Clean place with great customer service, but I think subs are little pricey when compared to competitors. Overall this place has been my favorite sandwich deli style shop for the past 2 years and hasn't failed me yet. It's family owned which is awesome and the family is incredibly considerate and sweet and always offer a few goodies if your stuck waiting. Just really genuine people. Back to the food, the food is incredible! I've had a few of the sandwiches and love them all but the Jersey Mike's Subs is my favorite. The coleslaw on it is so yummy! They pile on the meat and really give you your money's worth. This store has a drive thru very convenient, employees very courteous, helpful ,and make sandwich just the way you want it ingredients very fresh. Clean store, fresh meat, and friendly staff. I highly recommend this place! Stop by here and you won't regret it! read more

Jersey Mike's Subs - Sandwiches Near Me - Chicago, Illinois

The service was AWFUL!! Took my order then continued to work on online orders. I asked the girl if she can finish those after, she said yes and then her manager told her to stop and work on the online orders. MANAGER WAS TERRIBLE, awful customer service. Made everyone in the store annoyed. The manager also kicked a customer out because they had their dog. read more

Live in the neighborhood, love the food , but the service is unacceptable. After pre ordering 1.5 hours in advance , I arrived at the store to find a line of 30 customers. The manager was very rude , and told me I needed to stand in line for pick up . As a matter of fact at least half the line was pick up and no sandwiches were made ahead of time . The absolute worst fast food experience ever! I ended up getting a refund as I didn't have time to stand in line for an hour , which was the purpose of a customer pre- ordering . Delivery drivers also stuck waiting and told me it's a regular thing at this store . read more

Food is always fresh at Jersey Mike's! The service is good the workers are always in good moods and nice. Not like other places. I got the #7 which is the turkey and provolone in a bowl (low carb) just added mustard and pickles on the meat and lettuce. It was good! read more

Jersey Mike's Subs - ##7 Turkey and Provolone not mikes way! (Low carb) Mustard, pickles - Sandwiches Near Me - Chicago, Illinois

So not only was "IVAN" the "Manager" extremely rude, but that place is an absolute TRAIN WRECK! From nasty tables, to unclean work space, it's beyond what anyone would consider a "clean healthy establishment/environment". That place WILL be audited soon, and if it's not, more phone calls will be made. Also, wash your hands before touching food. Disgusting. read more

Could you wipe down your tables occasionally? I was here during a slow time 2:30pm and all tables dirty. I was here for an hour, no customers came in for a while yet no one wipes the tables. Also I didn't realize you offer wheat bread until my order finished and I was sitting down. Why wasn't it offered?? Yes I realize these are first world problems, but I just think it's funny the kiosk asks if u want to tip. The minimum isn't even being given, why would I tip?? read more

Don't make the mistake of ordering in person. You'll stand in line for 20 minutes before they even make eye contact with you. They're too busy fulfilling online orders. Literally 5 people behind the counter, and yet couldn't manage both online and in-person orders at the same time. Can't walk and chew gum I suppose. read more

In this industry there is something called sense of urgency which obviously wasn't taught to these clowns at this store. They make sandwiches like old people screw slow and sloppy read more

Always fresh quality food & efficiently prepared to order. Pleasant staff. Occasionally the dining area (tabletops & under tables) need cleanup. read more

Never have the food ready when they say they will. Portions get smaller each time. Staff never apologizes for stuff being late. I just sat around waiting for a sandwich for like 20 min. There's way better stuff in the neighborhood don't bother eating here. read more

Service is absolutely terrible. No sense of urgency whatsoever, especially during rush periods!

Worst service i've ever had. I walked in to pick up my online order and no one had any urgency whatsoever to make it. Mind you, I was the only person in the store. They said "oh we haven't started that" and instead of starting it, proceeded to yap to eachother for 5 minutes while I waited. After that, they proceeded to make one of the sandwiches wrong and cursed multiple times. The 2 girls who work night shift on Wednesday were visibly high and should not be working here. I will not be coming back to this location and I am pretty sad because I love mikes way. read more

Friendly staff, and the place is clean. But shrinkflation has hit Jersey Mike's HARD. I got two regular-size roast beef subs with provolone, one for dinner and one for lunch the next day, and one bag of chips. The subs are super-skinny; you could count the slices of roast beef on the fingers of one hand. The bill for these three items? $26.30. Yes, I know food-price inflation is affecting everyone, but that is a RIDICULOUS amount to pay for a couple of okay-tasting sandwiches that aren't even slightly filling. Sub shops used to be a cheap alternative for people on a budget; not any more. read more

Service slow slow slow slow used to be good now just aggravating 20 minutes to make a sandwich ???? read more

