So, I placed on app order and sat in a pick spot in the parking lot to have me and my sons food brought out and it literally took 25 minutes. This is time I can't get back it supposed to to be quicker I thought read more

waited almost an hour in drive through. Literally one of the most frustrating experiences ive ever had. Once u are in line with a car behind you u are stuck got me in trouble with work. read more

45 minutes for two burgers , while the kids working in back just talking to friends . Ridiculous

Good food. It was nice and clean. Staff was friendly. Restrooms weee also very clean. read more

McDonald's - Egg McMuffin, hash brown, and large coffee. - Fast Food Near Me - East Wenatchee, Washington

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How am I gonna place a mobile order and stuff from my order is missing, they only gave me 2 options, which was to drive back and get it again (in this economy what a waste of gas) or "put my name in my book" to get it in the future. Why they think I would return to this location is beyond me. I would like a manager to reach out to me, I have already filed a complaint on the McDonald's website as well. read more

I just love waiting through a line that stretching all the way down the street getting through and then paying for my meal, then being subjected to a 44 minute wait for one sandwich while watching six other people get served tremendous amounts of food and eventually having to go inside and get a refund on my card because I'm now late to work. Again. I will never give you my business again. read more

Price gouging much eight dollars for two double cheeseburgers. Most of the menu prices are extremely above national average prices don't give me this crap about your pain higher wages this is profit greed by the owner pure and simple read more

Our high school football team just bombarded their staff with about 20 HUNGRY teenagers. They had us in and out within 30 minutes, offered great customer service, and the boys were overjoyed to have yummy food in their bellies. As a former fast food worker I know this is everyone's worst nightmare, but the staff handled it beautifully!! Couldn't be more impressed! read more

Honestly I always get a stomach ate I get after eating, I went to the drive through with my mom and when she went to get her food she said thank you and the guy that gave her her food didn't say anything. I know they probably have a tough time but at least be nice or go out if your way to say thank you. read more

Always forgets our items. Drivethrough especially forgot to give us a entire 20 piece nugget or put it in. So we had to order it and pay it after we paid and got our meal. I just think this McDonald's has gone hill in the past months, especially now that it's busier than ever. Just wouldn't recommend stopping by after kids come from school. Pay for a meal and you don't even get all your items/utensils/sauces. read more

My sister went to get me and my siblings McDonald's, as It was a pretty big order the amount of things wrong were outrageous. Not how they made the food but also what they left out of the bag. We ordered 3 burgers, 1 McChicken, and a 10 piece chicken nugget ALL MEALS so fry's and a drink are part of the order. We opened the bag to 2 medium fry's and our McChicken and burgers and box of nuggets. The burgers were made wrong and we had ordered sweet teas for all the drinks and we got root beers. We had also ordered sauces and got none from the non caring employees. read more

Rodger was professional when they messed up on my order and ever gave me a completely apple pie, very happy with the quick and helpful professionalism at this east Wenatchee branch. read more

My son and I just tried to order food in the drive thru at the wenatchee location and the male sounding person addressed us to order and I asked him to give us a moment. Then when I was ready to order he was helping another car which was ok at first then as soon as that car left I said we were ready to order at which point he helped yet another customer that came after us even though I said I was ready to order. After a few moments I decided to leave the drive thru. Teach your reps to take orders in the order they came in not to ignore paying customers read more

The service sucks ass here. I ordered 120 chicken nuggets and it's taking them over 40 minutes to get here

The lady at the drive throw was so disrespectful and was acting hysterical when we ordered our food. One of her coworkers came over to help and when he did the lady was blatantly flirtatious so much so that we chose to take are business else where because of the fact that we felt so uncomfortable. Her coworker stud behind her as if he was groping her from behind they were not busy and did not have the patience to take a simple order. Side note if your going to eat at a McDonald's it's worth just taking the drive to wenatchee to dine with the efficient and respectful branch there. They had a very long line and took are 75 dollars order with ease. 10/10 would recommend we were in and out in less than 10 mins. At 1024 n mission at Wenatchee Wa 98801. read more

