I am visiting this area again and this location is still clean and the staff are helpful.

Bad: they have rats, at least dead ones, the playplace smells of death (pest professional with specialized field of rodents) no heat in the place today, probably dead rats in the ducts from poisoning them.... Not the first time for the smell either. Good: breakfast was great big breakfast with hotcakes. Fix your rodent issues though, not good for business and the look on the low level employee on his break over hearing the wife and I told me all I needed to know. read more

They made our hamburger 4 different times with cheese when asked for no cheese. Then we went to play in the play structure and it smelled like stinky diapers. So gross..... read more

You still like this place but the new late night manager is totally rude. He didn't want to make the McFlurry correctly so he sprinkled Oreo powder on top of a soft serve, and then sloppily handed it to me, saying "oops" you still like going to the McDonald's but the late night GM ON SEPTEMBER 2, 2025 is out of hand. read more

7/12/25 12:45pm. I enjoy Justin who works the window and takes orders. Out of all the employees he's so efficient and pleasant to hear when taking my orders. Justin you're a rockstar and keep up the good work. read more

What is the strong sewer smell in the Play Place area? Took my grandkids there to eat and play and had to leave right away because it smelled so bad. read more

Chucky the manager is excellent. It's just a McDonald's. Food is the same as others. It's clean. It has a play ground. Its convenient off the highway and on east. But I stopped in and couldnt figure out how to order a kid meal without a happy meal and Chucky the manager helped at the till and saved us a bunch of money. Not sure I've seen that other places. And generally whenever we have stopped here the staff are great, the food is fresh and hot and orders er complete. read more

One of the nicer franchises. Staff remembers my name, and frequently my typical order. Pleasant place to sit and read. App success is hit and miss. App provider is frequently offline, or location wi-fi is unreliable and fails to load. On occasion, launching the app in the parking lot before walking in helps - but not always. Some outages last days. Only complaint is with corporate policy - can only load receipts by hand (when the app fails) once a month. I have many points I'll never be able to claim. Still my location of choice. read more

Not very often that me and my hubby eat McDonald's, but we are travelling and my hubby was starving and not picky at the time , but we made a 40 dollar order and had like 5 hash browns and did not receive or was even asked if we wanted ketchup.Hubby was frustrated about that , but over all it was ok it's what is expected for fast food .I'm personally not a fan of fast food anymore, but once in a while is ok . read more

Night manager: amazing, the best, give her a raise!. Idk if it's the morning or day manager but : TOTAL BIATCH. As for the inside, what tf is up with the playground area! What is that SMELLL?? do better. read more

One of the WORST staffing ever. They gave me what is OBVIOUSLY old, cold burgers. I can especially tell because I asked for EXTRA PICKLES and they gave me none with both the buns stuck to the damn pattys. Their cook was OBVIOUSLY HIGH and announcing all the mistakes he was blatantly making on all the orders. They also told me I can only be in the drive through for 2 minutes before having to go through again? I feel like this happens EVERY TIME I go to this mcdonalds. 0/10 don't recommend this location. read more

Would give zero stars but I can't, it's whatever. First off my food was hella cold, I found hair in it? Like what the heck. And then why is the lettuce outside the burger and what the heck! And the mayos was on one side?! I literally had to use my own ingredients. And outside was a homeless man screaming. My burger bun was also elbowed? Would give a zero. read more

McDonald's - "Spicy" lettuce with a side of elbowed bread and cold meat - Coffee & Tea Near Me - Chico, California

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By far the most inefficient McDonalds in the area. Staff moves at a glacial pace, routinely makes mistakes on orders, and clearly prioritizes drive through vs dine in customers. Despite the ideal location I will be going to other faster locations in the future. read more

The interior room is nice and clean. Updated and has a play area. There is ample parking with shade as well! The service in lunch/dinner seem to be pretty slow/under staffed. read more

McDonald's - Fries and Hot 'N Spicy McChicken - Coffee & Tea Near Me - Chico, California

Every time I order breakfast for delivery, the food comes to me with something missing or wrong, or an entire meal missing. I ordered a Big Breakfast With Muffin, and the attached picture is what was delivered to me. No breakfast and a bag full of condiments. This happened twice in a row, 4 weeks apart. The only time this place is ok is during lunch when a specific person brings out my order, she makes sure it's all 100% correct, but everyone else 100% messes up -- especially the manager/owner who doesn't know how to read her own menu items and she ALWAYS messes up the order. ALWAYS. This place is just full of very bad leadership. The management/ownership of this McD needs to be removed asap, because they simply can't get any of this right -- even after falsely marking up the prices on DoorDash. DO NOT ORDER DELIVERY FROM THIS MCD. IT WILL LIKELY TURN OUT WRONG. read more

