This McDonald's has a lot of bad reviews, but my experience was great! We stopped here for a quick breakfast and decided to eat inside. They did have 2 drive thru lanes available and a small play place area. A lot of McDonald's are moving towards self order kiosks and away from the order taker at the counter. This one was no different. We placed our order on the kiosk and then our food was delivered to our table. The person who brought our food was nice. We ordered a steak egg and bagel meal, one breakfast burrito and one egg McMuffin. Prices have definitely increased and it was $20 altogether. But the food came out hot and fresh. I enjoyed everything I ate. The lobby was clean and nice. And the bathrooms were also clean. I would stop here again if I was in the area. read more

See all

I'm only putting one star because it's the minimum. This place is terrible. Cold food, wrong order, and this last time we went inside and put our order in kiosk and after 12 minutes the customers behind us and ALL drive thru were served. We left the employees hide behind the counter and screens back there so they don't have to be bothered by us customers. It's garbage food anyway!!!! It smells like sewage in there!!!!! We are shocked you have 1.5 stars. Should be negative 5 stars. We are Boulder City residents. Bad reviews travel quickly!!! read more

I see this location gets a lot of bad reviews but we had a great experience with the kids for breakfast. Headed home on a roadtrip and decided to stop here for breakfast. Everything came out fresh and quickly. I'll say the prices compared to Texas pricing is a bit crazy. $9.50ish for an egg muffin meal which I typically pay $5-$6. Crazy. I look for places with a playscape and they had it which was nice and a large seating area. Best thing is you get refills yourself! I love that because I hate bothering the staff for multiple refills. Will be back if in the area. It's close to Hemenway park so that's a plus too. read more

McDonald's - Indoor playground - Fast Food Near Me - Boulder City, Nevada

See all

The absolute worst McDonald's I have ever been to and it's in my very own town. It doesn't matter who they hire for a management because the franchisee is completely absent and does not care about this location whatsoever. We have had issues with them for years and years. They have the worst reputation in our town and after today, I am never going back. I have tried over and over again to give them another chance, but it is really really bad. I once found a live cockroach in my order! I should've never gone back after that. Today, literally everything in my order was wrong. I filed a complaint with corporate. I'm not the type to complain area often, but this owner needs to be held accountable. The awful customer service, filthy lobby and bathrooms, constant incorrect orders, and closing at random hours has gone long enough. Do better or sell your business. read more

My experience was great here in this location. I haven't had McDonald's for awhile but it was nice and quick to order from the kiosk. Indoor was very clean and quiet as it is bit of middle of nowhere. We ordered quick grab to eat before heading to Hoover Dam. We ordered Hot Honey McCrispy burger, Fish Burger and two wraps. Total came out to be $20. I think because of the location it was bit expensive. Except for the price Limited Special Menu, Hot Honey McCrispy burger really hit the spot! :) read more

Most of the employees, including management, don't speak English. Good luck trying to communicate with the staff. They will fuck your order up, and then have the audacity to lack the ability to take accountability. The kitchen and back of house areas are all filthy. I walked back there to see. The floors and walls were equally disgusting. The back of the store smells bad. Don't go to this McDonald's. Go eat at Dollar Tree or something. read more

Half an hour wait for a burger and frap bro I was in a hurry to :( . Seems like they need more people working idk

Shame on the Vance group for gouging residents with their inflated prices. #1 med here over $12... $18 for large..just down the road in Henderson $8...$10 for large...plus it is always poorly staffed and run...almost always have to pull forward and wait for them to bring it to me....advice...boycott this place... read more

The best think about Mc Donald's are the fries - lately they suck cold old and just nasty- do better Mc Donald's!

