Got nothing but the best professional service from Michelle unbelievable she's on top of everything and make sure your orders are right helps you with anything to do with the application highly recommend this place and Michelle read more

So while I was in the area, my son wanted to go to McDonald's. In an area with plenty of better eateries, including a Burger King and a Wendy's within blocks, my son wanted to come here. I braced my stomach and mentally apologized to my digestive system. Once inside, they seem to be guiding people to the self order kiosks. If I wanted a register, I'd have to maneuver around the ropes - but luckily I didn't need to. We ordered, took a number, and sat down. All the tables looked like they weren't cleaned in the last few hours, so we picked the cleanest looking out of the available options. The 'food' was out fairly quickly. The one who dropped the tray off was friendly. The 'food' was what it was. Those of you who know the menu for McDonalds already know what to expect - and no, they still didn't look like the pictures or the commercials. The only thing redeeming here was fries as always. You have to pour your own drinks, as they only give you the empty cups. I still can't grasp why places allow customers to do it - 99% of the times, the drink areas are a sticky, disgusting mess. Most customers simply can't be trusted to maintain the areas or clean up after themselves. This was no exception - stickiness, discarded litter, you name it. At the very least, someone should be cleaning up the area every 30 minutes. I get it, someone out of touch in the corporation thought it was a brilliant idea to let the customers get their own drinks - but it's a fail most of the time. It's a fail because customers are typically uncaring messes and employees barely maintain the area. Anyway, we finished the 'food' and left. The parking lot is decent and sizable. Overall it's McDonalds and all that comes with it. In an area with plenty of other eating options (including McDonalds' competitors), you could do better than here. read more

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Stopped in for a quick bite and wasn't disappointed! The McChickens were hot and yummy. The McFlurry was so good too. Drive thru line had a bit of a long wait, but otherwise would definitely be back! read more

It's been a long time since I visited a McD. Ordered a Big, got the buy one, get another for 20¢. One Big Mac cost $5.49. Sheesh, that's more than what I remembered for a meal. A Big Mac meal now cost almost $11 and can't believe how small the sandwich is. Anyway, tasted good and fresh. That's what is important. Service was cordial and very polite. I went through drive-thru. Service was quick. read more

I've been coming to this McDonalds since I was in grade school (I remember when they BUILT this location- it's been a LONG time) and they used to be great. Enter Covid. Things go drastically down hill. Orders are cold, wrong, missing. Things haven't gotten better. EVERT. SINGLE. TIME. Something is wrong. Today I ordered 2 combo meals. A 2c and a 5. I got ONE order of fries. So, my wife and I split and order of fries. "Oh! You can just call us and we'll give you what was missing!" That's great. Except now everything that I picked up 25 minutes before is cold. This isn't restricted to McD's. It's pretty much EVERY fast food joint everywhere. Still. It's drives me nuts. read more

It would be great for whoever is taking the orders to slow down and actually let the customer speak before asking if that's all.

this restaurant always on some bullshit I ordered my shit on DoorDash at 9 p.m. and then they send away THREE DASHERS. Next thing you know is almost midnight and they canceled my order read more

went to order at least an hour before closing and they refused to answer through the drive through. i get it, youre closing, but an hour out of you closing you'd think you'd still take at least some orders read more

I never thought I'd say I love a McDonald's, but I love this one! I drive an extra 10 minutes to go to this one instead of my "local" McDonald's. The restaurant is always super clean and the employees are all very nice and helpful. But for me the best part is the new play place area for kids. It's spacious, clean and has a separate bathroom attached to it. read more

McDonald's - New and clean play space! Private bath in the play area. Perfect for parents with multiple kids. - Fast Food Near Me - Franklin, New Jersey

I went here on my way home. I ordered 2 Big Macs. Got home to reheat them and there was 1 patty on each Big Mac. I called 2xs no answer. Called a 3rd time asked to speak with a manager & was hung up on. Called again no answer. I think I'll have to call owner in regards to this. What happened to 2 all beef Pattie's. Not here. I won't ever go here again. read more

I came here the other day and I heard one of your employees talking on the phone about he lives with someone who has COVID and i won't be coming back due to that. I think you should have everybody get tested and shut the place down for a while because if they have COVID it's not safe for anyone. read more

Came here for breakfast on a Sunday morning while on vacation. Place is clean. Staff reasonably friendly. Food came quickly and was well prepared. I love McD's coffee. Wasn't offered a receipt. read more

McDonald's - the interior of a restaurant - Fast Food Near Me - Franklin, New Jersey

this place takes forever i waited 27 minutes for my meal would not recommend either my order was messed up and i was given half of the sauce i asked for read more

Place is clean. Workers were polite and fast. Food was good and I like how they bring the food to you when you use the kiosks.

