Big chunks of ice in smoothie. Drive thru should have two side by side entrances. The one behind the other still holds up the line when person in front is slower. Can't go around them either with curb. read more

I found a piece of plastic in my kids sausage breakfast burrito. Never got a call from this establishment and reached out to McDonald's and no one acknowledged this issue read more

McDonald's - Breakfast 2 Sausage Burrito Meal - Fast Food Near Me - Chicago, Illinois

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Great place for kids. Soft plush carpet and foam underneath and the kids play with just their socks here (shoes must be off and placed in a cubby) so it's nice like home. It's clean and the musical instruments make music when they are sat on or pushed or tapped. The life sized instruments are plush and lined w cushion. Nice theme for a McDonalds. Happy meals $4.99 come w a mini croc replica and stickers. Happy meals comes w the toy, a drink (milk, juice, or water), 1 kid fry and choice of double kids fry or apples, and 6 pieces of chicken nuggets or a hamburger. You can make substitutions for up charges. The store is clean and lots of free parking. read more

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Whoever is the manager today 4/2/26 2:30 am needs to be fired asap. The worst nuggets I've ever had. Nuggets were cold and stale, old/sitting out for sure. Avoid this location for your health. read more

Would give 5 stars for the friendly, hard working staff. Dinged a star because it becomes a daycare center with all the nannies bringing in double-wide strollers full of spoiled kids running around. read more

No free refills due to owners choices to nickel and dime their customers. Won't be returning.

Quality, fresh McDonalds food. But the real reason I'm writing this review is because I'm very impressed by how clean this location is. There is a children's play area (must remove shoes) with a rug. It's so clean and well maintained. Cleaner than my own home. While there are no thrills, it gets the job done for families. Enough to occupy a kid's attention for 10 minutes and kids won't be begging to stay. One of the best family friendly McDonald's locations I've been to in my lifetime. read more

McDonald's - Play Area - Fast Food Near Me - Chicago, Illinois

YES, I do recommend THIS McDonalds! Every TRIP I make here is worth IT! THIS is where the IL Governor starts his day, EVERY day, I have read. I order the big MAC all the TIME and every TIME it is the best meal. Warm and FINE quality. They are FAST and much better than other "stores". West Loop? NO! ALSO, I prefer week NIGHTS because the staff is very calm during these hours. FINALLY, the ice cream CONES here are much higher QUALITY than Jenny's which has weird "choices" like "goat" bliss that make me go to the bathroom too FAST. read more

Used the drive-thru today around 1:30 pm. Bought an orange Fanta with our food, and the cup wasn't full, so asked the girl working the drive through if she could fill it up a bit more. When we got home and tasted the drink it was full of soda water, and barely had any orange flavor. So petty that the employee decided to mess up the drink just because I had asked her to fill it up, like it should have been done the first place. I had a very sad 12 year old, and we paid for a drink that wasn't drinkable. Shameful and won't be returning. read more

Quick drive thru, accurate order, but $0.30 for sauce!!! French fries were crispy yet soft and salty- no complaints.

Ordered some food through DoorDash and never have I had so many issue with an order. To start, I bit into a bone within my first few bites of the spicy McChicken I'd ordered. About an inch long and then under further examination noticed most of the lettuce was brown as well. No ketchup, honey mustard, or even a straw for the drink was included with the delivery. Then the icing on the cake was a short, wavy black hair baked in the apple pie safe to say, will not be ordering from here again. read more

McDonald's - Bone from spicy mcchicken - Fast Food Near Me - Chicago, Illinois

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Hadn't heard of this place before, but man am I glad I found it! I was out on a walk down Ashland with my cat, Nigel, and we saw a picture of a cheeseburger on the window and had to try it... Definitely one of the best burgers I've had in Chicago! I got Nigel something called a Happy Meal and he loved it too :-) Good stuff and definitely surprised I hadn't heard of this place before... will definitely be going back. read more

It's just terrible, they always forget something, and they don't even try to fix it, I will never come to this McDonald's again!!!

