're getting. That being said it's exceptionally clean oh, good atmosphere and the food was brought promptly read more

This has got to be the worst run McDonald's .. once again my husband drove to the restaurant, ordered and paid for two big breakfasts with hot cakes and beverages. Got home and found that he only had ONE Breakfast. I called the restaurant and spoke with the manager, Michael. Couldn't say sorry enough and come back and I'll make one up for you. I told him we were not driving all the way back, just wanted to say that we're tired of NEVER getting our order correct. I've told my husband to check before he leaves, but God love him, he's too trusting. So once again we have only part of what we ordered -- and paid for. Think it's time to stop doing business here. Oh and the breakfast we did get? Not very good. Definitely not worth the aggravation. I am only putting one star because yelp requires at least one. It should be zero or less. read more

Nice McDonalds. I like the interior especially the unique tables and chairs. Everything was clean and nice. Counter service was friendly. I wish all McDonalds were like this one. read more

Floor is dangerously slick with a film of something akin to fat or oil in the entire store. I could hear the employees saying they will beat each other up in the back. Food was hot. read more

Pulled into the drive-through at 1:30 pm on Friday, November 20, 2020, and for a solid five minutes, the line never budged. Pulled out of line and ate at Friendly's instead. A day later, tried the drive-through at 7 pm Saturday evening. Again, the line plodded along although there was only three or four ahead of me and none behind me. When I pulled up to the speaker I was ignored for a solid two minutes. All I ordered was a millkshake. Paid the less than friendly young African American female. Proceeded to the next window where an African American male, who I guess was a manager by the way he dressed, shoved my drink and straw at me without saying one word. Their competitors at KFC, Friendly's, Taco Bell, and Arby's are more gracious and will receive my business the next time I'm in town. read more

Would give it 0 stars if I could. I waited in a huge line to order my sick boyfriend food to cheer him up. I was exhausted and slightly sick as well so I asked for a MEDIUM iced caramel latte for a slight pick me up. Well the people at the speaker were very rude. I asked for a McGriddle and they said they were no longer serving breakfast. But the car behind me ordered breakfast burritos and they ended up getting them with no issue. I got to the window and said loud and clear "is that a medium" they didn't understand me and just mumbled I don't know. The cup was the smallest cup I'd ever seen from McDonald's. I asked again and the girl behind the one at the window yelled "what is she even talking about?" Are you kidding me. I paid for a medium. I asked a third time a little bit upset, and she said yes in an annoyed way. I go to McDonald's semi frequently and I know this was not a medium. But I could no longer deal with the poor attitudes of these workers. I just wanted a coffee. Not to mention my coffee wasn't mixed at all and everything was sitting at the bottom. I was a barista at Dunkin' before and I know how to mix an iced latte. This was gross. Don't recommend. read more

Well, it's McDonald's, I'm not too sure what else to say. I still flash back to Louie Anderson in "Coming To America" "Not fast food, good food quickly" I still get excited for their nuggets! read more

Worst service ever! I went through the drive-thru to order dinner and requested two side salads. When I got home, they were not in the bag. I went back and walked in and told them that I didn't get the salads. It took them 15 minutes to make a side salad which consisted of lettuce and two tomatoes. What really got me mad enough to write this review is that NO ONE ever once apologized for messing up my order in the FIRST PLACE! read more

Fail. Cleaning your ice cream machine at 8:00. That's dumb. All we wanted was four ice cream cones. Nothin. Guess my kids will get over it. Someday... read more

We've been there several times and something has been wrong every time. Today we went for Fish Filet sandwiches. They cost more than advertised on TV and the cheese was literally hanging off one side on both sandwiches. We ordered "Medium" fries for $2.89. The contain was almost half full and no more. Definitely not worth the price. Very disappointed. read more

They forgot three chicken sandwiches in our order!! I don't appreciate that. There were five of us and they forgot three of our orders.