Honestly I think they must try NOT offer quality food or service at this location. I stopped in at 10:58 AM on a Monday morning. I was the only person in the lobby. No-one greeted me or spoke to me. I tried to order on the electronic order board but could not get my order to save and proceed to the next screen. A young female worked walked by and I asked for assistance and she continued to walk past me like I was invisible. I didn't order exactly what I wanted but was able to get 2 cheeseburgers and large fry to populate. Again I am the only one standing in the lobby... 5 minutes later a guy walked up, tossed my bag on the shelf and called my order number. That's it. No have a nice day, do you need ketchup, nothing. I grabbed my bag and headed to the car. I was amazed the fry's were warm at best, not hot, barely warm and the cheese burgers were so flat the only explanation is someone maliciously smashed them. I took a couple bites, threw the rest in my bag, and threw it all out when I got to my destination. Reading the reviews it is clear I am not the only customer who thinks this is a sub par McDonalds. read more

The server asked if he could just remove it. Returned the sandwich to me. Didn't offer a replacement or refund read more

McDonald's - BUG in Filet-O-Fish. Did not purchase - Fast Food Near Me - Boulder City, Nevada

Does not honor coupons correctly. Over priced compared to other McDonald's. Fails to give a receipt used code for free hash brown which used points and then denied the item. Food was not hot read more

When my fiancé went to mention that we were missing some items the lady he spoke to, very rudely, cut him off and said "I don't have any back here, so..." I'm pretty sure she was a manager, or assistant. I'm not usually one to be this way, but this definitely frustrated me. If you hate your job so much, please quit. Don't ruin someone else's mood just cause you had a bad day and are miserable. And we also never got our snack wraps Be a better manager and teach your employees how to do orders the right way. read more

McDonald's - Fast Food Near Me - Boulder City, Nevada

Banners outside say 24 hours, the lights are on, but it's 11pm and they are closed. Make up your mind! Thankfully Jack in the Box is next door and actually is 24 hours. read more

Hands down the worst store in their mediocre franchise.Non existstant service.no register on menu in the lobby just kiosks. Cannot pay with cash if you go in the restaurant. Food was deplorable fries were actually cold .Never again. read more

Horrible, nasty, I go there almost everyday on the occasion the sweet tea taste off never thought about it till today. Got an other sweet tea no ice and it tasted weird. And gross doesn't even explain it. Floaties everywhere. Go and talk to the Store manager and she's like oh that's normal. Umm no it's not. It's from not cleaning the container that they hold it in from the night before. She had the nerve to say it's normal and laughs at me. And she's a manager? Wow can't even imagine how bad the owners are if they have management like this. read more

McDonald's - Nasty Floaties - Fast Food Near Me - Boulder City, Nevada

Sky high prices. I've noticed this one has had problems with the health dept. They have a bad reputation all around and earned every bit of it. I never eat here and go to Henderson. Ridiculous. read more

The manager Ellie is horrible and so are the employees at this location. I made a mobile order on Sunday 4/6/25 just before 1030am and I pull into the drive thru and I'm told at the window that they can't fill my order and they can't give me my money back either I have to wait for the order to cancel out! Are you kidding me?! So they were too fkn lazy to make the breakfast food and stole my money! Still have not received my damn refund Ellie!! Where is the customer service at?? None at all so much disrespect! read more

I rarely write a review on McDonalds. They are what they are but here is one anyway. We walked in to what appeared a very clean store. Only a few were waiting on their orders to be prepared. Our order was taken by a friendly employee and so then, we waited. I had ordered the McCrispy chicken because the other chickens were hot and spicy. I'm not a spicy fan. My husband ordered a milk shake, hamburger and fries. Everything was pretty much as expected except for the Mccrispy chicken. The "crispy" chicken didn't look crispy at all. It was flat and hard. The bread was fresh but had nothing on it (and I do mean nothing) other than 3 pickles. All I could think about was that McDonalds could do so much better than a dried up chicken sandwich. It definitely would be nothing to brag about --- or to order again. read more

Love the staff!!! Sometimes my app doesn't work but that's not this locations fault. They offer to assist when the code won't load. Usually always have ice cream which is rare for a McDonald's Not gonna lie the staff is really awesome! They keep me coming back. read more