Jersey Mike's Subs - Jersey mikes - Sandwiches Near Me - Chicago, Illinois

Love living so close to a Jersey Mike's! Especially this one with a super kind staff and fresh food. I've been her a dozen times and enjoyed my sandwich each time. The food is fresh, the staff is super clean and friendly, and although we aren't eating indoors anymore, it has always been clean. The five stars is based on an excellent experience for a fast sandwich. Keep it up! read more

Jersey Mike's Subs - Sandwiches Near Me - Chicago, Illinois

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Although the food tastes good here, we have had multiple customer service issues. Everything from them being completely out of bread, or out of wheat bread, to the 45 minute quoted wait time for an online order. The latter is ridiculous, I waited 20 minutes before going in to pick up just one sandwich, and it wasn't ready, despite no one being in line and only a few tickets up. Who waits 45 minutes for a fast food order? read more

The sandwiches have decreased in size by 30%. I am so disappointed that they are going a different direction with their business. Not worth the money for a sandwich anymore. read more

I have to say my grandson works there and brought me big chicken Kahana sandwich YUMMY TODAY is Sunday OMG STILL YUMMY read more

Awful experience at this location. I ordered two subs on the app plus chips - fairly simple order, right? Well when I got home only one sub was in the bag. I suppose I should've noticed but the bag was stapled firmly shut (prob a covid protocol) and I just grabbed it and dropped it into my back pack as I had a long walk home. When I got home and noticed the lack of second sub I called, and they refunded me for that sub - cool! But then when it came time to eat the only one sub I received - it was plain. No toppings, no nothing. Wrong sub. Someone else's? I dunno - called back again and the person I spoke w seemed annoyed to be speaking with me again and said he'd refund that sub, too. Never happened and when I filed a complaint in the app they simply said this is a franchise location and they'd notify the franchise. Mistakes happen, but how you respond/rectify is a testament to how you run your business. Avoid this one. read more

I really think this location and the staff deserve 5 Stars! Yes it takes time to get your sub; however, they slice the meats and cheeses per customer order! The bread is fresh as well as the toppings and condiments, They do NOT skimp on the ingredients and the team of workers is united and professional in their efforts for a personalized experience! read more

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It's a chain so one the one hand you know what you're getting but on the other hand, I feel like Jersey Mike's has somehow found a way to be special rather than generic. It's like the forgotten sub amongst the big boys of Subway, Potbelly, etc. The subs are honestly great. I always forget how good they are and then go on a binge of eating a couple in a few weeks and they're amazing. Then somehow I forget. Love the philly sub options. I was a bit disappointed in my online order last time as they messed up the toppings on my wife's cold sub, but the sub was still tasty and she just added some of her own mustard and lettuce. I also wish it was a more flexible online ordering - I love to put hot peppers on my hot sub but when you order a hot sub online, you can't add any jalapeno or toppings. Will order again though. read more

Customer service at this store is the worst I've experienced, the manager is rude and impatient. Last time I ordered here my sandwhich was made sloppy with HAIR in it ! When I go to other Jersey Mikes the environment is welcoming and they handle your food with care. I will not be returning to this location or having family/friends come here. read more

the one on vollmer rd horrible they take 40 minutes to make a sandwich I tried em 4 different times no one in there kn what they doing. go to Orland park. much better read more

I have been coming since the Fairview Heights location opened up on a recommendation and I don't plan on stopping. The food is delicious and the employees are very friendly!! read more

Usually great, no issues. But yesterday I came in at 8:20pm, 40 minutes before they closed, and they were packing up the store like I was in there at 8:59pm. HOLD YOUR HORSES YA'LL. read more

The service here is atrocious, we will no longer order from here due to their complete inability to get an order correct. Three consecutive orders that were wrong. Called the shop and was basically told, too bad there's no manager here to help. Subway does a better job, lol. read more

I love Jersey Mike's Subs but the service has gone down hill in this location. My husband went in to order a sandwich for me and gave unnecessary attitude for asking them to make a sandwich what wasn't on the menu. All my husband asked for was a country club sandwich and the worker asked him to just order something on the menu. It was fine until the worker started pointing at him and talking about him while he was walking out. Never going here again. read more

Taking a stroll thru Lakeview doing some shopping I popped in for a cold beverage after I saw the sign in the window advertising some "craft" soft drinks. Sticking my head in, spot was not terribly busy on a weekday around noon. Sampled both of the sodas, Cream Soda and Root beer. My guess, manufactured by Pepsi under a different label as they were part of the dispenser. Cream soda was a tad bit overpowering. Root beer was better, delicious with a nicely balanced "bark" to it. Not great, but much tastier than a Mug or Barq's Root Beer. Both were refreshing. read more