For the third time in the last six months I've ordered in the mobile app and paid but when I get to the window the guy Carlos tells me that my order is not paid even though it's through the app. He informs me that I have to pay cash if I want my food. I've shown him in my banks app that the payment went through for the exact amount and he holds my food until it gets cold until I give him cash. He tells me I need to go to my bank to get my money back. I think he's extorting money from people and pocketing it. I've never had this happen at any other McDonald's at any time or at that McDonald's with any other employee. Beware read more

I paid for my meal with the mobile app. I requested my pickup via drive thru. Upon arriving, they could not pull up my order. Mind you it was already paid for, I was just picking it up. The cashier looked at my receipt on my phone. She goes and gets her manager. The manager opens up the drive thru window and says "what's the problem?" At this point I'm a little confused. What do you mean what's the problem? The problem is I paid for food and you haven't given it to me. I show the manager my mobile receipt. She tells me to pull forward that she will be bringing out my food. I wait about five minutes or so. She finally comes out & hands me a little bag with one cheeseburger. I kindly tell her that we're missing another burger & fries. Mid sentence she cuts me off and says "no I no miss anything." I show her my receipt again where it clearly shows the other items I paid for & quantities. She still says that I didn't order that. I'm like what? Open your eyes it's clear as day. One cheeseburger does not cost $15+ dollars. She goes back inside to get my food. She did not apologize or anything, she practically threw the bag to me. Very rude larger woman with tattoos & crosseyed. read more

As a fast-food chain, I have low expectations for McDonalds to begin with. Bit this one is truly bottom-of-the-barrel. The employees don't understand how to use the mobile app at all; in my most recent visit (and my last visit to this location), I had to re-order my lunch 6 times and they still didn't get it right. read more

The food is McDonald's, not much more to say - it's as you'd expect. I like that it is spotlessly clean, the kids play area is fun for the little ones and I've always had really good, friendly customer service. read more

Constantly messing up my drive-thru orders. And then it takes forever for them to rectify it, which of course defeats the purpose of fast food. Not acceptable. read more

The Manager Carlos was amazing. Super friendly and helpful. Really professional. Made my visit very pleasant and I will definitely be back. read more

Every time I go, their smoothies are out of order. Everything tastes like it's been sitting for a while except for when they're busy. But when they're busy, they also make more mistakes with my orders. I sometimes like fast food because I get to turn off my brain and eat something that isn't bad, but the experiences here so far aren't worth coming back for more. read more

15 minutes waiting for a Asian salad no chicken When they said is ready........ Hello not what I order They have only 2 ppl working in the kitchen 3 ppl in front And they want $15 dlls for hour wth You got a be crazy no I'm sorry , no apologize forget it I want my money back read more

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They burnt my bagel on my sandwich....they had one job...did they put the toaster setting to 10??? Why do we even have that setting... read more

McDonald's - Fast Food Near Me - Chicago, Illinois

Went through the drivethru on a Friday night. I ordered two 10 price nugget meals, and a drink. The bill was $19.42! I questioned the bill in my head, but there was a line behind me so I just gave a $20, and took my pathedic change. The following day I had asked some people at work, and damn near every person agreed that it the price did not seem correct. The food was fine and served it's late night purpose, but jesus...lol $20 for 2 stupid meals? I won't go again. McDonalds' used to have a purpose of somewhat decent, fast, and cheap...no longer. Very disappointed. read more

Food is usually fresh, and people are friendly, but they constantly forget something. I'm talking nine out of ten times something is missing or wrong. One time they shorted me fires. Today they forgot the ranch dipping sauce. But my QP with cheese was good... read more

Great experience! Food was super-fast and correct. The food was just as good as any other. Lobby was clean and employees were stocking items and condiments. The staffs were extremely friendly and helpful with everything. The lady working the front counter was amazing. She was patient and friendly with my children & listened to them when they told her what they wanted. Had a good experience as always and will return many times in the future. It's a Classic, and still great food and variety on their menu after all these years. I would definitely recommend this McDonald's to anyone in the area. read more

I've had my credit card taken a picture of here and then used by an employee that is no longer here I'm assuming since I haven't seen her. They get orders wrong in the drive thru and then give you ATTITUDE when you go inside and ask for the correct order as well as make you wait an additional 10 minutes. Get it together! Always a bad experience in the morning and early afternoon. read more

My lord this is the worse McDonald's. I have. Even through the drive thru a few time in the morning and it's always slow. Today it was 13 minutes and only two people in front of me. I have seen McDonalds stores build quicker than this one can serve food. read more

Compared to ordering with the mobile app or the drive through, you are better off using the drive through. I arrived and checked in for the staff to start preparing the meal. But nobody came and the person who arrive after me got her order. I had to ask the attendant who delivered the other person's order about the status about my meal. When you get in line at the drive through, at least you have an idea when you're going to get your meal because of all the cars behind you. And with the mobile order, you have to order straws and napkins. read more

Not my best experience at this location. After a long flight home I needed to eat and I came to this location. They first forgot my fries with my meal and then I get home and take a couple bites of my quarter pounder and look down and see raw meat. I want to give them credit because I came at 11:30pm on a Monday night but there are no excuses for this raw of meat. read more

