Great shop ,kind friendly,helpfull, cost affordable. My 2 cars were handled with a good mechanic.read more

THIS PLACE IS A SCAM. Changed the price of service retroactively. Worst car dealership I have been…read moreto in my life. Go anywhere but here.

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

They keep Subaru on the road! I kept an old Forrester going steady for too long in fact, but they…read moredid it! Have preferred friends who have had good experience too. I trust them to only do what's needed and go the extra to find good prices for Parts.

The owner is very accommodating and knowledgeable. It was such a pleasure to speak to him to…read morediscuss my truck. He is very reasonable.

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

Just wanted to say what a great experience this was. I am new to the area and desperately needed…read moresome work done on my car. A co worker recommended Walker Valley Auto and they were amazing! They took care of everything! The staff was super friendly and made everything so easy for me. Thank you again. Highly recommend!

I asked this place to replace my front struts and in doing so they dislodged the axle causing the…read moretransmission fluid to leak out while I was driving it, ruining the transmission. I had the car towed back to the garage and he Very reluctantly agreed to install a used transmission. During one of the Many trips back there to fix this leak or that, he got in my car with something in his back pocket and made a 6" tear in the driver's seat. Took the car to show him and he said, "Oh no, I didn't do that, you already got me on the transmission". Really, I thought. A couple weeks later the car wouldn't move, and I noticed fluid on the ground. Called him and he told me to add fluid and drop the car off. The next day he called stating the transmission now needed a new seal and that my warranty was up and the repair would cost over $500.00. "My warranty is up, the transmission was fine before I brought the car to you, I said", and he told me to come get my car that he wasn't the right garage for me. I took my car to another repair shop where they showed me the transmission was destroyed. Stay away, he doesn't stand behind his work.

This shop is AWESOME!!! Nice and clean. Every time I go I see BEAUTIFUL high end and even modified…read morecars being worked on, which means to me, the mechanics are trusted. As a woman I cringe whenever I've had to go to mechanics since they always want to upsell, NOT this shop. They tell me EXACTLY what's wrong and what my options are. Which I TRULY appreciate. I will ALWAYS recommend this shop.

I went to Juan to get a valve cover replacement since he diagnosed the pvc was bad everytime he…read moreopened the motor cap it went away but the car had a whining sound.This would be the third time I get my car service at this shop.I bought all the parts from fcp euro oem valve cover and spark plugs ,coil and a starter.He gave a high quote but I thought WTF the shop is close to me and they stand by their work.The car was there for almost two days.I paid Juan cash,tipped the mechanic and took my car.After driving it for about 30 minutes the same noise was still there.I went back and spoke to Juan and the mechanic and they both looked at me and said "we did everything the way it should be done- probably the pvc came defective".I told him "this is a brand new valve cover not a used one, ok I'll call and get another sent out to me and return this one" He asked me if the company will pay for labor -- WTF.. Basically telling me I would have to pay for the whole job again.When I ask him what he meant he told me his mechanic has to work on the car again which is about 5 Hrs of labor which was the same price $700 not to mention the $1100 he initially charged for the whole job.He was very dismissive and didnt want to stand behind his work or guarantee it .Absolutely absurd! This is not how a business should conduct business. I could of taken it anywhere else for half the price. I had to take it to my mechanic and pay again for the job to be done the right way... these guys at elite are clowns. Guess what my mechanic found out .These Fucktards at ELITE AUTO WORK knew exactly what they did and never told me a thing.The mechanic snap one of the screws in half then tried to take it out with a tap and snap that inside trying to take the screw out and left that inside.He then put silicone around the new valve cover,cut an old screw or put the same one he snapped with silicone.I guess he put silicone just so it would look like it was screwed in.Instead of just taking out the screw and the tap that he broke. This would of never worked with all the pressure inside the valve cover when the car is on.So basically you charge your consumer double for your mechanics incompetence & dishonesty. Do yourself a favor and go somewhere else. I would give zero stars.I posted pictures of what these guys do at the Elite shop.--- **consumer Beware**

This team is amazing! Always honest, kind and eager to help! They are never too busy to answer…read morequestions and offer suggestions even when you don't have an appointment!

Brought in a 95 Jeep YJ retromod with a ls 5.3 and cast truck manifolds. It was a tight squeeze,…read morebut Alan fabricated a very nice, one off, dual exhaust including O2 sensors. All for a fair price. Kudos, the vehicle sounds great as is the work done. TY Alan Would recommend and return

Had an appointment for 10am, but they are extremely busy so didn't get in until almost 11am…read more Service was good, they were very fast once they got started. Definitely a value for the price. They are extremely short handed and could definitely use another tech as well as someone to answer the phone. While I was there, they had several missed calls. Overall feeling: You will get great service, if you don't mind waiting.

I needed a alignment it was the only place that took my truck my size. Only for them not to do…read moreanything or try to help at all. I can go over 40mph so it took a hour there in back roads and a hour back for nothing. Very unprofessional and would never recommend!!!