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    McDonald's

    3.2 (96 reviews)
    Open • 5:00 am - 10:00 pm

    McDonald's Photos

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    Terrible experience. The food was completely bland and low quality. On top of that, cleanliness was basically zero -- staff were handling food without gloves, which is unacceptable. When hygiene is ignored, everything else loses its value. I definitely won't be coming back and would not recommend this place to anyone.

    The Order area
    Melena C.

    The customer service is great at this location. Everyone was very friendly. I got my food I'm 3 minutes.

    Stephanie T.

    Thanks for charging me for a McBriddle then forgetting to put the egg on it Guess I should have checked our food before walking all the way to gate E37

    Thanks for giving me NO PATTY with my cheeseburger!
    Janine N.

    Ok, so it's been awhile since I have been to any McDonald's so I'm not sure if all the other McDonald's are as bad as this one... but seriously, this is probably one of the WORST McDonald's that I have ever been to. My group and I all had a two hour layover here in Dallas and thought I would have a lot of time to eat since we were all starving. We originally thought we had time to eat at the VIP Lounge; however, going through customs took forever so I had only literally like 20 minutes to grab some food, which is why I thought of McDonald's since I figured it would be quick since there were no lines. We stood at the counter and no one bothered to greet us until I had to say something. I figured I would order some food for two of my friends that were rushing over because they were stuck at customs longer than I was. So we ordered Four Cheeseburgers and one McRib. I seriously don't know what was taking them so long. I saw them finally working on the four cheeseburgers that I ordered and then their "off the clock coworker" came by and everyone (the employees) came over and started chit chatting it up... I was annoyed, but I was still patient even though everyone from my plane boarded already since I was right next to the gate. Anyways, the girl finally left and they went back to work on my burgers and I think by that time, they had forgotten what they were doing already. HERE ARE MY REASONS FOR THINKING THAT: They finally called our number and when we were walking away, we realized.. They had forgotten our McRib so we had to run back real quick to grab it. They apologized. Then when we were inside the plane, I gave my friends their food. They were grateful because everyone was so hungry! Even myself! We were all stuck at customs for so long. I finished about 15 minutes before they did so I got them food because I knew everyone needed it. Then I sat down and opened my cheeseburger. THEY FORGOT TO GIVE ME MY PATTY!!!! They just gave me TWO BUNS, CHEESE, PICKLES and some KETCHUP! You think that if you did something nice... you would get a patty on your burger at the very least especially when you're starving! Anyways, I am fairly ANNOYED at this McDonald's and their employees! I guess they don't really need to care about anything like consistency and customer service because they are inside of an airport. But that's fine. I don't think I'll ever be back to this McDonald's anyways!

    empty chairs in a restaurant

    Not open. No way to determine what the hours actually are. It's unfortunate when you're hungry and choose to walk to whackarnolds only to find it closed. But if you're trapped in the airport you can kill some time by providing a review

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    2 months ago

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    1 year ago

    These burgers were definitely made with love. For a busy airport, the service was quick as ever.

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    1 year ago

    This was the fastest McDonalds I have ever been to. The employees were so nice and the food was great!

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    2 years ago

    The food gave me food poisoning. The tables were dirty as sin. At least they were fairly quick.

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    Ask the Community - McDonald's

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    Smashburger - Breakfast Burger (under $15)

    Smashburger

    3.9(25 reviews)
    0.7 mi

    When we go to an airport the last thing we do is stop & eat before we find our gate BUT we saw…read moreSmashburger as soon as we got off our plane & that was it for us. We love Smashburger BUT the staff is usually horrible at Smashburgers. They are not friendly. They are grouchy. We keep going though bc we don't have one near us & the food is yummy. We love the Truffle Mushroom Burger & the Smash Tots that are drizzled with the tastiest oil & spices. We walked up to the register to order & surprise! instead of the typical grouch we were greeted by Amber & she was friendly! She took our order & smiled the entire time. She didn't even grimace when I asked for a cup of water. (I'm not a soda fan) We got our food so quickly! It was hot & fresh! When I bit into my burger the cheese was so gooey & the mushrooms were cooked to perfection... that truffle oil... oh my... Those smash tots were so good. I could NOT stop eating them & I was full.... We got Diet Coke & water. I love water. When I ran out, I asked Christian if I could have more & he was super sweet! He smiled the biggest smile & said "of course!". I thought... WHAT? 2 super sweet people?!?! While we were eating, I have to also mention Jonathan (I asked his name) was cleaning tables & sweeping. He was so considerate. He could've sprayed the table next to us & possibly sprayed us bc the tables were so close together but he skipped that table. It didn't go unnoticed bc our luggage & backpacks were between the tables. He was very thoughtful! I took time to write this review in the airport before flying off to London bc these 3 individuals deserved my time. They also deserve to be acknowledged, appreciated & recognized. If employees like this aren't appreciated by their employers more often, before long, we won't have anyone nice to compliment! Jonathan. Sweeping

