I am very disappointed with my recent visit to Panda Express. I am a frequent customer, but today's experience was subpar. When I received my meal, I was shocked by the portion size--it was significantly smaller than usual and barely filled half of the container. To make matters worse, the staff was dismissive and lacked basic customer service skills; they seemed annoyed by my presence and didn't offer a polite greeting. Paying full price for such a small portion and rude service is unacceptable. I hope management addresses these issues soon, as I am hesitant to return to this location. read more

A great Panda Express! I've been here a few times already and every time was a good experience. They're constantly making fresh food since this is a pretty bustling location. The employees are always hospitable, nice, and fast. There's convenient parking right outside too which is always a plus for a Chicago location. I have nothing bad to say! This will continue to be my go-to Panda Express location. read more

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Ordered grubhub for Fullerton Panda. My friend got a "small" orange chicken. It is tiny! Beware if your food comes in the tiny red boxes. Average person needs a medium or large. Also it didn't come with rice or chow mein and there was NO option to add it. Usually comes with meals. My chicken teriaki only had the little sauce it was cooked in. At store you can get a small container of that yummy sauce. Also checked box for teriaki sauce, etc and didn't get any. When my friend called the phone 773-935-6128 she got a recording that there was no one to help her, even though the store hours go for six hours more. I much prefer Panda instore. This was a big disappointment. Is Panda removing frills --- no free sides, tiny portiions, fewer staff? What's the deal? Luckily I ordered a box of rice or both of our meals would just be a plate of meat staring back at us. read more

Smallest portions ever. Don't come here, when I asked if I can substitute the rice and chow mein they said I couldn't, I could have an empty side instead. Garbage read more

Panda Express - Playe - Chinese Near Me - Chicago, Illinois

It was only a matter of time that I would visit Panda Express for its beyond the original orange chicken being that I am vegetarian. The addition of it on the menu has given me a reason to visit Panda Express. I found that this location was one of the closer ones to me while out conducting errands nearby. Riverpoint Center, the shopping center where this location sits has an ample amount of parking. I loved some of the stores within this shopping center because not only was I able to visit Panda Express, but I managed to get some grocery shopping done at Jewel-Osco, and Aldi which I had intended on visiting later in the evening. Prior to ordering, I contemplated grabbing takeout but ended up dining in once I paid for my meal. I ordered a Panda Bowl (1 Entree & 1 Side) with my entree being fried rice, and my side being beyond the original orange chicken as visited for. Once I chose my entree and side, my order moved in an assembly line fashion towards the register similar to a Chipotle Mexican Grill. The employee who assisted me was very patient as I picked my entree and side. And at the register, an employee by the name of Melanie took care of me sending me off with my order. I was satisfied with the visual appeal of the beyond the original orange chicken along with its freshness, and its taste which is as satisfying as the original orange chicken in my opinion. I liked it a lot and found myself trying to savor each enjoyable bite of it. As a whole I had a satisfying experience at this Panda Express location. Likely, I will not visit this particular location regularly due to it not being in an area I frequent, but best believe I will make my way out to the closest one to where I live. ~Blessings~   Thomas G read more

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Very rude staff not friendly in the slightest. Food is good doesn't make up for bad customer service.

Just left your restaurant #1975 for a pickup. Came back because we were missing two egg rolls and napkins. When we notified the employee, she immediately said she knew for a fact that egg rolls were in the bag. Because she bagged it. But gave us the egg rolls anyways. We wouldn't have driven back to the restaurant if we had them. It was a lunch break. I'm every food service workers cheerleader. But to immediately call a customer a liar is not good business. #24834425765773316 read more

Panda Express - Let's verify the entrees too if that's what we put in the bag. - Chinese Near Me - Chicago, Illinois

Their scanner to use debit or credit cards failed, They do not answer the phone and that's typical for most all the panda express restaurants. read more

The Experience is very amazing the store is brand new the food was fresh they have good customer service Give you a nice quality of food for the price that you pay read more

