I feel like these McDonald's locations in Cary, NC are scammers. So, I tried a new location today and they upcharged me for a sweet tea. I have never been up charged for tea, but here we are, paying for something that was standard before. I could barely understand the person taking the order, which made it frustrating when I had questions because we couldn't communicate properly. The order came out quick, and the Big Mac was pretty good according to my son. The fries were hot and salted just enough. I would say, outside of the nickel and dime up charging (which feels like a racket) this visit was decent. Not going back anytime soon though. read more

Wow avoid! Everything fried had a taste of old grease. Need to change 'oil' when it turns black haha What an awful meal No excuse for the poor quality! McD should remove this outlet read more

Drive-through, with only 1 car ahead. Placed my order and paid okay and was told to wait in parking place #2 and my burger would be out in "a couple of minutes." Place # 2 was occupied, so I pulled into space # 3 and watched for my food. Ten minutes later, I walked in with my time-stamped receipt and asked when my burger would be ready. The scene behind the counter and in the kitchen seemed chaotic. They couldn't find my order, so they made one while I stood inside and waited. Finally walked out with my burger about 15 minutes after placing the order. From McDonald's I expect speed and convenience, so they earn 2 stars for this visit. read more

Just ordered and spent 18 dollars. Food was fresh but whoever made my sweet tea clearly started putting coke in it then stopped instead of giving me a fresh cup. This is highly unacceptable and I low-key want my money back but I see the reviews are not great for this location. read more

I drove out to this location because they were open "24 hours". Someone was in the drive thru when I pulled up. They told me I couldn't order anything for 20 minutes because they were "switching to breakfast". It's not even 4am. If they are open "24 hours" you should be able to drive to the location and receive service. read more

I live less than 2 miles from this location and visit often. The staff here has always been so kind and uplifting when I need it! While the food is standard for McDonalds, they've consistently had our order ready and hot for pickup on time. Every now and then they miss a sauce packet, but I've never been to a location that doesn't. If they do miss something or mess up an item, they're quick to fix the issue with a smile. I regret not asking their names but there are two employees that bring out curbside often that genuinely feel like they're happy to serve and add a smile to my day. Thank you guys for making a simple guilty pleasure so much more enjoyable:) read more

extremely pissed off as we are from NY and here on vacation and wanted something quick for breakfast. I placed a mobile order at 10:10 and my husband went to pick it up and was there before they stop serving breakfast and our order wasn't ready yet. I looked at my order and it was now 10:35 and it said they canceled my order . What the hell do you mean you canceled my order?? My husband said no one would help him and left even more pissed off. We hate McDonald's as it is and this just made us hate McDonald's even more. Thanks for your shitty service McDonald's. Also wasn't happy to the fact that I got absolutely no reason for why it was canceled. MCDONALDS YOU SUCK read more

Places like this are always hit or miss and I don't stop often. Tonight I had no desire to cook when I got home so placed and order online. Had to wait for it after I got to the store, which is fine. However the French fry packet was pretty darn sparse, I definitely felt gyped when I got my bag! What's wrong with a place they can't make sure you get the correct serving size? I only ordered a small and the bag was only half full if that even. Pretty pathetic for the price you pay. Also my fries were out of the bag itself and scattered all around the rest of the food. Not handled with any care whatsoever. read more

In the beginning, there was two things. Man and the golden arches. Since the dawn of time, McDonalds has transcended my expectations. Up until now though, I was never blown away quite like I was today. We pull into the parking lot, covered spacers. Ryan H's milli dollar accord was safe. First tears shed of the adventure. We walk into the french doors, and are greeted by a luxurious dining hall. Comfy seats, big chairs, and private dining. Kiosks, just fantastic. Once ordered, I heard my name sweetly sung to me, letting me know my order was ready. The big mac was cooked to perfection, the fries, a perfect crisp, and my diet coke, refreshing. Me and the boys privately dined, and enjoyed ourselves private but lively cafe. Would I return? Let me ask you, would cavemen eat gazelle, would, Neal Armstrong go back to the moon? Let that answer my question. McDonald's 2024. Thank you. read more

McDonald's - A good time - Burgers Near Me - Cary, North Carolina

Great quick food and at a good price can't go wrong at McDonald's I know the rating is low on yelp but people who rate it low are cheap this a great place to start your day with great food and amazing coca-Cola read more

This McDonald's has, unfortunately, consistently gone downhill since we have been coming here. Today the fries were cold, the restaurant was filthy, and a glass of tapwater is suddenly a dollar! The staff was apologetic, but said the owner forced them to charge for water. We will not be back read more

Horrible service. Forgot all sauces, no straws, and didn't fill a SMALL fry. Do not recommend.

