This location sucks. I just ordered breakfast. There is a woman wearing the headphones. She is rude as hell, she won't let you speak, wants to rush you. I ordered creamer in my coffee and of course there wasn't any in it. I was telling her about it. She interrupted me saying 'how many?" not I'm sorry or anything. Here, workers don't wear name badges, so I don't know her name. She needs to find a job where she doesn't deal with public. And these are the people who want $15 minimum? Please!!! read more

HORRIBLE CUSTOMER SERVICE!!!!!! Brought my kids to get some breakfast, ordered our food. came out to $6.32, gave the cashier $100.32. She handed me back $74.00 folded saying it was $94.00. Thank god I counted out my money b4 driving off. When I brought it to her attention this chick was trying to insinuate that I took the $20. Wtf no honey. I'm not a 50 yr old working at McDonalds I don't need to pocket $20. I'm living GREAT! After finally speaking to manager she let me know that the older woman had just started working there. Gave me all fresh food adding things I didn't order which was a nice gesture, but I would have rather just got what i ordered in the first place w/o all the bullshit. read more

I come here often since I go to school. & all I order is a 2 McChikens & they always ask me to pull forward. I also asked once if they do military gift card & the lady in the back just stared at me rudely & said no. Place could use better staff read more

This McDonald's is disgusting it was ketchup and juice on every table all kinds of stuff on the floor and like 4 employees sitting down stuff in their mouths at their break read more

This location is terrible in all aspects. I use to go here about six months ago until I desided to try the oatmeal. I waited in the drive through 10 minutes and when I got to the window, they wanted me to go park while they prepared the oatmeal....really!? 10 minutes was not enough time to put hot water in dried oats and stir it? Since then, hey have remodeled the location so I thought I would give another try. I waited in line for 5 min while a women and a child tried to figure out what they wanted and then an employee ordering food. Once I ordered I waited at least another 6 minutes for the food to get there and it was totally wrong...not what I ordered at all. I asked for my money back. While I was waiting I could hear the manager telling the worker to park cars...what this means is you order your food in drive through, pay at the pay window, then when you get to the pickup window they ask you to go park in a designated spot for them to bring it out to you. As I went out to my car I saw another car that they had parked and I asked what she ordered........a mocha coffee!!!! Are you serious? This place is the worst! Now, if that wasn't bad enough....you walk in and get attacked by flies....everywhere!!! And this is before you have any food. I got my cup for some coke and the entire soda station is infested with nats flying around and landing in your drink as you fill your cup. I will NEVER go to this McDonald's again and you shouldn't either. read more

This is a scary place My friends! You must keep an Eye on your Car while in here also! Food is Regularly bland!(Came in here for Coffee-which is great!) read more

My family and I were headed to a funeral and stopped by because we were starving from the long drive. They told us to park in the first parking spot and we waited patiently for a long long time. Once the food finally arrived we were in a rush to leave and eat in the car on our way. We soon realized that they forget my 4 orders of fries! read more

Newly remodeled. Big okayland for the kids- Inside as it's hot here! Buy one get one free McCafe between 2-5 so can't beat that deal. I get the same 'skinny vanilla latte' that I get at Starbucks but for way cheaper! read more

Never fails Employees here are lazy ass fuck Managers worse always on their phones Today was worse All I ordered was a large drink n a mcchicken Vanessa took my order Came here for my lunch around 11:45 almost 12 7 mins and still no food I seen a tall white young girl just standing there doing shit believer her name tag said crystal Still no food This short heavy set green eyed red hair girl told the white girl to help take out her orders Crystal still didn't budge After the short girl finished what she was doing she took it upon herself to bring me my one mcchicken that I had been waiting 8 plus mins for she apologized for the long wait I asked her for her name Liz very sweet women Thank god at least one person truly does their job yet alone someone else's job All I need to say is management needs to keep their eyes and the lazy ass employees and Liz keep up the awesome job Seems to me she needs to be wearing one of those white shirts Instead off that one heavy set taller lady that was present who by the way didn't help out either If that lady was manger boy is this McDonald's getting led by the blind Ridiculous wait for one ONE item Once again thank god for Liz Mcchicken tasted sooo good today Maybe because I waited a long damn time to receive my food that I starving.. Will be calling corporate Unprofessional unnecessary and uncalled for read more

I'd give this place a 5 Star Only for Elizabeth she is so attentive!!! She deserves to be treated better there with more respect. The reason this place is so spotless is because of Elizabeth. She is a multi tasking while she cleans she has here ears and eyes on everything making sure each customer is being heard for every single one of they're needs. She should work somewhere that she can get tipped she would make the money she deserves elsewhere. The 3stars are going to this place because Elizabeth works there and the managers there can't multi task, they are so ignorant asking Elizabeth to clean more here and there when she does more than enough. Plus all they do on a job is chit chat instead of focusing on clients I believe that's very unprofessional. read more