I don't know if this lady name Abbie I guess she's a manager is she new or what who knows, coz I've been going to this location and I love most of the employees I encounter but this women is so rude she's the one handed me all my orders and all wrong and she have the audacity to rolled her eyes on me ?! What kind of a manager are you ?! What a shame. Hopefully the higher management will address this coz Boulder City people don't tolerate that attitude. read more

Went McDonald's, the lady wearing the Grey shirt that was running food out to the cars in the drive thru is extremely rude! Horrible customer service. Can't even get the orders right!! Do better management!!! read more

worst mcdoanlds I've been first they got our order wrong twice and the workers had a little attitude and when they finally got our order right we were missing a item read more

Ordered breakfast online at 10:15am (15 minutes before lunch) drove all the way there from Henderson, and they cancelled my order..

The only issue I have with this particular McDonald's location is how expensive it is; $4 for a simple cheeseburger. Otherwise, the food is standard McDonald's fare, and the restaurant was clean and well stocked with napkins, sauces, and sanitizer. Service was good. read more

How can you be this bad? Absolutely no one in the store, absolutely no one else in the drive thru and you still manage to mess up the order! Now I'm heading back to get the rest of my order that you obviously didn't put in the bag. Of course I should have checked before I left the window. Incompetence is unreal! read more

Workers are very rude and called the cops on my bud and kicked him out for no reason when he was just trying to get the drink he paid for and they wouldn't give it to him. Would leave 0 stars if I could. read more

Terribly slow. I waited over 20 minutes at the drive thru for a single combo. It was not busy inside or in the drive thru. Also meals are 2-3 dollars more at this location. I don't usually have high expectations for fast food, but this was a new low. Won't be back. read more

We live here in Boulder City, and we can't even order food every time we go there, they get our orders wrong, and we have talked many times to management. This morning is another incident that did not have to take place. I ordered a pancake breakfast (2) and was given two different prices. When I said something about the prices. The McDonald's worker argued with me to the point that management got involved. Once the management got involved, it got worse. Her "management" started arguing, telling me I was not doing it right. Management was being combative, rolling her eyes. Again, this is not the first time this has taken place. I went into Yelp and discovered I am not the only one complaining about how the McDonald's in Boulder City (is the only one in Boulder City) is run. This time was so bad I called the corp. read more

i was just in there drive through and we order and we where heading back to vegas and realized we did not get what we order and payed 11.46 and we been trying to call and no one will answer we called like 5 time or a little more. read more

McDonald's - what we got even know we payed for more - Fast Food Near Me - Boulder City, Nevada

See all

Everytime I order bacon egg (cheese) biscuit with no biscuit they never put the cheese on it even the tag says bacon egg cheese biscuit no biscuit! Someone needs to learn how to read! read more

3.5 Stars for the Boulder City McDonald's. It seems that the days of solely relying on a cup of coffee before a hike are behind me. With a hike ahead of me, hunger had consumed me on the main street of Boulder City. It was time to consume a few $1 Menu items in the Boulder City McDonald's. Before hitting the hiking trail, it was also time to consume some data on my device's memory card taking pictures. The Boulder City McDonald's is one of those unique McDonald's that stands out. That is on account of the bronze statues outside. Here are a few scenes throughout the large parking lot. Facing the Red and Black Mountain is a bronze statue of a little girl holding a cat. Fronting the building alongside Boulder City Parkway is a bronze statue of a landscaper mowing the grass. Bronze statues adorn the drive thru and outside the modern building. This McStatuary scene put me in a good mood before I set food inside. The $1 Menu items put me in a better mood. The nice thing about the $1 menu is that it is a McTasty way of satisfying the hunger bug for a few hours. Speaking of bugs, I do not think there are any lingering here. The lobby was immaculately clean. It was on a clean table that I ate two Hot & Spicy McChickens and a sipped from a Large Bottemless Coke. This is worth $3.24 after taxes. As I write this in a large dining room at a table overlooking the indoor playground, brown and tan tiles, a black ceiling with diminutive chandeliers and lights; my hunger bug has left Boulder City. The few times that I have dined here the service has been satisfactory. The employees have greeted me with a smile and McPleasing attitude. When I finished up my light meal it was appropriate to leave the Boulder City McDonald's with 3.5 stars. The charming bronze statues that created a good vibe upon entering the Boulder City McDonald's were worthy of an additional half star. Before I got back on Boulder City Parkway and dumped my trash in the trash can, I placed 3.5 Stars in the Boulder City McDonald's Yelp Business Listing Basket. read more

