Went to the Ayer McDonald's for a bite to eat with family tonight tonight. Was disgusted at the employees. No masks worn and no gloves but cashier wearing gloves only and congregating at the window with two other employees in close contact. Person handing me the food, his nails were dirty. Asked why no masks, replied ask the manager. Two employees were high fiving one another. I am reporting this behavior to the Board of Health Monday morning. read more

It's supposed to be open 24 hours, but isn't always. I drove up, and employee outside told me only the drive through was open. They don't even put up any signs saying the dining room is closed, they just lock the doors. Also, they're not very efficient when it's not busy. You'd actually be more likely to get your food SOONER when there's a rush rather than when it's slow! It must give them the kick in the pants they need to get going, but it's slow, they slack off. read more

Rundown and dirty, long lines at the drive through. Probably built 30 years ago. Today at 8am they kept the doors locked even though they were supposed to have opened hours before. People were in there serving drive through but the reat of the restaurant was closed. No sign, nothing. There is a newer Wendy's and newer Taco Bell nearby. They are a better read more

Best McDonald's I've been to. Everything fast food should be; fast, friendly service, clean lobby. I got an angus bacon and cheese meal, the meat was fresh and the fries were hot. read more

Decent as far as McDonalds goes, but double-check your drive thru order before peddling away. There's a better-than-average chance you're either missing a sandwich or leaving with one you didn't order... read more

The employees here are about as intelligent as a brick, and this place always seems to be overrun with small children. "Eek! Methinks not." fits this place perfectly. read more

Ive always had a positive experience at this mcdonalds. Sometimes I dont even order any food but just need wifi connection. A+ location.. Friendly, clean, and 'freshly made' food! read more

The store was so unsanitary. The bathrooms were disgusting. Woman at the prep satiation not in uniform-old stretched out t-shirt was chewing gum with her mouth open and continually wiping her sweat off her face with a gloved hand that went back to touch the food. The cashier was complaining to us on how she didn't want to be there and wanted to take a nap. Waited 20 minutes for our meal. (Grilled chicken sandwich and fries). Trash everywhere. Tables were sticky. The manager-light blue button up shirt. shrugged off the staffs requests for help before returning to the back of the store. The ice that came out of the ice Machine was half melted. I'm sure so many violations were broken. read more

Place is ass, bugs everywhere around the lights and a general gas station type vibe. Can't complain about the food tho, I came to a McDonald's and knew what to expect. Awful McDonald's tho. read more

If there was a way to give negative Stars I would. This is by far the worst McDonald's I've ever been to. The food had been sitting out for hours and the fries were cold and crunchy. Also I paid for food I never got. read more

Good McDonald's all-around. Food is consistently good and have had no food- or service-related issues. Convenient location in Ayer, complete with a late-night drive-through and PlayPlace for the kids. WiFi also available. read more

The woman behind the counter was very nice and the food was hot and provided quickly, but there were so many flies in this McDonald's that we chose to eat in the car. It was awful the amount of flies flying around the seating area. Gross!! read more

Was at drive thru, store was not ready for the transition to lunch at 11am. Ordered filet-o-fish meal. Sandwich was cold, bun was completely stale!!! The fry's were also old and gross. The only thing edible was the bottled water... Lots of very young employees, seemed to be lost in the store with no communication skills. Really have to do a better job! read more

This is quite literally my favorite restaurant in the state. Burgers are exquisite, with a lot of variety like the southwest burger as well as the traditional quarter pounder with cheese. I love how the food, although it makes you feel like dog shit, still maintains that classic dog shit look and smell. read more

The Diet Coke was very good, the ice was very cold and the BIG MACK was a regular Mc double with scrap lettuce and a stale bun that was like GARBAGE. Excellent place for French fries, coke and 1.00 value burger. read more

There's been a couple times that I've been there and I'm just shocked at how poor customer service is. The way they greet you and the way they hand you your food. And that's not just with the regular employees, it's also with the managers. Not only that, but I've had my orders mistaken twice there. During one of those times, I told the manager who was at the drive-thru that they gave me the wrong order and she gave me snarky attitude and said, "well we're busy." Paused for a second and proceeded with, " Want me to get another Patty on that?" Really??? read more

The service here is awful. Slow service, rude people, not to mention screaming kids annoying the hell out of me. I'll go to Acton instead

Burgers GOOD. Drinks GOOD. Workers GOOD. Fries GOOD. Nuggets GOOD. This place is awesome

Always a problem.. be it waiting forever for a soda (that's it just a soda) or something always not working such as only accepting cash, the ice cream machine is broken, the grill doesn't work for breakfast (really? Then how are you making hamburgers!!) This place is horrible. Oh and if you get a diet soda and a regular soda and ask which one is which you get "uhh I dunno..." And they turn and walk away from you!! read more

Inside is quite nice and has been recently upgraded. Their morning staff is very slow and they desperately need to add a dedicated drive through window person during the morning rush as it often takes a full 10 minutes to get my food after I've ordered. read more

The food is fine for a McDonalds, but the service is awful. They routinely give you the wrong food with a drive thru order, and if you take the time to check at the window, they act impatient. I've had times when they screwed up literally half the things I ordered -- either leaving them out or getting them wrong. It's better inside, but still not great service read more

I went to mcdonalds today and may i say that i was VERY, VERY, VERY pleased. Pleased as pie you might say! Anyways...when i walked in the door i was greeted by five or ten gorgeous men who asked if i wanted to try some free soda. Now I took them up on their offer and let me say they did NOT disappoint. And Ronald was pleasant as always. Even though we recently went through a rough breakup we've still remained close friends. I will always love him though, we were a match made in heaven itself and it pains me to think that we could not be! dont listen to that bum eric s!! he doesnt know a thing about fine dining!! he lives at motel 8 and is often seen hitchhiking on the highway! how disgraceful! his mother Ermer would be so ashamed! i used to take knitting lessons from Ermer. she was very good! and we'd also enjoy watching david spade movies together. anyways, Ermer loved Donaldson as well, especially yours! but then one day when donaldson went for his hourly walk the winds came and blew him into the light! he was terrified!! He felt like old ben frankylin with that crazy lightning key of flame attached to his frail little hands! So as we all know, and dont say that you forgot, donaldson died that day and we havent seen him since...duh! Well actually I thought I caught a glimpse of his pinky toe in my buddy's big mac the other day but who knows, it couldve been any of the old hobos that are always hanging around down by the watering hole.. Oh the watering hole, that's where Betsy C. and i first discovered we had a mutual love for the songs of Furtwangler Humdinger! But that my friends is a WHOLE 'nother story. read more

This McDonalds can not get an order correct, cold food, very slow service, dirty and rude to the customers.

This place is pretty bad. I take my kids, during the winter months, because it's one of the only McDonalds around that has a kids play area. The play area is ALWAYS filthy, with trash on the floor, spilled drinks,etc. Inside the play area, where kids navaigate through the tubes, is just as bad. Kids have vomitted, crapped and peed in there and no employees there climb inside to eradicate. Last time I was there, both my kids, and 3 others all came down the slide with feces on them. We went and told the manager and decided to leave. I sat in my car, outside, looking into the play area just to see if they were going to clean the play area or close it down. Neither one happened! Years ago there was a ball pit in the play area but that section was eliminated. Word on the street was that a kid got pricked by a hyperdermic needle that was in the ball pit. I will no longer take my children there! read more