I always have a good experience at this chipotle. It's relatively clean and the service is always good. I've never been during a rush but i always get my food at a reasonable time. It's a great cheap option with high quality food and ingredients. read more

Overall- clean, fast-casual Mexican food, large serving sizes, decent prices, inconsistent quality food, with single stall gender-labeled restrooms Depending on the time, this location can get really busy. I find the service tends to be quick though. The food always tastes fresh and the serving sizes are large. The flavors are yummy and I always leave feeling full. Guac is extra, I like that the chips have a hint of lime, the medium salsa is really good and the barbacoa is always super tender. I find the chicken and the fajita veggies to be very inconsistent, sometimes underdone, sometimes perfect, sometimes burnt. read more

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I found this chipotle location to be clean and friendly when I ate there. There were just refilling a number of items on the counter so there were definitely fresh. It was made well and staff were friendly and efficient. Otherwise it is your standard Chipotle restaurant. read more

Extremely small portions compared to all other locations. Would not recommend. Service was ok and as for the ambiance, quiet and calm. Would not recommend to visit read more

Cant really complain because you get what you ask for ... lol. I will say that the food is always fresh, the place is always clean .... And the line is ridiculously always long but constantly moving . Best thing is ... there's always enough for left overs read more

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It's a Chipotle. Pretty standard location. The staff was friendly, and the long line at lunch time moved quite quickly. My only qualm is that they do not serve very much protein with each order. I got 3 tacos with steak, and there was very little steak in each of them. read more

Chipotle Mexican Grill - Outside - Mexican Near Me - Columbia, Maryland

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i found a bug in my chipotle bowl. this is TRULY disgusting i have been going here for years and this is what i found. read more

The worst chipotle in the area. Always abrasive/borderline rude employees. Ingredients always feel worse than other places (more fatty pieces of meat, stale rice, old guac). Inside is generally okay cleanliness. Go to any of the other chipotles within 5 miles. Promise you won't regret not going to this one. read more

A disaster waiting to happen. My recent visit to Chipotle in Columbia, MD, was the most disgusting experience I've ever had. The restaurant was dirty, and the staff barely spoke English. They were rude, and the way they prepared the food was a sloppy mess. The food was cold, and employees were on their phones, walking around, and talking instead of working. The bathrooms were in a terrible state, with urine all over the seat and floor. It was the most unhygienic and unpleasant dining experience I've ever encountered. I would not recommend this location to anyone read more

I don't even think they themselves know what's going on in their own store. They got attitudes for no reason and will disrespect/talk bad about customers in Spanish and laugh with each other behind the counter about it. These grown adults need to stop yapping and scoop the rice into the bowl read more

Went to this chipotle for the first time in a while, with my girlfriend to give it another chance. Worst decision ever the workers seem like they don't want to be there, and for the love of god all I want is a full scoop of chicken I'm not a bird or cat. And the worst part of all when we were we eating it me and my girlfriend broke out in hives ( I go to another chipotle in Towson all the time, and that never happens to me). read more

Went to Chipotle un Columbia, Md for dinner tonight. It was a little busy tonight. The line was long, but it was moving quick. I ordered a chicken bowl. Chipotle is really good. They sell tacos, burritos, bowls, salads, beverages, etc. It looked clean inside. read more

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Chipotle advertises that their ingredients are fresh. I have found that is not true. The guacamole looked like it set out all day. It had already changed to a dark color. I would never use the app to order. I need to see them fix my food. read more

Don't order online... they are sooo stingy with their toppings. You can't get a human on the phone. I called someone at their corporate office and they told me there was no way to get ahold of anyone at the store... and they hung up on me. Don't bother going to the contact us link... You just get a stupid automated chat that presents irrelevant options / questions. read more

Omg! I thank claudia for good serviceEvery time I go she gives me good portions of meat and is not greedy, she has good communication with her customers. Also the people who work with her in the line, they always make me laugh. Thank you ALWAYS MY HISPANIC PEOPLE. read more

Mobile orders are never ready during pickup time. This time it took an additional 20 minutes after scheduled pickup and i had to ask them to make my order. While preparing my food, the woman dropped the taco on the filthy counter and resumed to remake the taco. I said something to the cashier but she refused to remake it and lied that she threw it away. I later found multiple pieces of hair in the taco. This is so sooo disgusting and i had to throw away my dinner :( Health department should look into this location. read more