I stopped in at 12:02 even after my last visit to this location being a bad experience. Thought maybe it was an off day and second chances should be allowed. Ordered a two cheeseburger combo with extra pickle large with a sweet tea light iced. Had to repeat myself multiple times as if they were multi tasking. Confirmed that she got the light ice part which she said that she did. Line moved ok. Got my receipt after paying and it didn't say light ice. Got up to the second window and of course the tea was 80% ice so I mentioned to the young man who was very accommodating. Pulled off and got to the next stop 12:09. Fries cold and brown not to mention half filled up. Cheeseburgers had the special paper yet only 2 pickles on each. Last time I give this location my money. I see why they are two stars. read more

mil literally tasted like water, chicken nuggets were stale my kid was not happy after the happy meal unimpressed

Went through the drive thru on a Sunday morning at around 10:30. The person taking our order was friendly and helpful. We placed our order. We paid at the first window and received our order at the second window. Everyone we encountered was friendly and hospitable. Our order was correct and tasted good. No complaints here. read more

McDonald's - Sausage Egg and Cheese McMuffin - Burgers Near Me - Cary, North Carolina

I came in here this morning to get some pancakes. I don't eat McDonald's all that much, but I was impressed with this establishment. They have automated machines for ordering, as well as a cashier. After placing my order I was given a stand with a number to take to my table. A friendly lady brought my food out to me and later another person came by to ask how my order was. I spotted someone cleaning tables and mopping, I always hate when stuff is dirty, so this was a plus. Restaurant had some comfy seating options as well. This McDonald's is also Gold LEED certified, which is cool. read more

McDonald's - Burgers Near Me - Cary, North Carolina

See all

About 30 minutes ago I had no clue this McDonald's existed. I pull up and see a covered spot, (I MEAN A COVERED SPOT AT MCDONALDS; Phenomenal). I walk in, OH. MY. GOSH. the greatest McDonalds I've ever seen. I didn't know if I was in Cary, or on a different planet. I walk in, everything spot clean, kiosk works amazingly. Then. Then my NAME is called out and they make me the most full and amazing Ice cream cone I have ever seen. Then I go sit in the private room with my buds, impeccable. I am so pleased with this experience. I will definitely leave 5 stars and tell the world that this is the greatest McDonalds ever. I may even tell my Grandma. I am so happy to be able to transcend into this McDonald's. Thank you so much for this experience. I feel like I am a new man. read more

McDonald's - Me and the boys enjoying our ice cream - Burgers Near Me - Cary, North Carolina

I came through around 3:30am to pick up two DoorDash orders. The lobby was closed, so I entered the drive thru. After approximately five minutes, I pulled around to the second window where I noticed one lady working behind the counter. I waited for several more minutes then called the store. The man that answered confirmed the lobby was closed, and his frustration became obvious after I told him I was there for two DoorDash orders. He directed me to pull back around to the "delivery window [I] past to get in the drive thru." It wasn't because of laziness that I passed the delivery window initially. I've never been to a McDonalds that had a walk-up delivery window. I wasn't expecting it. I passed right by it.. He said the walk-up window has a large sign indicating it's for deliveries. He told me, "you can't miss it." There's literally no signage indicating that there's even a window, much less instructing delivery drivers where to go or what to do. After walking up to the door, I noticed the sliding window -- again, devoid of any signage indicating its purpose. Again, I waited. After several minutes, i called back to let them know I was there at the window. At the same time, I noticed the doorbell, also lacking signage, which rings up the staff inside. While on the phone with the man, I pressed the button. At no point during this encounter did I even begin to exhibit frustration, but I heard the lady in the background saying, "he better not be complaining. He better not say he's been waiting. He just now rang the bell." As she walked toward the window, I thanked the man for his help and hung up. She swung the window open and demanded the names of the two orders. I politely gave them to her. Then, instead of walking back to retrieve them, she asked me why I was complaining and rushing them when I had only just arrived. I explained the situation, that I had actually arrived several minutes prior, and added that I had not complained at all. She literally snarled at me and replied, "Oh. Well he made it seem like you were." She walked off to prepare the orders, which evidently had not been started. Roughly 10 minutes later (and I'm being gracious with that estimate) she returned with the orders. I arrived to this McDonalds several minutes early. However, I left almost 15 minutes late. I notified the customer of the reason for the delay, and I would strongly recommend all customers choose another location, especially if you're placing an order after the lobby closes for the day. In the attached image: McDonalds walk-up window for after-hour pickups. There's no signage indicating even the presence of a window, much less instructing delivery drivers on how to pickup orders. read more