Jersey Mike's Subs - Eye catching - Sandwiches Near Me - Chicago, Illinois

The service is fast, friendly and sandwiches are great! I just started working near the DePaul Lincoln Park campus and have ventured out for lunch, and Jersey Mike's has the friendliest service. One place I went to was outright rude and their famed chicken sandwich wasn't all that good. read more

There are few fast food sandwich shops that make me visit the same store, eat the same kind of sandwich, twice in one day...on multiple days....over multiple weeks. Few businesses are as genuine about making you happy as this Jersey Mike's location. Yeah, I'm a Jersey Junkie. Is it the fact that they cut their meats and cheeses deli-style on a rotary slicer for every sandwich they make? The hot sandwiches made to order on a grill? The fresh vegetables, tangy sauces and myriad ingredients they use every time I order? How about the smiles and friendly attitudes of employees that seem honestly happy to see customers? What about the cute interior--the wainscot around the walls, the wood floors, the subtle Jersey shore wall murals (no, not THAT Jersey Shore)? Is it the spotless men's room? How about the customer loyalty program and frequent email special offers? I think it's the quality of the ingredients and the glad-to-see-you welcome I get when I visit. And as long as they continue to keep their standards high, I'll continue being a Jersey Junkie. read more

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Came here for two subs and both were large and in charge. The staff is also very friendly and knowledgeable. When I ordered the gluten-free bread, every piece of equipment was wiped down and gloves were put on. Much Appreciated :) I had the #7 Turkey Breast & Provolone: 99% fat free turkey and provolone cheese. Simple and tasty. Tyler has the #13 The Original Italian: Provolone, ham, prosciuttini, cappacuolo, salami and pepperoni. Great combination of flavors. We had both served 'Mike's Way' with the oil and spices and when we got back to my place, surprised to find that they tasted good and did not go soggy at all. Both sandwiches were stacked full of meat, cheese, and condiments but the prices were a little too high. My Gluten-Free giant sub was $26.53 due to the bread and I added chips and a drink. The regular giant sub was $16.59. These prices are too steep for sub sandwiches, I think, so I probably won't be back anytime soon. read more

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Was trying for a dinner I wanted for a night off cooking..I ordered a big Chicken Kahuna. Requested no jalepeno and assumed it was going to have chicken. Nope. Regular meat. My guy is chomping away on his cheesesteak and I am typing this. What gives? Can't a girl get a meal when she wants a night off cooking? Maybe a correct order would be great, but then they don't even pick up, so I'm typing and not eating. Waiting for Postmates to figure out the error doesn't correct my chicken cheesesteak into what I actually can eat. To receipt on the bag and no brownie either. Total fail. So I upped my review to 2 stars as the owner was quick to acknowledge my review and offer another way to get over my dissatisfaction. read more

Love, love, love their sandwiches! They are truly what a sub sandwich is supposed to be. A hardy sandwich that has all the perfect ingredients. I just finished the Turkey with Provolone on Rosemary Parmesan bread made Mike's way. Sooo good. Oops sorry no pics, I hate it already! read more

The hours state they close at 9pm. However, tried going there tonight and the doors were closed at 8:40. I promptly relocated to Potbelly. Thanks read more

After a long long line to then be told that we are out of roast beef and no more hot sandwiches are turkey left over the 25 people behind me were quite pissed off your sandwiches will never make it in the city of eau Claire Wisconsin Jimmy John's got that set up do you guys drug test. If not you certainly should I ate at the LAX airport it was the worst sandwich that I had ever paid $35 for two sandwiches the people staff members there were so lost dazed and confused even the manager walked away to go on break at all. You definitely need to drug test your staff members. read more

Kudos to this location for SEVERAL TIMES providing lunch for 90-200 campers, twice a week for two weeks at a time. The delivery to Evanston was always before I requested and they were SO easy to work with. read more

Still my #1 stop for a quick sandwich shop in Lakeview. The service is quick with a friendly staff.

My first and Last time here!i waited 20 mins to get my food and it's not even good. Never again! There was a customer complaining about how slow they are too as I was walking out! read more

Jersey Mike's Subs, NILES, IL always has our back. We have on multiple occasions called them the day of to put together 4-5 catering boxes last minute. Today was no exception! They took care of us as usual made quality delicious sandwiches with all the fix ins. Shout out to Esme, Matt and Nyla for taking care of us! We 100% be calling them again! read more

Good quality deli meats and generous with meats/cheeses. Subs are always good. Prices can be steep for a simple sub. read more