I should have looked in my bag before getting home this is the service I got..and the food is cold I live across the street but Ive had multiple bad experiences here Ill just have to go across town.../ july 28th 2024 read more

McDonald's - A large fry half full - Burgers Near Me - Beaumont, California

I understand that some locations are busy and will have you park in a designated area. Simply ordered a 6pc chicken nugget meal with a cheeseburger , no onions ( because I'm allergic ) extra pickles. The gentleman took my payment and politely asked me to park. I waited for 15min. Thinking I would get hot food. Once I received my food, it was cold and the cheeseburger had onions. Normally, went back to return the items and the cashier took my items very rudely. I waited, only to get what I ordered in the same kids meal box, burger a mess and not wrapped. Fries were cold. Needless to say , I won't be coming read more

It took 20 minutes to get a single soda at curbside. Drive thru was 15+ cars long. Some guy said he waited for almost an hour and just left. It has gotten a lot worse since workers got raises and they cut staff it seems. Just check the reviews. This place has under 2 stars! read more

terrible customer service for the late night drive thru. morning crew is very rude and grumpy too

Every time I've gone here, even ordering through the app, I've always had to wait a long time. The service is really slow here. The food tastes like McDonald's but the slow service makes it not worth going. read more

Ordered food on the app. Went through the process. When we pu the order the cashier disappeared quickly and we noticed we were shorted an apple pie honked our horn no one came back to the window. Waited another few minutes honked again, there was a camera right in front of us by the window, so they knew we were there. Finally the cashier had the next order in her hands My husband said there is a pie missing she said there is no more he asked for a refund or credit and said no you have to go thru the app to do that. He also asked why did u not tell us u couldn't fill the order she again said go thru the app. I get home and research how to do this, all the information on the web says to call the store. Wow what a run around. They said next time I'm in to let them know and I would be given a pie. No one cares any more a little communication goes a long way. If this restaurant is cutting back in personnel I feel sorry for u workers. U don't have to put ur health in jeopardy for the stress for greedy franchise owners. Find another job learn some customer service techniques on ur own or maybe ur attitude reflects the owners if they don't care about customers why should you? And yes by the way as another yelper mentioned the Fish Filet is really small and the ff are not filled to the top only halve way. It's either lazy workers or they are being told to cut back in filling the ff boxes. Best way for them to notice our concerns is to boycott this location. Hurt them in their pockets I know it's a convenient location for many of us that live around but there are plenty of other establishments that give better service read more

Worst McDonald I have ever ate at 2 days in a row messed up both orders food was cold and I highly recommend going to the one on Calimesa Blvd if you have to have McDonalds...this place is the a failure. Second day we returned all our food. I'm not spending 30 bucks on cold food and shitty service. read more

Workers were unwilling to help. There was an issue with the "app" she said and when we asked her for help she said there was nothing she could do. Every other Mcdonald's I have been to will honor the deal from the app but she immediately blew us off so she can go back to talking with her friends while there were no customers inside or in the drive thru. Terrible service and terrible employees. read more

Food was room temp not hot at all fries was stale like they just kept dipping them in the grease on top of that when I tried calling about the order for safety concerns the number doesn't even work like come on what kinda establishment are you running.. read more

Though this location is close to my home, unfortunately, it was a true disappointment. My husband and I had planned to dine inside the restaurant. However, every eating area was dirty. Either the table was dirty, the seats were dirty, some of the booths had food and napkins covering the seats, the floor around it was littered with trash and food, or all of the above. The food was hot, but the fries did not live up to the hot, fresh McDonald's fries that we all know and love. Hopefully, with proper management, this place will improve. read more

This location is the only McDonalds that doesn't deserve 20$/hr for their workers. I've gotten better manners from children. They park their customers, so they can take their time making orders. It doesn't time how long they take if they dont have any cars in the drive thru. Word of advice: Fire and rehire; unless management is the reason. ¯\_(ツ)_/¯ read more

worst McDonald's I've ever been to super rude workers. I had a pickup with 2 McDoubles that were both Mayo and onion only she gave me a plain hamburger so my husband brought it in and they were very rude and rushing him he brought it back and they again gave us the wrong thing and our other burger was wrong too! I called and she flat out lied and said my husband asked for a hamburger not a mcdouble! Also while my husband was in there he saw an amputee veteran who asked if someone could take his order and the worker ignored him and pointed at the kiosk, he asked again and she just pointed again and left the lobby. Obviously it's going to be difficult for him to use the kiosk!!! The manager needs to get a better attitude read more

