Just ordered a classic Mcdonald's Cheeseburger. There was not only ONE pickle, but the pickle was WAY TOO BIG for my liking!! The service was straight dog shit. The guy gave me my tray and didn't complement me at all! Or say anything for that matter. The atmosphere is shit. Some fat dude took my table in the beginning and there's some dude yelling to a camera about his cup. I do not feel at home AT ALL. The music in here is trash too. read more

McDonald's - Fast Food Near Me - Aberdeen, New Jersey

I am submitting a formal complaint regarding an absolutely unacceptable experience I had at your restaurant on May 25 at approximately 6:50 a.m. I came to this location only because it was convenient at the time, despite having had poor experiences with the service there in the past. What occurred during this visit confirmed exactly why I typically avoid this restaurant. While placing my breakfast order in the drive-thru, the employee taking my order informed me that I should not order two hash browns because the Hotcakes Breakfast already comes with one. I politely explained that one hash brown was for me and the other was for my daughter. There was complete silence. I then asked, "Did you get that?" Instead of receiving a professional response, another employee abruptly came on the speaker and said, "Pull around, she got that." The tone was rude, dismissive, and completely lacking in basic customer service skills. The situation became even worse when I arrived at the payment window. The employee working the window, a woman with long auburn hair who refused to provide her name when asked, took my payment and then walked away from the payment window to the pickup window without saying a single word to me. She did not tell me to pull forward. She did not acknowledge me. She simply disappeared, leaving me sitting at the payment window for approximately two minutes wondering if anyone was coming back. Eventually, I drove forward to the pickup window myself. I calmly stated that someone should have informed me to move up to the next window instead of leaving me sitting there with no communication whatsoever. Her response was shocking. She immediately slammed the window shut in my face and, before doing so, clearly stated, "Holy shit." Let me be very clear: no customer should ever be subjected to that type of treatment. Being ignored, spoken to rudely, left waiting without explanation, having a window shut in your face, and then being cursed at by an employee is completely unacceptable and reflects extremely poorly on the management and culture of this location. I am genuinely concerned about what type of supervision is taking place if employees feel comfortable behaving this way toward customers. This was not a minor misunderstanding or a simple customer service mistake. This was repeated unprofessional conduct by multiple employees during a single interaction. I fully intend to file a complaint with McDonald's Corporate regarding this incident and will also be filing a complaint with the Better Business Bureau. I expect this matter to be investigated, including identifying the employee working the drive-thru and pickup windows at approximately 6:50 a.m. on May 25. Customers deserve to be treated with professionalism, respect, and basic courtesy. Nothing about this experience met those standards. I look forward to receiving a response regarding what corrective action will be taken. read more

I am a senior citizen and I go through the drive-through for senior coffee and my husband is cannot come with me in the car in the morning because he's over 73 and he has a heart disease and all of a sudden they told me that my husband has to be in the car with me in order for me to give me two senior decaf coffee very disappointed. I was told the manager said no only one cup and the other one is full price very disappointed. read more

They have great food and they're my favorite fast food I want to Marry there french fries

I ordered a mobile order and it was 25 min ago and I arrived to the store and guess what they didn't make it from 25 min !! And when they made it . They forgot to put the cup with the meal . I saw a woman and i tried to tell her but she didn't notice me when I'm talking with her !! I was so angry and a nice girl talked to me and she gave me the cup . Stay away from this store they are rude read more

McDonald's - Fast Food Near Me - Aberdeen, New Jersey

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The little manager in the front yelled at me and is condescending towards me a 59 year old single mom,she is rude and abrupt

Laughing because the one review I read, by chance when entering the address into my gps, said the drive thru always gets your order wrong. Sure enough, receipt says I ordered a McGriddle (what I wanted), but I got a McMuffin. 4 stars bc it's McDonald's. The hash brown was hot and fresh read more

