Broadway Discount Auto Parts is referred to as "the old Napa" by the locals. I used to frequent…read morethis store, and I still come here for those hard-to-find parts (I stopped frequenting it because I have other stores closer to me). I stopped in today after searching other stores for an electrical part. The customer ahead of me was a flat out thug who was being rude and disrespectful to the owner, a Chinese man. The owner kept his cool and remained professional. I saw the owner gladly refund a large amount of cash to the thug, who continued running his mouth and giving the owner a hard time. The owner handled it like a champ. The owner was polite to me and spent a decent amount of time searching the computer for the part I was looking for. Unfortunately, he was not able to get the part I needed, but did advise me that only the dealerships sell it. That saved me a bunch of running around and Googling. My past experiences here have all been pleasant as well. You'll occasionally get undesirable customers in here who just want to argue. Unfortunately, that takes away from us customers who might need help finding a part. The prices here are competitive. Overall, this is a good store in a not-so-good neighborhood.

They can get parts for ANY car. Walter gives the best price for quality parts. He beats all the…read morechains on price, yet only sells quality parts. He used to be a NAPPA dealer, but has since dropped that franchise, but he always used different sources to find the best price and quality. Entire staff is friendly, and knowledgeable. They speak Spanish as well if you need that. Great resource for the Hudson Valley, makes shopping the local guy not only the thing to do, but the wise thing as well.

Great parts people and very knowledgeable staff and the lady manager cindy goes above and beyond…read moreto get what you need

I purchased a part for a lawnmower, I was told I couldn't return it if the package was opened, when…read moreI returned home I looked up the part and I would have had to purchase something else in order for it to work, so I decided to return it. I went back to the store a couple of days later, that's I had to deal with the so called manager, he was intentionally giving me a hard time, all of my information was in the system, he knew what card I used to pay for the item, which was overpriced by the way, he asked if I had the receipt, I wasn't given a paper receipt, it was emailed to me, I couldn't find it, I literally had to go into my bank account to show him the withdrawal from my account he finally told me to put the card I used into the card reader, of course it was accepted and I was finally refunded. His behavior was uncalled for, you don't treat customers that way, our business pays his salary..

I was in the market for a BMW and was dealing with the salesman Jim. Jim was pleasant,…read moreknowledgeable and patient. He followed up on questions for me each time I talked to him. After much research on a vehicle we decided at this time the size was an issue with the BMW we were looking at. If I were in the market again for a BMW I would seek him out at this dealership. Thank you Jim. You are awesome!!

I had issues with my dump trailer I brought it in there to get fixed and it's like brand new. Very…read morenice guys very professional and very helpful.. By the way their prices don't leave your credit card smoking like other local trailer companies

Always friendly and professional. I patronize whenever possible. If not in stock, they will always…read moreget an item within 24 hours. #ShopLocal

Wonderful customer service! You can always rely on AutoZone - we needed a tool for a one-time use,…read moreand they were happy to help out. We returned the favor by getting a tire cleaner!

I've visited this Auto Zone a few times and have had great experiences. Shout out to Andrew for…read morehelping me get a new battery into my car quickly and efficiently.

Was in the store to get a couple things - the female behind the counter complained incessantly a…read moreout prior customers and how stupid they were. She flapped her gums for the entire 10 - 15 minutes I was there. Extremely unprofessional and makes me wonder what is said after I leave lol. They just opened up an O'Reillys close buy. Adios AutoZone. You're staff is beyond unprofessional...

Over the phone I had John give me great service with the patience and care of true customer serviceread more

Went here earlier today for windshield wipers. The employee was beyond helpful, and she even…read moreassisted with putting the wipers on the vehicle! She was so kind, I wish I would've gotten her name! Will def return for all my vehicles needs and would recommend this place!

Peter was super helpful there, give the kid a raise I swear. He assisted which a battery for my…read morecar, switched it out for me and all in the blistering cold. Went above and beyond. Really would only go back here for Peter.

Knowledge of product selling and refresher course in electricity. Owner was accommodating. Not…read moresure if I was being ripped off or they just do t know what's going on

I absolutely love Hollywood sounds,the tint work that they do, it's worth every penny, the owner is…read morereally cool