Went in on a Saturday morning and I ordered from the self checkout area. There was one more person in the dining area. I ordered two sausage burritos, a coffee, and hash brown. It took exactly 15 minutes for them to get me my order. Totally unacceptable for fast food! There were two more people that came in, one of them got there order before me and that customer wasn't happy with attitude of one of the workers as they exchanged words as he got his food. As for the food, the burritos were as expected, the coffee was good and piping hot, the hash browns tasted like old fryer oil. I will not be back read more

McDonald's - Breakfast sausage burritos - Fast Food Near Me - Cranston, Rhode Island

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I ordered from McDonald's and I didn't get my points and I believe this is racially motivated cause I'm black and they were all white. Some were mexicenas. read more

McDonald's - Me after I didn't get Creamy Ranch Sauce - Fast Food Near Me - Cranston, Rhode Island

We have been in the drive thru now for 40 minutes!!!!!!! If we hadn't paid, we'd be gone! read more

McDonald's - Forever in the drive thru - Fast Food Near Me - Cranston, Rhode Island

Asked for Xtra catsup mustard and plckles on my cheeseburger s when I got home both were plain nothing on them so i know i was getting my balls busted and no they were not busy never again always a problem there read more

Worst mcdonald's ever. Never give sauces you want. Always have to ask twice. No shakes ever. Worst customer service. read more

McDonald's - Deluxe chicken sandwich - Fast Food Near Me - Cranston, Rhode Island

This McDonald's is a good place to get food once in a while, but I wouldn't recommend. The seating is nice but not many people are sitting in the multiple seats they have. The service is very bad, always get my order wrong. Once ordered a cheeseburger with pickles and onions, got it plain with mustard on it??? read more

It's amazing that places like this stay in business does management have any idea how terribly run it is?

Took maybe 10 minutes just to get my order in at the drive thru and then another 20 minutes to sit and wait for my sandwich to be done. *that was last year. Apparently I never finished my review. Now I'm here again. I'm sitting waiting for my sandwich and it's been about 10 minutes. I'm never coming here again (not that I should be lol) read more

Ever have that craving for fries? Every once and a while I'll get that craving and decide to stop for a McDonald's fries. Now to be clear and honest I don't normally ever go to any McDonald's unless its for the fries. And, I usually always do the Drive-thru as was the case here. I ordered quickly, paid at the first window and had my fries all within a couple moments. Pretty straightforward and simple. read more

This place needs actual employees who care about their job. Every time I have come to this specific McDonald's on different occasions -employees are fooling around, confused, distracted and just so unprofessional. Last time I waste my energy and time coming to this one. read more

Worse ever! Cold food. Much higher prices. Manager didn't seem to care. I was looking forward to breakfast. A big disappointment. The are plenty of other choices in the area including more McD's minutes away. I'll drive out of my way to avoid this location. read more

Drive through order inaccurate ordered a quarter pounder with cheese no onion I get a quarter pound no cheese or onion. Waiting at the window for order the girl asked if I had my drink I said no so she proceeded to hand me my food. I waited for my drink she looks at me and rudely says what you waiting for I said my drink she said I asked you I said yes and I said no. Get it together and they want $15 an hour. read more

it's not that hard taken someone's order with no one in the drive thru. or so one would think. went for breakfast got so happy cause there was no line. placed my order 2 big breakfast and a steak egg and cheese on a bagel. easy right so I thought. they failed to give me my pancakes for both big breakfasts and the steak egg and cheese is cold. what a waste or 20 something bucks. never going back. read more

We ordered a Medium Diet Coke no ice and a Medium Ice Coffee with French Vanilla and Caramel. They gave us a small Root Beer with ice and the ice coffee which tasted weird. Then when we asked if this is a medium the girl goes yes like no it's a small. Then she turned her back and wouldn't open the window to fix the order. Have to say one of the worst mcdonald's in Rhode Island. It's not that hard to figure it out. Never going to this one again. read more

McDonald's - Fast Food Near Me - Cranston, Rhode Island

This employee or manager kicked us out for not wearing a mask when she didn't even have her mask on. None of the workers had any masks on either. read more

No one in line and 2 cars in the drive thru. Workers saw me standing there waiting and just ignored me for 5 minutes. No "we'll be with you in a minute, hi how are you" nothing. So I left. read more

I don't know why I keep coming here! Maybe because it's local. I have sent McDonald's Corporation many complaints (never get a response) and it never gets better. Today I'm the only 1 in the drive thru and they got my order completely wrong. I order a number 8 bacon egg and cheese bagel with no sauce and a mocha latter. Sandwich had sauce, latte was plain not mocha and the hash brown was cold. A waste of $9. AVOID THIS MCDONALDS LIKE AVOIDING THE VIRUS!!!! read more

