I just ordered lunch for my son which was a happy meal .when my son opened his chicken nuggets box and finds no nuggets .instead there is some kind of sauce spewing out of the box! When I alerted the staff they acted like it was no big deal! Really discussing!we won't be back! read more

This is the slowest "fast" food restaurant ever. Drive thru or front cashier. 10 at night or 7 in the morning. Goodness gracious. Either hire more people or I don't know what but it makes no sense to wait 10 minutes for a cold sausage burrito or worst! The fries are cold and hard! Dang read more

I absolutely love this McDonald's! Best one in Chico. I drive for Doordash and every time I go there to pick up an order, the staff are very friendly and the food always feels hot. Never had one of my doordash customers complain. thank you read more

Check your order if you do order through the drive thru cause they'll purposely mess up your order without caring thinking you won't check since your in the drive thru!!! read more

Visiting this place is like visiting the doctor's office. IT TAKES FOREVER TO GET YOUR FOOD. It doesn't matter what you order plan to wait at least minutes. Far from fast food. There are three other McDonald's in town with superior service and staff. Avoid this one. read more

7 minutes to get 1 glass of ice tea. This is stupid. Had to wait for someone else's cheeseburger

It's 2pm and 90 degrees outside on a work day, good time for ice cream cone. I wait in line behind 4 guest, and when I place my order this tall guy says the machine is down. But, I can buy a shake at regular price. For two weeks this mcDummes had the ice cream machine broken, but they got a new one. So how could this brand new machine be down, he claimed it was being cleaned? During the whole time in line, no one was cleaning it right behind this mcDummy. This is how brilliant this location is, the forecast of weather this whole week is Chico warm. So, let's close down the ice cream machine at our peak time of heat, Brilliant! Wait, lets not put a sign up at the curb side order app. Just to screw with people, they'll spend 20 minutes on our phone app and get no where! So, if you can make a shake and that is ice cream, then why not make a cone? Because the shake is not ice cream? read more

To the general manager of the Connor's Avenue McDonalds. A couple issues. One your staff needs to answer the phone. They have a bad habit of not answering the phone which is totally unprofessional and unacceptable. Two if your restaurant is understaffed please close yourself on Doordash so I know to order from somewhere else. I ordered food from your store on Doordash and it took more than 2 hours to arrive. After calling your restaurant SEVEN times the staff finally answered and explained why it was taking so long for me to get my food (low staffing levels). When I asked them why they didn't close the restaurant in the app they said they have to ask permission to do this. This seems like a bad policy and is dramatically reducing my service level and satisfaction. If you can't fulfill my order in a timely manner don't accept it. read more

we ordered around early morning time and there weren't very many people there, so our food got to us very quickly. the quality was 10/10 best sausage egg burrito i had ever had from a mickey d's. read more

After realizing that my order was incorrect. I asked a young man to help. He made up for his coworkers error and handled it perfectly. Thanks Calvin. read more

Slowest fast food mcdonald i ever been to !!! Waited almost an hour just for my food through the drive-thru and it wasnt even alot to begin with . If your in a rush , i dont recommend coming to this mcdonald . Takes too long . read more

For the past few weeks I went there three times because my kids are bugging me and we go out now to get some food I don't know what's wrong with the store from staff and food and service it does not worth a crap anymore 45 minutes for an order through the drive-through customer service suck the all the employees I think stone No professional training the manager the one with the glasses she doesn't know how to talk she's it doesn't know how to hold a conversation with a customer no respect girls will be dancing everybody have the earpiece and listening to music and dancing when they're working you cannot understand what he or she saying the GM of the store is doing a bad job that Night Shift completely crappy I don't recommend the store for nobody because I think the majority of them please they're on drugs and the food nasty I would never go back there the restaurant down in mangrove it's amazing the first is good the food is good the employees the service is the very professional not like this is Stor the one in East Avenue and Chico I know that a local owner who owned this place read more

Stopped at this restaurant about 25 minutes ago. Got exceptionally rude service. My order took a very long time to come out, fries were not warm. The man who handed me my bag of food refused to get me the two barbecue sauces I asked for, instead he gave me one, and said I was lucky he didn't charge me the $.21 for it. Lucky me! When I took the barbecue sauce from him, it was crushed, open, and leaking. It got all over my hands, car interior, and my clothing before I got it in the bag. I called the restaurant to complain and I asked for a manager, the man I interacted with claimed that he was a manager. He asked if I was, "...the two barbecue sauce guy." He was VERY rude over the phone. He claimed his name was John McIntosh. I never gave this man a reason to be rude to me. If he was going to charge me for the barbecue sauces I asked for, he should've just done that. I had change to pay for it. I didn't get what I asked for, instead I got exceptionally rude service from a person in a management position. 2-3-13 @ 12:15am Apparently, this guy did not believe that the customer is always right... read more

The overstuffed, subliterate apes who work the drive-thru here will manage to screw up any order that is more complicated than a single digit (i.e. "gimme a numba' two"). The service is as slow as the workers' wits and its quality rivals that of a nineteenth century asylum. The food is like any other McDonald's in any other part of the world but the taste is tainted by the constant reminder that it was prepared and served by a gang of hormone-addled ninnies who could all use a long session of electroconvulsive therapy. read more

Make sure you check your order before you leave !! They forgot my dam fries ! This is not cool !