Panda Express - Chow Mein,Orange Chicken,Chicken Egg Roll. - Chinese Near Me - Chicago, Illinois

Tomight, after acting class in Park Forest, IL, my grandson asked for Panda Express. I went to the one in Matteson, IL on Lincoln Hwy. He ordered what he always does. Large box of Orange Chicken. We got all the way home, he starts to eat then finds a big bug in the container. I've called but after many rings, a recording comes on to say no one's available to answer, goodbye. This is beyond unacceptable! I need someone to answer me or I'm sending this picture of the bug to a lawyer and the media. I'm disgusted! Diane Neals read more

Panda Express - Chinese Near Me - Chicago, Illinois

I updated to 5 stars based mainly on the consistently excellent service. And the green beans in some chicken and onion dish. Green beans: I was surprised to bite into fresh, slightly past al dente but not mushy or wet beans. Maybe my brain chemistry is out of whack, but these were the best green beans I've ever had...and I get them often. Why doesn't this guy shutup about green beans? read more

My husband and I always go to this location because it's near my house and he LOVES Panda. I also deliver for DoorDash. When I am a customer everything is fine. Nice employees, Fast service. BUT, When I am DoorDashing~It's rude employees and long wait times. Basically, get ignored also! Last time I had an order to pick-up I was ignored for at least 5 mins. Then when I told them the customer's name she turned around, looked at names on bags (apparently wasn't on the rack), and then walked away. Didn't say anything. Waited another 5 min and asked about food was told RUDELY it'll be coming up soon. I unassigned the order. Let your staff know that the delivery service people are customers too! I will no longer pick up from that location. Only order MY food so I can get good service! read more

Was unable to get app to apply coupon correctly so had to wait in line in cold to order. Once in facility staff was friendly a d filled order promptly and correctly. You do have to ask for sweet and sour and soy sauce. You are not prompted for it even if you order egg rolls. Food was hot and appeared to have been recently prepared. Panda Express is also the perfect place to be good in any diet!  you can choose your how much veggies and protein for your stir fry.  They also have a full bar which is a big plus for your dinner ok well maybe lunch as well.  If you don't finish your wine you can take the bottle back to your hotel in their sealed bag! The customer service was also great. My order was taken quickly and served just a quickly without any problems. Would definitely consider coming again. read more

I order from Panda Express downtown regularly, including pretty large catering orders, and have never had a problem with the food or the employees. I'll no longer be ordering or visiting any Panda Express ever again though based on the horrible and rude service at the Clybourn/Fullerton location. The females that work behind the counter here have given the wrong food out every single time I have been here, and the waits are ridiculous, sometimes even over an hour. They never seem to have food ready and regularly mess up the orders even after you've waited forever. This last time was my last ever for Panda Express because the cursing by some of the employees behind the counter, racial slurs, and rude attitude from beginning to end with me and all the other customers that were there was just too much to endure and nobody should be treated like this. Shame on Panda Express for not firing all these employees here. All the complaints you see about the service and attitude are real and I don't know why this one location is that bad, but it leaves a bad taste in my mouth for Panda Express in general that they don't fix this atrocious problem. read more

Create PanEx (that's the cool kids lingo) location! Freshly made and fast! During COVID-19, they do what they can and they do it well. You have to order from the window and pickup from another window, but it's super fast. Thanks, PanEx! read more

I stopped by here for a late lunch/early dinner. I ordered the honey walnut shrimp, orange chicken, and fried rice. The food was good for a franchise restaurant. I haven't had the food in awhile, so it was nice to reminisce on the conversations I've had in the past about Panda Express. So overall I enjoyed my meal,and I would probably visit again in the future. read more

Panda Express - Be sure to ask for a sample of the honey walnut shrimp. - Chinese Near Me - Chicago, Illinois

Man I don't know why people hate on Panda Express. You get what you expect. Fast food chinese food. Relatively quick service. Easy parking. Good portions. read more

Panda Express - Chinese Near Me - Chicago, Illinois

I was pretty late for my pick up order but they had no problem making sure my food was fresh. Really appreciate it.

