Screwed up order AGAIN!!!! Beyond frustrating. Third time out of last three visits. I'll be disputing this with my credit card since I did not get what I ordered. Wil read more

They don't answer the phone so when u look up hours online it says breakfast ends at 10am. On the official website for the location. Yet when you get to the location it's 10:30am. They have three managers working and no one is able to answer the phone. You can serve breakfast all day long but can't serve lunch? Makes no sense! Then drive threw at night is a joke waited 15 mins in line and got barley warm sandwich and cold soft fries. read more

McDonald's - Yes breakfast ends at 10am according to website! - Coffee & Tea Near Me - Apache Junction, Arizona

I love McDonald's and 90% of the time the food is good but I went there at 3 am and ask for fries with no salt, which they gave me, but the fries were room temperature and soggy if you know what I'm talking about. I worked at a Wendys and we always made sure we had fresh fries in that are not too old, so I'm very disappointed in that, because the phrase is one of the main reasons why I go there. I would've called back the store but I did not receive my receipt. read more

This is the worst McDonald's I've ever been to In My Life and this is based on multiple returns over the last year in hopes that they would get some worth while employees hired.The people including the managers are slow and rude the food is always cold and most of the time it's old especially on the night shift and that's if they decide to keep the drive-thru open that particular night or time period good luck with that... Save your time and trouble just go around the corner to jack in the box... Just telling the truth... read more

aweful service all around between the managers and employees with the amount of disrespect we received for four items that we had ordered being wrong i highly don't recommend this location. read more

Ordered through drive thru, was told to pull up to wait which was okay. As I was waiting others were being given happy meals and food in which I had ordered happy meals. 25 minutes of waiting and still no food. My sister had got down and ordered inside her own and came back and still I waited. I do not recommend this place. Worst service and wait time experience in any fast food. I was not complimented for my time or cold food. Never coming here again. read more

I would give it ZERO stars if I could. This place absolutely sucks and should be shut down! The "employees" are assholes and will argue with you, there machines are ALWAYS broken so you can never get what you want and if they are not, the order will be wrong. Complete garbage store! Stay away! read more

I order a luca happy meal and was so happy to try and get alberto toy i got a space jam toy they are two different movies so not happy also when i was ordering i got horrible service , talk over me they box had a dead bug inside it not happy with this order will never order here again if i could give this zero stars i would . read more

Best McDonald's I've had in a while. Being late at night you don't expect the greatest quality of food but our meal was super hot, fresh and yummy! Service was quick and friendly! read more

i've came here to this McDonalds 5 times in the past week and not once not twice but all 5 times they have messed up my order and "forgot" to give me something or claimed i left the drive through to quick when they handed me my order and said have a good day and close the window that i guess that's there way of saying hang on we have one more bag coming for you sir don't leave well i'm not supposed to have to check my food it's not hard to get something right the first time i've worked fast food industry for years and never messed up as bad as this McDonalds do not recommend read more

Went thru drive thru around 4:30am to grab some breakfast. There was know one on front of us so it should be been pretty quick, right? Wrong. From the looks of it, it looked like a possible new girl broke a machine , so the other one finally decided to help her, then the third lady is cleaning right under the window while we all 3 stare at her and try to get her attention, cause our car was dring in the drive thru . She completely avoided looking at us , then 10 mins goes by and the last who was helping out the 1st girl with the machine finally grab a our food and quickly hands it to us and closes the window. Rude rude rude. Not one smile, not one apology. Like , are they screwed up robots or what ? Then looking for receipt to call and complain. , realized she didn't even give us one cause she knows we would complain . Wow. read more

So, i went to mcdonalds and yea know, my gf works there. So we head there and i ordered the J Balvin meal and its pretty good the only thing you guys missed was my frys and my sprite. You also forgot to put the sweet and sour sauce in the bag. Well this was sad :) read more

I just received the most DISGUSTING food at this McDonalds . The quarter pounder wasn't a normal one; it was thin & SATURATED with grease, cleaning the grill maybe and sat this deformed burger in the puddle?!? The filet-o-fish was slapped together so that NOT ONE ingredient was placed where it belonged, either on the bun or in relation to the other ingredients!!! Lukewarm fries, just so wrong!!! Not a napkin in the bag, and the young male MANAGER (dark hair, glasses) handed me the food & couldn't produce a receipt. I commented to him that it's impossible to buy fast food and not have something wrong with the order anymore. He asked, "Is something wrong with your order?" I replied, "Probably." I was right!!! Several days ago I got French fries there with NOT A GRAIN of salt on them--they don't care; there's no QC anymore!!! I've been trying to call this store for an hour--busy signal, big surprise. They're happy to take my earned dollars in exchange for "food" I wouldn't give my dog!!! read more

...Welcome to MethDonald's. Always dirty & always get the brain dead employee. Stale fries & a sandwich that looks like someone sat on it. If you are confused how a cheeseburger should be made, or look, just go up front & look at those pics on the moving screen. Back in my day when I worked at McDonald's, we had food standards & the fries were changed out every 15 - 30mins. Today it's about every 2hrs if your lucky. Let's not forget about the bitchy old snowbird banging his/her cup on the counter demanding his/her free refill of coffee for the 90th time. read more