These guys know what they are doing!!!!!!!!!!!!!!! Even when they get buses full, they still manage to get the job done with minimum wait time! We have (usually have) two McDonald's and they tore this one down, but hopefully rumor is right and it will be up and running by end of October. I will drive all the way across town to go to this one verse the one on York street which is much closer to me! This McDee's rocks and has nice people, young, old and in between...everybody says thank you and smiles. I even sat with the manager once and told him how much better his place was then the other place and he was so thrilled, he gave me a coupon booklet for my time talking to him and my input! Keep up the good work people...you rock and I KNOW FOR A FACT it is NOT easy to work at a McDonald's! Chin up and smiles everybody....smiles! read more

If you want the worlds best burgers fries and nuggies and sauce cheap prices also they have bundle boxes that Contains two big Max's Two burgers and ten nuggies and two fry packs read more

Stopped by to get a Shamrock shake after touring the Gettysburg sites. I ordered a small and the careless and un-attentive cashier charged me for a large. I pointed out that I asked for a small, and the cashier kept saying how the shake was already made and I have to deal with it. FOH! I left the shake on the counter, didn't pay and left. The teens that are working here need to get a attitude makeover and a customer service class. Un-professional! And there were skateboards and bikes all over near the entrances, which is a huge safety hazard, but did the employees care? Of course they didn't! Since it was their friends and they could care less. read more

Bunch of kids in here that don't do a thing but stand around I've been here for 15 minutes and still waiting on my order. Also how do you have like 30 people employed and have no hash browns ? Not even offer to make some ? Problems at every level of this business read more

Typical McDs food and service in a completely new building opened in late 2012. This one has drive-thru but does not have a playground like the old one. Latest kitchen tech includes deep fryers that change oil as needed. Over counter video menu boards periodically change listings. TIP: Both Gettysburg McDs have $1 for any size soda or regular style coffee throughout year rather than national limited time promos for such. read more

Every time I use their drive thru I've waited more than 15 minutes. Very frustrating. Definitely not fast food. If you're in a hurry don't bother. read more

Ordered a double cheeseburger meal and after finally getting here after getting lost, she almost forgets to give me my drink and I open my bag and there's only one cheeseburger. Not the biggest deal but I want to get what I paid for read more

I have lived in Gettysburg for over 50 years and have had so many bad experiences at this location that it's time for a review. I was house sitting for a friend and drove right past so decided to stop for a grilled chicken ranch salad and a frappe. There was no one in line at the drive thru. I ordered, paid and pulled up to the window for pickup. After several minutes, I was given the frappe. A few minutes later I was told that if I wanted the grilled chicken, it would be a ten minute wait. There still was no one there but I was asked to pull up my car to wait. 10 or more minutes past with maybe 2 or 3 cars going thru. I was considering pulling around and asking if they had forgotten me. Couldn't go in because I had my Cocker Spaniel with me in the car. Finally, a woman came out with my order. I told her that it better be the best salad I had ever eaten and left; my frappe was gone. I got home only to find that I had been given a Southwest Salad. I did get the grilled chicken and ranch dressing. Unfortunately at 79 I don't eat corn or spicy food. I immediately called and got an answering machine. I made several attempt to call and always the answering machine. I decided to post a review on their Face Book site. Corporate contacted me and ask about the problem. I told them and they said that they would contact the local franchise and I would hear from them. I lost count of the times that Corporate contacted me asking if I had been contacted locally; it was at least 6. Always with a apology and assurance that I would be contacted. By this time it had been 2 weeks and I was so done with it. I had decided that I will not go back and while I am sure they will survive without my business, I am one of the locals who sustains their business over the winter months when there are no tourist. Yesterday, a letter from the local owner Emmett Patterson saying he was sorry for my experience; how much they value their customers and that he would follow up with his employees. Now, we know that the only reason the man wrote this letter is because corporate hounded him. I don't think that there is anything that he could have said that would have changed my mind about returning but having spent time working in the restaurant business, to try and get me to come back, he could have offered a free salad(the right one). He offered nothing but an insincere apology. The good news for me is that being in a tourist town, we have many other places to eat including another McDonald's owned by someone else. I do believe that Corporate cares but I also believe they have little control over the local franchise owners. read more