My friend ordered by app and happy meal toy was wrong one inside. But they exchanged it right away at the front. I also saw the kids blamed to the family that it wasn't right one. :( not only this, lots of customers were complaining that their order wasn't inside so they came back to put inside. I guess this location shouldn't order mobile app to deliver to your house. They make mistake. Try to get in your hands at the store. read more

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There never seems to be anyone behind the counter to help. Given that this McDonald's is located near a transportation hub with MTA Subway and LIRR, one would think they would have someone at least nearby the counter often during peak hours for customer service and hand out orders. The counter and dining room are always void of anyone available to assist customers during peak hours. It is often that a queue forms to wait. read more

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The layout of the restaurant was changed with more kiosks and smaller counter area (noticed same change in other locations). This location is less maintained nowadays- the tables aren't clean and there's litter on the floor. We usually pick up mobile orders only. Used to be able to see order numbers and status on a monitor- should be brought back bec now, customers crowd around by the counter to hear an employee call out numbers. There's a smaller window with usually one or two employees only to help customers. read more

Walked in here today to get a quick breakfast for taking the train the place is dirty not cleaned up tables and absolutely no air whatsoever. What a shame considering this is in the heart of Forest Hills. read more

This McDonald's does not have a menu screen in the cashier register, which is odd. I guess given the fact that there are many self checkout kiosks so there is no need of a menu. I ordered the spicy chicken nuggets that was $9.99 for 20 of them and found out that they were very good. It was not that spicy though. They are pretty mild in my opinion and wish they were a lot spicier. Lots of spacious seating in this one and it's pretty clean and very modern looking. They renovated all the McDonald's to have that modern look. Happy meals now include toys that you can choose, whether it be a toy for toddlers or a Nintendo Mario toy. The bad thing is you cannot choose the specific toy. Happy meals are now healthier with Apple slices and milk boxes rather than fries and soda like how it was in the past. read more

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Came here for the squishmallows happy meal. The hamburger and chicken nugget options are decent if you want a quick meal. The apple slices are a nice treat. You get to upgrade your meal to get bottled water for a charge. The fries were a little stale if you didn't eat them fresh out of the fryer. I got the meal pretty quickly with no wait. read more

McDonald's - Fast Food Near Me - Forest Hills, New York

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I order my deal which is large fries+fish sandwich +large drink what I found is a hair in my fries there is no way it's spoiled all my mood I was very happy to eat that my I am never coming back this is rediculase read more

The place is always filthy and it takes forever to get your food. There's been multiple times where me or one of my friends order just 1 order of fries and it takes like 15-20 minutes to get out. read more

Been here many times over the years; no real complaints; it's McDonald's. Stopped in yesterday for a iced hazelnut latte. Could've used less syrup, but that's how it's served. No issues with service. Decor is a more modern take of the place. read more

There is an adorable sign "Welcome to Forest Hills" on the wall by the counter. The decor of McDonald's FH location is clean, bright but limited-spaced compared to other branches. However, the service was kind of reluctant and the staff served everything slowly. I ordered a cup of latte on their app and pressed "I am here" button when I arrived but it took me 20 minutes to get my order. The latte was still decent with the same standard as usual but we were upset with the long wait. read more

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Somebody show a load of my burger it was absolutely delicious. Definitely coming back here. read more

McDonald's - Fast Food Near Me - Forest Hills, New York

Excellent French fries in a convenient location, across the street from the Forest Hills Metro North train station and down the street from the 71st/Continental F, E, and R train station. Good service, sunny place~ GO! read more

This is my go to McDonalds, when iam on 71st. This restaurant is very spacious, very clean,and the food is really good .I love there chicken nuggets with ether barbecue sauce or sweet and sour sauce. They are seasoned just right. This particular location is rarely crowded, plus the staff is very friendly and courteous. And this being the only McDonalds on 71st.it is in an ideal location, not to busy in this particular spot.accept around school time,when the kids get out ,the establishment can get really crowded. So I would definitely have to say this is definitely one of my favorite McDonalds restaurants in queens. read more

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I felt like I was going to get robbed the whole time I was here. This McDonald's is so sketchy at night time. I literally ate my 4 pc asap and got the heck out of there. It felt like a local hang out spot for junkies. I'll never come back to this location. Theres a man in the front of the McDonald's asking for money. When you say sorry because you only have $3 for the dollar menu. He literally watched thru the window as I gave the cashier my change. Kinda creepy. I don't recommend this location one bit. read more