The food was great it only took like 1-2 mins the staff was so nice they said I can take a sample of the Oreo mc flurry. Everything was soo clean the bathroom looked like it got a deep clean. Was giving clean vibes! read more

Hit or miss. We can never consistently get our food hot. This is a busy location & the staff are always friendly when we visit the drive through. Giving this location 3 stars for the warm-ish food. When the food is hot the food is awesome, of course. Inside the place is tidy & touch screen tables are usually free so that's a perk. Again, even when dining in the food isn't always hot. read more

McDonald's - Clean McDonald's - Fast Food Near Me - Aberdeen, New Jersey

Hair in my fries and it looked like they just slap together the burger, very disgusting.

I have used Door Dash twice in the past month for this location. My two orders with $7 tip, delivery fee and up charges on items cost over $40 each. Both times my orders were missing a sandwich item, straws, and dipping sauces. So each time I have to drive to McDonalds and I am out the $7 delivery fee and all the up charges since Door Dash will not re-deliver. I do not get refunded all the extra charges. The items would have totaled $30 if I drove there in the first place. You need to check the accuracy of your orders. I get to the drive up, ask for my missing item and the person at the window hands me the order from two cars behind. Again, incorrect order. Your staff needs to pay attention. It cost me a lot of money and wasted time. None of this is Door Dash's fault. read more

Stay away from this store!!! They will charge you for items, then bring you half an order. Then will not inform you that the items are missing and will not give you a refund. This store will rob you!!! Have all the correspondence with corporate showing how bad the store is!! Stay away and bring your business to other McDonalds read more

This place is so unreliable in the drive thru. I get all the way home and the sandwich was wrong. I even check the bag and the label on the wrapper said the right order but still wrong inside. I guess I have to sit in my car now and unwrap everything and let it get cold to be sure it's right. I think I am finally done with this place. No more business from me! Few weeks ago my husband and I came inside to eat and the food was brought to the table all wrong. Missing things on my sandwich. And no apologies no credit no offer for anything else. Awful management in this place. Nice renovations to go downhill for service. read more

McDonald's - Wrong order again in the unreliable store - Fast Food Near Me - Aberdeen, New Jersey

I haven't been to this McDonalds in years because the drive through consistently got my order wrong . I went yesterday , fried were cold , the chocolate milk shake was half vanilla and when I pointed this out , the server dismissed my comment . The burger gave me food poisoning . I will never return. read more

Excellent McDonald's. Tvs. Cool kids section. Halloween decorations. Clean. Very nice service. Check pho read more

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This McDonald's is fantastic. The family that owns and operates this location lead by example and it shows. Zero issues, great Owners and a great staff. read more

Oh man...what a bad experience today. I usually only post Yelp reviews for good dining experiences, but this McDonald's deserves it. This picture I attached says it all. Absolute burnt garbage. When I brought it in for a refund, I was met by 2 indifferent managers who were not trained well enough to just give me a refund and let me go on my way. One of the managers gave me a refund that was not the right amount, then the other manager said he was too busy to deal with correcting it. I called the phone number for the owners, but was connected with a district manager, who eventually reviewed the picture of the food and the incorrect refund receipt, then apologized for the absolutely terrible food I received from the drive through, then apologized for the actions of the managers. If this location can serve food does not live up to minimum standards and does not have respectful managers who review orders and make things right when there are issues, I can only imagine the shortcuts they take with the cleanliness of their employees and the areas where the food is prepared and processed. I will gladly drive a few extra miles to go to another McDonalds instead of the one on Route 34 in Aberdeen. The ownership of this location should do a better job making sure their staff don't conduct themselves in a manner that hurts the brand. read more

McDonald's - The is the burnt garbage I was served today. - Fast Food Near Me - Aberdeen, New Jersey

Nicest McDonald's I've ever been in. Clean, fast service, friendly cashier. They've clearly stepped up their game.

