Thanks to Jolee, I'd order here again. Ordered doordash and screwed up my own order thinking a wrap was a lettuce wrap. Called the store and they were willing to make it as a bowl for me. I've had bad experiences with sandwich bowls from other places but my #9 bowl with pepperoni and extra cheese was actually excellent. They chop things super well so you're not having to cut everything to get mixed bites, and it's well sauced without being too much. They also threw in some hot pepper relish on the side on request. I had to call the store 3 times but Jolee was a massive pleasure to work with and made the experience not only painless but also delicious. read more

Walked in on a Sunday afternoon around 4:30 just one customer in front of us. After ordering three sandwiches and then getting closer to the glass we noticed the work station was a mess and the lettuce was down to the bottom and yellow so I asked politely if they had any new lettuce so the female grabbed a fresh container but the guy working placed the fresh lettuce container in the holder then dumped the old lettuce on top of the fresh one. So at that point I didn't even get lettuce on my sandwich. The second sandwich we ordered was a Philly cheese steak REGULAR SIZE and if you can see in the picture it's the size of a breadstick from Olive Garden! What a ripoff ! This will be the only and last time at this location. read more

Jersey Mike's Subs - Bread the size of a breadstick, not a #17 Mike's Famous Philly - Fast Food Near Me - Mesa, Arizona

NEVER ORDER ONLINE HERE IT IS ALWAYS A DISASTER READ A FEW OTHER REVIEWS ABOUT IT SAYING 15 MINUTES I WOULDNT HAVE CARED ABOUT 15 I WAITED AN HOUR AND A HALF ITS RIDICULOUS. We ordered online I forgot what time my wife ordered it and they said it would be picked up at 12:13 pm. I walked in everyone was waiting on mobile orders I waited 20 mins till 12:33 then had to take the newborn and wife home came back at 1pm it still wasn't ready your better off going to a different location or company they don't work on the mobile orders in advance at all they're were 6 mobile orders just sitting there and 10 people waiting to pick up. It's kinda crazy me and my wife only ordered two subs couldn't even get them in the span of an hour and a half waiting to submit because I actually wanna time how long it took to get these sandwiches. At a certain point when do you hold up the line of people ordering for the mobile orders line. The staff were nice but lunch is either a disaster every-time or someone ordered a 100 sandwiches. The food is good the ambiance is good just wondering why it took an hour and a half to get my mobile order of two sandwiches. read more

Although the ingredients were good - the bread is horrible - it tastes like cardboard!!!

This location is by far the best! The staff is always friendly and welcoming, and ordering is quick and accurate. They always get the sandwiches right with everything fresh and just the way I asked. I only come to this location--definitely don't go to the one south of Power. Consistency and great service make this spot stand out above the rest! My order is always correct here! read more

Sedona was our sandwich maker, they were so attentive and perfectly crafted our sandwiches. They bagged our items so carefully in order to not spill or smash. Overall Sedona perfectly executed our orders and went above and beyond to make sure we were satisfied. Hope everyone gets a sandwich made by Sedona as for they truly care! read more

This location ignores any orders placed online. I've had multiple instances where I've had to wait 15+ minutes for one sandwich

Maddie was the most excellent amazing team member at Jersey Mikes and made me some very delicious sandwiches. Definitely should give her a bonus for being a cool person, great energy! Thanks Jersey Mikes on Power Road! read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Maddie the professional working hard on making me a Famous Philly! - Fast Food Near Me - Mesa, Arizona

Only go here if you want to wait 30+ minutes to pick up a mobile order. This is the 3rd time this has happened so we will not be back again.

This location is the best in my eyes. The food was great, the staff, Alexis and Ella were very pleasant to talk to, As well as the GM!! I ordered a #26 (My personal Fav), The meat was cooked and the bread was fresh! I enjoyed every ounce of my time here (Even though I came in at close!) I will definitely be coming back here in the future. The store was well kept clean as well. They need a raise . Overall my experience is 100/10. read more

Food is mid and the customer service is horrible... I suggest going to any other location other then this one

Ordered a Big Kahuna with no peppers of any kind. Guess workers today are unable to realize that jalapeño peppers, by their name, are peppers also. Otherwise sandwich was nice and hot, or this review would have been a 1 star. read more

