Absolute the worst customer service. I keep coming back hoping it was just a bad day... not the case. A couple employees seem to really be trying but they're understaffed and other employees just want to be lazy. Waiting times are long because they can't seem to multi task and you can't tell if there is even a manager on duty as no one seems to have control of the staff of counter. Will not be returning. Ever. read more

So I ordered 2 big macs, and large fry with no salt. Fries were awesome but burgers were soooooo cold. Very disappointed! That is why I will go to jack in the box from now on read more

It's always a hit or miss with this location. A large hot coffee with 4 cream and 10 Splenda, on the side, in a bag, with a stir stick is my standard order. Sometimes they get it right sometimes they don't. I've also received lukewarm coffee more than once and that REALLY frustrates me since I generally use the drive thru. When they do get my order right it's a wonderful experience...when they don't it's just irritating. read more

Not sure why there is so many bad reviews of this Mickey D's. It's your typical McDonald's and I'm not really a fan of their food, but others I was with wanted to stop here. Service was quick and we got in and out of here pretty quickly. There is also a nice indoor playground for kids. read more

I like the fact the the inside of this McDonald's is nothing like your typical McDonalds (the fact that it's a flagship store is definitely a plus). The cafe was very nice and showed no resemblance to any McDonald's I've seen. Service was OK, pretty typical. Not as friendly as I'm used to and the staff was a little flustered with the fifteen people in the lobby or in line. Bottom line, it's still a McDonald's. It's a really nice McDonald's, but you can put lipstick on a pig but it's still a pig. The iced latte (caramel) was bad. Too sweet. People who compare Starbucks to McDonald's and like McD's better (as far as coffee) are comparing caviar to fishsticks. Fishsticks are cheap, widely available, and horrible for you (McDonald's). Caviar is an acquired taste and is at the top of it's class. The two are hardly comparable. read more

This McD's is clean and has a great design. You have to ask permission to get into the bathroom which equals ultra clean restrooms. The kiddie play area is never crowded and is the cleanest one I've been to. Perfect place to bring the kids to escape the crowded play areas in Las Vegas. The food is the same ol McDonalds. We enjoy it. read more

McDonald's - Clean playground. - Fast Food Near Me - Boulder City, Nevada

We ordered several orders of coffee drinks, and they gave us wrong things. It was very bad made, did not give straws, no ice in all. Do not go there. read more

Shake machine ALWAYS down. I believe 3 times in a week, in the early afternoon I was told the machine is down.

One of the nicest mcdonalds I have ever been to. The place is super clean. It's got a great playarea for the kids. The service was great. read more

McDonald's - Fast Food Near Me - Boulder City, Nevada

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Just passing through the area... Have the McDonald app on my cell phone, thought yeah...pick up a couple Quarter Pounders for the road for my husband and I. I ordered 2 Quarter Pounders and advised the cashier that I have a coupon - but one, get one for a $1. Get to the window and the cashier was kind, but not versed in using the McDonald's app. After a few minutes she announced that will be $6.16! What ???? I questioned the price of one hamburger ...$5.69 I paid the bill and then pulled up to the next window and was told I would need to pull forward to the waiting area since it was a special order??? Really??? I came home and called the restaurant to verify the price of the burger - $5.69 (employee said due to their location their prices are considerably higher), then I called our local restaurant and was quoted $3.29 for the same burger. I will not be stopping at this location again. read more

This is the worst McDonald's I have ever visited. Their prices are outrageous $9.49 for 2 burgers,fries and small drink. The food is usually cold, stale. They continue to mix up orders, especially the drive through which is slow. I stopped for a burger, no fries and a small shake was over $10.00. I been 3 or 4 times cause its close, but not worth it anymore. Stay away !!!!!! read more

Yuck! I'm not a McDonald's fan at all! The only reason I went to one this time is because the family wanted to go there before we went to the damn. The food was just what I expected. Cold fries and a dry chicken sandwich, where the mayo tasted a bit off. I haven't missed a thing! read more

Hands down the most friendly and fast McDonald's I have ever been to. Greeted us when we entered, cashier told us to be careful out there ( it was raining) and person giving me my food told me to have a nice day. read more