I ordered a $5 deal for 20 pc mcnuggets. 1st they couldn't find my code and asked me to pull up to the window. I said I can try to just order on the app since they can't find my drive thru code. I got to the window and gave the girl my code and she was handing me my order. I asked for sauces and she said she didn't know because she was new. I asked to speak with someone not new. Then the next guy tryed to give me taco sauce. Finally the manager came and said they stopped having cajon and sweat chilli sauces and I said. Please just hand me my order, the girls placed it right there on the counter. He said none of them were my order and it just came thru, but I had to pay again. I hope I wasn't charged twice. He didn't say the price, and I thought it was still the $5 deal. I seen the recipe and it was charged $7.66. I told him he made a mistake and I needed it charged correctly. He said he can't do that. Then I just asked for a refund and again he said he wasn't authorized to do that. So I said to just give me something that is equal to the amount I was over charged. He refused to do that. Said he doesn't work with the app. If he would have said the amount. I could have stopped him ahead of time. So I guess I won't receive the one free sandwich, for their requirement of me to rate, the McDonald's#6797 located at 2383 W Apache trail in Apache Junction, AZ 85220, as Highly Satisfied. Yes I am Highly Dissatisfied with the overall experience. read more

Poor service and quality. Fries are always cold and the staff members always have an enormous attitude. It took 15 minutes for my food to come out and when it did it was half cold. read more

I appreciate this McDonalds during the outbreak. My son was sad that I hit the library drop off window instead of going inside to play. I was racking my mind for some place to go where he wouldn't touch any one or be within 6 feet of someone. So I hit the McDonalds' drive thru. The people were friendly and dealt with a long line of people. read more

This McDonald's is trash I can't express how much my blood boils when I order my food because I basically have to yell into the monitor even then so the cashier taking my order threw the drive thru keeps making me repeat my self MULTIPLE TIMES for the most basic order and the customers are all old farts who almost drive into you trying to leave the parking lot. The food is bad and when you ever order fries they are all at the bottom of the bag I just really hate this McDonald's it's not worth it I rather drive a extra 5 mins to another location. read more

Only get fresh food from McDonald's like breakfast or ice cream. Well this location seems to ALWAYS be "cleaning" the ice cream machine. Also they won't cook the eggs all the way in your sausage egg mcmuffin. Eat here at your own risk read more

Messed up my order, when they repeated what I told them. They couldn't fix the order either this is bs

There is a young lady that works here, blonde, young, longer hair and usually is the person handing you the food at the second window in drive-thru. Her name may be Elizabeth. I have gone through this drive-through on more than one occasion and that same young lady has never smiled at me, never made eye contact, nor has she ever ,ever spoken a single word to me... she is cold, a just a rude B**** with zero customer service skills. She hands you your stuff and closes the window immediately. I have no idea why that girl works there but it makes me hate going to that location. read more

I always get great customer service and while the staff is busy busy they do make sure you are taken care of. The food is always fast and fresh and when they mess up they apologize and express how they will do better. read more

Words can not describe how horrible this McDonald's is the people that work here are so rude everything is ice cold by the time they get it to you and they don't even give you what you ordered!! Complete disgrace!!! read more

Horrible service every time I come. If it wasn't for my kids I wouldn't go there ever. Management stinks as well as the crew. It's sad. And it doesn't do any good to call. read more

There food is ok. It needs to be hot and fresh tho..... Frys are really good...... I like the fact that they started fast food

Every time I go it takes them like almost 30 minutes just to get thru 3 cars in the drive thru. Slowest McDonald's ever

Wish I could give them no stars. Horrible customer service and it never fails, I always get asked to pull to the front even if it's a small order. Get it together. read more

Worst service I ever had I ordered one classic pack Big Mac no chicken nuggets one barbecue sauce when I asked for 4 missing my chicken nuggets and both fries were only half full and I am now at work so I can't go back with me so I am out of money and they screwed me over read more

They do a good job with the food, it always hot at tasty. It's really busy at certain times and there can be a wait. Best McDonalds in the area. read more

This McDonald's sucks...... 27 minute wait for food ordered at 8:04 received at 8:27 little long for fast food McDonald's right?