Poorly run a guy that works here to clean is sweet as pie but talks way to much . Orders are some what done right . Food is ehh soso but it's fast food what more then that can u expect read more

McDonald's - french fries and a bag of fries - Fast Food Near Me - Franklin, New Jersey

20 minutes before close, was told they're closing in 10. Didn't have "regular meat". Very confused. What does that mean? Would not come back here. Jefferson McDonald's is better read more

The play area is decent on the off hours and I bring my kindergartener daughter in to play, while we eat a fast bite. I normally will visit the drive thru when I do eat here. The lady MJ who is typically working the first window, is nice professional and friendly. The teens and young adults you get at the second window is as crapshoot. Some are awesome some not so much. I ordered a lemon aid, and when I went to pick it up, it was a frozen strawberry lemon drink. I asked what is that? I got well we don't have lemon aid and this is what ya get. I demanded my money back, the kid working was not happy and tried to guilt me into taking the drink I didn't order. read more

I wouldn't have given this place a star at all if I didn't have to, to write my review. First of all, they clean their grills with blue gatorade. They don't believe in cleaning detergents or soap and water. Not to mention they make their employees go into work sick, with stomach viruses, sneezing and coughing all over your food. Their employees - disgusting!Thumbs down!!! Booooo read more

This McDonalds is fantastic! Its staff keeps it immaculately clean in dining area and play place. I feel very comfortable brining my toddler here to eat and play. read more

I have mixed feelings about this Mc Donald's. One day it can be prefect everything's good, they got the order right. Then you can go in the next day and the fries will be cold. I eat out all the time so it's just annoying to have to go through all that nonsense just for cheap food. But I guess that's what you get. read more

My son was at a party tonight with a bunch of his friends and asked if I'd bring him to get McDonald's... I said sure and asked if anyone else wanted anything... needless to say, I walked in with 8 separate and large orders and Eric, my cashier was AMAZING!!! He helped me keep track of each order, and even gave me small bags so I could separate each guys change. Paige, the manager was also super helpful and very professional and patient. Nothing was left out, not 1 nugget or 1 sauce!!! McDonald's was my first job in 1995 when I was 16 and I HIGHLY doubt that I had even the slightest percentage of the work ethic that everyone I encountered tonight has. It also should be mentioned that this particular location is not only super updated but INCREDIBLY CLEAN!!! I have nothing but the utmost respect for not only the team there but also for the owner Brian who when I called at 10pm to compliment his staff answered his personal phone and was genuinely lovely to speak to. If everyone cared as much about not only their customers but just human interaction as Eric, Paige, Nick, Kyle and Brian clearly do.. this world would be a MUCH happier place. read more

Not bad for a quick cheeseburger or nuggets. It was recently renovated a few years ago. Most of the time open very late at night.

This and any other McDonald's are all the same. It's rat poison disguised as a hamburger covered in cheese....and tasty little onions

I don't mind McDonald's I'm not expecting luxury food when I go to fast food and I'm not gonna complain about the food. I stopped eating fast food now for healthier reasons but when I did Franklin McDonald's is a place I will never go back into. I was polite to the employees and respectful the manager has some attitude there and shouldn't have a job as a manager. If she wants to scare away customers she's doing a great job. If she's not happy she should find a new job. Better off going to newton McDonald's or just eating healthy lol read more

I got at this place at 10 to 11:00 , I am Handicapped and first I check if the doors where open they were and nobody said anything and it was the manager standing there. So got my wife out of the truck it was now 10:55 now they are telling me I can only get to go orders I explained what there sign read and we were in the time limit and reluctantly the manager said ok we can stay . The Disrespectful cook starts laughing and head in hands gestured he was not happy and the laughter from him, so I said load for him to hear - enough to my wife let's go I will not be laughed at so if he wasn't laughing it was at that point he should have be man enough to explain I'm sorry I wasn't laughing at you . The fact he didn't say he was and was glad we were leaving. I ate there at least once a month sometimes with 6 or eight Grandchildren!!! I Will Never EAT Here Again and you and the manager that was sticking up for the person laughing should BE ASHAMED OF Themselves ! Horrible treatment prayers for them . I Rate this place no stars read more

The food is fine but the play place is absolutely appalling. Dear parents, don't worry about your little ones taking their shoes off YOU NEED A HAZMAT! No joke my little niece who is two years old wanted to play on the slide. We went in there with her and I've never smelled something so repulsive like a diaper pale. I was immensely concerned of not only her's but all of the children's health. I hope you really take this into consideration and hire someone to clean the entire play place every day after closing. Though I am sixteen I know what is right. read more