It's a really solid Chick-fil-A, nothing exceptional about it, I will say that the parking lot does not match the foot traffic that it gets, but the services consistent with what you get from a Chick-fil-A. Unfortunately it doesn't get a five star because the service isn't as good as it could be, I reference it to a different Chick-fil-A that's in the area that is always consistently super clean and has incredible service. The food always comes out nice and warm and I never have issues with it. This one, I've had a couple issues over the years so it makes it unfortunate that it's inconsistent read more

The Chick-fil-A in Holly Springs is not as efficient as most Chick-fil-A locations. If I had not already placed the mobile order, I would have gone elsewhere. When I arrived, I was surprised by how much longer the mobile line was than the regular drive-thru. I'm not sure whether someone got in the wrong lane and held things up, or was trying to order while in line and not moving up. I'd say it took about 11 minutes to get to where I could scan the app. Once you are in the line, you can't get out. The parking lot was large, and both drive-thru lanes kept cars off the road. I'm not sure if they need two lanes for food delivery, since I've only been there once, but that might help to remove the merging bottleneck. Other locations have dedicated mobile lanes from start to finish, with the other lane used for drive-thru ordering. My order was correct, and they included the sauces I ordered and no ice in my iced tea. The fries were hot, and the nuggets were fine. It was also easy to get out of the fast food restaurant. read more

Chick-fil-A - Fast Food Near Me - Holly Springs, North Carolina

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Writing this review to warn others. If you are on a hurry, do NOT come to this Chick-fil-A. The mobile drive through is consistently slower than the regular drive through. Part of this is because they will not tell the car in the front to pull aside if there is an issue with the order and you get stuck behind the car in front. For the mobile lane you'll literally be stuck and won't be able to escape because you're in between the other lane and the building. We were stuck here for 13 minutes on a Friday afternoon at 3:30 and were late to my son's practice. If you must go here, avoid the drive through if you're in a rush. Do not use the mobile app. Please management fix this issue!! Mobile lane needs to be on the outside lane so folks in a rush can make a quick exit if needed!!! read more

Food is decent- usually cold at this location. Why not have menus anywhere and staff that can help? In-n-out has menus hanging off and this tends to be a smarter move! I don't do fast food that often so this explains the long lines read more

Normally they get my food out fast and are friendly but I had to dock some points for me getting food poisoning. Had chick fil a as my first meal of the day and didn't have anythjng else before having symptoms of food poisoning. read more

slow slow slow slow plus a 30 minute wait in drive through . It's always the same and I've only been here 3 times. read more

It's always a pleasure to enjoy a meal at Chick-fil-A. The Market Salad is fresh and tasty with grilled chicken. I like the tang of the avocado lime dressing. I also like that there are options which include non-fried foods. The kids chicken nuggets can be grilled or fried. This location has a small, enclosed play area for little ones. It is a tad small for my 7 year old but he is tall for his age. Overall, a great place for a fast casual meal. read more

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I placed my mobile order and went through the mobile line and unfortunately that line was much slower than the normal line. I feel like it was an unusually long wait for the late afternoon time frame. The ice cream I had didn't look the best but tasted the same as always. My kids enjoyed their peach and strawberry milkshakes. read more

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a chicken flew in from the kitchen and attacked everyone in the building but the sandwich was good

Just a total disaster here on a Friday night. Been stuck in the drive thru for 30 mins and haven't moved and now I'm trapped. This place used to be really great and now is really struggling. I've stopped coming here as often as I used to and this is a reminder to stay away. read more

Hands down the worst Chick-fil-A I've ever been too. Orders take forever, they've messed up several of our orders, and the employees stand around bull shitting. read more

This is indeed the SLOWEST chick fila in North Carolina! I keep taking a break and try to give them a chance but it is the same thing everytime smh!!!!! Whether you do the mobile scan or the drive thru it's the same. My first photo is from last time and my second photo is from this time. Sad because I love chick fila but not this one. read more

Chick-fil-A - This has been my position for 9 mins now. - Fast Food Near Me - Holly Springs, North Carolina