    Quite the enigma here. The fries were superb, the smashburger fizzled, badly…read more For starters, it wasn't even a smashburger, just a normal patty. A real smashed patty is thinner and crispy around the edges. The bun was awful. Gooey and inedible. And then the thing that made me toss the entire thing in the trash: those 'designer' dill pickles. They taste like they're pickled in cheap perfume. Nasty. The powerful pickle juice fouled the rest of the burger. I paid $40 for lunch and had a soft drink and a few fries. My wife ate half of hers. She couldn't do the gummy bun either.

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    Smashburger - I wasn't the only one faced with a tough choice.

    I wasn't the only one faced with a tough choice.

    Smashburger
    Smashburger

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    Whataburger

    Whataburger

    3.4(88 reviews)
    0.6 mi
    •$

    - Whataburger at Dallas Fort Worth International Airport…read more After finding very limited breakfast options at the airport lounge, I walked over to Whataburger because I had missed the chance to try it during my previous trip to Texas. Coming from California, I have access to plenty of good burgers, but Whataburger had been talked up enough that I was curious to finally give it a try. The service was not particularly welcoming. I stood at the counter looking at the menu and waited for the employee to acknowledge me or ask whether I was ready to order. Instead, she looked away and did not say anything. When I stepped closer to the counter, she finally asked, "Do you want something?" Since it was around 6:00 a.m., I asked whether they were only serving breakfast or if the regular menu was also available. She told me they were serving everything, so I ordered a cheeseburger, fries, and a drink. My food came out in about 10 minutes. The burger and fries were fine, but nothing about them really stood out to me. The service was also fairly middle-of-the-road overall--neither especially good nor terrible. One frustrating issue was the table. It looked normal, but it was extremely wobbly. A small movement caused my drink to tip over and spill, and I had to get a refill. Based on how unstable the table was, it seems unlikely that I was the first customer to encounter the problem. Overall, Whataburger was okay. I would not go out of my way or find myself craving it, but if someone handed me one of their burgers, I would still eat it.

    Half my order didn't make it here but gbt patty melt add jalps hit the spot…read more Onion rings were cold and soggy. They didn't deliver my Dr Pepper (gave me a Diet Coke) spicy ketchup or gravy. Still like this joint.

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    Whataburger
    Whataburger
    Whataburger

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    Banh Shop

    Banh Shop

    3.9(77 reviews)
    0.0 mi
    •$$

    Quality banh mi sandwich at C gates, next to C20. They were…read morevery quick and friendly which helped make my short connection in American transfer at DFW. Could easily also take on plane. They are in a food court with little amount of seating next to Chick-fil-A. Good prices for airport value. Will definitely be my go-to food choice in Dallas for a transfers.

    I rolled up at 10am and there was one guy working the counter. He was clearly overworked because…read moremaking a bunch of sandwiches takes a very long time. The chicken pho, however does not require much. The stock, noodles and broth were already pre-made. I waited about 20 minutes and asked him what was going on. He said sorry let me get right on it. He then proceeds to scald himself on the hot broth. Clearly lacking prioritization and multi-tasking skills. I cant blame him entirely though. This is a management problem and shortly after 3 more employees showed up to help out. I definitely did not tip and the guy was adjusting the tip jar trying to guilt trip me into throwing a few dollars in for his mediocre service. Uncle roger would not approve of this place for pho. They used glass noodles and only provided lime slices as garnish. Nothing else: hoisin, sriacha, bean sprouts, a little jalapeño didn't kill anyone. For $17 after tax in dfw, it's a sad day here.

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    Banh Shop - Menu and drinks

    Menu and drinks

    Banh Shop - Chicken Banh Fire Bowl ($20) - requested no sauce. With brown rice.

    Chicken Banh Fire Bowl ($20) - requested no sauce. With brown rice.

    Banh Shop - Banh mi with BBQ pork

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    Banh mi with BBQ pork

    McDonald's - coffee - Updated October 2026

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