Always great service and the sandwiches are always fresh and outstanding service. I get lunch and dinner out of one sandwich. read more

Service is poor. I witnessed a women with long blonde hair be rude to multiple customers. The first one she yelled across the counter to a guy who had not to waited to put toppings on his sandwich and sat down. She yelled "what toppings for your sandwich" he came back politely told her what he wanted and said thank you. She should have said "excuse me sir" then waited for him to come up. She then asked the "what can I get for you" to the people next in line. Zero customer service. No hello, no smile, facial non verbal expressions portrayed she's annoyed by everyone. Certainly makes me not want to order from here. The red hair girl to shy to say anything, again no hello, no smile, not friendly. no customer service, also looks annoyed to be here read more

This is another great JM with great service and subs. I had my usual favorite giant italian Mike's Way making it super delicious. Service by Manager Presley was fully on point and professional. JM maintains #1 for subs. read more

Jersey Mike's Subs - Fast Food Near Me - Mesa, Arizona

Food is good. I mean there is a recipe that employees follow to create consistent food. But, when that food is all but thrown at you, it really is a detriment to returning to this location. To the young lady working at 4:45p.m. today, (Not the one arriving at 4:50) I was very shocked when that sandwich came flying across the counter at me. Hope things get better for you, but maybe you should find someone else to take your apathy out on other than a client. read more

I love Jersey Mike's subs. I go here occasionally and the food is the best sub sandwich of all the chains. As a national chain, Mike's has kept the work of sandwich making as a personal, skilful art. The experience is always good, especially if you ear the sandwich in shop, enjoying the fresh meal as soon as it is made. The menu is an extensive list of different sandwiches catering to both hot and cold sub lovers. The classic club #8 and #9 hit the spot for the multilayered tradition sub, while the chicken bacon ranch melt hits a home run with the hot sub lovers. The other thing I love about Mike's is the size options, where you can get a mini, regular or absolutely monstrously giant sub sandwich. But the coup de grâce is the customization called "Mike's way", which means you are getting it made the tastiest way possible. If you haven't tried it Mike's way, you should definitely get it next time you visit. Also, the giant sub is so large, it can easily be shared by two people. The staff is often inviting and helpful, and will customize your sandwich as needed. Today's visit was good, although sometimes I get a bit of pushback when I ask for my sandwich meats heated, which they often do. But sometimes employees seem to get upset when I ask for them to grill the meats on my otherwise cold sub. That said, other than that I always end up with a great sandwich at a decent price. If you like subs, you should check out Mike's. read more

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As always our subs were made perfectly always a good choice! I love ordering online and being able to customize my sandwich.

I noticed that there was an elderly couple that was confused about a certain coupon they found; for they printed out the entire page worth of it. The workers truly made the situation right by honoring the discount albeit the customers weren't scheming or anything. The service my partner and I got was definitely nothing more or less than the people in front of the line. Space was neat and tidy, and for the first time trying Jersey Mike's in a long time, I'm impressed! The food is really good! Might have to revisit this next time I'm in the mood for a sandwich read more

Subs were good and service okay. The place was dirty overall. Tables weren't cleaned and counter around the drink station was dirty. Three employees just standing around shooting the bull when not serving. read more

Service is always dependable. And my go to sub is the Chipotle Cheesesteak. That Mayo makes the sub!

Hi there was at Jersey Mike's today for a lunch ordered the number9 never had it before and I got all the extras it was delicious it was on white bread the medium sub and I never have any regrets whatsoever when I go there Great place fast friendly and polite Thanks Jersey Mike's read more

Great food. They load up your sandwich. The people are great and very welcoming. 10/10

Everything great, food and service and size choices I ll be back again when in area. I did take out so I don't know about ambiance

Very nice place really good sandwiches and I'm just going to keep texting because it needs 85 characters to send

The people that work there, do not change their gloves enough. They have the same gloves on for over 10 minutes. They touch everything with the same gloves on such as knife handles metal trays, work the register and go back to cutting meat for your sandwich. They touch your veggies with the same dirty gloves. I've watched them it's Gross. read more

First they answered the phone Hello and that's all I didn't know who I called Then finally I started to order then the question started if I was going to pay over the phone. Remember the order was for pickup. Arrive and I am informed they had no bread they were really busy. Sounds like piss poor Management. read more

Stopped here for subs for a quick dinner. I like the fact that they cut meats and cheeses to order, they haven't been sitting there all day like some other places. The reason for 3 stars, flavor, both sandwiches we ordered lacked flavor. Probably won't be going back. Disappointing. read more

Great sandwiches and order ahead was right. Easy to pickup and go. Friendly staff. Great when in the mood for a sub, always Mike's way!