The employees at this McDonald's cannot for the life of them take an order. The young lady taking our order was difficult & had no patience or any form of manners. They were completely disrespectful and had no type of customer service experience. The young lady taking our order was laughing at the amount of food we had order which is completely inappropriate. It was a very unpleasant experience at this location. Mind you there was no line and we were the only ones being attended. Moral of the story this location has the worst customer service I have ever experienced. We literally took our business else where because of this. read more

Waited in drive-through 15 mins when i was the 2nd car in line. Paid and was told to wait out front for my 1 meal i ordered. Waited 23 mins out front.noone came to deliver. I went in as its hot out and guys said he thought he delivered it i said not to me. Waited 15 mins inside finally got my 1 burger meal. Mcdonalds needs better leadership and workers. All young teens either need to lower heir voices so customers dont hear their conversations or just not talk how they were and wait till after work to talk to eachother. I will never ever order here ever again.east wenatchee mcdonalds needs help!!! This long of wait is ridiculous. Its drive through, should be made and out at 2nd window. Not wait an hour in the heat and still no show. What would have happened if i hadnt of gone inside to ask what happened to my order? read more

I have them too many chances. They consistently get my order wrong. And then they treat the mistake like it's no big deal. I'm done going there now. read more

Nastiest of any mcdonalds I've seen. also the prices have skyrocketed as the quality has worsened. I would not be surprised if this location gets shut down soon or there is some kind of lawsuit read more

My husband and I went to this location one evening. We had just received our meal and an employee walked up and asked us if the van in the handicapped parking area was ours. I spoke up and said yes. He proceeded to tell me I needed to go out and move my vehicle elsewhere. I said I didn't think they could ask someone with a handicap permit to be moved. He said well our delivery truck is coming and you need to move. I did move but when the truck showed up it didn't even take up the location my van was parked in. Luckily my situation allows me to walk from further away but that isn't everyone's case and I find this to be very unprofessional of this location. I will no longer give this location my business. read more

Was perfectly fine service to me. Not perfect but decent for fast food. All were wearing masks and the place was clean. read more

McDonald's - Sub par Quarter pounder - Fast Food Near Me - East Wenatchee, Washington

worlds slowest McDonalds. I travel a lot for business in western US and East Wenatchee is by far the slowest. They say they can't get help but when you go to window, nobody ever seems real busy. Usually an employee or 2 just hanging around talking etc. sometimes its faster to drive to Wenatchee McDonalds to get my order. So sad read more

Awful experience today at the East Wenatchee drive-thru McDonald's. Arrived 15 minutes early before breakfast was over and by the time I was able to get up to order my food they told me they couldn't do breakfast because it was after 11 mind you it was not my fault that I waited 15 minutes in line before I could even get up to order my food then I had to wait another 10 minutes for someone to help me, they refused to let me order breakfast, and the manager came out. His name was Hayden and he made sure that he spelled it for me HAYDEN"all sarcastic did not even offer me complementary coupons to come back at a different time for breakfast he said all he could offer me was lunch, I will never be back. I know these big huge chain restaurants like McDonald's do not care if they lose customers because there's always 10 others waiting around the corner to eat there. Why I don't understand because the food is mostly not that great anymore and inconsistent. This East Wenatchee McDonald's is the worst McDonald's I have ever been to. I do take in mine that businesses do not have the staff that they used to, and understand them being shorthanded, but when they can't accommodate in a situation like this I just don't understand it they should've still honored breakfast. "HAYDEN" needs to take some lessons in customer service!!!! Golden Arches my A#%. So bottom line is I was trapped in line for 35 minutes and left with nothing! I ran across the street to Starbucks and ordered two delicious breakfast sandwiches. They were super busy but friendly and fast. Thank you Starbucks. read more

It is trash. I have been here once and never again. The fries are stinky and wet. The nice cashier tried to sell me weed? I thought that was against McDonald's policy.? Two crackheads were fighting over a french fry on the bathroom floor. They looked high from the cashier. Overall trash. read more

Terrible customer service! The order taker was rude and unpleasant! Seems that the girl who gave us our food may have been the same person, as she was also rude. And we didn't get all of our order. Probably won't go back... read more