Great drive-thru location - open late!! Fast service and they always get my order right (so far). Food is hot and they give me the extras that I asked for. Snaps for attention to detail! Also, McDonald's fries = best fries in the universe! Location is great - right off the 99 at East Ave. I love to stop in and get an Iced or Hot Coffee before my 3-hr evening classes. They have other types of cool drink offerings that are nice when it is like 1000 degrees in the Chico summer. As far as a McDonald's fast-food restaurant goes, this is a really good one. Kudos to them! read more

Just ate here for lunch. Not a big crowd and this place was SLOW. The self serve catsup was empty. I found out because when I tried to fill a little container it splattered catsup everywhere. I glad I was not up close or it would have gotten on my cloths instead of just all over my hand and wrist Food was good and it was hot when I got it. Place was clean read more

The hours posted are incorrect. I've been in the drive thru at 12:00 and told that they were closed. No idea what the actual hours are but it would have helped if they had let me know they were closed instead of letting me and 7 other cars wait in line at the drive through. read more

This McDonald's is specifically open until 2 AM. Me and my fiancé went through at 12:40 AM. They said they were closed and there were no signs about their hours changing or closing early. Sure I'm just being petty but I don't actually believe that they were closed. If I'm wrong please correct me. read more

Stopped here on my way home from a trip. Ordered 2 $1.00 cheeseburgers no catsup, no mustard, add MAC sauce. My total came to $5.13. What??? When I questioned it, I was told that they add .89 cents for the Mac sauce! I have NEVER been charged for Mac sauce before and was not informed of a charge. The manager rolled her eyes at me when I questioned it. No apology Needless to say, I will NOT be returning here. read more

I go here pretty often late at night around 12am-2am. I usually just order mcflurrys or a big mac or two, but ive never had any issues. Sometimes the drive thru line can take a while if it's sorta full and people are placing big orders, but that's expected at night when they have only a few workers there. Overall id say they do a good job on the late night shifts read more

Stupid goofy employee did not want to talk to me. Intercom was broken, I couldnt say she was outspoken. All I wanted was good service, instead she made me kinda nervous. The food was cold and this chick acted like a 10 year old. read more

I'm giving one star, because a rating is required. A friend and I took our kids here today; because they wanted to play on the playground. The restaurant is absolutely filthy; with dirty tables, greasy windows, food all over the floor and trash cans overflowing. We were given our food without a tray. When we asked for one, the manager said "sure....if I have any that are clean"; with trays piled up on every trash can. Yet the entire time we've been here, not a single worker has come out to the dining room. They are FAR from busy (there have only been 2 other people with their kids), but the entire place is sticky to the touch. Will not be returning. read more

Elsie was very nice, and very helpful, and made our trip here very fun and enjoyable! Thank you Elsie!

I arrived at this location and took my order using the McDonald's app for the first time up at the register not using the kiosk. After placing my order and scanning what I thought were my coupons I paid for my order and received none of my free coupons. After speaking with the manager I was told that the cashier didn't ring it up properly yet all my coupons were scanned and we're non-redeemable for any other purchase and yet I was not able to receive the items because they were not put into the register. This is the worst customer service I've ever received I'm completely blown away by the lack of customer service at this location read more

Zero stars for this visit!!! (Wouldn't let me post if I didn't select at least one star). The absolute worst service ever. We went inside since three vehicles pulled in drive-thru ahead of us (we had limited time). There were a small family ordering ahead of us other than that there was no one else inside. We waited at least 20 minutes for our food. We had to rush out to get back to softball field. The fries were not warm, all thrown in same bag. One of the fries were requested to be made to order with light salt. The shakes were completely melted due to waiting so long. We didn't receive one of our orders of 10 piece chicken nuggets. This is very bad customer service for the amount of money that the food costs now (was almost $60 for our order today). The employees expect high wages while giving half effort to get orders right and out fairly quickly. I could understand if they were really busy, but not as dead as they were. Yet the drive thru was moving really quickly. Hopefully they were getting what they ordered. Maybe the online training isn't the best route. So disappointed, especially since we are 45 min away from home and no time to go back to get a refund for the crappy food we did get, or the ones we paid for and didn't get. I hope this message makes it to a Corporate staff member that will do something to keep this from being an ongoing issue. read more