Got my Happy meal, it was cold and soggy. Diet Coke and Dr Pepper tasted like lemon chemical cleaner. Chicken tasted like vomit, had to pull over on the side of the road so I could throw up. Not only this, but the service was very slow and the employees were rude. Asked for a refund and employee acted clueless. Would give zero stars. Do not come here. read more

Ordered a Filet-O-Fish with extra cheese and tartar sauce. Here is what I get and it looks like we are cheese rationing instead. Really??? Just half a slice. RIP OFF! Ordered a Filet-O-Fish with extra cheese and tartar sauce. Here is what I get and it looks like we are cheese rationing instead. Really??? Just half a slice. RIP OFF! read more

McDonald's - Sad looking Filet-O-Fish with a half slice of cheese. Not the cheapest sandwich on the menu and they are pulling crap like this. - Burgers Near Me - Beaumont, California

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I ordered a Big Mac fries and a shake the Big Mac had mayo and mustard on it no Big Mac sauce??? Fries were cold !!!! This McDonald's Donald's is awful!! read more

I will stick to the facts so viewers can judge for themselves how horrendous my experience was. I placed an order through the app at 9:15pm. According to the app AND Google Maps, the store would not close until 10pm. I arrived at the store at 9:40pm to pick up and parked in a "curb side" parking spot, as instructed by the app. At 9:50 I exited my car and attempted to enter the restaurant. All 3 exterior doors were locked. All 3 doors had signs that showed the restaurant was open until 10pm. I Google searched for a phone number and called. A woman rambled on and on about how they closed at 9pm and the app probably had my order "on hold." I advised her that, no, I had a receipt and instructions to pick up the order, and was instructed to wait curbside in a parking space. She then rambled on for several more minutes about how the restaurant stopped curbside service at 9pm and only the drive thru was open. So I told her I would enter the drive thru and show my receipt. The drive thru cashier told me my order probably had not "made it through" because it was almost 10pm by this time. I showed her my receipt and told her what I told the previous imbecile on the phone. She also told me the restaurant dining room closed at 9pm. I asked her if she knew the doors were all locked despite the signs on the doors saying they should be open. I finally got my food. This place is ridiculous. read more

They always promote their new hours on being open later saying it closes at 12 on weekends but always end up closing hours early than what is said such as the inside they always close early you can never order on the app it's always closed then it is said to close so many people always come and just wait at the speaker and no one ever says anything just for it to be closed so you just have to drive off. read more

McDonald's - the time of 4 45pm - Burgers Near Me - Beaumont, California

Horrible, my sister was throwing up in the sink because she had to KILL A ROACH that came out of THE FOOD BAG! I was disgusted and that roach was massive. Their kitchen is gross and I might not even purchase food from here again. read more

lady with yellow vest was really rude. She did not help us. There was an elderly woman couldn't even help her either. How was waiting for more than 30 minutes? Really bad customer service read more

Horrible! I had not been to a McDonald's in forever, but my grandsons wanted fries. I should have left immediately but we were there and managing two toddlers that wanted food was a bit much already. The dining room was dirty and I had to clean a table with my baby wipes. As we sat near a window seat, we were constantly swatting mosquitoes! Moving didn't make a difference. I stood at the counter for awhile and no one even appeared although I heard them talking in the back area. I then went ahead and used the self serve screen to place my order. At the end it asked our table number and said that an employee would bring the order out to us. We waited 20 minutes and no one ever came so I went back up to the front and found my order now cold just sitting on the counter. I would have asked for a re make but by now the kids were getting fussy waiting. The order was not only cold but the fries were over done and so crisp that my 1 1/2 year old had trouble chewing them. The dining area was practically vacant and therefore I couldn't even attribute the lack of service and quality to it being busy. I stepped into the restroom also to wash my hands and it was also very unsanitary. It seems like no one cares anymore about quality and service. read more