Chipotle Mexican Grill - Mexican Near Me - Columbia, Maryland

I have to laugh at my son because he continuously go to Chipotle in any city and they upset him. For one, this (photo attached) is supposed to be a steak taco with sour cream, cheese and light lettuce. By the picture, one of the tacos didn't have lettuce or sour cream and was lacking steak. Next, the lettuce was all over the plate and tacos. The meat was extremely dry and no type of seasoning on it. I taste it and told him to take it back or trash it. He had a chicken, rice and beans burrito that also lacked flavor. He will not come back to this Chipotle ever again. I really don't know what is going on with this Chipotle, but from the looks of the other Yelpers, they are dissatisfied as well. Someone need to go back to learn how to make burritos as tacos. I'm glad it was my son's money and not mine that purchased this food...p.s., the food was cold as well. My son had to heat up his food. Yuck!!! read more

Chipotle Mexican Grill - Horrible! - Mexican Near Me - Columbia, Maryland

The food quality and taste is typical chipotle. Nothing worse, nothing better. The last couple of times the portions have been larger like the Chipotle of 5 years ago. This locations service is some of the worst I've ever had anywhere. The employees couldn't look more miserable or act less interested in being pleasant if they tried (which honestly they might be trying). read more

They are so cheap ,and they don't give you a lot of things. I was ordering and one of the employees was putting me from anything a little and then I was like am I a bird? Very bad review to be honest. read more

The server was arguing with another customer and barely even noticed us and when they finally noticed and served us she went back to make another bowl for the other customer. When we got our food the girl in the front gave me no utensils and bo napkins. The guacamole tasted weird. The ambiance was not that bad but they had dirty tables and seats. Would not recommend read more

Decided to stop in for lunch not bad no wait. The food wasn't as hot as I would've liked it but the manager remade my bowl and made sure it was piping hot. Very clean and the music wasn't so loud that you needed earplugs read more

I don't really post stuff like that but I know a lot of people eat at Chipotle so here it goes. I ordered a steak bowl and every single piece of steak was uncooked and had so much fat that it was chewy. The white rice was not cooked. The chicks were stale and had so much salt and lime taste. I also ordered a carnitas bowl and same story with that bowl. That bowl actuall hard pieces of what looked like plastic. My son chicken quesadilla was also full of chewy chicken he nearly choked. That some of the staff there today at around 8pm was also very rude and giving customers unprofessional looks. Worst experience there and when I try to eat my food at home. read more

I placed an order SW1-BA9 (confirmation number) and my order was canceled for no reason and I did not receive a refund after canceling. I tried contacting Chipotle customer service and they didn't give me a reason. Terrible service, I will never order from this place again! read more

Complete waste of time. Why even bother doing a pickup order if the order will be over 30 mins late.

This location is packed during peak time for lunch and dinner. I was pleasantly surprised when I looked on my phone to see if an app was available to place my order online and there was one. It's such a blessing to live in modern times and the conveniences that have made our lives easier. To place an order via the app you need to create a log in. After doing so, I was able to customize my order to include what I wanted and choose what time I wanted to pick it up. I paid using a gift card and the gift card number and the remaining balance was saved in my account which I thought was cool so the next time I place an order I can select paying via that gift card again. When I got there I was able to skip the long line (which the end of the line was close to the door), and go right up to the register to pick up my order. I was very impressed that my order was ready to go. The employees got their timing down. In terms of food. I always get the chicken salad with corn, lettuce, salsa, fajita veggies, cheese, white rice, pinto beans, and sour cream. So good and filling. I'm always stuffed! read more

Chipotle Mexican Grill - Mobile app order - Mexican Near Me - Columbia, Maryland

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I've been here 10+ times since I've moved here and this is not a bad location at all. The employees are kind and work decently fast.They do very well considering how long the lines are and I've only struggled with mobile order being late once because I ordered during a peak time. read more

Chipotle Mexican Grill - Mexican Near Me - Columbia, Maryland

This place is hustling!!! Hard working staff, full of swag and respectful to customers. Had long queue but did not have to wait for long to get food.. read more

The workers there were to busy talking to each other that they just walked away leaving our food uncovered. To top it all off once we got home my boyfriend choked on a piece of plastic that was in his bowl. I DO NOT recommend anyone to go here. Currently waiting for management to get back to me. read more

Chipotle Mexican Grill - Mexican Near Me - Columbia, Maryland

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One star for quick service at pick up station. Ingredients were all stingy. Got queso on the side and they filled the cup up half way. Huh? Minimal chicken and guacamole. minimal cheese and lettuce. To top it off they don't recycle here? Where are the recycle bins? read more

Food is not that great at this location. Service is terrible--the staff grimaces when they see a line of customers. The tables and counters are not clean. The place has not improved in the past four years. Should close down in the Ellicott City location. read more

By far the worst chipotle experience ever. Music was SO loud I thought I was at a concert. Couldn't hear the workers and they couldn't hear me. I ordered double meat and got what I normally get with one serving at any other chipotle. They didn't have any limes, even tho they use limes for the rice. They don't have any smoked hot sauce. Very little rice, one thing that wasn't little... The Price! Will not be back to this one and I don't recommend anyone going to this one read more