Recently I stopped into Panda Express for a bowel. I got the chow main and teriyaki chicken which was delicious. I also got the spring roll too which was crunchy and savory. I highly recommend coming in during peak hours (11-13) which is lunch time because everything is super fresh and tasty. They also have soft drinks and water to grab on the go read more

Pretty good food and decent environment. But... EXTREMELY STINGY with their portions... EVERY SINGLE TIME. Common now... step it up!

Chicago doesn't have a lot of great CHEAP Asian options. When it comes to fast food options after moving, pizza can get "boring." (That's allegedly how my parents felt, I find pizza captivating every damn day of the week.) Finding something that will please myself AND my parents was easy at Panda Express and the veggies always taste fresher than other Asian restaurants I've tried. Another thing I find captivating every day of the week? Beef and Broccoli with rice. Panda Express doesn't have the most amazing beef and broccoli, but it's more than adequate. Their orange chicken is delicious, and their menu has enough variety to satisfy most people. They're open pretty late and now they have delivery through grubhub. I'm going to go to Panda Express a lot, and I think that's probably better than getting stuff at the Taco Bell across the way. read more

Delicious Uber Eats meal. Slightly smaller portions than I'm used to getting at Panda, but the Chow Mein Orange Chicken Combo cannot be beaten. So FRESH so PANDA. read more

Panda Express - 2 Plates with beef, orange chicken, chow mein, shrimp, rice. - Chinese Near Me - Chicago, Illinois

Location - If you are not familiar with the area no worries, this Panda Express is in a nice part of town. The whole strip mall is pretty neat. Parking - You don't have to pay. There is a parking lot and it doesn't seem to get very congested. Environment - This place is quiet and clean. The employees are professional. Bathroom - There are two public family/handicapped bathrooms, one for men and one for women. So unfortunately, you might have to wait a minute or twenty to use the restroom. At least they are kept clean. Size - If you are planning on bringing the family here you might want to think again. This joint ain't all that big. Definitely not stroller friendly. They do have high chairs though. Still, space can get pretty tight when there are 10+ people in there. They have only 2-3 booths, don't quote me on that, I'm going off of pure memory. The tables are spaced pretty much right next to each other. Food & Beverage - Now time for the good stuff. I ordered the orange chicken with fried rice as the side. I must say, the orange chicken is juicy. It is delicious. It is everything good orange chicken should taste like. The fried rice is not so good. Wasn't sticky and was pretty bland. Definitely get the chow mein! If your a coca cola lover like I am, well then you will be upset that Panda Express doesn't carry coke, the beverage that is. Regardless, the fountain drinks are fresh and free refills. I'm sure you can do without coke. Overall, this Panda Express was great. Great staff. Nice environment. Clean facility. Could be bigger but hey it's in a strip mall. The food is great. What's not to love? 4/5 read more

Panda Express - Delicious orange chicken! - Chinese Near Me - Chicago, Illinois

Stood out in the cold for 10 mins waiting for them to open the store up. I knocked and saw people inside but they ignored me. I called and no one answered. I understand I got there at 10:35 (5 mins after when they opened) but the doors were not even unlocked for patrons. Trying to help businesses during covid, but this is frustrating service to get. read more

I have order from this location many times. Tje food is freshly made, i usually order the bigger plate rice with double orange chicken ans the sweet shrimp wich is extra and an order of crab rangoon. Delicious read more

this place is awesome and awesome all the time. We as a family have a shortlist of places in the city where we can eat for 4 for under $25, take out, healthy and yummy. This is on the list read more

Extremely friendly and helpful employees. Great customer service here .the food was hot and fresh and there portions where on point. Everyone from the guy serving the food to the cashier was friendly and attentive the restaurant was clean. They got you in and out and the order was fresh and correct.thank you read more