I'm sure everyone is familiar with McDonald's. That, and no question of a doubt its Golden Arches. Which is why, I am on a mission to discover this Gold Rush I hear about on Fridays. Hopefully, I'll find my two cheesburger Extra Value Meal half off as opposed to my uninterested search for this so called, "Glory Hole." To be honest, I don't even want to imagine what's half off with that. Regardless, one man's loss is another man's treasure, so 'nuff 'bout that. The real golden opportunities are at every McDonald's. McDonald's believes, "the best people in the world" work at a McDonald's. Ah, the memories of when I first applied at a McDonald's! I had the enthusiasm and spirit, but overqualifed on McDonald's material. Perhaps, it was unwise I showed up to my interview as Ronald McDonald? Despite, I was certain I would get the gold! It just comes to show, "the best people in the world" excluded yours truly. Nevertheless, I love McDonald's! I'd eat it for a whole month and probably make a movie about it, but what do I know? I'm just an amateur writer. read more

Didn't get any napkins with my drive through order. My coffee that should be hot was barely warm. The person in the drive through had iPhone earbuds listening to music and taking orders, no wonder they couldn't get my order correct when placing my order. read more

If you're craving for some of those awesome golden crispy fries that McDonalds is famous for let me be the first to say, this is NOT the place to find those. If you are looking for cold, hard, possibly cooked yesterday fries then this is the spot. Great customer service? Also a no, but you can definitely find a bunch of rude entitled kids who may or may not spit in your food and then laugh in your face. I know that employees are hard to come by during the pandemic but at this rate, save face and close down the store because these employees are a literal joke. They do what they want because they know that no one wants to work. This is the worst run McDonald's I have ever seen and I worked at a McDonalds for three years. Don't make the mistake of thinking you will get fresh food because you wait in line for 40 minutes, you will not. Don't bother asking for your food to be fresh because I am certain that that is code for them to give you the oldest food they have. I ordered fries and asked them if they could make it fresh and somewhat well done, the order taker looked back and said "we need a well done fry." The fries I received were horrendous, as if they had been old and just cooked again to be "fresh." Just threw them in the garbage. Moral of the story, go anywhere else, if you want good semi fresh food go anywhere else because this is not the place for good food or good service. read more

McDonald's - "fresh Fries" - Fast Food Near Me - East Wenatchee, Washington

I wish I could give 0 stars. I wen't to McDonalds around 1 am this morning. The service was horrendous... waited about 20 mins sitting in the drive through when we got to the window I looked around the corner to see a girl eating a cookie...while working...while touching my food. I have never seen anything more unsanitary in my entire life. The fact she had her fingers in her mouth was disgusting. Her name is araceli To add insult to injury she comes to the window and says " did we forget something"? Very indignant and rudely. And I explained we were still waiting for our food, and she slams the window while I was still talking. The manager comes over (a young Hispanic male) with our food (at this point i thought he would have the sense to give some great customer service but to my dismay he did not. I explained that his employee was rude and was eating while serving food which is a health code violation. He cut me off and gave us our food when I asked for extra ranch he wanted to charge another 27 cents...I said if he could just give us a few for waiting (now about 30 mins) and his narstistic reply was "everyone has been waiting" no apology no I'm sorry. To add, the food was not warm, after waiting a half hour for food I would at least think it would be fresh. The buns were hard and the fries cold, and the drink was not what we had ordered. Also we were missing an item we had ordered as well. Sadly this is something that defintely needs to be reported not only for the rude service but also for the major health code violations that were not being adhered to. Being as I have worked in fast food for years, I understand when it's a bad night and the shifts are hard, this was just unacceptable. Corporate will also be sent an email as hopefully they do something to turn this around. Shame on you both read more

Find any other McDonald's than this one. What a terrible service they have.. spent 10 mins waiting while listening to other get their order. Give them my order and then 5 mins later they don't even have it entered. There's a jack in the box or even Arby's up the street. I suggest going there. Avoid this place at all costs read more

Stood in line for 10 minutes at the speaker, and no one answered. slow people working, get better employee, and make sure they can do there job fast. It's called fast food for a reason. I could have went to a nice restaurant, ate, and left and if I went I wouldn't be having to sit in this long ass line. Do better. read more

