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    McAlister's Deli

    2.4 (69 reviews)
    InexpensiveDelis, Salad, Sandwiches
    Open 10:00 am - 10:00 pm
    Updated 1 month ago

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    No dressing salad
    Michael B.

    I was exhausted traveling for work and have gone to McAlister's back in Houston numerous times so I felt like this was a good choice. Boy was I wrong First and foremost the staff that I interacted with was very friendly and nice. Order food at 653pm Received food around 725pm Crazy thing is I saw people order after me and still received food before me. The cashier even asked me if I was still waiting for food lol. I received my food and proceeded to hotel since I was exhausted. Sad to say I get to the hotel and begging to open food. No dressing for salad. Turkey crunch had NO CRUNCH (missing chips) If I wasn't so tired I would have gone back for a refund. To the young ladies holding the front of house down I appreciate how both of you were friendly. To the back of house. Please get it together. Follow recipes and ensure there is salad dressing with salads. I honestly won't be recommending this particular location. I won't return.

    Barbara C.

    I should have known it was gonna be bad when I waited for the girls to stop bickering about working before taking my order. Ordered Smokey pepper jack with Mayo instead of mustard. Waited 30 minutes for food even with just 4 others in restaurant who also waited a long time. Got my order, had mustard instead of Mayo. Heard the kitchen staff yell after girl told them to remake. Got new sandwich and was completely slathered in Mayo and had a spec of bacon. This was totally done on purpose. Had mgr come take a look and refund my meal as I could not trust anyone at that point. Extremely disappointed.

    The lady at the counter was nice and a little helpful but when our food came out all the utensils and plates were DIRTY!! I am sick to my stomach I couldn't even eat my meal. If I do eat here again I will be getting my food to go.

    The chips had been repackaged in a smaller bag. Looks like they took a normal small chip bag and split it up into two bags.

    The chips had been repackaged in a smaller bag. Looks like they took a normal small chip bag and split it up into two bags. About half as much as I used to get. With COVID still prevalent, I'm annoyed that the clips have been handled by the restaurant instead of just selling a factory sealed bag. The mac and cheese container was only about 1/3 full. Another clear cost cutting measure. The cookie was barely cooked at all. It was raw in the middle and was like chewing gum. I was charged $2.99 for the drink but when writing a review on DoorDash it shows that I should not have charged at all. See picture. ALSO, The toothpick in the sandwich was completely unnecessary and is a potential safety issue. When the sandwiches were delivered in a to-go container the toothpick helped hold the sandwich together but now that the sandwiches are only wrapped in paper (another cost cutting measure) the toothpick is not needed. The wrapping paper pushes the toothpick completely into the sandwich and it's not seen until the customer bites into it. Very disappointed... Their food used to be consistently good.

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    3 months ago

    Service was slow and lacking. Hoped for better. One cashier and it's peak lunch time.

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    1 year ago

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    3 years ago

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    Kim N.

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    2 years ago

    The wait is extremely long. Ordered a club sandwich in person. I'm 45 minutes into waiting and still haven't receivef my order

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    5 years ago

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    3 years ago

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    Kim N.

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    3 years ago

    My go-to lunch spot!! Clean restaurant, great food, & pleasant employees! Hali, McKenzie, & Vicky are the best!!

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    3 years ago

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    3 years ago

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    3 years ago

    The waiter malik was so nice, prompt and down to earth amazing jalopeno sandwich. Lovely place and vibe.

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