I wish this was an isolated event but once again, they forgot to include toys in the Happy Meals. It's a little ridiculous when obviously it's the whole purpose of the Happy Meal. Last time they straight up forgot a 6 piece chicken nuggets, and prior to that we were missing fries. They don't have their acts together at all. Do better. read more

Been to this location 2x in the last month - no matter how long the line is, they are fast, accurate with the order, friendly, and most importantly the food is hot and fresh! read more

Ordered the Buttermilk Chicken tenders with fries. The chicken tenders were cold and stale and tasted like they were just sitting there for hours. There was nothing "crispy" about them either. Just greasy breading and dry chicken. Also fried were soggy and the container was half filled. Talk about skimping on portions. All in all just a GROSS meal. I'm not sure what was "cooking" in this McDonald's but it certainly wasn't edible food. read more

Did a revisit still gotta use that 3rd window ended up leaving before the guy behind me still with a one star

My favorite McDonalds by far. Always friendly service and food is always hot and fresh. Occasionally I have to pull over in the waiting area for fries or cookies if it's later in the evening. .. and I'd much rather do that than have old, leftover food. read more

When I am in a rush or lazy, I will stop through the drive-thru to get a quick meal. Some times my nuggets and chicken sandwiches are piping hot and delicious, sometimes they are just "OK." I cannot expect more. I've actually never been inside since the drive thru is pretty quick. read more

When my daughter was young (less than 5) I used to take her out exploring on Saturday afternoons. This usually meant stopping at the Aberdeen McDonalds to get a kid's meal and spend some quality time in the play room. This probably started a bad habit but I am dad so what do you want? read more

I only had 30 mins for lunch and wasted it at McDonalds, the line to order was painfully long and the man ahead of me had a problem with his order at the pick up window and had to pull over to go inside. I thought, how could they mess up One (1) item a plain hamburger but I went back to work hungry as I do not eat ketchup, onions or pickles! totally disappointed! read more

McDonald's - Not really a difficult order/ Hamburger PLAIN????? - Fast Food Near Me - Aberdeen, New Jersey

Do yourself a favor and don't go in there every single person in that location is nasty and rude no one has any pack or class they all act as if they are someone and they all think they're a boss everyone is disrespectful out of line have no idea how to treat customers I'm going straight to headquarters and complain about this location Do yourself a favor go to the one on Route 35 the most Pleasant Swedish people always willing to help this location on Route 34 is horrid read more

To customers do not go to McDonald's on rt 34 Aberdeen they will miss up ur order on purpose then if u bring it up to the manger they will threaten you they need to fire the kitchen manager please everyone do not go to McDonald's on rt 34 Aberdeen read more

This morning I went to the drivethru. I went to McDonalds because I was hoping to get a quick breakfast. All I wanted to order was an egg white sandwich and coffee. I TOOK 20 MINUTES JUST TO GET A SIMPLE ORDER!!!! i waited at the ordering stating about 15 minutes and was the only car there. Of course, after being there so long, the lines were all full. When the lady finally came on the speaker, she skipped me and decided to answer the other lane. There was a car in front of me who was getting 4 coffees and instead of telling the driver to pull to the side, they made everyone on the line wait for about 10 minutes. The lines were so long! This is not the way a drivethru should be run. Terrible , Terrible ! read more

As others have stated friendly staff, but thats it. This was my 3rd and LAST trip to this location. The drive through is an absolute lost mess. All 3 times something was wrong. Today was the final straw, just got home and missing 2 sandwiches. This franchise needs to wake up. read more

AMAZING! I love the new improvements and the staff is SO helpful and friendly. I actually enjoyed sitting down and eating in here. It's clean and I will definitely be returning to this location. These employees treat you how every employee should treat a customer. 5/5 stars but if I could give more stars, I would. I appreciate nice people. read more

This is a great place. They're friendly. They're efficient and they do a decent job reducing the waste associated with fast good restaurants. Yea McyDs of Matawan! read more

