It's a Taco Bell. 'Nuff said. Actually, I wanted to leave a brief review because I came here with my family after we bought a new car, to celebrate! (We needed to eat economically after just dropping so much coin... ;) ) The staff here were really kind and attentive to us, as the only people in the dining area. We started our order on the digital menu and ran into complications, so the staff helped us to transfer the order to the register so that they could help. The other thing was that the heat was turned way up, so we were super cozy from the 20 degree and windy elements outside. Last thing is that we are happy that Taco Bell continues to offer economical options, especially for our family of 5. Though they've had to increase the prices on many of their items (just as every other fast food chain), they still consistently offer a $5 combo option with plenty of food. At the time of this review, I believe it included: a chalupa, burrito, crunchy taco, cinnamon twists, and a medium drink! Unreal! Thank you Taco Bell! read more

I mean, it might be Taco Bell, but that doesn't mean all expectations go out the window. I ordered two of my usual favorites: the Cheesy Fiesta Potatoes and a Chalupa Supreme. I also ordered one of their refreshers because Chicago summers are HOT! With the refresher, I accidentally ordered a frozen one. Credit to the staff for allowing my "whoopsie-doodle" and offering to switch to a different one. Since they only come in one size, and not wanting a sugar-bomb, I went for a fountain drink instead (diet option) The Cheesy Fiesta Potatoes were middle of the pack. Not fresh from the fryer, but not cold either; they seemed like they'd been sitting under a high-powered heat lamp instead. As for the Chalupa, this was towards the lower end of what I've had at Taco Bells. The tortilla wasn't toasted whatsoever, and the beef was notably goopy. What accentuated these problems is that this location didn't have salt and pepper, even upon request. In my experience, it's salt and pepper that help bring out the best in Taco Bell, not just the sauces (those are a close second). Without these basics, both the potatoes and chalupa were bland. What this place did have, however, are very high prices. It was downright sticker shock when I saw the chalupa was almost $7. For something this unsatisfying, it is basically highway robbery. In terms of service and staff, considering the Michelin guide isn't stopping by, it was generally good. It did take a little longer to get my food than I would have expected given how dead it was, but not outrageously so. Finally, regarding the location itself, things were clean, but the space was neither comfortable nor inviting. It looks like they'd started some kind of renovation and left it only a third done. Thus, while not horrible-terrible, the experience at this location was underwhelming. There's no shortage of Taco Bells in the Chicagoland area; thus, when the occasional craving strikes, this one will not get a return visit from me. read more

Taco Bell - Interior - Fast Food Near Me - Chicago, Illinois

See all

Took them over an hour to make 2 cheese quesadillas. Defies logic. Oh and they forgot the cheese I paid for and sauce packets

No stars at all. The worst service ever. Took 25 minutes for my food just for them to say they forgot and had them make the order right away. On another note, it's messy. The tables are disgusting! This location has gone to shit! read more

absolute terrible customer service and didn't get the order right. ordered 2 5 layer burritos with no beans, no sour cream and they still put the sour cream on. No one in front of us so we watched while our order sat on the counter for 13 minutes while we sat at the drive through window watching the guy make sloppy drinks and talking to a customer. only one car in the parking lot and 3 employees. absolutely ridiculous! read more

Rude and gave me the wrong order with no sauce after asking for sauce. Hint to everyone working at Taco Bell. Just give sauce if asked for or not. $17 for two items and maybe 15% of it was meat. Will never eat here again read more

Taco Bell - Fast Food Near Me - Chicago, Illinois

Second coming to this location and it's been great both times. Food tasted great and fresh and service was speedy. 10/10.

Apparently this location doesn't serve breakfast. Hopefully saving whoever reads this some time. Other than that I haven't had a bad experience here. read more

Even if you're drunk don't get it. They'll just not give you 75% of your order. I never thought reading an order, making it, and putting it in a bag would be so hard. read more

In store closes earlier than hours posted on the door. Tried drive thru but was refused service. What is the point of a store open until 5am if they refuse service as early as 2am! read more

I've been waiting almost 90 mins for an uber eats order advertised as 15 mins- my first uber eats driver canceled and now the second one has been waiting for 15 mins- it's Sunday night and nothing is going on and it's just 70 mins of watching a car icon wait for food. I ordered like 35 dollars of food and it's prolly never even coming. read more

Service was terrible. Arrived 35 minutes after placing order. Went through drive through and they told us it wasn't ready and to go around again. While going around, a working almost ran into the car and proceeded to yell at us at he was running into work for being late. Ending up going through a second time and order was still not ready and told us they have too many orders and don't even know where ares was and couldn't cancel it either. Got yelled at twice by 2 workers and left with no food or refund. read more