McDonald's - Fast Food Near Me - Forest Hills, New York

Went to buy an ice cream coin today; the Indian female employee in Macdonald made one for me but she didn't wear any gloves or mask. When I took the ice cream coin from her hand, I saw her peeled nail polish on each finger, which is extremely disgusting. Then I told the manager, she didn't even say sorry, just made another one for me with porker face. After that I saw the manager told the Indian female employee, but her face was shown WTH and unbelievable. Employees in all Macdonald restaurants are required to wear at least gloves who are interacting with customers, effective on March 21st, 2021. See attached pic. Hope this restaurant would be able to make sure their employees actually wear gloves when serving customers, especially COVID is not gone yet and monkeypox disease is spreading now. read more

McDonald's - Fast Food Near Me - Forest Hills, New York

Their food is yummy. The service is pretty fast for a McDonald's and they're very nice. This place is usually crowded but can fit strollers and wheelchairs. It had a lot of couches and is goo for a group of friends. Not that romantic though. read more

McDonald's - Cone. - Fast Food Near Me - Forest Hills, New York

Let's preface this review by reminding that minimum wage in NYC is at $15 and a McDonald's manager can be making up to $62,000 (plus I believe they get bonuses and such). With that said, there is no reason for why the employees appear bored, grumpy, or rude. Customer service at this facility is unfortunately terrible. Not sure if the employees are disgruntled bc of lack of management support, and/or management doesn't train employees well bc they appear to care less themselves. -also, the restaurant doesn't seem kempt or tables cleaned regularly, as For the bathroom, my advise is to think twice about using the bathroom. As for the food. It's McDonald's! But the French Fries could be a little less salty (a lot less). read more

I don't get fast food often but I was in the area and we haven't had McDonald's in a while so we wanted a quick "snack." I used my phone to check if there were any coupons available since I never pay full price for junk food. There was a b1g1 for quarter pounder/Big Mac so that was perfect for us. Love using the app since you can customize the burgers and pay everything, all you have to do is wait for your number to be called. My burgers took a little bit longer than others which was expected. Still it wasn't too long and I always ask for no extra salt, no pickles, extra onions. Not an issue. The quarter pounder tasted better than before...fresh not frozen does make a big difference. Again we eat fast food only once in a while. It satisfied our need...we didn't even get fries, just burgers. I prefer this location over other ones I've been to in Queens. Afterwards, we picked up some poke for dinner later on. Service was fine. They do work hard, especially when it gets really busy. When we went it wasn't packed. So rare.. My number and my name was called so it was so easy to do pick up. I mean just use their app if you don't want to deal with people. My 3 stars is for the atmosphere. We didn't stay too long, could barely finish my food before a homeless man started ranting... Not McDonald's fault but still.. read more

My oh my this Mcdonald's has been through the many stages of conformity. I'm not really a fan of the new layout. The menu kiosks are not totally equipped to handle simple tasks which makes it painstakingly difficult to place an order without being slightly annoyed. I ended going to to register to place my order. The should rethink the menu kiosks and where they're located. In my humble opinion the location of the kiosks make it difficult to maneuver around. read more

I ordered 4 mcribs with extra sauce for which I paid for, and upon arriving home to find that all of them are bone dry. It would cost me more to drive back to correct it so I don't bother. However, I will never patronize this store again as they never get anything right. read more

Food doesn't taste as good as other McDonald's. Their burgers are dry or has too much sauce at once, never the same frequency. The service is horrible, I believe the workers are lazy and does not want to provide the best service they can to costumers. They don't treat the costumers equally and fairly. I order 2 Big Mac meals and the guy in the picture below wouldn't give me the sauce I wanted. I asked for one of each sauce under the counter which contained around only 7 different sauces. He literally charged for me a sauce and ended up giving me seal broken ranch sauce and bunch of same sauces. Is he that lazy to do his job decently. I am not asking for too much, just freaking sauce. read more

McDonald's - One of the workers who was rude and disrespectful to me. No professionalism or respect for costumers. Lazy when it comes to giving sauce. - Fast Food Near Me - Forest Hills, New York

The burger I got was smused, the ambiance was bad because there was a tissue on the floor that didn't even get picked up and is still on the floor while I'm writing this review and besides that it's just dirty and slobish. Worst of all the service was also bad because when I first went there my order was "882" and the women just said "82" it took me a couple moments to understand what she was referring to, next when I went to go ask for a fork and a spoon the guy gave me a fork and a knife so I had to go back to get a spoon too and when I needed the lady to give me a cup she stared at me for 4 seconds and said "go to him" in an oddly serious tone, so I'm like "okay" and I go to him and it takes him like 5 seconds to grab a cup that's 2 inches away. read more

Expensive and tasteless food, that's all McDonalds in general. This location looks filthy the minute you walk in...

