Slowest service. Truly incredible. Never again. Stay away. Isn't even close to calling itself fast food.

I've been in line for 40 minutes. I'm so annoyed I decided to get on yelp while waiting for my food to leave a bad review. Never coming to any McDonald's location again. read more

I went to this mcdonalds in my favorte place, TEXXXXAAASSSS. I expected so much more from Columbia Maryland. in Texas thay are always noice and kind. here they are up in here with no menu, no lil TVs, and no one telling you what to order. so I walk up and I'm just like okay I'll get two large fries, a double quarter pounder, and a bebsi. they said NO. LIKE EXCSUE YOU DO NOT HAVE THE RIGHT. but then I hear they are all out of bepsi. so I called my mother and handed the cashier the phone to talk to my mother, and they hung up on her. like who disrespects someones mother like that. but yeah I would not recommen, horrible serfise and I never got me food. but they were very busy so I'll give them 2 stars yk. read more

30 minute wait is bunk for a drive thru line and no explanation? That's very wrong even for a fast food conglomerate.

Epicenter of incompetence. Employees here don't have any sense of urgency. Can't really blame them though, considering this has been going on for a while. The managers and owners are the real morons. Avoid at all costs. read more

Don't go here , they're rude as all hell to start , when I asked what they had (because the drive through screen is Litteraly black and nothing is on there ) the girl through the drive through asked me if I was serious . I don't work here and I don't frequent McDonald so I don't know your damn menu. Then they screwed up my order they gave me no receipt so I had to pull up my bank statement and show them the charge so they'd give me what I paid for. Avoid this place like seriously , if you're the franchise owner and you see this I genuinely hope you go out of business you clearly don't care enough to have staff that gives a fuck . I hope this place is shut down . read more

I ordered two mcchickens from here and they delivered them without chicken. I hope this doesn't happen to someone else. read more

McDonald's - Mcchickens without the chicken. - Fast Food Near Me - Columbia, Maryland

This location is particularly bad as far as McDonald's goes. I always order over mobile, but my expectations had to be drastically lowered at this location. It regularly takes 10 minutes to actually get my meal even when I place the order 5-15 minutes prior. Pro-tip: order for pick up in store. I find I get my food somewhat faster than waiting in the drive through lane. This location likes to tell you to pull up to the second pick up window and then forget about you for like 10+ minutes. Once they told me to pull up and wait for a soda. A SODA! I waited for my coke for 5 minutes, then when I got the soda, it was actually DIET coke instead of the regular coke I requested. When I complained the worker was so confused on what to do and took another five minutes before coming back with the same Diet Coke and asking me again what I wanted. Very frustrating. The quality of the food isn't very good. Food often will come to you not hot or fresh. Or sandwiches that look like they were slapped together by a blindfolded employee then thrown across the room. The tea tastes off sometimes too. Otherwise the staff definitely does not look nor act like they care about the quality of the food and service they provide. If you don't have time to wait around, go somewhere else. It's not a great place to spend a half hour lunch. The dining room can be pretty messy at times too. It's really quite hard to come up with something redeemable about this location. read more

All these reviews hate this damn McDonald's lmao but it's honestly solid as far as McDonald's goes. Like every mickey ds forgets your sauces and has employees that want to kill themselves but they at least get my order right for the most part. Solid 4 star mcdonalds. they have a friendly disabled man working sometimes too. if u want michelin star service then go to a michelin star place bozos. UPDATE: THEY FORGOT MY 2ND CHEESEBURGER I HATE THEM read more

I haven't been to a McD's in a long time. My husband informed me this location was renovated somewhat recently. It's definitely nicer than other locations I have been to. It even has two self serve machines to place your order online. My husband and I arrived around 12:30 and the drive through line was busy. Apparently some folks don't know the set up for the drive thru as they were blocking part of the lot to drive around the drive thru and we were held up. The inside was pretty empty in comparison. As I mentioned I haven't been to a McD's in awhile so I was surprised at how pricy a meal is now. It feels like just yesterday it was only $6, but maybe that just means I'm getting older. My 10 piece chicken nugget meal today was $7.59. That's almost the price you would pay for some fast casual restaurants. My husband got a big mac meal for roughly the same price. The taste of the food was equivalent to what you would expect elsewhere. Although the fries were so piping hot, I had to blow on them and let it cool down for a minute. Helpful tip to note (poster displayed on a window): If you purchase a gift card of $50 or more between Nov 23-Dec 31 you will receive a free Big Mac once a mth for a whole yr. (While supplies last, only at this location) Pretty sweet deal! read more

