I stopped by Chick-fil-A recently and had such a great experience. The staff was incredibly friendly and welcoming from the moment I walked in, which honestly made my whole day better. My order came out super fast, and everything was fresh and hot. What stood out the most was the customer service. It's rare to find a place where everyone seems genuinely happy to help, but that's exactly how it felt here. Overall, a really solid experience, and I'll definitely keep coming back! read more

Always good, always reliable, always friendly. No matter what location I go. Today, I came approximately 5pm on a Monday via drive thru. They worked fast and I could see that everyone was enjoying their work. I ordered 3 spicy deluxe sandwiches, fries and their market salad. All very very good!!! read more

Chick-fil-A - Fast Food Near Me - Mesa, Arizona

Another delicious sandwich combo at Chick-fil-A! I ordered at the counter and my meal was delivered to my table. There was a large portion of chicken on my sandwich and the waffle fries were hot and crispy. The service is always friendly and the restaurant is kept clean. read more

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We are fortunate to live by a Chick-fil-A that is a quality, dependable place to visit. I'm very surprised by the bad reviews for this location. Robert Ervin is the proprietor here and he sends out a weekly email describing all of the amazing things this location is doing for the community. It usually involves things like a Family Night with arts/crafts, cookie decorating and a visit from the cow. Or an offer for high school kids to get a freebie if they show their i.d. Sometimes you can get Chick-fil-A swag like stickers or straw toppers. Mr. Ervin just strives to welcome people in with activities and free items. I strongly suggest you get the app. Mobile Thru is great when you order ahead and then get in the special line to the right. (The other long line to the left is filled with the poor people who didn't know better as you breeze on past.) You also earn points on the app you can redeem for free food. I've found that when I open the app sometimes there are randomly free items dropped in there. Good things like free chicken sandwiches, breakfast biscuits etc. My college- aged son in Colorado gets so mad about this because his Chick-fil-A never gives him anything! So I'm telling you, this location truly is special. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich w/ pepper jack cheese - Fast Food Near Me - Mesa, Arizona

My kids love this place so it's a huge win! They absolutely love the Chick-fil-A Chick-n-Minis. I never have to worry about them eating or finishing their food when we come here! Also as a motivation to eat if needed, there is a play area and there are crayons and a coloring/activity pages. Chick-fil-A has several days during the month with specials and fun events. The restaurant is always clean and staff friendly! read more

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What can I say original sandwich with fries . So good. Fast service and everything was hot and delicious. We dined in and they gave us are in two minutes read more

Chick-fil-A - Fast Food Near Me - Mesa, Arizona

This is the best chic fil a in the valley. Love that it is still family oriented and has a play place! Unlike a lot of them that continue to get rid of it. The food is consistent and the staff are friendly. read more

Chick-fil-A is very consistent with all of their locations. Their locations are very clean, their service is always great, and their food taste the same across the board. We were in the area and the mother in-law was in the mood for Chick-fil-A. We placed our order and received it very quickly. I had the spicy chicken sandwich. It was fine, I've had better sandwiches elsewhere but it did the job. Everyone else had no complaint, we all filled our belly's and moved on. read more

We had the absolute best experience at this location! Grandma Beth went completely above and beyond--she actually took my kids to the back of the kitchen to let them make their own ice cream cone. It completely made their day (and mine!). You can tell the team here genuinely cares about making people smile. We will definitely be coming back to this location. Thank you, Grandma Beth! read more

Most Chick-fil-A chains are pretty consistent, and this one is definitely on the good side. My friends have been going here pretty often for the past year, and going with them continues to show that they're worth it. We ordered through the mobile app and picked up our order, and we got going extremely fast. The service was quick, and our order was correct. When I got to my food, my chicken strips were still hot and juicy, so no complaints here read more

Chick-fil-A - Chick-fil-A Chick-n-Strips - Fast Food Near Me - Mesa, Arizona

Terrible portion size food is always cold on delivery, second time this has happened first time they said they would give me a refund never got it, second time no one answered the phone. read more

I come here from time to time and sometimes I don't always get what I order. Like today, I ordered breakfast for my wife to take home and it was not correct. My wife is a bit particular and doesn't eat chicken but will eat an egg and cheese biscuit. I did take the chicken muffin back but it was just past 10:30 and they were unable to fulfill my order. They did offer something off the lunch menu but I turned it down. I think they could all do better. read more

As always, delicious! I order ahead in the app and give them my name in the drive thru. They don't start assembling your order until you check in with a drive-thru attendee outside. My order is always ready by the time I reach the window. The burger was delicious and came with honey roasted bbq sauce (which I didn't try) because I'm not a fan of sweet sauces. They gave me the extra pickles like I asked for. Thank you chick fil a ! read more