Best McDonald's ive ever been too... None of the employees appeared high and they didn't even tell me to fuck off. In fact, they were very polite and even brought my food to me. Food was spectacular. read more

McDonald's - Fast Food Near Me - Aberdeen, New Jersey

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I was driving by heading to the shore so we decided to take a quick stop for parfaits. We went around to the drive window and there was a very long line. Several cars in front of us, we decided to wait. As we pulled up to the intercom we gave our order and drove to the next window. The first window took the lady a few second to open so we could pay. We pull up to the next window and receive our order. They were very friendly. As we pull to the far back of the parking lot to eat our parfaits in peace and privacy we see several stray cats. While we were eating our parfaits happily and watching the kittens my friend gags out the window and screams HAIR! She starts shaking and getting very nervous that there was a hair in her parfait, it was a long thick black hair which could not be unseen by the human eye. It was right in the center of her parfait. She continues to yell and cry and so on, I just continued enjoy my milkshake treat. So finally tells me to walk in and get her a new one I feel terrible about this. I ran all the way from the back of the parking lot to the door it was a tiring run. I accidentally walked into the back door which leads to the kitchen I didn't notice at the time because we were facing the back side of the building which I thought was the side. I walk into the kitchen confused and took me a few steps to turn around then I noticed everyone staring. I ran out of there very embarrassed. Finally I make it to the McDonald's cashier where i had to wait for a few minutes on line all while holding this disgusting parfait which was half eaten out of with a long think black dirty hair in the center of the cup. I say "hi....there is a hair is this......" She says " OH MY! " and whispers to her staff member very loudly "there is a hair in this" I then pointed inside of the parfait cup for her staff member to see. They said "I will get you a new one" They took the parfait with the dirty hair in it and gave me a new fresh parfait. They were very friendly and didn't even want to see the recipe. I put my hood on and sunglasses back on and I ran back to the car hoping nobody saw me. This is our experience here with the very friendly staff. read more

Great upgrade, newly renovated after being closed for 2 months... good experience! I've been here 3 times and burgers seem fresher and tastier. Very clean establishment. Staff seems genuinely pleased to serve you. So far so good! read more

So, this place opened today. Let me tell you, the advancements were great. However, the kiosk was not working and they didn't take cards, only cash. Really? You are a billion dollar franchise and reopened and can't take cards?? Lol. The food still the same. Greasy and cheap. If you want to feel uncomfortable and fat at the same time, McDonald's of Aberdeen is the place for you!! read more

Literally just left this location and I'm honestly pissed... you literally verified my order and then handed me a bag missing the 10 piece nugget I ordered after you literally just said my order to me... contacting corporate because that's stupid in a whole other level. I'd contact you guys directly but you've made that impossible aside from calling the store and for your benefit I'm not doing that. read more

this location is fine; it's clean the people are friendly. BUT when using the drive through DO NOT pull away until you check your order! without fail something is ALWAYS missing. it's amazing how it's one persons job to put stuff in a bag - and they can't even get that right. and they want $15 an hour? NFW. read more

Food was great. The service was awesome ! Friendly and fast service! Best McDonald's I've ever been to!

Think twice before you go!!! Now mind you, I live like 6 minutes away from here... My hubby and I go, well not anymore, through the drive thru and there was a green jeep in front of me cause he cut me off.. so anyway he had gotten our order and we got his order that's number 1... number 2 I order a DIET SODA... ALL THE TIME BECAUSE I AM DIABETIC... Well I had asked the girl if the soda was diet and she said yes but the push thing on lid wasn't pushed... I again said are you sure and she wasn't so she gave me another one... again I asked if it was diet and she said yes and while I had it in my hands she pushed down the diet thing on the lid... well I drank the soda about a 1/4 of it and I started to feel sick... well the SODA WAS NOT DIET... IT WAS REGULAR...I called the owner operators and they sent me 2 free value meals cards... as an apology! ... I didn't want anything from them but for them to make sure that this doesn't happen again... that could really hurt someone medically... read more