Normally, this place is very good. But, they have definately been going down hill. Wrong orders, snarky employees and the employee at the register tonight, just wow. I ordered the number 9 with hamburgers instead of cheeseburgers. So, they give me cheeseburger plain. I take them back and they give me two plain burgers. I take them back and the manager clarify while this awful cashier is standing there with this snarky smile on her face looking at me. I said something to her and the manager threatens to charge me for the new burgers. Another employee decides to chime in and tell me that everyone makes a mistake. Oh, and suddenly shes new. Shes been there ling enough for me to see her pretty often and all her other orders are fine. This is not the first time I've ordered this meal from her. But, hey its mcdonalds and shes not in a good mood tonight. Maybe she should stand up straight instead of leaning on the counter. It might help her hearing. read more

Been comparing two restaurants, east side vs west side. East side makes a better burger, well seasoned but always seems thrown together. Mobile orders filled fast. Thishe study contonues... read more

I drive for riders and deliveries. Rides were slow, so I opted into deliveries for a while. I received an order for McDonald's in East Wenatchee. I used the drive thru so that they couldn't just ignore me. I was told that delivery drivers are not allowed to use the drive thru, but are required to come inside. I parked and went inside. My customer's order was ready and waiting on the back counter. The screen on the wall confirmed that my order was ready, and yet none of the people milling around behind the counter would acknowledge my presence or that of another driver who had been waiting even longer than I had. This went on for about five minutes. The other driver finally snagged someone and pointed out his order which had likewise been cooling on the back counter the entire time. Since there was now someone whose attention had been captured, I pointed out that my order was also ready. She was obviously annoyed at having to hand me the order, and stated that she hadn't given it to me sooner because, "I didn't know if your order was ready." If anyone ever bothered to ask the drivers standing there, cell phones in hand, which order numbers they were picking up, they would then know whether that driver's order was ready, but they would rather ignore online orders. If you don't fill online orders, pretty soon you won't have to because there won't be orders or drivers willing to deliver them. read more

My cheese burger had no cheese! How tf do u forget to put cheese on a CHEESEburger. If your really trying to enjoy a burger dont come here shit sucks read more

THIS PLACE IS NOT WORTH YOUR MONEY TAKE YOUR BUSINESS SOMEWHERE ELSE Jacki the manager will Harasse you and Discriminate you, I will also be caling the food health inspectors on a random note to check them out might not be the cleanest place... SHUT THEM DOWN!!!!! I brought my kids to eat at your McDonald's it was a little busy but I choice to stay. My food was incomplete and I told the lady at the counters and they said they would. Ring the rest of my food shortly. 45. Min later I still was missing my kids pancakes. I asked lady by the name of Jackie and she told me that I could leav if I did t like it. I told her I just wanted the rest of my food since I had been waiting. She said I didn't need to get crazy. And once more told me to leave. You have cameras please go over them. - and listen how she yells at me. Her name was Jackie and she said she was in charge.... I hope you take matter in to your own hands. I will post about it on social media if she doesn't get reprimanded I paid for a service not to come here and be told to leave and not get what I paid for. read more

the wait time is ridiculous 25 mins waiting in line for kids meal in drive up.. stuck in traffic and not even busy

Wow. The guy taking the order this morning could not have seemed more sleepy or disinterested. It took about 2 minutes to get him to notice me to order and the wait was much longer than usual for having no cars in the lane waiting behind or in front of me. He practically threw the change at me without saying how much I was owed back nor did he smile once. Maybe it's just that is 5:30 in the morning? But still I felt like this experience could have been better. read more

Used the drive thru window to grab a large Ice Coffee. When I go to the pick up window, the manager tried to hand me a medium. I corrected her. She reached for a large cup, filled it with ice, and proceeded to pour the medium into the large. Needless to say I got a cup of ice with very little coffee in it. She threw out what was left in the medium cup! If this is the quality the management is doing, how do we expect the non management to handle such simple requests? read more

great place to drive thru and get a large drink for $! **We skip the food and just grab the dollar drinks when running errands around town. read more