If they have both drive thrus open, God help you are in the right lane. I was the first to show up in the morning, only to see 3 people behind me pass me up on the second drive thru. That's all it took for me to stop going there. read more

Went through drive thru at night. Served quickly and efficiently. We placed a large order. No problems. Gave us lots of sauces without even asking. Only thing is they never gave us any napkins. read more

Worst McDonald's around. 25 min in the drive thru. Now I know you get what you pay for. But really... There was only 2 cars in the drive thru. And One of the cars was me. read more

Typical McDonalds location. If you notice longer drive thru lines, chances are they're experiencing a delay. They'll never acknowledge it, but i've been held hostage in the drive thru a few times for over 10 minutes as they struggle to meet demand. Although this occurs seldomly, it's really irritating when you want to grab something quickly. Other than that, it's your typical McDonalds. read more

The experience at this McDonald's was pretty great. They had light up tables, very modern. Omar took my order, he was so nice and made my experience delightful. He's the reason I'm more likely to come back again. read more

I went to this McDonald many times when I visit my friend in hospital and I am deaf, I have no problems there. But It just cashier being rude to me she was giving me attitude when I was trying order both Coke include my foods and apple juice for my step-daughter and this person gave me attitude about it, It just because she is confuse of what I want. I already talked to their manager about it! read more

It would have received a 1 star for messing up my order and I ended up not being able to eat for hours. When I took the food back hours later the manager saved the day, gave me my money back AND gave me a free meal. I know people mistakes with orders all the time and it doesn't usually piss me off so much but this girl wasn't friendly in the first place, the mess up shouldn't have happened AND no one answered the phone the 400 times I tried to call. Even so, the manager being so accommodating and fixing it, no questions asked, hours later, made me 100% happy with the situation. read more

I used to work in fast food so I know how Annoying drive thru is that being said I am never rude to a server cashier or anyone behind a counter its a tough job dealing with unnecessary attitudes all day ...I pulled up to the drive-through and I ordered my meal asked for my fries with no salt and I waited for five or more minutes at the window and then my received my meal the person who handed me my food put like seven or eight packages of salt right on top of my fries again I asked for no salt on my fries so why put the salt it was completely disrespectful/unnecessary of a cashier to act like this I've never been to a McDonald's were the service was good #itsyourjobtobenice #getoveryourself or get a new job!! Anyone who has ever worked in fast food knows this behavior is a cashier lashing out at a guest speed of service is important but customer service is #1 read more

Horrible service all around but that's no shocker when even the manager seems to not give a shit at all. I walk my dog with my boyfriend about every week around Colton and we usually just stop at McDonalds just to get a water cup for our husky. I don't know how it can take more than 10 minutes to acknowledge you have a customer that only wants two water cups. Everyone who works there would look at me and hear me say excuse me and blow me off the same way I've seen them blow off homeless people asking for a water cup. Any other time we go just to eat the service is slow and sometimes you have a sassy young adult who you can tell is done with the job and putting up a fake attitude to appease the customer. If you're looking for a good meal or fast service you're better off visting Carls Jr. or Jack in the Box. read more

Only accepts cash throughout the night whenever I go there; that was quite unexpected and seems to occur at any time of night.

I just left the drivethru I was waiting for like 5 minutes for my food, they forgot my baby nuggets from her happy meal and all of or fries were hella cold. I was disappointed with they service I couldn't even go back to complain and get all my food . Smh read more

As far as McDonalds goes, this is the best one in the Colton area. The drive thru is quick and accurate every time, and the workers are very polite and efficient. The location itself is prone to transients, but if you use the drive thru, it's not a problem. read more

Friendly staff. Roomy dining room. Clean bathroom.

No star would be more appropriate...this is the worst McDonald's, I mean, fast food on this street!!!! Don't waste your money and time at this location. I have given this place so many opportunities. 2 days in a row last week, they had me wait for my food at one of the reserved parking spots (both times) but they STILL didn't get my order correct. I ordered and PAID for 2 McGriddles and they only gave me one in the bag. I ordered and PAID for 2 hash browns and was only given one. And I ordered a caramel macchiato and was given plain black coffee. PLEASE CHECK YOU BAGS BEFORE DRIVING AWAY! They either forget some of your order and/or they just complete give you the wrong items. It's ridiculous. I went here again for lunch and was given a random/extra patty on top of my burger - DO THE PEOPLE IN THE KITCHEN NOT PAY ATTENTION? read more

Has 2 stars for a reason! Was in drive thru and ordered a combo and realized I only had a $100 bill and 3 singles. Asked the lady if she could break it and told me of course they Can! Lord behold I go to the window and find out they don't have change to break it. Now what do I do? I just waited 15 minutes to get my meal for lunch and was told i couldn't get it because of there mistake? Was just asked if I had anything smaller and told them I only had 3 singles and was just told couldn't do anything about it. Obviously this McDonald's can't get there things together here. Maybe new management? Please? read more