Driving by and had to get something to eat so I stopped here. Wow! I haven't been to Taco Bell in half a decade or more and I know prices have in general gone up but holy cow, they're expensive. And am I a jerk or would it be nice if you were even acknowledged rather than a bag just being handed to you? I know that isn't always the fault of the employees since they have to take orders whilst running the drive through, but... I didn't reduce this by any stars for that reason but it would be nice. Luckily this Taco Bell stop was one made out of necessity since I had to get food whilst unexpectedly running hours worth of errands, and I rarely visit a TB. Even if I wanted to I couldn't since I'd have to take out a loan to cover a Taco Bell habit. read more

Terrible service you walk up to the counter and nobody comes to greet you or ask you if you need help or nothing they would rather talk to each other than take my or read more

Taco Bell - I've been waiting trying to get there attention and multiple people have said what's up and then ignored me. - Fast Food Near Me - Chicago, Illinois

I actually think the 7 blind mice are running this place. Waited 2 hours for my food and never received if -1 star was an option id be all over it. read more

Considering this Taco Bell is technically still in the city, it's a decent location all things considered. The beans are usually fresh and our orders are almost always right. And if not, we are able to have it fixed pretty quickly. I think we have only had one instance when the workers were rude but that is usually not the case. read more

Poor service they keep forgetting my stuff i had to go back twice and when i was in side I heard the some got changed more and some of my food was cold never coming back again read more

Are there employees at this store? This location is hopeless, I have never received a correct order from them. On weekends, they don't even allow drive-ups, it's all delivery. This is very strange, because even only doing delivery, they make drivers wait 20-40 minutes, even on a Sunday night. I've had two drivers cancel because I'd ruined their night, stuck at Taco Bell where no one would help them or answer their questions. When I do get an order, It is never even close to being correct. I just got an order that left out 5 items and got what was there wrong. I'm worried DoorDash will stop processing refund requests, that's how bad this location is. I don't know how a location with this high a volume, in this good a location, could mismanage it so consistently for so long. If you own this location, you should be aware that you're basically lighting your cash on fire and dumping it in the river. read more

Laughably incompetent staff. It took 4 minutes and 2 different staff to take down my very small order at the drive thru, and then they still got it wrong. Then they have the nerve to get an attitude with me. someone should tell them to save the weed for after work read more

Worker at the drive-thru was very rude. She didn't have a name tag on so I don't know her name. She had an attitude and tone towards me for no reason. I was nothing but kind and respectful. I must say this interaction caused me a great amount of anxiety and stress. I will not be returning. 9/2/25 at 10:02am. read more

We got approximately 1/3 of our order, paid in full through at the drive thru, but not even close to what we received

Taco Bell is solid and super cheap. This location was super fast and my food was out in like 3 minutes. In and out no problem.

Horrible Taco Bell. No breakfast available . Asked for Senior discount which I usually get at other Taco Bell's. The clerk said he gave me the discount and he lied. Then when I. went back he copped an attitude. Said it was the register fault. Finally gave me a free wrap and the crabby women who handed it to me was very nasty and rude. Won't go back there ever and be treated rudely. read more

Well, it is Taco Bell so I'm pretty confident everyone can relate to my review from the get go. I love Taco Bell and crave it all the time but only treat myself a few times a year. Was pretty excited for that day to come but was less than impressed with the outcome. First thing, they have the dining area roped off with hand sanitizer available. It was very clean and the the kiosks were in working order. Problem was, you order and pay via kiosk and then they told us they were out of nachos. They didn't offer to give credit back but asked if we wanted another taco. Little bummed, because we already ordered tacos, we said Ok. They brought us the drink we ordered and then put our order in the bag, left it on the counter and walked away. We then asked for sauce and napkins and they brought sauce and left. We waited and eventually flagged someone down and gave us napkins. We then went outside to sit at one of the Tables and they were pretty dirty. We found little spot and opened the bag to see our nacho replaced taco didn't make it. Figured no big deal, but then opened all our other items and they were about half full so we left hungry. Food was hot and obviously made to order but just rather incomplete. It's frustrating when Taco Bell's prices have increased so we paid $18 and were less than satisfied. Way to clean, but maybe display a sign if you can't update your kiosks if you're out of things. Of course I'll be back, because we can't stay away, but I'll always remember. read more

See all

They forgot my Crunchwrap supreme and I am drunk and I am mad mad mad mad mad mad mad mad mad

the worst service i've ever had in any taco bell ever. ordered one beef burrito, and two tacos and it took more than 40 minutes for me to even get my order, even when I took 15 minutes to travel. this location is absolutely packed due to a lack of employees which I get, but this is absolutely ridiculous. go to the other taco bell in wrigleyville to get better service quicker. read more