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We came to this Chick-fil-A location for their Moo's Year Celebration for their daytime 12-2PM New Year's Eve event. This was perfect because my kiddo could celebrate at a place that he already enjoys! They had a large assortment of party hats, necklaces, and noise blowers. They also had a complimentary tray of chocolate chip cookies, and brownies, sliced bite-size for the kiddos. The Chick-fil-A cow mascot came around the whole restaurant to say hi and they passed out gift cards for free Chick-fil-A bites or chicken biscuits. There was a craft where you can make a fun little NYE sparkler toy. And at 1:26PM, there was a balloon drop and for those that caught a gold balloon, they gave out red Chick-fil-A thermos cups. My kiddo and I had a great time, especially since it was a little rainy that day and we also ordered some fries, nuggets, salad, and drink. It was surprisingly an impressive and fun little kid-friendly event to bring in the new year! Very appreciative of the staff for being so kind and hosting this event! read more

I always ask myself when I crave the combination of pickles on a chicken sandwich with a side of mac & cheese: "Why do I like it so much?" and "Why Chick-fil-a?" And then I remember....I don't really care, it's good! Service was good, store was clean....I'm full and satisfied...good times all around. I think I'm a simple person who enjoys simple things. The end. read more

Chick-fil-A - Fast Food Near Me - Mesa, Arizona

It was quite possibly the most disgusting experience of my life with food. I've traveled extensively and eaten in all kinds of places. Never have I had something so gross in my food. It's still haunting. I also had to wait on the side of the drive thru for an extra 20 minutes or so. Probably while someone tossed whatever this was into my food. I actually had it in my mouth because I had a toddler and you just have to eat fast or not eat sometimes with these kids. I spit it out and almost died. I will literally never come back and probably be weary of any chick fil an ever again. read more

Chick-fil-A - Oh my Gawd! I don't even know. A cockroach maybe?!!! This place needs a heath dept visit. Disappointed and disgusted. - Fast Food Near Me - Mesa, Arizona

Good food and good I went through the drive thru and it took me 10 minutes, from beginning to the end. Food was very good and cooked to a good temperature. I enjoyed the meal. read more

I have had an awful experience and tried being calm about it and trying to let them handle it but they won't. I received hair on my chicken strips and crusty old Mac n cheese. I reached out to the CARE team as this is concerning Mac n cheese being so old it's crusted over and was mixed in to make it look newer and hair on food is unacceptable. They created a case said someone would reach out no one ever did. If someone reported hair on my food id call back next day but clearly a week later they don't care despite their name. We got home and had to throw away the food as it was just nasty. Couldn't separate the crusty old top from the Mac and I'm not eating hair on my strips. I don't even order deluxe anymore because the lettuce and tomatoes are always rotten. Really disappointed in the Chick-fil-A read more

Chick-fil-A - Mac & Cheese - Fast Food Near Me - Mesa, Arizona

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Never has ever gotten my order wrong. The service is always good. Never had a negative interaction. The drive-through has been relatively quick and then the inside is always well-maintained. Overall, probably the best Chick-fil-A I have ever gone to. read more

My first time eating at Chick-fil-A. I ordered a chicken sandwich deluxe, no pickles. I looked on the inside to be sure there were no pickles. There were none. My first bite, I immediately tasted pickles. It is apparent that they put pickles on it before I ordered it and just took the pickles off. Newsflash, I can taste the pickle juice. My first experience with this restaurant was not good. I will say the chicken was very tasty but couldn't be enjoyed because of the pickles. read more

I've been there a lot but I do not know if it was a new person or just a bad microphone on the drive thru but this time they did not listen at all, I asked for 2 spicy biscuits a cookie parfait, 2 lg hash-browns and a lemonade but hat turned into 1 spice 2 lg hash-browns a lemonade and a BERRY PARFAIT. I was okay with the sandwich but the parfait is completely different im paying for something I DID NOT WANT. Could've at least to ask or confirm but they didn't and they left a disappointing experience. Placed order around 730am ish on Saturday the 8th of Nov. Would be nice if you trained the employee extra or make the speakers in the drive thru better. Either way there's a way to improve customer experience and not skimp out.!!!!!!!!!! read more

Where do I begin, my son and I made a pit stop at this location and boy were we impressed. Let's start with Will, he is a hard worker, very pleasant and was always helping anyone he could. As we sat and ate our food, he was the only one on the floor who made sure everyone felt welcome. I had to ask his name, because I know he deserved to be seen and appreciated. Good job and keep up the hard work, Will you are going places! read more

You know for being a place that prides itself on great customer service, they sure did a great job of ignoring my very existence. No one even looked at me when I walked in... read more

I send care packages to deployed military and many request chik fil a sauce so I mentioned this to Joshua and asked for a couple extra. He handed me my order and a much heavier bag full of sauce. to his manager: give him a raise!!! With many thanks! read more

My wife and I go there all the time and get the Cobb salads. He substitute cheddar cheese for blue cheese. Never have been charged extra for substituting. The owner must be really cheap. They charged us $.60 a salad to sub and as I talk to the manager, she informed me they also charge for tomatoes, extra tomatoes, and things like that. Nickel and diamond. Thank God for Whataburger they do not do any of that nonsense. read more

Professional staff, good food, efficient ordering. They have reliable staff and food.