Legitimate worst location ever. Employee smoking a cigarette RIGHT BY THE DOOR. I've currently been standing here for 10 MINUTES at the counter after ordering online, without so much as a greeting from any of the employees 4 of which walked by me and 3 have looked back from the kitchen without acknowledging me. Somebody finally acknowledged me she said "are you ready to order?" I said I ordered online. She replied with "Ummm well It's right here". I'm sorry I'm not a mind reader how was I supposed to know that when there's not even a sign for online pick up orders?! I don't want some other customer touching my food do you? This place has always been a joke due to the absentee owner who lives in Arizona, who is money hungry and bases his prices off of Arizona pricing, and as I'm sitting here I just watched a MANAGER come in and take one of the front customer spaces in front of the door!!! read more

Fish was over fried, hard, and tasteless. The restaurant was filthy everywhere! Gross

Really friendly staff very accommodating. The statues of kids playing at this McDonald's are so awesome.

If you are going to charge $3.99 for a medium fry can you please make sure they are not cold and soggy. Thanks!!!

This 1-star review has NOTHING to do with the workers. Food preparers, drive-through techs, counter help, etc. This has 100% to do with the franchise owner. Shame on you for EXTORTION LEVEL PRICES. I get it--you're the last Mickey-D's before reaching the world-famous Hoover Dam--if someone simply MUST have a pre-dam Bic Mac, they have no other choice. With that as a given, your prices are stratospheric compared to other franchises. Everyone knows, a Big Mac is a Big Mac wherever you are. But pricing your food at "Tourist Trap" levels ensures locals simply cannot and will not patronize your restaurant. I'm guessing you're fine with that--which is sad. read more

This is got to be the worst McDonald's there is. Ordered in the app, my hand hit something and made it pick up inside. I go to the empty drive-through. Tell them my number, they say you have to come inside and pick it up. I asked, can't you just hand it to me they say "Nope". I go inside to pick it up, everybody hides, no receipt to call the number, the furniture is thrown in the bag with the box not even closed. I've had several issues with this place before. I guess that's why there's a line at the Jack-in-the-Box drive-through right now and this one is empty. read more

McDonald's - Burger just thrown in and thrown in the bag. - Fast Food Near Me - Boulder City, Nevada

I have been to 27 different countries, and every state in this country, and this is by far the most expensive McDonald's I have ever been to. The prices are outrageous....and they don't even give you a receipt unless you ask for it. If you must have McDonald's, then just take the 10 minute trip to Henderson, and there are many there that will be priced significantly less. If you don't want to make the drive to Henderson, then there are several other fast food places in Boulder City, that are priced reasonably. Bottom line is, avoid this McDonald's at all cost...they are just price gouging people. read more

This is a horrible establishment. Definitely a tourist gouge, with everything ridiculously overpriced. For example, their Big Mac alone is $5.69, fries $3.69, and the meal is $9.99! Just up the road in Henderson, the meal is $6.99, the burger alone just $4.59, fries $2.49. So, they charge you $3.00 more for the same indifferent-to-surly employees, dried out patties, and limp heat lamp fries. To be fair, everything is a little more expensive because of the location, but there is no excuse for that much money-grubbing. Certainly no justification, and they don't even pay the robotic burger flippers and bag stuffers $15 an hour. In fact, robots might improve things. But really, there are so many fast-casual food places in Boulder City, there is no reason to go to McDonald's other than out of habit or corporate branding. A family can get more for less just three minutes in any direction from there. Run far, run fast, and never look back. read more