Got an all day breakfast meal with a medium coffee. The coffee was served medium warm, not very hot. Drank it anyway with my meal since I was sitting in my car and until I got tired of drinking luke warm coffee. Went inside to use the bathroom and asked them to top off my coffee with hot coffee and they said no because I had already drank too much of it they said. Found that surprisingly rude and very anti-customer service oriented. Oh well, since that's how they treat their customers, I'll go elsewhere from now on. read more

My mom used to tell me, "If you don't have anything nice to say, you shouldn't say anything at all." I'll leave it at that... read more

REALLY messy in here! We came to have a drink and talk and have been here for 45 minutes and no one has cleaned a table or swept the floor and it looked this bad when we got here. People have been bussing the tables to have a place to sit. Garbage cans are also filled to the top. There are about 9 people working behind the counter and it hasn't been so busy that one person couldn't take some time to clean! read more

FAster, Bigger, Wider, Stronger..the morning after chant that goes through your head as you spend hours in the water closet after a long night of work and playing hard and as you exit into your bedroom you notice the wrappers. The half chewed remains of chicken nuggets and sweet and sour sauce, quarter pounders and french fry boxes, little straw wrappers, paper cups, apple pies and more wrappers and then the smell. its in the room, on your clothes, in your hair, sweating from your skin, its not breakfast food, so you know you left the club before 4, there are only 3 bags of food on the ground, so you know you are alone. 24-hour drive thru with the double order boxes to move the line even faster, you are my backup diary to the days I know not what I do. Please stop it already, I am on a diet. read more

I had a pretty regular experience at this location. On my visit to this store we ran through the drive-thru to grab a quick bite and a sweet tea. Drive thru was pretty quick, and we didn't have a wait at all. When we got our food our fries and sandwiches were hot, and tasty. Nothing stood out to me good or bad, and I'd run back through if I'm in the neighborhood. read more

Just about the worst McDonald's I've been too. It really has to do with the manager and the way he makes the employees do things. First of all, if you want any sauce from the drive-thru, its an extra charge! After paying, and realizing it at the 1st window, I brought it up to the girl who said the manager doesn't want us telling people it's extra, and they would get in trouble... On to Window #2 where I asked for the manager. The manager told me this was their policy, and I asked to see the policy. He could not produce anything. This place should put up signs if they're going to charge so people don't get upset at the employees who are just following orders. This manager is also a terrible person from the 45 second interaction I had with him. Oh yah, one time I went inside to order and I walked in circles like an idiot looking for the non-existent ketchup/napkin/straw bench. Why? read more

Just did curbside and they forgot half my order. Just noticed as I got home and don't want to get back and head back. Trahs

This review is for Mickey's Mocha Frappe, Chicken Nuggets, Customer Service and Building Structure. Mocha Frappe, sans whipped cream, may just be the highlight of my morning. It's delish. and like 4 dollars cheaper than the 'bucks. Love it. The PIC always gets the nuggets and demolishes them, so you know they have to be good. Spicy Mustard is the way to go for a dipping solution. Customer service in the drive thru has always been correct. Thank you for that. Love the new design of the building. Doesn't look like your typically McDonalds. They completely remodeled it. Haven't ever been inside but the outside is legit. :) read more

The manager tonight was perfect-- great customer skills. Unfortunately the downfall is everything else. 1) The new batch of fries are soggy and not the McDonald's "quality." 2) nuggets tastes... Off. 3) though rectified by the manager, the [native english speaker] cashier got my order wrong. 3 stars is really high rating for me throwing away $8 down the drain. Really shows you how great customer-care can make a difference. *sigh. I was really look forward to these fries... read more

Can't judge too harshly, after all this is McDonalds. The corporate champion of corn based food 'products' shaped like your favorite American staples; burgers, shakes, assorted sandwiches containing at least 25% digestible food. Two stars because the drive thru is open 24 hours a day. They would have been given 3 stars but they don't let you walk through the drive thru anymore! I live across the street and I'll be damned if I'm going to get in my car when I'm hammered and craving a grease bomb to shove down my gullet. This usually leads me to either walk to Jewel up the street or to get in a cab just so I can do the drive thru. If it sounds ridiculous to go to these lengths for crappy burgers than you apparently haven't been taking enough shots of Jameson recently. Oh, and the inspiration for the drive thru scene in "Dude, Where's My Car?" where the Asian lady keeps asking, 'and then?' Yeah. That lady works the drive thru late night at this McDonalds for sure read more

Ordered out, I asked for a 10 piece, honey, Big Mac and medium fries what I got was stone cold food an 8 piece and no sauce.