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I am disappointed to see this employee eating in between orders. Then set her trash on top of machine as she takes orders. She seemed unfriendly that her eating had to be interrupted to take a customers order. Then she coughed 2x into her hands while at counter. She just continued what she was doing without washing her hands. Wheres management? read more

McDonald's - Thats her trash set on the machine as she helps take an order - Fast Food Near Me - Columbia, Maryland

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Terrible customer service. I ordered a nasty deluxe chicken sandwich meal and it was cooked in dirty grease. Then they had the nerve to charge me $.35 cents for sauce for my dry sandwich that had NOTHING ON IT. The manager came to the window after the guy at the window got upset bc I asked for 3 straws to go with my drinks. Bad customer service, management, and food. Dont go to this mcdonalds read more

McDonald's - Overcooked in dirty grease and charged me for a packet of honey on this dry nasty sandwich - Fast Food Near Me - Columbia, Maryland

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Horrible experience, if you are not using the drive thru and walk to the counter apparently you don't exist. Stood at counter for several minutes before asking for service and a grumpy young man obliged. After all that I left empty handed because they didn't have my meal choice due to an unnounced limited menu. The manager came out looked at the folks not being served in the lobby, bagged a drive thru order and promptly disappeared. Sad business model... read more

It took 30 minutes to get my food done. I ordered a moderate amount and it took very long to make. When I received my food, the order was wrong. They had given me a cheeseburger instead of a big mac. There were many people waiting for their food as well at 8pm. It was an overall bad experience and I do not recommend going here if you are wanting your food fast and correct. read more

I went to this McDonalds after work and paid for my food.. I was told to pull forward and wait for my sweet tea. I pull forward and opened my window only to look over and see a DEAD MOUSE on the ledge. I immediately drove around and requested a refund. Take your food.. cause I don't want it. DO NOT EAT THERE!!!! read more

I stayed at the hotel across the way from this McDonald's and I could see that there was always a good queue at the drive through from 5:00 to past 7:00. McDonald's isn't in any danger of going out of business, that's for sure. Inside, this McD's was reasonably clean and the condiments area was decently tidy. The crew was doing what they could to get orders filled but they were shorthanded by at least one. My quick cheeseburger, fries and bottle of water was trayed up and ready. The sandwich was assembled okay too. No complaints. This McD's is A-OK. read more

McDonald's - Fast Food Near Me - Columbia, Maryland

Hell no spent 26 dollars and these idiots charging for sauce never again pathetic went right to the nearest one sauce boom no funky charge never again read more

These reviews don't lie. This is the slowest and most disorganized McD in the area. My standards aren't high for a Mickey Deez but every time I've come here my order takes at least 20 min. Almost every other fast/fast casual place lets you order ahead of time and they prep it before you get there but for some reason, you have to be within close proximity of the "restaurant" to place your order and have them start prepping it. This would be fine if the orders came out quicker. The food was OK and it's the only reason it didn't get a 1 star. Go elsewhere please to at least give the overworked staff a break. read more

So disgusting I found a hair in my iced coffee!!!! I felt sick to my stomach when i saw this. read more

McDonald's - So disgusting! A hair in my iced coffee! - Fast Food Near Me - Columbia, Maryland

they aways get prders wrong the staf is rude and the place is so dirty the bathrooms ew

I decided to visit this McDonald's around 1:30am in the morning. I ordered two McChicken Sandwiches and a small fry. It was obvious that they had enough staff and they weren't busy at all, only about two other orders on the board that had been already ordered and made before mine. I stood there for a good 15-20 minutes waiting for my order. I only ordered two sandwiches and a small fry, you'd expect something that small to come out in 5 minutes. I'm very dissatisfied with their lack of customer service due to it being the night time, if you're open 24/7 might as well have the same service 24/7! After expressing to the worker that I was upset because it took them 15 minutes to make two sandwiches that aren't even complicated, she just blatantly ignored what I said and went along with her business. DO NOT COME HERE IF YOU'RE LOOKING FOR GOOD SERVICE!!! Worst service and disregard for customers I've had at this location to date! read more

ZERO STARS!! Ugh, McDonalds... This is the WORST Mickey Ds in the area. Waited over 45 minutes in drive thru, despite having two open lanes. What's the point in having two lanes if the service is still super slow? *The menu prices are way higher than other McDonalds right down the street. *They NEVER accept their own rewards program thru the app. So, basically, you order your food based upon a deal in the app, get to the window and can't use their deal's code. That's the only real reason to visit McDs, plus the reason why I selected what I did! *Line is always super long and the wait time is RIDICULOUS for garbage food! *Location is 24 hours, but is it worth wasting gas sitting in line for 45 minutes? Fast food should be fast! Seems as though the owner is only concerned about making money! Will NEVER return and you shouldn't either! read more

