Everyone likes to go to a McDonald's every so often. We all get that fast food craving. McDonald's to me are average fast food spots. My favorite item to get is the double quarter pounder with cheese burger. I enjoy this sandwich. This is a very juicy burger and much better than their Big Mac. The fries here are very good too. I also like their big breakfast deluxe combo. The pancakes, sausage, and hash brown all go together nicely. I've had no issues at this location. read more

See all

Let's talk about how unsanitary, gross, and dysfunctional this McDonald's is. From the order errors to the little bugs doing backstrokes in my sprite. They never get orders right and then on top of that when you order NO SALT they repeat back SALT. Bruh, then on top of that they had some little homies floating in my sprite! I maybe Eat McDonald's once or twice a year but thanks to this locAtion I will be changing that. So much for their fries, apple pies and sprites . read more

McDonald's - Dirty Homies doing backstrokes in my McDonald's sprite - Coffee & Tea Near Me - Cliffwood, New Jersey

Went in the afternoon & the customer service has significantly improved lately. I accidentally selected the wrong location to fill my order & they were able to rectify the situation & give me the food I needed in an expedited fashion. read more

I guess this is acceptable to serve to a customer ?!Paid .50 for extra cheese which I didn't get and paid .50 for Mac sauce which is all over the top of my bun instead of on my sandwich. $4.50 for this ! To make it worse the cheese was put on the bun instead of the meat so the sandwich fell apart ! Do better, this is disgusting McDonald's read more

McDonald's - $4.50 for a double cheese burger with extra cheese which they forgot and Mac sauce which is smashed all over he bun instead of the burger - Coffee & Tea Near Me - Cliffwood, New Jersey

I have to agree with everyone....This is the Worst McDonald's in NJ ...it deserves negative stars!!! There are no redeeming qualities about this location 90% of the time the order is wrong or cold the burger buns are really stale ... It's seems like it maybe food from earlier in the day or the day before If you do get fresh food it looks like it was drop kicked across the restaurant before they bagged it up ..... missing ingredients and falling apart before you eat it Nuggets are stale hard and reheated/microwaved. And the drinks are gross the mixture is way off or they are not using the correct product.....it may be off brand syrup flavors instead of real (Coke) products The best thing about this place is everyone knows to go somewhere else!!! read more

Most gheto as* McDonald's Went to a drive thru and made me park n waited for 15 mins outside. Me and a other driver had to go inside to get our food while everyone was messing around . Placed looked dirty . Get yall shi together read more

Food is as expected, but they never mix the McFlurry so it ruins the experience for sure.

Staff is extremely nasty and disrespectful! They never gave me my mobile order said I ordered it at a different McDonald's. When that was the address I order from. They threatened to call the cops cause I asked for my money back! The 2 employees there were bad mouthing the rest of the staff and disregarding that I was standing there waiting for 5 min. Refused to give me food or my money. Tried calling them to speak to a manager, got hung up on and now they refusing to pick up the phone. read more

I ordered two McRib sandwiches waited at the drive thru. We asked for a little barbecue sauce. They made the sandwiches while we waited. Got home they were disgusting. There were no raw onions like they were supposed to have. There was cheese sauce on top of barbecue sauce and chopped cooked onions like they put on the burgers. They were horrible I contacted McDonald's through the website and ask for my money back I'm still waiting Look at this picture. Doesn't read more

McDonald's - This is not what a Mc rib sandwich is the supposed look like - Coffee & Tea Near Me - Cliffwood, New Jersey

thanks for the expired milk for my child! appreciate it! oh and thanks for throwing it IN the happy meal box so the food was immediately cold! read more

Negative 100 stars! Definitely the worst food establishment I've ever visited. Shady parking lot activity, rude workers, slow service. My food was thrown in the bag upside down, no sauce or ketchup and I was given greasy napkins. I'll never go here ever again! read more

McDonald's - a bag of french fries - Coffee & Tea Near Me - Cliffwood, New Jersey

Simply the worst drive thru experience I've ever had at any McDonalds location. The order taker got the order wrong, and gave me attitude when I got to the pay window and asked him to reenter the correct item. All I asked for was a simple Sausage, Egg, and Cheese bagel right off the menu. No substitution, no deviation from the menu board. When I got up to the pick up window, they had run out of sausages during breakfast, and said two minutes, please pull to the side. 10 minutes later, a young woman came out with the original mistaken order. I went to McD because I was running a little late, and figured it would be quicker than running into the local bagel shop. What a terrible mistake that was. Now I'll know better than to patronize this terrible location ever again. read more