I went in on Saturday the 7th on Plainfield Like Cranston and received the worst service there. I waited about 15 minutes or more just to order a Ice Coffee. No one was Manning the front to take orders. The Manager didn't even check the front. She was just filling the orders. I had to call some girl worker over to take our order. She said well I guess I can take your order. The drive through was their focus because it was backed up. The girl that took my order was more concerned about leaving than taking orders. Someone definitely needs to fix Management over there. It doesn't take a Rocket Scientist! Very concerning considering they get quite the business! Just saying! Susan read more

McDonald's is McDonald's but man this isn't worth it. Don't bother. It's a 24 hour McDonald's but when I rolled in at 1:00am after work I sat at the drive thru for five minutes and still no response. No one knows what they're doing, they're rude and the food has a slight taste of dog sh!t. Don't know why it tastes so bad here. read more

This McDonald's ramp is poor and the quality of food is lousy. I'd give them a zero star rating but they don't allow that on Yelp or in Google. read more

They didn't carry sweet tea and the lady was catching an attitude because I was asking if they had something like fruit punch. Highly disappointed:/ read more

Horrible service plus they take forever to serve your order. This is a fast food. Not a take your time. Ughhhhh!!

This is the worst fast food establishment I have ever experience. It has been bad enough, they can NEVER get an order right. When I went today and asked for items that were missing, I was told to "suck a d*ck". The other person I spoke to told me that it was his last day, actually giving an out for this guys behavior. I am done with place. I have voiced feedback before with zero responses. You are better off going to Speedway across the street. read more

worst experience i've ever had at mcdonald's, the person who took my order was extremely rude and short, it sounded like she was asleep. they forgot two different items in our order and we had to go back through the drive thru. our ice cream was melted and my burger was stale. staff did not care about their job at all read more

This is by far the worse Mc Donald's in the state..stale bread. Asked for no pickles on burger..got pickles on my burger..cheese ice cold ..just thrown onto burger like no one gave a shit. Attitude at window below average..pull it together people!! read more

They completely remodeled this location but nothing has changed. They still have issues. It's always something. Just today I took my kids for a shamrock shake for St. Patrick's day and their shake machine was broken. Thanks for nothing Plainfield McDonald's. read more

Extremely slow service, my food is messed up every time, and they never have enough fries and they are usually soggy. It is pretty inside but it doesn't make up for the stupidity. read more

This mcds food tastes, no different then the one on broad st their mac chicken is getting tasteless. Their food is poor quality. The only thing different about this location is they have bees then flies and i saw some dead ones up in a corner by the window its like they see them flying around and don't even try to get the rid of them. These two location should have a contest and see which one has more flying bugs, see who make their food the worst and see who can keep the lobby cleaner and see who customer service is better. I sometimes come here after finish shopping at Walmart to wait for the bus read more

Stopped here on the way back from a weekend in Newport with my bridal party. Walked into an already angry crowd who was waiting for food for a half an hour but I try not to be judgmental of the situation. The staff was unresponsive and unapologetic. There were maybe 10 workers on staff. Some were complaining about not getting their break, which having worked in the food industry is just ridiculous to complain about. You need to take care of the customers first. We waited about 45 minutes for our food and only waited this long because we had already paid at the kiosk. Customers were coming inside from the drive-thru because it had taken so long. At this point customers were turning other ones away at the door. It seems as though this is a constant issue at this particular location..This place should be completely retrained and restaffed. Our food was given to us cold and incorrect, but we were so hungry we ate it anyway. I would give it zero stars if it were possible. read more

Worst Customer Service- Waited over 20 minutes in drive thru- Fries were not hot,Beverage tasted funny. Attempted to contact store management never responded- Will NEVER come back. read more

I live close by so it's very convenient, unfortunately like all McDonald's I've been too the drive thru takes precedence. Food is fine,never had any issues with it. Staff have always been fine too. Now one thing I noticed lately tho ( No Fault to this Facility) and don't want to sound insensitive but it has been a hang out for people that have some obvious mental conditions or ( the new state wide craze ) panhandlers just waiting to take over their next corner shift. read more

Haven't had receipt paper for a week. That's such a basic essential for a business it's a joke to not have it for a day, let alone a week! Manager should go to the walmart THATS IN THE SAME PARKING LOT and buy receipt paper. read more

Poor Customer Service, Management does not care and will not follow up with you when you complain or make a comment, Stay Away

Love bringing the kids here for dinner after our walmart shopping trip. The tv room is perfect :)