McDonald's - A bag full of condiments and zero breakfast. And that's after falsely marking up the cost of food on DoorDash. - Coffee & Tea Near Me - Chico, California

The guy working there with dreads is very rude. I couldn't catch his name as he wasn't wearing uniform or a name tag while working. We were trying to explain to him that we had an online order for a fountain drink and medium fries, and my passenger was redeeming a single vanilla cone through his points on his phone (two separate accounts). Every time we explained that we're here for my online order and the redeemable cone he would slam the window look at the screen and ask the same exact question at least 5 times as if he didn't hear what we had just told him while slamming the window each time he asked. He yelled saying we're not allowed to do that on the same account and there's 2 orders allowed per car. It was two separate orders two separate accounts and we didn't violate any rules. He got so mad he just gave us the cone for free and cursed at us as we pulled away while giving the snarky remark of, "They're holding up my line, it's wrapped around the whole street" (there were at most 4-5 cars in the drive through and a closed dine in room). We kept telling him we usually give the person taking the order a code and they'll deduct the points but he wasn't comprehending it. It was 3 items in total, if he can't do a simple task or show up to work in correct uniform he should look for new employment maybe not fast food he can't handle multiple orders. Please talk to him from what we know this isn't the first time we've had problems this is just the first time i left a review because he did not have to make it personal and curse or say snarky remarks when he was in the wrong and we gave him all the info he asked in order to do his job. read more

Every single time I order here, the employee genuinely take forever. Obviously the food will taste the same but I'll preorder it on the app or something and they will manage to take 30 minutes to get an order out. I don't think I will recommend. read more

They were absolutely rude to me! I had came for some McDonald's like can a bitch get some Mcburgers but no I greeted her with a HELLOOOOOOOOOOOO and she goes "we will be right with you please don't do that" not only that but the sodas were as flat as my ass. -100 aura get her fired. read more

Horrible horrible experience. We placed a mobile order way before entering the drive through, the man at the front said " we cannot serve you here you have to go all the way back through the drive way, you can't place a mobile order in the drive through" . We tried to explain multiple times we did not do that, and the man still said I don't care it's company policy you have to go all the way around. The drive through took over 20 minutes for us just to get through the front of the line for just the first round. By the time we got to our turn, the man was SO rude, we said "can we please just have our food?? We've been waiting a significant amount of time and it's clearly ready" and he proceeded to say no it's not ready go around again. HORRIBLE, FIRE HIM. Tall blonde man. read more

Pretty dirty McDonald's. Doesn't seem like they really care about taking care of the floor or drink area whatsoever. Only one lady seemed to be some what " enthusiastic ". Ordered a happy meal but actually got a sad meal :( read more

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Friendly staff and customers. I found everything I would have needed. I would recommend this McDonald's to others.

This location is probably the worst McDonald's in town. Employees are extremely unfriendly, process is slow, and confuse customers by miscommunication. Mm, mm...NOT LOVING IT. read more

I am not sure why I'm reviewing McDonalds, but I'm petty like that I guess. Some rude employees here. I know it probably isn't the best job to work at but that's not my fault. Be nice. No need to snatch the bag away because I asked for new fries. The ones you gave me looked like three day old worms on the sidewalk after a rain - is it so shocking I wouldn't want them? I asked nicely. And wtf is this thin, dried out beef patty on my supposedly qtr lbr? The qtr lbr is supposed to have a nice thick patty that hasn't been frozen. This was none of the above. But at least you got 1 of the 4 pickles on the sandwich. One must have goals after all. Clearly any goals to get most of the cheese on the sandwich is too much so one pickle is well earned. I don't know, have some pride? Learn to do a job well? If you treat MCDs as a training job and actually learn some skills you won't have to have MCDs as a career. Pro tip. read more

if I could give it 0 stars I would these people want $20 an hour but they're not even doing minimum wage work waited 30 minutes for i single thing of fries ridiculous read more

Went through the drive thru on my way to work and ordered a sausage mcmuffin no egg and recieved a half eaten sausage mcmuffin. Really unprofessional and just gross and rude. I rarely go to this location and now I remember why. read more

McDonald's - Went through the drive thru on my way to work and ordered a sausage mcmuffin no egg and recieved a half eaten sausage mcmuffin. - Coffee & Tea Near Me - Chico, California