I go to this McDonalds often. Over the course of the last 2 years this establishment has been going downhill. It used to be prestine and beautiful! The condition now is dirty and broken. The staff is extremely rude. I was ordering a mcflurry and it was after nine and the staff said I couldn't have one and he wasn't in the"f***" mood. Needless to say this isn't a good place to eat or work. read more

this mcdonalds is the worse one I have ever been in. Spend 35 minutes waiting for breakfast. When I fi ally got my order, it was wrong, the side scrambled egg waa literally runny. When I asked the person behind the counter if this is acceptable her comment was "this is how they come what more do you want"? People were leaving even after they paid for their food. HORRIBLE. YOU JUST LOST MY BUSINESS! McDonald's corporate office needs to visit and re-structure your restaurants. They have all gone downhill. read more

Went in to get any size coffee for a dollar as advertised on national TV. I was told they do not participate in this. I agree It is their right to do so as It is my right to turn around and walk out. Which we all did. read more

This is by far the worst McDonald's I've ever been too. I live in Boulder City after many bad meals there I thought well I'll give them a try. Cheeseburger ice cold, fries cold and stale, filet of fish cold and the bread was beyond hard. I actually drove back and said I'm done please refund my money. I would say most definitely skip this McDonald's. Beyond terrible. read more

They have a special offer 2 Big Macs for $4.44 ... when I get my Big Mac it literally had a huge BITE out of it already. So one of two things happened: a) an employee took a bit out of it, or b) a customer took a bite out of it, returned the burger, and the employee put it back on the rack to sell to someone else. All they did was give me a new Big Mac. I expected something extra - a discount, some free fries, something to make up for one of the most disgusting things I've ever experienced at ANY fast food place anywhere. Avoid this location - period. read more

Flies! 4 of us ate with 3 flies Ugh Wait...just counted 9. Fries, drink and a fly swatter? read more

Got the grilled Artisan chicken sandwich. It was the worst chicken sandwiches I had ever had. The bun even smelt burnt. $5.89 for it and not worth )$2.00 read more

This place sucks the absolute worst McDonald's I've ever been to. I ordered 2 Big Macs in the drive thru drive all the way back to work with my Burger and there's no cheese open the second one that's my buddy's it has no cheese. So i call the manager explain what happened. His I need to make $15 an hour response "that sucks bring them back and I'll throw aome cheese on them".....my response "no you suck"...smh #minimumwageforfastfoodworkersforever read more

Not that I'm surprised with how bad food service is at McDonalds, but this location is a special kind of stupid. Did a drive thru order for 12 people, and they made us wait in the reserved parking space, which was fine. But then they stuffed our food on top of each other where stuff was opening and smashed. Then they forgot half of our order. So so stupid. Had to go back and get the rest of our order. They don't deserve more than minimum wage. read more

It was THE worst experience EVER! We ordered 2 cheeseburger, 1 hamburger, 1 coke, and lg fries. For such a simple order that consisted of your staple items, it took 20 minutes to get our order. When we asked for the manager, she completely disregarded us. She barely offered a mumbled apology for the wait. An employee had to step in and offer a cookie as we were walking out. Needless to say, we weren't in the mood to accept a cookie at that point. That team really needs to be trained in customer service. read more

We stopped there for breakfast on our way home to the Phoenix area. I walked in first and ordered 2 sausage McMuffins with egg, my husband then walked up behind me to add a coffee to the order. I proceeded on to e ladies room while he paid. When I returned he was in the men's room, and our order arrived. When we got back to the car I saw the receipt totaled $8.18. There was a huge sign on the window that stated that they were 2 for $3.33. A single coffee and the special price don't add up to that amount. So by the time we were back on he road it was too late to go back and have them correct their error. I see other reviews that say the same thing: you're promised one price but charged another. They are crooks at this location, or have hired the dumbest people they can find. read more

Just orderd a mc chicken for a 9 year old and the Damn thing had no chicken in it how pathetic is that now gotta find something else for him deffinately won't be back read more

Ordered a meal deal, was asked to pull forward and wait, I waited 15 minutes then went inside where I found no order. I asked for a refund and to forget the meal. As of this post no refund as promised. 2nd bad experience I have had at this location, will not be a 3rd. My advise, keep driving. read more

This McDonalds locafion is the worst i have ever been too. Service is horrible every sunday morning... same elderly lady... same poor service attitude. Someone needs to remind her and the other "delightful" staff, who the CUSTOMER IS... they simply dont get it. Every time i go i feel like i have incinvenienced them! The place is AWFUL! read more

Compelled to write a review because of the poor service we received.. Ordered egg mcmuffin & sausage mcmuffin with egg at drive up window. Drove To pay window & was informed that they were out of eggs but they could give us the folded egg instead. Told them no thank u & asked why we couldnt wait for an egg to be cooked. Was told because they had no eggs to use "sweetie". A week before this scenario happened & they offered to cook the egg while i waited which was fine. Didnt appreciate being called sweetie & wondered why in the heck are u out of eggs during breakfast?!! So made a call to corporate & filed complaint. read more