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Is there even one of these that is bad? If so we haven't found it yet. The food is exactly as expected. The app gives decent rewards and they run decent specials and promotions. It is busy, but the line moves decently fast. Nothing lacking here. read more

The people have one job. Get the order right...I ordered ONE combo. A four count minis and has-browns...NO HASHBROWNS. Like cmon how smart do you have to be or more accurate how stupid do you have to be to forget one out of two items. Everyone CHECK YOUR ORDER BEFORE DRIVING OFF EVERY SINGLE TIME even if it's ONE SINGLE COMBO. read more

Slow, slow, slow. If you need to get somewhere, find another "to go" spot to eat. I ordered a simple egg white grill, pulled around and was told to go park. I then waited TEN MINUTES for it to be brought out. Get it together, folks. read more

The food and service here was really good. Got breakfast after taking my grandmother to the eye doctor. We both had a good time and good food. Not up in Holly Springs often but not bad at all read more

Don't go here unless you want to be stuck in your car for a painfully long time just to overpay for unhealthy food. If you do go , don't mobile order - it takes a lot longer then ordering there read more

They're okay. I think they may be short staffed. They're always nice but they are extremely slow .

Poor food quality - very old, overcooked fries Slow service - waited in mobile order for close to 10 minutes Incomplete order received - did not receive full order read more

I love this Chick-fil-A location. The food and service are both consistently great. My favorite meal is an 8 ct nugget with fries and a Sprite. I always get a ranch and BBQ for dipping sauces. For breakfast it's the chick-n-minis or a bacon, egg & cheese biscuit with hash browns. read more

Waited in drive thru for 30 minutes for 2 drinks!!! No excuse for that! 2nd experience of looong wait at the drive thru Will Never return to this CFA read more

Not the first time I find bugs in their salad, but this time I found two and when I drove back to the store they said it happens. Speaks a lot for their customer service and quality of their food. read more

Chick-fil-A - Second bug I find in my salad. And when I went back to the store, they said it happens and just refunded me. Just avoid their branch. - Fast Food Near Me - Holly Springs, North Carolina

Amazing service! The Drive through was very efficient and the staff kind and friendly!

I really hate to leave a Chick-fil-a anything except 5 stars, but this location is failing miserably with the drive -thru service since reopening. I have been sitting in the drive thru today for over 15 mins after placing my order and have only moved ahead one vehicle with at least 5 still in front of me. Last time I was here it was well over 20 mins after placing my order until actually receiving it. Chick-fil-a is famous for its exceptional drive-thru service and up until this location, has always proved deserving of that notoriety. It's disappointing that the remodel has actually hurt this business. Don't come here expecting to pick up a quick meal on your way somewhere. You will need to plan on spending some time here. read more

After sitting in the drive thru for 5 mins I just got out of line and went elsewhere. Slowest chic-fil-a in America. Won't be coming back to this location. read more

Place is so slow. Good food but that's about it. Got 15 people back there. Not sure what they are all doing.

Although it is really hard to leave a bad review for a Chick Fil A because like everyone, we love Chick Fil A in general. But at this point I have to leave a review to let everyone know that at this specific Chick Fil A to always check your bag to make sure you have everything. We have been here over 7 times now where they forget something that we order, be nuggets, dressing etc. I understand you all are very busy but if you are going to take 15 min to prepare the order please try to get it right. It is frustrating having to call, waste money because we don't want to sit on the phone to call or have to now make extra food for a kid who didn't get what they want. I hope this message makes it to the right person. read more

Where do I start. I guess with the basket ball win at Southern Wake Academy. It was a hard fought win for the varsity team. When the parents asked where the team wanted to go to eat. The team said chick fil a Holly Springs North Carolina. And off we went to our local Chick Fil A. We arrived at about 950 pm of a Friday night thinking they were open until 11. Oh no I'm hey close at 10. But the manager and cheerful staff said come right in and let's take care of feeding the winning team. We all got our orders in and the staff cheered on the teams win too. We all got our food as ordered and there were a lot of orders. Of course the meals were great as they always are at chick fil a. Next time you get The chance and your in holly springs visit and say hi on behalf of Southern Wake Academy. And enjoy a great chick fil sandwhich. read more