These people don't really care about anything. Just threw everything in the happy meal box. Things are upside down and all over the place. What's the point? Orders were wrong too. We had to wait on the side and they had to come out twice to get the correct order. read more

This place is not 24 hours. Arrived after 6am and no one answered the driv-thru. No times on the drive-thru window either. On the plus side, learned the wawa's breakfast burrito just down the road was a nice surprise. read more

This McDonalds is okay, It was pretty nice back before this location offered a playable Gamecube. They got rid of it for some reason and i never got a chance to play with it as a kid. Thanks location. Also the place is super outdated and dirty and needs a remodel. Sure the modern ones are a boring generic square but it's better than this. This location had it's one saving grace removed, the Gamecube. And since the removal of the Gamecube here there is no justification to keep this location around and it must be remodeled to a modern one. It would justify the excuse of the one purpose and gimmick this location once had. read more

Worst McDonald's ever! Rude people who get orders wrong all the time. Once got a Big Mac with NO MEAT! Another time they had no fires. No fries at McDonald's. You always have to pull up and wait for food. It's the closest to my house but I will drive to other locations because this one is so awful. read more

Worst McDonald's ever came threw drivethrew ordered a 20 peace nuggets fresh. And a large fry fresh with a strawberry soda got to work and the drink was fruit punch everything was not fresh like I asked I called the manger and she was super rude to me to bring in my receipt I'm telling her I never got the receipt I told her I would bring the food back and she hung up on me i tryed calling back and no answer never again read more

When I walked through the doors, I was horrified to learn that they lacked coleslaw. Aside from that, the burger was so greasy it seemed like they drowned the whole cow in grease. Although my meal was awful, the french fries redeemed it by offering a delightfully salty potato extravaganza in my mouth. For my first time munching at mcdonald's, I was disappointed. Ill go again but to a different location. read more

Went in today to try and not wait in the huge drive thru line. Noticed maybe 4 employees running the whole place during dinner time, still had to wait. Food was fresh, but inside the restaurant was filthy especially around self service drink machine. I don't know if that was because of short staff or what but needs a lot of work inside or full renovations. Swear the place looks the same as when I was a kid. The franchisees should hire more people and pay more attention to cleanliness! One star for the employees working, as they were working hard to keep the place afloat and one more star for fresh food read more

This is the worst McDonald's I've ever been to they dont clean there table the floors are so dirty and the seats are disgusting also there are bugs everywhere in the restaurant and please for the love of god check your food before eating and also there is a ton of mold in here. read more

Weak fountain beverages. I sent back the Coke - tasted awful - it was even light brown in color. The woman says that's the color it always is! So, I tried the Diet Coke. Also very weak. The woman at the counter said "the manager knows; we get lots of complaints". Really? Customer gets lousy soda - does the manager get a bonus for keeping expenses lower? read more

I've been here 3 times. If it wasn't in such a close location, I wouldn't even bother giving it a second chance. The buns were completely stale the first two times, and the third time they were completely out of hamburgers(!) - it was 6:20 on a Thursday night. The letters on the McDonald's sign out front have been broken for as long as I can remember and they've never bothered to fix them. That says a lot for such a huge franchise. This place only exists to take money from vacationers on their way back to Staten Island. read more

I just don't understand... this location is absolutely horrible. How is it even allowed? They mess up our coffee order almost every single time. My husband and I order 2 coffees with cream and sugar sometimes on the weekends and they "forget" the sugar 9 out of 10 times. Why? It's on the receipt! I love McDonald's fountain sodas, cheap and easy to go through the drive thru during the week. Not here! I ordered a large Dr Pepper the other day and was given a small Diet Coke. It's different people who mess up so it just doesn't make sense! I also constantly see someone in the waiting spot like their food isn't ready so they make them wait. I've done it twice. We moved here a month ago and I've had to wait twice already. The place is so old and run down. All other locations are updated but this one is just crap. Sucks it's the closest. They really need to work on these employees being so slow and messing up. And to think fast food workers want $15 an hour... ok learn to read the screen and take peoples orders correctly! Update: here's a photo of what I received today... a Diet Coke with coffee grounds! Wish I realized it before I got home and dumped it but clearly I don't examine my drinks when I get them. Jesus this place is disgusting read more

McDonald's - a bowl of black liquid in a sink - Coffee & Tea Near Me - Cliffwood, New Jersey

Mocha frappe machine is down again. This has happened several times to me. I will no longer go to this store. Horrible service I spoke to the manager not a single apology or a time frame of when the machine will be fixed. She had no clue what was going on. read more