Been here over a dozen times and it was always just ok. Usually get the orders right and the typical high school/college kids just doing the bare minimum. Not the typical standards you'd receive from a Chick-fil-A but it'll do. Went today and there was a huge jam at the drive thru. I was trying to scan my breakfast order and was there 10 minutes before ending. The two goofballs taking drive thru orders kept joking around with each other instead of taking orders and I was not able to scan my order in time - app said to speak to someone. I got to the front at 10:45, not sure why it took over 20 minutes to get thru the line for a drive thru mobile order, and they said breakfast was over and they could take my lunch order. I was thinking it was the typical Chick-fil-A service where they would just sub my order, but they tried charging almost $20 for 2 entrees and fries. After a 15-20 minute wait for people to get their orders, other locations would always give vouchers for future free items and maybe something that day for the wait. Never going back here. I'll go to Canes across the street. Smashburger has better chicken sandwiches anyway. read more

Ordered 1 Cobb salad with no tomato and corn. I got home and noticed they gave us two salads. Not the end the world but they did charge us for it. Opened up the correct salad to mix in ranch. as soon as I put in ranch in I noticed a huge glob of hair thoroughly mixed in the salad. Disgusting. Went back to complain and they at first only offered to refund 1 salad. Luckily my boyfriend didn't play ball and demanded a full refund which we got. Honestly I think a full refund isn't enough but it isn't like we want to eat at a chick fil a any time soon, and obviously we will NEVER go back to this one again. read more

Guy didn't say "my pleasure" after saying thank you that's why it's not 5 stars but nice service overall read more

Chick-fil-A - Fast Food Near Me - Mesa, Arizona

Fast, cheap, and clean. Come here to grab quick dinner before game time. Service with a smile. Food here is better than McD. There is no need for a picture. It's Chick Fil A. read more

This is solely for what they have done to the drive thru. Whoever had the idea for the mobile line to replace one of the drive thru lanes should be FIRED. The drive thru line is out to the street while one or two cars go thru the mobile line. I don't want to order mobile. Ridiculous read more

Once I was able to make it to the entrance of the drive-thru I was pleasantly surprised by the responsive staff and quickness of my order. Usually I find fast food workers talking and laughing amongst themselves, caring less about the customer but here was not the case. They were friendly, polite and engaged. Not to mention my chicken sandwich was delicious. Good job Chil-fil-a!! read more

Okay I get it you are busy, however, why are you cheating customers out of their orders? I ordered large fries and Tea, as you can see you cheated me out of my money! My question is, how many others have you charged and didn't deliver? Not acceptable read more

Chick-fil-A - Proof of payment - Fast Food Near Me - Mesa, Arizona

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Been awhile, but after trying all the new chicken sandwiches the past few months, this sandwich just doesn't do it for me anymore. The chicken is not crispy and very uneven. Somehow, it only has 440 calories per sandwich, but until they debut something more crunchy, it is time to move on. read more

Chick-fil-A - Ehhh - Fast Food Near Me - Mesa, Arizona

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Very disappointed with the quality of customer service here in the drive thru. I've gone multiple times this past week and the orders been put in wrong, forgot to include dressing, wrong drink.... It's been quite disappointing. read more

You never get a bad piece of chicken from Chick fil A. We came in for lunch while getting the tires rotated Nextdoor on my boyfriends truck we ordered a chicken sandwich combo, three piece chicken strips and some mac and cheese. I'm not one for eating chicken sandwiches or just chicken period I am sorry that I didn't order the spicy chicken sandwich for my self because it was crazy good especially with it having cheese on it. The Mac and cheese was also very good it was full of gooey cheese but you have to eat it while it's hot once it starts to cool off it's not that good all in all our experience here at this location was very good I can see now why the drive thru line here is always super long. There's lots of different sauces to choose from and hopefully they could consider maybe a nice few dessert options like Dutch Apple pie. read more

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I made a mobile order and they forgot my fries. So I called, talked to an employee there she said sorry we will fix it. I go back to get the fries that weren't originally in my order and I get "old" fries. This is how you guys fix it now? You used to be great but I don't know if it's all the new employees or just lower expectations but this is frustrating for sure. You guys are usually on top of things. read more

Chick-fil-A - Old fries - Fast Food Near Me - Mesa, Arizona

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Been almost an hour and still haven't received my food. Super loud and busy. Update: got my food at 1:14pm read more

Chick-fil-A - The Chick-fil-A app keeps asking me if I've gotten my order when I'm still standing at the waiting area. - Fast Food Near Me - Mesa, Arizona

I asked for sauce thru uber eats for my nuggets and didnt get them not happy with my order

no cayola crayns. i watnted to color. ok i got the crans. gwen mcphie got them for me. thank you gwen. u don't understand how much u mean to me. the croyon was yellow. im coming back tmmr. u better be there gwen. PINOCHIO Shrek? Donkey? PUSS Too late. SHREK Gingy! Pinocchio! Get us out of here! GINGY Quick! Tell a lie! PINOCHIO What should I say? SHREK Anything, but quick! GINGY Say something crazy like, "I'm wearing LADIES' UNDERWEAR!" PINOCHIO I am wearing ladies' underwear. SHREK i approve read more

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