Terrible place if you try to go at night. My husband works the night shift at the hospital and every time he tries to go to McDonald's on his break they tell him they're only taking cash. You can't call and check before driving all the way either as they turn their phones off during the night shift. It's open 24 hours but the night crew is lazy and probably takes the cash they make, don't answer their phones, and basically is just a waste of time. Go to any other location at night and you won't have a problem. read more

I hit their drive thru every.single.morning! How is it, grown adults cannot put together 3 ingredients?? If you're gonna announce this great coffee menu..TEACH EMPLOYEES HOW TO MAKE IT!! I'm there, every single day!!? Order the same thing, every single day!? Think about it, if that level of carelessness is applied to coffee....Ughhhh..imagine the true quality of their food! read more

While the building may have been upgraded, the service is still consistently mediocre, at best. Sadly, today was one of the worst days of service from this location. First, the young girl who corrected my order was very nice and apologized for the botched drive-thru order, so that one star is for her! When I pulled up, there were two cars in the first lane and none in the second. Guess which one I took? It didn't matter as three cars in the other lane went through even before they offered me service. The guy behind me was noticeably upset as well. I had to ask if someone was there to actually get service. Perhaps I should have asked that when I pulled up. My order did have two special requests of no whip creme on the frap and no mustard on the cheeseburgers, so not sure if that caused the confusion and messed up the order. I also added a combo meal with no special requests. I was quoted 10.75, so I immediately knew the order was entered in wrong. I tried to ask for help, but I could hear that the girl moved back over to the other lane to assist the fourth customer. I decided to drive up to the pay window and talked to the girl about my order. Again, she was very sweet and apologized for the mishap. She said "pull forward to the first window." Ok, now we all know that the first window can be taken one of two ways...the first window at the end or the first window you drive up to. Just to be safe, I stopped at the first window I came to and waited. The window was wide open and not a single person was there to assist. I waited about a minute when the first car at the head of the line pulled out, so I went forward. As I inched forward, the girl finally leans out the window and tells me to come back, so I backed up (never a good thing in a drive-thru) and she tells me "go park in one of the one spaces up front." She could have said hello, how is your day, thank you for potentially causing an accident due to our error, thank you for waiting at an open window (isn't this a security violation?), sorry for the delay, or even thank you for for coming back, but rather she told me "go park in one of the spaces up front". I didn't mind the wait so much as that meant a new order would be cooked and the food would be fresh. It took 7 minutes of waiting (two full songs and a third played on the radio) out front before the manager brings the food out. She confirms the order but again, no thank you for waiting or sorry for the messed up order. My response to her was "Are you going to bring me the drinks too." She replied, "Oh, she didn't give you the drinks?" Well, no, so she had to go back and get the drinks that by this time was a mushy frap and a combo drink with slightly melted ice. No worries, they put nearly a half cup of ice, so I had plenty. The manager brought the drinks back, wished me a good day, and went back inside. When I got home, there was an extra french fries, so I thought that was nice. NOPE, they screwed up the order a second time too, but hey, I have a trashcan to dispose of those. Luckily, my daughter's special order was perfect. I decided to try the chicken tenders based on the picture on the menu, but they were inedible. The skin was super dark brown which I knew were overcooked and/or was cooked in old grease. I knew this, well, from working at a fast-food joint as a teenager and just plain old cooking common sense. I live less than 2 miles from this place, but the meat was so hot and dry, that the bottom of the bag was incredibly hot to hold. They were so dry, that I had to put water on one just to cool it down and to help make them digestible. I could only eat one as it was too chewy, so I gave them to my dog. He eats anything but refused to eat them until I pulled the breading off and even then, he grudgingly nosed them around the plate. This was 20 minutes later and they were so overcooked, that I still could not use my fingers to split them apart as the cooking temp was so hot. My dog chawed down on these tenders like bubblegum; that's how chewy they were. Now, I leave this long post to share a bad experience that seems to happen in drive-thrus. We all know the saying about drive thru's, but it happened to me again. Luckily, I had PB&J at home, so I got a good entre to go with all my fries. Ok, yes I know, but I was still really hungry. A waste of 7 dollars on a combo meal, and while mistakes can happen, it just seems that this location continues to make them. Don't get me wrong as we have eaten there before with no issues, but have to be honest with my experience. read more

Needs to inform customers when they are out of stuff before they pay. Always messing up drink orders they need to train their employees better and get them focus. read more

Eh, can't complain, way busy but not really their fault. The kids love the play place there, but for some reason there is one door in the play area and it sets off an alarm if it gets open. Needless to say our kids open it almost every time. Who wouldn't when you can make a loud sound every time. read more

What is more need to say, it's McDonald's, the last time I went in their was by someone else's wanting, they have made it to a point of make food be so stretched that they call pink slime as food; as simply, they themselves have add a pink slime to the food groups. For, not only is their food so not food any more, they will have some many people running around and yet a circle is not really doing it and yet that is what they all do; on top of the food they call food, their bathrooms are never clean and just added to why McDonald's has no care about the health or the safty of the world, as just because people will spend money on it, doesn't mean your less to bleam, as you guys have been around for years and could have started to make healthy stuff, no you keep on pushing how unhealthy people can be and really McDonald's, ypu have bad food, your pictures of the food are way off, the food is so small, the water cups are like Shot glasses and over all, that place should have gone under over the Food City. read more

My husband & I eat at McD frequently . At other McD's we can order a med meal & still get a large drink (all fountain drinks $1) but at this one you can only get the size cup that your meal is. REALLY DUMB! Guess we'll drive a little further to one that doesn't care what size cup you want. read more

I bought ice only this morning, 2 bags. The ice is dirty and leaves gray slimy floaters in my glass of water. I stopped eating food here 5 months ago and now I will not be buying ice. Disgusting!! read more