This place is the worst McDonald I have ever been to. This place always gets your order wrong. I highly recommend checking your order before leaving or just skip this location all together. read more

Needs to be redone old dirty and blaaaah the worst mac donalds in the state not that MacDonald is anything special to begin with I have lived In the area and I don't think that they have ever renovated in25 to 30 years read more

The worst McDonald they are ride went there and they didn't fill up mcflurry and when I told them what to it he gave an attitude

Is it possible to give them ZERO STARS. WORST Mc Donalds in the States! I went today with my daughter and the food was cold and poorly made. Never going back again. This Mc Donald gives the chain a bad name. read more

Place was horrible messed up order gave us the wrong soda size in the wrong meal could not even get drinks size right did not even replace it after read more

I wouldn't give a star if I didn't have to. Slow as could possibly be, rude, sloppy and shady. Tried to charge me for ketchup and jelly! He threw our food out of us! We got nuggets and fries how hard is it!?? I'll def take the extra few mins to goto the Aberdeen location! read more

This is why I'm loyal to Wendy's..just got back from trying to make a quick drive thru stop. All I wanted was a vanilla milkshake apple pie and Burger, only to drive up the window (btw waited 15 minutes in line behind only one car) to be told they don't serve applepies after 8pm and also have no milkshakes due to a broken machine..it doesnt help that the staff clearly had no manager around. read more

The parking lot has a very strange entrance and exit!!!!! Then food was OK at least! Some of the employees felt that they didn't not want to work there and wanted to work for another location!! read more

I would give them ZERO STARS, if allowed!!! This is the worst McDonalds in NJ!! Low class, and very unprofessional! Every time I return, and try to give a local business the benefit of the doubt---I end up regretting it. I live in walking distance, but I would rather drive 6 miles out of my way, to the Hazlet McD! I ALWAYS have to taste my soda before driving away...because it's usually FLAT! Fries are always cold. Tonight, I bought no food, just 2 sundaes for my kids. It was half melted out of the machine!! I once put in a drive thru order, only to be told at the window, AFTER I ordered/waited in drive thru line, that it was "cash only!" (debit/credit card machine was down). They have no common sense, and are very unprofessional. AVOID this McDonalds at all costs! read more

Rude ignorant morons! How do you mess up 1 meal? Burger, drink and fries. Maybe they need to put pictures on the screen.

This mcdonalds is very well organized. I received my food on time and was satisfied with the food. Im leaving this review because of how pleasant the employees were. Great job! read more

This has to be the worst McDonalds EVER! I've lived in town, three blocks from this McDonald's for 30 years. Every single time I go there, I regret not taking my business to the Hazlet McDonald's which is just 2 minutes up the road. I just got a new car, which has light color interior. The drive thru girl went to hand me my drinks with soda dripping down the sides of both soft drinks, so I asked if she could wipe them down, as they were dripping soda. She gave me a nasty look and loudly sighed as she angrily wiped them down. I don't think it's asking to much to not hand me something that is spilling, and this isn't the first problem I've had with this McDonald's. It's almost every time. If you don't want to do the job correctly, leave. Their best employee, which has never done me wrong, I think is on the spectrum. That's right, McDonald's employees of cliffwood, someone with autism outshines you. How's that to swallow. I hope you read this and get your shit together, cause every time I go there, I will be leaving a review. read more

I pull up to the drive thru at 10:46pm Wednesday night. I was told they were closed for the night. There were multiple cars being serviced ahead of me. A quick google search reveals their hours are until 1am. That's the last time I waste gas at this location. read more

I used to love this McDonald's but the service now sucks. The night staff is not professional. The past two times I went thought the drive through they screwed up my order. The last time we went in to eat at night and the staff wasn't paying attention. They were not friendly at all. The morning staff is very friendly. When I go there for coffee they are very nice. Prob won't go here at night anymore due to the horrible service. Food is good though. read more

Just don't go here... Ever! Workers are rude and don't want to work. The milk shake machine is always "down". They always mess up your order and I don't trust them making my food. Drive the extra few minutes to Hazlet, they're always really nice and the food is fresh. Aberdeen on rt 34 is pretty good too. read more

WORST MCDONALDS EVER!!! I don't think there has been one time my order was correct. Always a wait, and talk about RUDE!!!! A simple thing like asking for bbq sauce is like the end of the world. I called ahead (sense it's never working) to see if there was ice cream, and the guy told me yes but in a way it seemed I was crazy for asking. I get there a whole 7 minutes later and ask for ice cream and they tell me they don't have any. Take the extra 10 minutes and go to Union Beach!!! Always polite and food is correct!! read more