Waited for than 30min for my order which I did using carry out . I asked around and there were others who was there waiting for 1hr already! Drive thru was moving but not carry out. I asked a staff what's going on and all he could say was they were understaffed. I ended up cancelling my order. So disappointed by this place. read more

Took my son to grab a late lunch after his school was on lockdown to lift his spirits. We ordered a couple of sandwiches and two vanilla shakes. We had to wait an extended time for the shakes which wasn't a problem. When the shakes arrived they were brown in color. The attendant said go ahead taste it, it's good. Um no thanks. Drove off and threw them in the trash when we got home. Yuck!!!!! read more

McDonald's hires the most intelligent, responsible, well spoken people love it here. especially the young lady at the drive thru at 11/11/2022 at 11:00 she was an intelligent human. read more

I AM APPAULED I asked for the best kids toy that they had and they didn't give me any I am at all furious. If I could give them zero stars i would. Ridiculous. Terrible, awful, no good, very bad, fucking rank as hell, I'm done read more

McDonald's - This isn't a toy - Fast Food Near Me - Columbia, Maryland

Good service, order was right and food was hot. Coke was a little too syrupy but the employees were nice.

My sandwich was hard , cold not seasoned bad customer service Felt like the patty was hard cheese not melted and my fries was cold Gave me what I didn't pay for Purposely gave me a my girlfriend the wrong stuff out of spite and I didn't enjoy it read more

This location is the worse... There are not words how to explain how bad this is.........I can't deal with it no more I will prefer to drive 30 min instead of coming to this location. I know right now are difficult times but the customer service is trash read more

Everyone knows McDonald's, but this one is out of the stack. Unfortunately that isn't the greatest one from all. Looks like they have lack of personnel, or lack of qualified personnel, no offense, just objectively all stuff in the rush, mostly in a bad mood because of customers amount. Business makes money from customers, this one probably doesn't. Waiting time here is not acceptable, comparing to other McDonald's. Food here was as expected, so despite a bad service maybe this place has a chance. read more

It seems like the manager is not doing their jobs and doing checks on the food. I just picked up a quarter pounder w/bacon and the bottom bun is completely hard..like cardboard. read more

by far the worst McDonalds as we were throwing our food away the worker laughed and said " oh must not have tasted right" I also over heard them saying they've been serving food all morning that wasn't cooked all the way someone needs to step in read more

this location is one of the best McDonald's. Fresh ingredients, the food comes out nice and warm, and everything is very good. i've come here multiple different times and they haven't disappointed me. Their ratings deserve to be higher! read more

Worst McDonald's ever. Arrived at 1155pm and the cashier would not allow my gf and I to buy a chicken sandwich claiming that it is after midnight. Don't come to this location if you can bc they have really lazy employees and never get the orders right. read more

This is my local McDonald's and its disappointing. The new drive thru is terrible. Having two lanes doesn't speed up any thing at all as you often wait longer due to people having to pay. One in particular problem is their new rule that you only get 1 sauce per 6 piece chicken nugget otherwise you pay 35 cents per sauce. As a person who loves fries with sweet and sour it's irritating that they want you to pay more after they just made you wait 45 minutes for your food in the first place. It seems to be one particular cashier who consistently brings about this rule, it's ridiculous and it's going to make this particular McDonald's lose customers. There are to many McDonald's in the area for you to be coming up with trash policies. read more

One star is too many. This McDonald's should close down. They take your drive through order and tell you to move up. 6 cars later and we're still all waiting. Had to go inside to pickup my order. read more

Slow, slow, slow! Slowest McDonalds I've ever been to. 25 min wait for a mile order. 1 sandwich and fries, that's it....

The Worst service ever. They need to fire the manager and the employees and start over. I don't expect much from McDonalds but this one is by far the worst one ever. read more

The worst experience I've ever had at a McDonald's. I don't typically write negative reviews but I had to go around a drive through three times to address issues with the order being wrong or the food being cold. This is after waiting about 10 minutes for my initial order. At the end, the final straw was when the manager insisted I pay for two sandwiches I've already payed for. She came to the window as if she already had her mind made up and was completely unresponsive to what I was telling her. It's a shame this is the only McDonald's open after 2am. I'll make it a point to drive as far as it takes next time. read more

I have visited McDonald's all over the world and I have seen one as filthy as this one. Dining room was clean and several tables still had trash from the previous customers. The drink and condiment bar was out of tea and was littered with napkins, drink tops and had condiment cups were someone seemed to playing with the sauces. read more

McDonald's - Fast Food Near Me - Columbia, Maryland