Terrible service. Never gets an order right. Waited 10 minutes for them to redo a hamburger. After a 20 minute wait my fries were cold and asked them for fresh fries and it took 5 minutes of haggling to get fresh fries. I would give zero stars if I could. read more

So good morning, just found out McDonald's do not take counter orders any longer terrible change kiosk only work for some people not for all they bring your food in a paper bag no more trays no more service what's next no more tables to sit and enjoy your meal they need to reconsider what they decided to do not all people are enjoying the experience thank you read more

Fries were disgusting. I think they were made for the lunch rush! Gave me the wrong sauce for my nuggets. Waited in the drive for over 10 minutes. I guess the meth heads working at this location don't care about quality. read more

0 stars honestly !!! Food quality is bad ! Fries are soggy and over cooked and crunchy . I found a nasty beard hair in my fries !!! Never coming back ! Never go to this location !! read more

Bad McDonalds experience today. I wait in line for my breakfast and as I drive up to the menu and wait for the person to acknowledge my presence and begin taking my breakfast order, the screen went blank and it switched over to lunch! All morning, all I could think of was a McGriddle, and right when I was about to fulfill my hearts desire, boom! My life changed forever. Now, as I sit in a dark corner of my livingroom I think to myself the butterfly effects that can happen from this. Will it end covid? Could it affect Trump's reelection? Who knows? But I do know this.... the kid that took my order laughed at my misfortune, spilled soda all over the cups and tried to hand them over to me with soda all over them, and then forgot my straws! I feel like I've been mugged. All because some person in front of me took their sweet time studying a menu that they have seen a zillion times, or because the service was slow. All I know is that I paid almost 40 bucks for 4 lunches that will likely give me and my family diabetes, expand our waist, and could likely kill us a day earlier than God intended. Terrible experience this morning. Just aweful. read more

Okay ya'll, yes ima Yelp about good ol Mickey D's. I came here today (cheat meat) craving a sausage McGriddle at like noonish. So it's a lil busy cause of lunch. I do the drive-thru and the girl at the window was like, you're gonna have to park because there's a wait on the McGriddles. I wait literally like 20 minutes, I'm staring at the clock because I'm hungry AF! I been craving the McGriddle allllll week. So, one of the employees comes out and was like, is this your order? And I'm like yessss. And she's like, I'm so sorry for the wait and she's like, I included pies because you had to wait so long. I'm thinking to myself, now that's nice AF and the employees are always super nice. read more

McDonald's - Sausage, Egg & Cheese McGriddle (and my dogs nose) - Burgers Near Me - Beaumont, California

I have never ever seen such bad service in my life! We waited 5 minutes for our order to be taken, no one in the lobby not busy at all. My husband asked how much longer because the total time by then was. 30 minutes for a 20 piece of nuggets, I think we were patient enough and to be treated so disrespectful! The manger yelled and said we needed to wait, and if we wanted to fill out a application so we can help, we asked to speak to the manager and she said it's me and she wasn't giving us her name my daughter was afraid and started to video record the situation. We asked for our money back and the manager throws the money on the counter ! A second women in a gray sweater that said Beaumont wouldn't give us her name and said she doesn't have a name badge on and doesn't need to give us her name ether and said for us to leave. We have contacted headquarters . It took more energy for both of these women to be so angry for no reason! The lobby dining area was so dirty and disgusting I will be calling the health department as well! So if you choose to go to this location, beware of this woman because she cannot handle any pressure stress, it seems! read more

McDonald's - The manager that won't give us her name - Burgers Near Me - Beaumont, California

Horrible service. Not sure why this place is still open with all the inconveniences the crew has brought to their customers. They couldn't care less about wasting your time. If you can just avoid it! read more

Waiting 15 minutes two drinks and fries then when you ring the bell the mopping lady just point to the drive thru. Thanks for the help, maybe run orders instead of mopping which you can do when you close. read more