This is my favorite place to go for a sub sandwich!! I feel like my sub is always made with care! The subs are consistently good and the service is great! I know I can always count on Jersey Mikes for a yummy sandwich!! read more

Ok so we all know the routine at the sub sandwich places...pretty similar at each but, to be honest with you ,after seeing quite a few negative reviews on here for this locations customer service being bad we were pleasantly surprised by getting terrific service! Very helpful staff and very fast too. We ordered both a hot and 2 cold subs. All were good. Fresh ingredients and tasty bread. Thank you for that! You guys tonight were awesome taking care of our order. See you again soon! read more

Jersey Mike's Subs - Rosemary parm bread ummm need I say more ... - Fast Food Near Me - Mesa, Arizona

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wow. This is our first time trying Jersey Mikes and we were impressed. I had an amazing cheese steak sandwich. reminds me of south Jersey shore many summers ago. they actually slice and cook the meats right there ( unlike other sandwich places ) and the bread is excellent too. We'll be back. read more

Sandwiches are always good but you can tell the Blondie female working the night shift on March 2 that the store closes at 10 so if I pull up at 9:22 ordering a sandwich she doesn't have to be a dick. I was just trying to create conversation while she was making the sandwich, and I felt like I was a burden on her whole entire life. Nothing but attitude came out of her mouth. And I did apologize for coming in so late even though they're clearly open till 10 but you know what 9:22 PM is still really late and they don't want any customers I'm assuming past nine. The gentleman working there was perfectly fine. I would rather have had him made my sandwich, knowing I was treated like a valued customer's, but whatever there's other Jersey Mike's read more

never had a bad experience prompt service excellent sandwiches always fresh ingredients done my way efficient staff read more

My sandwich was very soggy that I could not even lift it up without pieces falling out. I asked the lady worker if she could fix it and gave me attitude because she was sitting on her phone and I bothered her. Worst experience ever. read more

I like this location of jersey Mike's. I like a good sandwich and it's rare that I'm dissatisfied here. the service is normally good and the place is clean. there are all kinds of places to get subs in mesa and if you haven't already, put jersey Mike's into your rotation read more

I wanted to thank this specific location for their amazing service! I had an early morning appointment to take my car in to be serviced. That 1.5 hour estimate turned into 3 hours. Finally they said it was finished and I was STARVING, I'm also 4 months pregnant which makes me more hungry than usual lol. I placed an order to Jersey mikes so I could grab my food quick. Well as they were driving my car to me an error message popped up and they said it would be another hour. I literally cried cuz I'm pregnant, emotional, and starving. I knew my sandwich would be sogggy. Finally when my car was done for real this time I went to jersey mikes and let the guy know I had a pick up order but was very late so I just wanted to buy a new sandwich. When I got to check out I got my card out and they said don't worry about it. I did not expect them to comp my new sandwich nor were they obligated too but great customer service and I really appreciate it. My fresh new sandwich tasted amazing as usual of course. read more

Ridiculous. I went in to just get sides of everything and they charged me almost $12!!!! For sides lol. I didn't order a bowl, I ordered 4 slices of meat, avocado and 2 tomato's. lol $12!! But when you order the sides/extras to your meal you can add it for $1 and some change and they looked at me like I was crazy when I questioned it. I ordered two times before this and they messed up my order BOTH times. I normally never write reviews but this location is soooo disappointing especially when I come here all the time lol. read more

First let me say I Love Jersey Mike's, however this location is probably one of the worst I've been to. The older gentleman working today was so rude and unprofessional. I wanted yellow mustard and he acted like I was asking for something impossible. Cross contamination from the meat slicer to the sandwich board. Not sure what the person before me got, but it was definitely part of my sandwich. read more

Trying to update my review after Michael made it right. Perhaps someone was in the bathroom, ran to their car, who knows at this point but look forward to coming in soon. read more