Order #10887863 On Monday 9/4/17, I placed an order at 11:17 am. I arrived at 11;35 am and I still had to wait ten minutes for anyone to prepare my plate. What is the point of ordering online if the food is not ready once I arrive and if it takes longer than if I had just waited in line? Once I arrived home, my order did not even contain the correct items. read more

This restaurant was ON POINT! Me and my boyfriend had an amazing dinner. Everything was cookies to PERFECTION!!! Best Panda CHEF ever. Service was BOMB.com Thanks for the rangoons they were fireeeeeee read more

Panda Express - Drinks - Chinese Near Me - Chicago, Illinois

Ordered through door dash... canceled. Called to see if everything was OK at the restaurant and they answered yes. Ordered again through door dash...canceled. Ordered through grub hub...canceled. Two hours later the kids are still hungry. Thanks for nothing Panda Express. read more

Whatever you do do NOT come to this Panda Express. Every time whether no lunch rush and 6 employees there is ALWAYS at least a 15 minute wait to get your order after you've paid. There is no sense of urgency or care from staff for wait times and zero communication. I was given the wrong order multiple times because no one communicates and not a single sorry for the 15 minute wait. Very dissatisfied with the service I hope they get it together. read more

I came here on monday after a dieyalis appointment was hungry I order the noodles was very dry also I had to ask for him to add some vegs that inside.i had the beef and brocolli bowl I think he counted how many pieces of beef he put ontop the small pieces of beef the rest was rice and brocolli very dry the chicken egg roll also dry. read more

I stood in line for nearly 20 mins. While not only was every worker making one online order. The manager was asked were they only making online orders instead of him answering in a nice manner. He chose to tell me if I couldn't wait I can leave. What a way to talk to a customer! Never will I ever visit this Panda Express again no Thankyou. read more

Dear Panda Express, I like the food that you guys cook and the noodles and the orange chicken. The orange chicken is tasty. I didn't expect it to be orange. I didn't know it would be orange like that though. When I was little, I didn't try your guys' food before. I didn't even know about Panda Express. One time, me and my family we went there. I got the Dr. Pepper and Coca-Cola. read more

Food is great here, I rather drive the extra 15 mins past all of the downtown locations to be honest. Staff is quick and friendly, particularly young lady named Vanessa, who handled a full house of hungry customers with the dinner hour rush and her coworkers in a matter of minutes. Food is fresh and portioned good too! Orange chicken is always on my plate! Keep up the good work! read more

The Chicken Teriyaki, delish! The customer services was decent, but there are usually kids after 4 PM, so the place can get pretty loud.

This is the best place! Today there was no forks, the cashier sent someone and still didn't put em ....but its okay my favorite place to eat plus everyone is so far polite. ;) read more

Panda Express - Chinese Near Me - Chicago, Illinois

Worst food ever! Had a very bad attitude! Don't recommend this location at all. I asked the guy to put something for me he put me something else. He yelled at me and my sister and spoke with an attitude!! One of the ladies there I tried asking her a question she kept ignoring me and acted like she never heard me. The lady that ringed up my food was the only friendly one there. Bad customer service. read more

The orange chicken food had been sitting out for a while. I asked for fresh and the young woman at the counter harshly threw the box she had made for me in the garbage behind her. It startled everyone in the line. She got angry at me and said she couldn't resell it now. As we were waiting for our food, she brought it over and tossed it on our table, turned her back and said "Have a nice evening." My three young children with me that saw the entire exchange. We had a very bad brand experience at this location. OMG! Just opened my box of angus beef and vegetables that we ordered as part of the family feast. She only filled it half way up. Manager is getting a call tomorrow. read more

Panda Express - Chinese Near Me - Chicago, Illinois

This is my first time to this restaurant in my neighborhood. The food was fresh and the service was "express" and the price was right! I will come again. read more