McDonald's - McDonalds walk-up window for after-hour pickups. There's no signage indicating even the presence of a window. - Burgers Near Me - Cary, North Carolina

Why offer table service? The past two times I have stopped into this McDonalds I have used the mobile app to order from my table. Both times they just call my order number. Fortunately the first time I heard them and was able to go up and grab my food. The second time I did not and I waited 15 min. By the time I went to the counter my food was just sitting there waiting. Of course it was cold. When I inquired as to why they do not deliver to the table they replied "we did not see it was a table service". The sticky ticket on my tray had the table number really big. Not my order number. Once is a mistake. Twice it's an issue. read more

They did great job on my friend's order via door dash and they prepared a great meal gift for my friend!! Good job!!!!

As far as McDonald's go, this one is pretty nice. It's clean, the people are nice, food is always fresh. Only thing I don't understand is why it's always more expensive than other McDonald's? Is it simply because it's in Cary? read more

Extremely rude and condescending lady at window, made me feel unwelcome and almost threw food food at me through the window. Also messed up my order on top of that read more

If you want to wait 45 minutes to get your food then visit the drive thru at night .. UTTERLY RIDICULOUS .. When Marcus, the supposed manager, came to the window he told me to leave if I didn't like waiting and wouldn't give me my food .. If he were MANAGING, it would take SO long .. People were honking and furious .. I'm just in shock that people care so little these days! Unbelievable read more

Just went to this location and I am very dismayed about my experience. At the drive thru I spoke directly with the manager asking him for ketchup, he even confirmed what I was asking for and said okay but he still did not put it in my bag. My fries were also completely over cooked and over salted and it took close to 15 minutes for a simplistic 10$ order. This location clearly does not care at all and it reflects. read more

This drive-through line hasn't moved in over 20 minutes. I don't know what they could be doing in there, but it isn't serving customers. This is the slowest drive through I've ever been in. read more

I went to the drive thru and ordered (2) chicken biscuits, (2) hashbrowns, (1) sausage egg mcmuffin. I paid for my order, pulled forward to the next window and picked up my food. When I got home I discovered the correct receipt in the bag...but the wrong food! I was given (1) egg white mcmuffin, (1) sausage gravy biscuit, and (2) sausage burritos. I have attached pictures of this... These are the same fast food workers who demand $15 an hour and yet they can't even master a basic function of their no-skill job. Pathetic! I will never return. read more

McDonald's - a bag of biscuit and a sandwich - Burgers Near Me - Cary, North Carolina

See all

This place is completely, utterly, awful! I come to this place after ordering via the app (Mobile order). 2 am, first words out the intercom is "we're only taking cash" I stated I have a mobile order (because it would seem they always only taking cash) I was told to come back in 15 minutes the system is down. I waited 20 minutes in the parking lot. Drove back around and waited another 15 minutes just for someone to acknowledge I was in line again. Then told my order times out and I had to pay at window. Waited another 10 minutes for my food at the window. Got home (2 minutes down the road) and fries was ice cold, hard as a rock. Burgers looked as if they have been sitting under a heat lamp for hours. I'm just down with this place. They do not care at all about the late night customers. read more