HAPPY STAFF!! Kudos to the team here. I've only done drive thru and my order may be big or small - simple or complex, yet the staff has always been courteous and kind. Thank you - I always leave smiling and we need that! read more

Went around 8pm on a Saturday and the service was great, really friendly drive thru employees and order was perfect. Sad but I normally expect crappy service at fast food joints on weekend nights but was pleasantly surprised. read more

This used to be my favorite Taco Bell in the city but in the past year it's really fell off. Number one they stopped serving breakfast which is crazy because their giant ass sign is all about breakfast. Number two if you go to do a mobile order most of the time you are not able to get simple menu items like cheesy potatoes or a cheesy roll up. I really don't understand that because I know you have the ingredients for these items they are staples to the store. I've also had on multiple occasions my soda be just sparkling water. This location used to be my favorite but like I said for some reason they don't give a shit anymore. It's really upsetting honestly bc there aren't many Taco Bell's in the city and this one used to be SO GOOD, I will say tho if you order ahead they are pretty quick with your order. I think it's the lack of menu options that gets me read more

I had the most terrible experience ever. I didn't receive my chips and guacamole which I paid extra for, I didn't receive my burrito, and I got delivered the wrong freeze. I ordered the midnight freeze, and I got the strawberry freeze, which I do not like. I can't even touch it. On top of that, a cinnamon twist was in my nachos (i didn't order any cinnamon twists) which I ordered for my friend, but she is allergic to cinnamon so we had to throw the whole thing away. That could've been a deathly experience for her if she didn't notice. I also randomly received an avocado ranch sauce that I didn't order, it seems like my whole order is just a mess. I tried to contact the Taco Bell location, but they did not even respond the two times I called them and they were still open and not close to closing. Worst service I've ever seen. Overall, this order was absolutely horrendous and I would give it 0 stars if I could. read more

Taco Bell - Fast Food Near Me - Chicago, Illinois

See all

Literally made it with 20 mins left until closing time...I went through the drive through...lights all on even the drive through and put my window down and the guy says welcome to Taco Bell we're closed. I asked really we made it before closing. And he said yes. Then there was a girl on the intercom and she said, "yes we're closed, we have nothing left." Um, what.?!? Then Turn the lights off! Ugh! We just wanted tacos! read more

I lovee this Taco Bell !! But lately they been messing up my order !! I got the breakfast

I Do recommend this place! Their food is always on point, and the manager is really nice! I had an issue and she resolved it with a really great attitude!! Happy about the service! read more

Walked in and placed my order. Took 30 minutes to get my food. The employees were only taking care of drive through. There were other customers waiting just as long. Jen we questioned staff they said drive through comes first. No apologies. Then they messed up my order. Oct 2. 6:35 pm. Never coming here again read more

Hands down the best Taco Bell in Chicago. This locations prepares the food correctly and made sure I picked up the right order (two orders with same name) Most other locations in Chicago aren't so great but this one is the exception. read more

Food was wrong and uncut, staff was rude and wouldn't fix mistake. Will not be eating at this location any time soon. Order something simple that doesn't need to be cut if you come here... also there was a male who was making remarks to me and my father just sitting down and eating. Nothing was done about the man. He was being very loud and disrespectful. This is the worst experience I have ever had at a Taco Bell. Coming from being an assistant manager at a restaurant and as a person who has been coming to Taco Bell's for years and more years to come. I would never expect to have an experience like this. read more

Taco Bell - Completely uncut food, order was wrong and staff was rude - Fast Food Near Me - Chicago, Illinois

Okay this is a really bad Taco Bell location. I think we waited close to an hour to get our food which was good by Taco Bell standards but by the time it came out I was so hungry that anything would have been amazing. Also delivery orders from here often get canceled read more

made me wait 25 minutes for a cravings box and multiple other people who came after me got their food before i did.

Once upon a time this used to be a legendary Taco Bell location. Back in my DePaul days around the early 2010s, this establishment had 1500+ reviews and a 5 star rating. You'd drive up, and in the most welcoming heart warming tone the employee would ask you how your day is. There was sincere politeness and care in them simply taking your order no matter the time or day. And they almost never got it wrong, if they did, going back around for your correct items would be a non-issue. Those days are long gone as it seems the original GM of that nostalgic time period has moved on. I thought this TB was forever going to be special in every way, but time has proved that to be wrong. Similar to many of my ex-girlfriends, this Taco Bell ended up turning out like the rest of em. I should have known you would end up as just another average fast food restaurant. read more

The manager and awesome employees of this location make it one of the best Taco Bell locations in the City of Chicago. As a local resident, I often frequent this location, and on the very few occasions there has been any issue with my order, it was resolved promptly. Ignore the reviews from drunk kids, I have never been anything less than impressed with this location. read more