The McDonalds on Conners Ct in Chico has a kids play room that was recently remodeled. My wife and I had high hopes that the maintenance issues might be resolved, as my wife has complained about the unsanitary issues with the playroom before, but that falls on deaf ears. I took my grandson there for dinner last weekend, because it's his favorite place due to the play room. We went straight in (mind you it was not busy at all, and only one adult and one child playing), and I looked over the many vacant tables, and they were all dirty, and the floor was filthy! I had to wipe a table off myself, and as I said, the place was very quiet on a Saturday evening. And that's not all: I had not had a Big Mac for over 10 years, but I had nice, mouth-watering memories! The meal I received (at almost $8) was unacceptable. The "Big" Mac had 2 patties that were about the thickness of a business card, and were much smaller than the bun. Almost no lettuce, a small pickle, and it just was not good. My wife has complained about the unsanitary issues with the playroom before, but that falls on deaf ears. I would have given zero stars, but that's impossible. I will never take my grandson here again, or ever go for myself. Even though there's no playroom, I'll gladly take him to In-in-out (a much better meal for less), or even Carl's Jr. People deserve better than the new, downsized meals at McDonalds, and common courtesy to at least keep the kids area clean! read more

This is your typical McDonald's. Does anyone even read Yelp reviews of fast food places? Come on. You know what this is, and you're going to go there regardless of Yelp reviews. read more

always open no matter how late it is and i'm always super ready ha ha plus strawberry cream pies always hot

ccheck your bag. They always scew up your order when you use the drive thru. I have been using this location for years and i go inside to order because i dont want to waste my gas and time. There are other places i can get clone meat. read more

It's a solid location. Like that it's open late. They seem to move pretty quick with the drive through.

Every McDonalds we have gone to has allowed extra fries in their kids meals instead of fruit or yogurt. This McDonalds will not and did not allow this, even after I told them all other McDonalds we have been to have allowed this. Unhappy children makes for an unhappy mother. read more

Terrible, I dont know how after a remodel the play place still smells like cat pee... every table except maybe 1 was filthy and we watched a lady walk around and straighten chairs and twice use her pole to smash down the trashes but not wipe down a single table..... I dont understand how a place could be so filthy with barely anyone there... read more

I've been going to this McDonald's for many years. The staff has always been friendly and I've never had a problem with my order. I usually go through the drive through and always make little adjustments. By the time I get to the second window, my food is ready just as I ordered it (I always check, just in case :*). I was surprised to see negative reviews. read more

Easily the worst of the McDonald's in Chico. The employees seem to be the problem at this location. To be fair they're not all bad but the good ones are severely outnumbered. Employees' customer service skills are lacking and they don't seem to be in any hurry to get your order out. The food tends to be poorly made and not fresh. I've had problems ordering food off the menu several times due to the order taker not knowing what the food was or how to ring it up. Never the same experience twice at this McDonald's which is NOT what I look for in a fast food restaurant. Skip this location and go to the one on Palmetto Ave. read more

This place had great customer service in the morning. I go through every morning before work. I like how they seem happy to work in the morning. read more

Service is slow. Not enough staff. Order large fries and you will get half full. Save money and buy small one. No napkins or ketsup anywhere. Sad. Business going down the drain. Not so clean either read more

google and their own sign said theyre open to 2am but i went at like 1:00am and there was noooo one there on the comms ... and when i pulled up to the window the dam manager was doin the mf "cut it out" sign didnt even open the window or nooothiiing. read more

If I could leave a 0 star rating, I would. The workers here are rude. I had ordered a smoothy, and as I pulled up to the window I could hear this individual complaining about making my smoothy. The ridiculous part is that he wasn't even discrete about this, he was yelling it to his coworker. I heard him complaining for about 5 mins while I waited for my food. It was the awkwardest thing ever when he had finally handed me my food. And on top of that they gave me 9 chicken nuggets instead of 10. read more

I just got two fish sandwiches from this location and drove 5 minutes home. They were both dry as stale. One was barely edible but the other was literally glued to the cardboard box and I'm not joking one singe bit when I say I tried pushing my finger and thumb through the bun and COULD NOT. it was rock hard. You know I probably eat at this location once every two days and usually the food is acceptable. Tonight 12/3/2017 @ 5:36 pm someone ruined my dinner. I called and asked for the manager.. of course the girl that answered the phone said "I'm the manager" I told her the situation and that I don't want anything and I'm not even coming back to get a new sandwich. To that I get zero reply. Not an "I'm sorry" NOTHING. and I wasn't being mean at all. I said I just wanted to let you know. Then as I'm sitting there listening to her zero reply I said "ok thank you" then she said ok thank you. Listen... I know it's McDonald's but c'mon... it's also just bread cheese fish and tartar sauce. Then just a teeny tiny common sence. read more