One of the poorest fast food locations I have ever been to. Food took 30 minutes, place was filthy. They screwed up the order and missed a sandwich which took another 15 minutes to fill. What ever happened to pride in your work? As I waited for my order at 7:30 PM The lady behind the counter yelled at new customers coming in the door that they weren't taking any new orders. No sign on the door or anything to warn others that they would walk away empty handed after being verbally accosted. read more

This McDonald's is the worst McDonalds I've ever been to! EVERY order is wrong and the manager is terrible at helping! Tonight I call and tell them my order is wrong she says too come all the way back so I do and then they says they've can't help me! I try to give them the benefit of the doubt over and over and never one time can make a simple beigeer correctly! Sucks! read more

No matter what day or time of day I go to this particular location, my order always takes an ungodly amount of time to get to me and it's always messed up somehow. This time in particular, I was served undercooked food. That's a health Hazzard. The fries were cold, the beef was Raw and the bacon was cold, floppy, and undercooked. I went in last night and they screwed up my order then as well. I told the drive through attendant 3 times not only what I wanted, but what I didn't want on it. I got to the second window and was told that my order was placed as a completely different item and the attendant did not read my order back to me to make sure she had gotten it correct. I told the person at the second window what I actually ordered and what I did not want on it. They brought me what I ordered and STILL added the item I specifically said 5x at that point that I did not want on my order. Ridiculous! read more

McDonald's - Undercooked beef, undercooked bacon, cold fries - Coffee & Tea Near Me - Chico, California

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We when there last night. Brought #1 big mac combo and badly burned ,hope manager see that picture read more

McDonald's - Big mac - Coffee & Tea Near Me - Chico, California

Closed at 115AM -- all of the workers were sitting outside the front doors. Mind you the drive thru window and internet reflect that they're open until 2AM. What a joke. read more

If I could give zero stars I would. The manager was extremely rude! Screaming profanities at customers and flipping off doordashers. Wait time ridiculously long and multiple orders were completely wrong. read more

The employees did a fantastic job handling a very rude customer who actually cut me off mid order to make a big scene with them 10/10 this shift leader deserves a raise who was on late aftermoon read more

Awful, would give no stars if possible. Been waiting in the drive thru for over 30 minutes. Don't know what's worse, that I'm waiting this long or that it's taking so long to turn out food. Worst drive through experience of my life. Never come here. They should all be fired. read more

I order McDonald's from DoorDash on a very regular basis, and unfortunately I don't have much good to say about this McDonald's on Connors Ave. THEY NEVER PUT A DAMN STRAW IN THE BAG!!! EVER!!! Like EVER!!! Not to mention that they don't add condiments to the bag, even when you take the time to add it to your order yourself. Staff needs to be re-trained to know how to bag an order properly. (and people think the Corning store is bad... Connors Ave is a joke) read more

Do you rate McDonalds other than wether it provides good service or not? Well this location does provide good service. Are they quick? - YES Is it clean? - YES Do you get what you order when going through the drive they? - YES read more

There should be better quality control. Of everything I expect from McDonald's visit, consistancy is top of the list. read more

McDonald's - Never had a burnt patty from McDonald's until tonight, nice job. - Coffee & Tea Near Me - Chico, California

This is the closest McDonalds to our house. My wife and I love their smoothies and ice cream and know all the drive thru staff lol. 98% of the time they get our order right. But they will make it right! People need to remember the staff are young (mostly) and it's likely their first job. They're very friendly and always try to make us happy. We've met many high school kids working here and are always excited to see them transition to higher jobs and college. This is McDonalds, they do their best but this isn't a "restaurant". Please be nice to the employees, they will always do their best. read more

I am not from Chico but passing through. Early I stoped at this McDonald's and order two breakfast burritos. Both were all tortilla with a 1/2 tsp at best of filling. They were microwaved to death. If I wasn't half way down the highway again I would have thrown them back at them and depended a refund. This is shameful and a rip off. No wonder I avoid these places. read more

This pace is horrible with customer service. I've been waiting for 15 minutes for a mobile order. I called to see why things were taking so long the lady just kept yelling at me telling me they are working on it. I ended up going through the drive through so after 20 min of waiting I get my food. This is not acceptable. read more

I just ordered lunch for my son which was a happy meal .when my son opened his chicken nuggets box and finds no nuggets .instead there is some kind of sauce spewing out of the box! When I alerted the staff they acted like it was no big deal! Really discussing!we won't be back! read more