This McDonald's location has the stupidest people working there wait that's an understatement they don't care and they don't care about DoorDash either so if you wanna order DoorDash don't go to this McDonald's your food will be late and cold. read more

I called because I had a problem this morning with Uber eats the food was not good and I called to let them know I asked to speak to the manager and this lady now because Casera told me she was a manager. At first she would not give me her name or tell me that she was the manager but she later told me so. I told her I got sick from the food this morning and she told me I had to call Uber eats Uber eats and told me to call them so nobody's helping me. I had to bouts of diarrhea as soon as I stopped eating the hashbrowns were apparently not good and the eggs was that cooked all the way through I stopped eating it when I realized that the whites of the eggs. I paid a lot of money for this breakfast do you have a delivered because I'm disabled and they were terrible to me when I called them today I doubt that this person was even the real manager. read more

They gave us the wrong order, and waited at the car until we gave the incorrect order back to them to return it to their manager. This is not COVID nor health code regulated. read more

Came through the drive-thru tonight (Tues 1/7/2020) at 9:48 pm. Website says they close at 11 and so does the McDonads app. Sat there for 3-5 min. No one took my order. Drove up to the windows...no one there. As I pulled away, I can see the employees cleaning the kitchen area. Employees also wouldn't answer the phone. Doubt I'll be back to that location and I will be calling corporate in AM read more

Went through the drive thru, asked the manager if that was everything in the bag. She said Yes. We asked her twice and she said yes. Checked the bag and only half the order there. I ordered a Large drink. They gave me a Medium. Unbelievable service. Had to go in the drive thru line again just for my food to be cold. Wouldn't recommend this location. I don't know how that manager got the position if she can't even tell the difference between a large and a medium read more

The worst... it was late night and stoped to get drive thru.. I ordered two fish sandwiches with extra tarter, a q-pounder without cheese extra large.. and two packs of cookies.. Got home.. no tarter on the fish, the burger was well burnt and it came with cheese.. the cookies?? Not there!! That's aweful.. my orders there are almost always incomplete. Beware.. order you meals fresh.. oh and the fries.. were under that heat lamp to long and the container only had 1/2 of the fries I hope to hear from the manager.. the owner should know how bad the staff is... but they do have great coffee read more

I like McDonald's sure but when done right. This time though I had a breakfast deluxe meal the one with pancakes. They added butter yeah but... No syrup... I had to eat the thing dry and it wasn't the greatest feeling. I didn't want to drive all the way back just for a packet of syrup. I would be paying some gas money just for that. Also they need to tell the one delivering the food to the cars parked on the side to which order it belonged too 3 or 4 because sometimes I'm afraid just one of the guys might accidentally take it thinking it was theirs. Also stuff dripped off the egg and on my shirt read more

McDonald's - Stuff that dripped off the egg while eating it in a car. Is that normal with eggs? - Burgers Near Me - Beaumont, California

Took the kids there after school, how are the fries both cold and burnt?? Ridiculous $30 and one of the most popular items is just straight crap read more

Service was terrible, first the gave the wrong order, then gave us no straws, didn't mark the drink and when we asked if it was a tea, they told us to open the lid and check...no sauce on the Big Mac, asked for no cheese and still gave us cheese. read more

McDonald's - No Mac sauce on a BIG MAC - Burgers Near Me - Beaumont, California

If I can rate this place 0 I would. The lady that always works at night has the worst attitude. Always slams the window with an attitude and never says ur welcome even after being nice and saying thank you. She gets mad if u ask for sauce or u don't even get the chance to ask for any cuz she's slamming the window so fast after giving your food. I feel bad for her coworkers cuz she's rude as hell. I tried giving her the benefit of the doubt thinking maybe she's having a bad day but nope she's a rude lady all the time. read more

Went through the drive thru at 5:41 PM on 01/22/21. Purchased a burger and left. Ate half on the way home. It wasn't hot and seemed off l, so I put it back in the bag. I couldn't see how bad it was until I got home. This is disgusting, beyond excusable. Someone should be fired. I swear if I get sick. . . read more

McDonald's - Raw as can be - Burgers Near Me - Beaumont, California

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