I really wanted a coffee and there wasn't much around. I remembered hearing a commercial for specialty coffees and decided to give it a try. I walked in and saw an ordering kiosk. I figured that was safe because I could be sure of my order and there could be no misunderstanding. I was shocked when my specialty drink was $2. I needed sugar and a couple extra creamers but well worth it. I was a good customer at Starbucks but will not hesitate to give McDonals's another try. read more

Horribly slow service - consistently have to wait 15+ minutes for food: Most recently ordered chicken strips at drive through then when I got to the pay window they said "we haven't had chicken strips in hours, what else do you want?" Why did y'all hey take my order to begin with? Was then told to pull over and someone will be out "shortly" - 15 minutes later had to leave car and walk-in to request. Pick another McDonald's or eatery all together. read more

I go to several McDonald's and always order a large vanilla iced coffee. I don't typically go to this location because every time i do I get an inconsistent barely drinkable iced coffee- if you can call it that. Every other location seems to use the same portions and has a fairly consistent taste except this McDonald's. Today it was all vanilla flavoring barely any coffee and yesterday I was charged for the same vanilla iced coffee and it was all coffee and very little if any vanilla. I tried to give this location another shot but was disappointed. 11/23/18 Update Stopped for a large coffee and 2 breakfast burritos. Had to repeat multiple times how many cream and sugar even though it was correct on the screen which was ok since he seemed to have gotten it correct but annoying since it was on the screen. Coffee is very watery today but not the end of the world. Worse I received 1 burrito not to and the 1 I did get was ice cold through and through. The guy at the counter was so distracted messing around with a coworker in the back that on top of not checking the food he also forgot to give me my credit card back and I had to mention it 2 times because the 1st time he was listening and just replied have a good morning. I don't know if management for morning shift has changed or what but I have yet to have a good yet alone decent experience at this location. read more

New late night crew is so good and worth the few minutes extra wait for freshness every time! Trusted location

Employee was very rude couldn't order my chicken sandwich after midnight be weary folks

i would give them zero stars if i had the option. Terrible service, sat atleast 30 minutes in the drive thru and paid $20 only to get 4 cheeseburgers with onion which i couldn't eat and old fries, then went the next morning to get my correct order because i did not eat the night before, i then waited another 30 minutes inside to even ask for my food only then to not be given a drink. i've worked in fast food before and i don't like degrading people but i mean come on there were 3 cars in the drive thru and you guys couldn't get a single order right. read more

I swear to God this place will never give you sauce with your chicken nuggets, do not drive forward before checking. I swear to God I'm going to raise hell next time you guys leave out my freaking sauce. Get it together, no one eats plain chicken nuggets. Fuck. And I just noticed you left out one of our french fries, literally while writing this. This is the most pathetic McDonalds, drive somewhere else, take the drive to another fucking McDonald's it's worth it. I work in food service btw. I mean I do this on a daily basis and mistakes do happen but God fucking damn. read more

They don't listen.They don't give you the right food you ordered then catch an attitude.

place was oack in drive thru and no one answered one of the lanes. 3 cars had to go around and get into other lanes. I finally ordered and food was cold and FF were cold and greasy. you could take the grease. nothing should be cold since the drive thru was crowded. had this problem before with cold food. sent over $20 today and none of use ate the food. read more

I've been to this McDonald's a few times, as I work across the street, but this evening I was very impressed by the customer service from Todd. He greeted me before he even got to the register, was extremely kind during the whole interaction, and even bid me a safe trip home. Just wanted to make sure he is recognized for his outstanding interaction. read more

It's McDonald's. It's modern and nice, however it was also full of unwashed tables and generally lacked the clean feel that it's streamlined look tried to emphasize. read more

I really like this McDonald's. I usually go late at night and the staff at the drive thru is excellent. They get my order right and they are fast. There are some really bad McDonald's nearby (Western Blvd) but this one is worth the extra drive AND they are open 24 hours, so one of the few places to go at 3am. read more

This was the best service i've ever had mcdonald's. I ordered a shamrock shake on the app and when I got to the drive thru, they said the ice cream machine was down. The drive thru worker went above and beyond and made a frappe with shamrock sauce in it read more