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Consistently delivering the chic-fil-a quality in a timely manner. The lines can get long during lunch and dinner but they do a good job of moving it along as quickly as possible. The food is always consistently good and clean. read more

ever since the remodel, this whole Restaurant location has been so slow with providing service. You would think that the mobile side of the drive-through would be quicker in the regular side, but that is not the case at all. The mobile line can be longer than the regular drive-through line. I thought the whole reason for the mobile drive-through was so that it could move quicker than the other side. Can the store manager or the general manager please look into why the lines are longer and the service is slower after the remodel versus prior to? There is no reason for the mobile line to be as along as it is. I do want to point out. I do not feel that it's the employees that's causing the slow up. I feel like it's something to do with the system and how the mobile orders are submitted versus others and the timing of that. I don't think it has anything to do with how fast the employees move because they truly do us their butts there . read more

Went in to get my food felt rushed and they couldn't even spell my name so the chick that took my order just put the color of my jacket paid for a 12 piece got six pieces and the rest of the crap at the bottom of the basket and when I got home and realized this they were already closed excuse the lack of punctuation marks but I'm tying this out of the rage I'm having right now because I tried to go back and they look at me thru the window and stood there and laughed so I'm really pissed right now (moral of the story check your order before you leave or you can get laughed at like me ) read more

Chick-fil-A - ows a box of fried chicken - Fast Food Near Me - Holly Springs, North Carolina

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Unfriendly! Slow! And got my order wrong, made this yelp account to write this review read more

Literally perfect service today. The guy that took my order was super quick, helpful, and nice. Overall order was fast and made to perfection. I just got the wrap + ranch. read more

This Chick-fil-A recently opened in Holly Springs and it's the best fast-food that we have now!! They are so quick, and very pleasant. Each time you order from the drive-thru, the person taking your order always ends by saying, "Have a blessed day." How nice is that?? The food is excellent (all of their sandwiches are 500 calories or less) and their lemonade is the best that I've ever had!! The only bad thing about Chick-fil-A as a whole is that they're not open on Sundays. Something about giving the employees time to recharge and rejuvinate and give everyone a time of rest. read more

Service has gone totally downhill. I understand how busy they are but the service has been unbearable. Rude & consistently wrong orders.

Always fresh and delicious. If the country was run like this place, we would occupy every inch of inhabitable land in the world. Drive thru mooooves fast...there is playland for the tots and everybody is really nice and friendly and always helpful. My go to is a Southwest salad, but a spicy chicken sandwich and waffle fries is a GREAT meal for cheat day. I also love the atmosphere. Everybody is just nicer when they eat here. read more

Chick-fil-A - Southwest salad!!!!! - Fast Food Near Me - Holly Springs, North Carolina

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Truly delicious taste of Southern Fried Chicken. Always be my first choice of breakfast / lunch everytime I travel to mid southern west . read more

Chick-fil-A - Added by JTN - Fast Food Near Me - Holly Springs, North Carolina

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Chick-Fil-A 801 Village Walk Dr. Holly Springs, NC 27540 Went here on: Wednesday, March 27, 2019 Fast Food Restaurant I've Been Too #1 read more

Chick-fil-A - Chick-Fil-A - Fast Food Near Me - Holly Springs, North Carolina

Off their game today for breakfast. My husband and I literally stood at the front counter for five minutes without being acknowledged with several people walking by us behind the counter. Finally acknowledged, the staff was very friendly and helpful. However, both their orders were wrong. Even though we were told to keep the one sandwich, neither of us eats sausage so it had to go to waste. I asked for no cheese on my sandwich and it came with cheese, but I did not want to throw it out. We had to pass by three dirty tables before we found one that was clean. A very different experience than we normally have here. I hope that it was an exception rather than the rule moving forward. The only reason I gave it a three star instead of two was because staff was friendly. Came back on a Monday morning just in time for breakfast. Lots of staff behind the counter and very friendly and accommodating. Ordered the chicken and egg bagel and it came our fresh and hot as well as the tater tots. Coffee was given to me right away. I like how staff comes to your table with your food, really nice touch! read more

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Not great and super dirty. The staff could really use some lessons on kindness. I got food poisoning and will not be back