They get super busy, but offer superior service. I go here often. Breakfast is the only reason i took 1 star away, because they get the order wrong on occasion... mainly during breakfast I noticed. Last night I got a Frappe mocha and a hot mocha. I had to park 'cause the mocha machine needed to be cleaned... they more than made up for the wait, giving me LARGER SIZES AND AN EXTRA FRAPPE MOCHA JUST FOR THE HASSLE. This place is awesome ! read more

Not worth the wait when you could go to subway and still get done faster! Also, you get what you pay for. Low quality food and service should makes not a destination point for the average person on a lunch break read more

Horrible manager walked up to the counter three time to talk to her she would look at me and start bagging horrible service do not stop at this one read more

If I had the choice to choose no stars I would! I'm so sick of this McDonald's. The wait is always long, they're severely understaffed (I guess since they have order kiosk that you're supposed to order yourself). Everytime I come here my order is wrong or cold to where I have to request fresh food. The only reason I come here is because it's close to home but I will definitely just cross the street and go to Wendy's next time around. I'm not dealing with this terrible customer service anymore. read more

This is my first time in this location and they took over 30 min on the drive thru to get me a ice cream cone and a fudge Sunday. Did I mention it was only 2 cars ahead of me. They didn't even apologize for the inconvenience. Horrible service. read more

I was at this McDonalds location yesterday,1/09/2014, and I ordered a McDouble burger without ketchup but with Big Mac sauce and they charged me an additional 30 cents without even asking me if that was ok. What a rip off! It can't cost them any more and they make each burger individually anyway. I have been to this location before and the service is always sloooooooow and the employees are not friendly. I would recommend you try another location. They may have remodeled the restaurant but haven't fixed the service issues. read more

If I COULD I would give it ONE star!!! first of all let me start by saying I HATE McDonalds, never was a fan but my BF and son LOVE it, anyways we use to live close by to this location and would go there at least once a week, and every time they PROVED to me why I HATE it, so my son usually get the happy meal, and the BF get the 20 piece nugget. so we go through the drive thru and order and they ask you what kind of condiments you want, and we say Ketchup and BBQ sauce...when we pull up to the window we pay and they hand us the food. we then drive home and when we sit down and they begin to take the food out only to find out that there is NO KETCHUP and ONE packet of BBQ sauce O_N_E it drives me CRAZY I immediately CALL them and I go off on the person who answers I mean WHY are you going to ask me what condiments I want and fail to give me enough I mean SERIOUSLY you expect my BF to eat a 20 piece with ONE damn BBQ sauce smh and all they had to say when I called was SORRY WTF!!!!! my BF drove all the way back for BBQ sauce cause we didn't have any in the fridge! and they gave him 2 free apple pies but that's besides the fact, they shouldn't be STINGY I mean WTF! ugh just make me angry! read more

I love eating late nite but lately there closed around 2:30 3:00am. Well today i managed to catch them open on the late night, tryed to order a salad with grilled chicken. Fresh grilled chicken the worker (Star) told me there only frying fresh food. So i asked for a 20 piece chicken nugget fresh I didn't feel the need to check the order because I ordered it fresh. Well when I got home the chicken nuggets looked disgusting they looked recooked and when i called back to complain the attitude tje lady had. Never again read more

On Friday, 1/22 en-route to AZ, my daughter and I drove thru for a quick snack. We both ordered a chicken snack wrap, mine grilled, hers fried. We also ordered some fries. Within 30 minutes we were both hit with what I believe to be food poisoning. We made it to our destination Friday night, but we were both down for the count on Saturday (all day & night). Finally able to somewhat function on Sunday, we had to get back in the car and drive back home, as I had to be back to work on Monday. Needless to say, not a good weekend and that will most likely be the last time we dine at any McDonald's. And I'll be reporting this to the Health Department. I would have given this a zero rating, but that wasn't an option! The silver lining, we both lost some weight... read more

Food is good, unprofessional employees night shift take forever!! Everytime we order in the drive thru something is always wrong. & we have to come inside so they can fix it. Charge me for Big Mac sauce but don't ADD Big Mac sauce !' Smh I only come here cause it's close . read more

Manager had bad attitude, i said thank you for my order and i got no reply. Not kool breakfast time at 6:40

Always out of something our something broken nice people but you can't sell what you don't have

Horrible service!! Their management is ridiculous! And I would never recommend anyone to come here and expect decent service seems like every time I've came I've had nothing but attitude from employees and they are very unprofessional. They would get -10 stars from me! read more

Mcdonalds needs to stick to what they know mozzarella are horrible and dry could not find the cheese

4 out 5 times my order is wrong or something missing and of course the ghetto employees have attitude. Employees look like they eat mcdonalds all day lol read more