After many hours within a two week construction timeframe, the modern looking Mcdonalds reopened and remains quite a popular stop, it was packed inside. Much of the menu plays no role in my decision making -- that is, once it was announced that breakfast is to be served on a daily basis, everyday. My weakness and what menu item does take my attention is the classic Egg Muffin on a biscuit. Combining that with the McCafe coffee being a great upgrade from the previous version, four bucks is a fair price for what you get. read more

I don't normally go to fast food places or even care to review them but hey...we all grew up having it. I remember coming to this specific one while growing up and I remember it being old but had a certain charm to it and no, not the abundance of homeless hanging out in there. Given the new renovation along with the self order kiosks, this place has got a great update. The food to me is regular and the same anywhere you go. I've never had a cold dish or anything from here. Let's hope they keep the place clean and free of smelly homeless hanging inside !! read more

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Slow, weirdly expensive, and the staff acts like you're retarded for wanting your food. Places like this are a blight. Should be a bagel shop or something. Breakfast tacos. Not a McDonald's read more

Food is horrible. Was not cooked and found a human nail in my burger. My sister was eating her fries and found a grey hair in the bottom of the box. The service was ok but still rude. Would not c read more

McDonald's - My burger - Fast Food Near Me - Forest Hills, New York

Has this place just given up and not actually care about quality? I'm not asking for a 5 star restaurant quality but the food to at least be decent. But then again it is McDonald's so I guess I shouldn't even ask for quality right? LOL I ordered the big breakfast with hotcakes but I just lost my appetite and threw away the rest of my food for a couple reasons. One, there was hair cooked into my scrambled eggs(in picture). Two, it touched the other items. And three, there could have been a possibility that there was hair in the other food that may not able to see from the food being dark. Do you guys not wear hair nets at all? We're in a pandemic and this is how food is being treated? Unbelievable. I will never order from this McDonald's ever again! read more

McDonald's - Don't know if you could see it so I had to scrape a little to make it clear. Hair COOKED INTO/WITH my scrambled eggs. Lost my appetite. - Fast Food Near Me - Forest Hills, New York

I had to wait 1 hour to get my order because of the workers. The workers stared an stared at me like I'm a physco. Whenever they kept walking by the register they would always stare at me and after 1 hour they finally took my order. read more

Pretty dirty overall. I'm not big on fast food at all. However, every once in awhile you want garbage. I will only go there when I'm shopping on Austin street, otherwise would never go out of my way for McDonald's ever. So ill tell you about one every odd experience. I order two hamburgers just hamburgers. The girl asks do you want cheese, I again say no. She puts in the order and I notice the price was much higher than normal. I look at receipt and she charged me for ready for this, 2 cheese burgers with a note no cheese. First I laughed and than told the girl 2 cheese burgers without cheese is a hamburger which is what I order lol. She said ill get the same thing a hamburger, the look on my face was priceless, I mean how could you get mad I was just literally dumb founded. I said the problem was your charging me for cheese burgers. The girl calls over the manager, I think she thought she was right. I told the manager all I wanted was 2 hamburgers. She looked at the girl and said to her why did you not ring up just 2 hamburgers looking at her with utter amazement. The girl replied back, isn't 2 cheese burgers no cheese the same thing. It took all my might not to laugh at loud at the stupidity of it all or creative thinking here. It was corrected. Anyhow I would give it 1 star as a true rating but 2 because of creativity. read more

Don't know why McDonald's gets no love. Stopped by with my grandson who refused a home cooked breakfast but didn't want to eat at McDonalds because "it's unhealthy" I got a coffee , he got a chicken McGriddle and an orange juice.No added sauces. He devoured his sandwich which consisted of a chicken white meat patty between two pancakes. He said it was the best sandwich he's eaten in a year. The total was $7, for the two of us. This location was safe, clean, and the service fast. The interior is a little worn, but I don't expect ambience at all McDonald's. Fed my grandchild and we both left happy. Mission accomplished. read more