We were on a road trip and stopped at this McDonald's expecting the fast friendly service you normally get. We were mistaken. We were ordering breakfast. First it was slow. Our order sat on the counter for 1015 minutes waiting for a coffee. Yes a coffee! We tried to grab our tray once and the girl behind the counter grabbed it and told us it wasn't ready! Next we notice she is doing chores at the drive-thru window. She was ignoring us! We finally asked for the manager. A man by the name of Juan came out and instantly started barking excuses at us. By this time we were the only ones at the counter! He went on and on about how busy they were! With who?!!? He still did not apologize or BRING US A COFFEE! Finally the girl at the next window brought us our coffee. By this time our breakfast was cold and she offered us a new breakfast. This girl was so attentive and she alone fixed the problem. I wish we would have gone to her first instead of the girl with the red hair! Never going back to this McDonald's again. read more

This is one of the BEST McDonalds I've ever been to! Super nice staff which is really hard to find in a McDonald's now a days.

Staff is very nice. Greeted us when we entered iNside. The young man who took our order was friendly. It wasn't busy considering this is a highway stopover place. We didn't wait too long for our order. Clean bathrooms. read more

I hit the drive thru here once in a while. Slowest. McDonald's. EVER. 15 minutes to get 4 egg Mcmuffins, What are they doing in there? Not much of a line that went slow and then we sat in the waiting area 10 minutes. Won't be back. read more

The double drive through is the stupidest thing ever. Why would you put a solid white line in between them when you have to merge together? Makes zero sense. And they couldnt put cheese on my burger because the cheese button on the cash register didnt work... read more

Been buying a snack McFlurry for a couple years here, and the price was always $1 or $1.08 before tax. Today I was told the new price is $1.69 before tax ... so that's an overnight price increase of at least 56%. When I complained, I was told that McD employees were about to receive a hefty pay raise (maybe the $15/hour that was in the news months ago?), and this was probably the reason for the increase. I doubt that. So what's the REAL price? Looking at http://www.fastfoodmenuprices.com/mcdonalds-prices/ ... the average national price seems to be $1.79. Can it be that ALL of McD's prices are going to be going up BIG TIME soon? Hope not. read more

I wish i could leave zero stars,they burn my food im starting to tske it personal,same bs over and over again .the place is clean , food is hit and miss,they are always out of something ,their prices are higher than other McDonalds this was it last straw, managers should be managing but they are on their cell phone texting i hope they sre texting Ronald because they need help ! read more

Never go here unless you have at least a half an hour to spare, that includes the drive thru. It is also impossible to get fresh fries, I would suggest trying the "Ask for no salt on the fries and then put your own" trick but that may not work as I have also gotten cold unsalted fries in a regular order. read more

they forgot 2 of my frys and the messed up my sons burger also took FOREVER and quite expensive compared to my local location.

Stopped there at 12:30 AM on the way back to Kingman, AZ. Wanted a snack so I ordered French fries and a large coke. The fries must have been under heat lamp for an hour or two, they were chewy and cold, the coke was over filled and ran over the top spilling on my pants and down on to my cloth seats. Will not stop at the drive through again. read more

Gotta admit, the wait time is pretty long. But have to admit that it was very clean. Other than that, it's a McDonald's like all the others. That's kind of the good thing about it right? read more

Was there this afternoon 3:30pm on a Sunday. Ordered 3 meals and a kids meal, on 1 of the meals my friend wanted a half coke / half diet coke in the large soda like usual. When we said that at the drive through the guy says "Nope, can't do it!" I said excuse me? she orders this all the time, drive-thru guy ("Brad" i think) being a complete Tool again responds "Nope, won't do it!" with even more attitude. So I respond, then give us an empty cup and we'll go in and do it. We get up to the window and the girl taking payment rolls her eyes and whispers, "sorry...the supervisor is kind of an a-hole" And then he walks up & starts handing me our food and drinks and then I say where is the last drink, I want an empty cup so I can go inside and fill it like my friend wants sense you are too incompetent. He then says he can't give us an empty cup, so I say give me a diet then so I can pour half out and go inside and fill the other half with coke. He then finally concedes and gives me what we wanted from the beginning. Unbelievable, that simply getting mcdonalds has to turn into a semi-stressful confrontation with idiots. AVOID THIS MCDONALDS AT ALL COSTS!! read more