I have never seen a more dysfunctional and disrespectful chipotle, the workers act like they don't care whatsoever and the portions obviously are way too small, just in the line of about 5 people i was in, everyone was shorted in protein and had some issue with their meal in general. Two people were forced to have their burrito put into a bowl when it was nowhere near full because the workers couldn't wrap it. Just incredibly disappointing seeing how far chipotle has fallen and how they couldn't care less about disappointing their consistent customers. read more

My daughter and I have a gluten allergy and at other places when we say we have an allergy. The employees jump into cleaning mode to ensure we have a safe visit. This location on Dobbin no one had a fucking clue as to what to do. We asked her to change gloves: blank stare, we asked her two or three time. She finally does and then after she does she touches the flower tortillas. Like WTF!!! Not like we're asking for the world here. Piss poor on management on not training employee what to do when customers come in with food allergy's. read more

The food's usually pretty good here but sometimes they can be a little stingy on the beans. They're sometimes rude about asking for more. Burritos are reasonably priced for the area. They could clean the tables a little better, but overall I'd rate this place as good. read more

We were traveling, with 2 pups, and ordered delivery to our hotel. I ordered a fajita veggie quesadilla. This is what they sent! No veggies, no guacamole. Just a lump of cheese in a dried up tortilla. Not even warm. I tried 7 times to call the restaurant, they said hold for a manager, rang a few times and disconnected. My first and last time ordering from Chipotle! So disappointed. read more

Chipotle Mexican Grill - A "fajita veggie quesadilla" ha - Mexican Near Me - Columbia, Maryland

The portion size. He game is 1 thumb of a meat and he was asking me if I pay more he will give me more meat like what the heck

I am writing this "Negative" review regarding the way I was treated today at this location. Upon seeing two young boys ( African American)in the sun selling cookies (98degrees) , I decided to invite inside this Chipotle to get them a bite and a drink. I ordered the food and approached the cashier When I got to the cashier I thought it better to get the boys cups so they could have refills after I left . I asked the cashier ( young Spanish short lady) if they allowed refills and she immediately rolled her eyes and said no. I then asked her co worker who countered her and said yes " refills were allowed". The young cashier then told me no again at which I just ordered two bottles waters. Then the manager came over and I asked the manager and the manager corrected the young lady telling her in fact that I was allowed refills but did not correct her for rolling her eyes at me. At this I asked the young lady to take the bottles back and give me the cups instead at which again she rolled her eyes at me and said I already paid for the water. Again her manager came over and just refunded my money and gave me the cups with no correction to this young lady who at this point was snickering at me. I'm happy to say that the two young boys were able to enjoy their food. I feel that the young cashiers treatment of me was because I was black and she didn't feel I deserved to be respected . I was disappointed also with the middle aged Spanish woman who was managing as at no point did she pull this young girl aside and correct her or move her. I'm 56. I'm african American and a retired career servant and I will not shop where I feel treated differently because of my skin color. Especially in the the year 2022 read more

Busy as all get out at lunch time with a line that went down one side of the restaurant and then down a second side. But with that said, I have never seen a more efficient crew working the assembly line. Blam, blam, blam, cranking out burritos like nobody's business. Impressive. Does Chipotle usually only have Tabasco? I was sure I remembered seeing Cholula at one place. Anyway, this one only has the different varieties of Tabasco. My bowl with brown rice, chicken, black beans, pico de gallo, hot salsa, corn salsa and cheese was well done. Tasty! Clean restaurant with the crew checking that tables were getting cleared. Well done. read more

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Just visited this location and let's start with the pros first: the staff were working extremely hard, especially with all the crazy online orders, and were doing it with a good attitude. Kudos to them for moving nearly as fast as they possibly could. Additionally, the restaurant was clean and the food, of course, was good as Chipotle tends to be. The cons: if you are really COVID precaution wary, maybe skip this place for awhile. Four out of the six employees working were not wearing their masks correctly, fully over their noses. Yes, they were all wearing masks, but the majority had their noses hanging out... right over all that food they're preparing. Be warned! Some of the staff also seemed to be skimping on the portions of some of the food items like beans and veggies. read more

I placed order through the app. My order was 40-50 minutes past the quoted time. When it was 20 min behind, I asked about it and the last upfront then proceeded to print out the order to be processed. There wasn't a clean table in the entire restaurant. My burrito shell was hard and just horribly cooked. They gave me a small chip instead of a large. Almost all the fountain drinks were out of the soda listed. I told someone about the soda and they said it wouldn't be taken care of until tomorrow. Just reeks of mismanaged chipotle. Probably lots of people that weren't trained or ill prepared by management. Possibly not enough workers as well. Or maybe workers that just don't care and a cultural thing. Regardless, one of the worst experiences at a chipotle out of the many chipotle restaurants that I've been to read more