Very discriminating against deaf. A cashier open and took my order but the system didn't work and he walk off and expect me to go back in long line and the manager refused to communicate with me by write down or remove mask since I'm deaf. Never again. read more

In spite of downtown Forest Hills' overall suburban family-friendly charm, this McDonald's has an inner-city feel, complete with dirty floors, local hobos, and employees who will address you as "dog". Service here is fast, though often curt. While this McDonald's is ostensibly open 24-hours, the employees at the counter appear to be either very tired or very high during the wee hours of the morning, and make the bare minimum effort to be professional. While not the epitome of customer service, this location is still a viable last resort for late-late-night food when most of the other food vendors on Austin St. have retired for the night. Payment terminals are chip-enabled and compatible with NFC payment methods. The two single-occupancy restrooms are located close to the entrance but in full view of the dining area, so customers who prefer not to smell toilets while they eat may wish to take their orders to go. read more

Here's the deal, gang. This is the best McDonalds in America. Bold claim, I know. But somehow, for some as yet undetermined reason, it's true. After decades of eating McDonalds--an act that is now likely more American than apple pie--the child-like wonder had worn away, replaced by the tarnish of cold burgers and congealed fries. Even those minimal requirements (that the food be hot and not poison) were not being reliably met at any location I stopped in from Asheville, NC to San Francisco. The thrill was indeed gone. After moving to Queens, exhausted and just having returned a Uhaul, I persuaded my wife to stop here. Hastened by the past and hopeful for the future, we ventured inside. Guys, the food was hot. It was also seasoned. It was like stepping into my childhood McDonalds all over again. I could practically remember the feeling of the one A I got that one time in math, the one that earned me a sundae. No one was rude. The waitstaff are cheerful, and it's mostly clean. No idea what all the two star reviews are about. This is the most legit McDonalds in America. Forest Hills is lucky. read more

Stopped in this morning for breakfast. BOGO on the Egg McMuffin and a large coffee. Place was clean. Line moved fast enough (No one was using the self order kiosks this morning). Food tasted as expected. No complaints. read more

ordered from first kiosk and ordered chicken sandwich about 1200ki told me to get p/u at cash register.... Bill should be 3.09. Cashier over charged me 6.09 I will be going to small claims . Kiosk does not spit out receipt.. the screen states to get the food from the counter ... at the counter I could not understand why he would rip me off read more

I orderes BTS meal here, but there's no even a trace that I ordered BTS meal? And the stupid guy gave me wrong drink and no straw? This is the wrong place to collab with Korean Pop stars. Workers here are not even sure of what they're selling. Well what do we expect??? Do me a favor. Put more variety of people in this branch or just close down. This will be my last time to order here. The nuggets were cold inside and fries were soggy. read more

McDonald's - Where's the purple packaging???? Not a good for collab. - Fast Food Near Me - Forest Hills, New York

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Many homeless people who don't live in the area use this McDonald's as a shelter, some of whom sleep on the tables right near the managers who do nothing about them. After the recent incident, I'd be very cautious about being in the McDonald's in Forest Hills. I avoid going there because of this problem that has worsened. read more

I went in to get BTS meals. When my order number was called, the female staff just mumbled "called you long time ago my friend," then turned to the other staff to say something. And then when I came home and opened the bag, the two special sauces that I clearly placed, Cajun and Sweet Chill are missing. read more

McDonald's - Fries not filled to top and missing sauces (BTS meal) ????? - Fast Food Near Me - Forest Hills, New York

I tried to use a McD Groupon here for a large french fries and the cashier did not honor it. She didn't know what a Groupon is and said they don't take them; but I used them here before I said. I asked to speak with the manager. I waited... I waited... I waited... I waited... I waited... I waited... Finally this young guy who was chatting to the other workers about personal stuff come over but said nothing. I asked if he was the manager and he said yes. I showed him the Groupon and said the cashier did not honor it. The young manager turned to the cashier and said "this is as good as money." Turn and walk away and went back to chatting. No apology, no sorry for taking up your time, I just wanted a large fries and it took me 20 minutes. I will avoid this place from now on. Tip- there are a lot negative reviews for this place; obviously the owner of this place just don't care. read more