I had the most incredible experience and service with Ara Very honest man doesn't play any games tells you everything straight up and explains everything no way you will be left in the dark or have services shoved down your throat I had electrical issues he found the problem and fixed it in no time while I've been to the dealership and other places, no one showed the same level of knowledge and professionalism as Ara I trust him with my eyes closed read more

Had a PPI done on a G55 that the dealer told me was fairly priced with all the maintenance up to date. Since I'm from out of town, we FaceTimed after the inspection. Rear end damage and RUST! Ara was straight and let me know, he thought I should pass on the vehicle. Honest observations and probably saved me a ton of time, money and headache. If you need a PPI, I wouldn't hesitate to use MBZ Auto Service! read more

I bought a used Mercedes and Ara was gracious to give it a quick check up and topped off my oil for very nominal fee. What a great guy. We need more people like him. We'll definitely come back for more service. read more

Fast friendly professional high quality service Highly recommend this shop Great value for work done

Outstanding service and very helpful customer service top notch would recommend to anyone who needs repairs done right

I have an older Mercedes and the tire sensor light kept going off, so I made the huge mistake of going to the CalStar Mercedes dealership who sold me on 4 new tires at the cost of over $1,700, after which the sensor light still went off. So, I brought it back and they were unable to fix it, but said they could re-install sensors in every tire and give me a "discount" to do that for @$800. Fortunately, instead I found Ara, who was kind and gracious and fixed the sensor, then drove the car with me to make sure the light didn't come back on, and guess what he charged me? Nothing. Ara has many years experience servicing Mercedes at MB dealerships and he knows what he's doing. I am so grateful to have found an honest place to bring my car; I only wish I had found him sooner! Highly recommend. read more

Would not trust!!! RIP OFF! Ara charged me $650 for a battery change, added multiple fees, like taxes $40, labor etc, when on the phone he said it's gonna cost around $280-300. And I didn't need any work done, it's just a battery, prices like dealership service not. On top of that when I asked him to add windshield fluid he topped it with water with explanation that's the fluid if concentrated lol. Such a scam read more

Great mechanic shop with lots of experience and history! Mercedes Benz expert ! Also they tell you to bring the car back after they worked on it, to see how are the repairs and or maintenance are in working order! read more

Ara and his team at MBZ Auto are fast, reliable and very transparent about the costs and the work that needs to be done. Ara always goes out of his way to make sure that I am satisfied with all my repairs. He definitely understands everything that has to do with Mercedes Benz vehicles. read more

They are so friendly. So very welcoming. Asked how I found them and of course, for me it was Yelp! A family run business that I have all my faith in. Dealers are way too expensive after the warranties run out. And this place really cares about its customers. Way more than the dealership. I'm happy I found this place. read more

Wow, so impressed! I took my 2017 C43AMG in to get the brakes replaced and Ara was the best! He explained clearly what I needed, and more importantly what I didn't need (he talked me out of a couple of silly/expensive ideas). He completed the job on time, at a reasonable cost and was generally a really pleasant person to do business with. Ara keeps his shop really clean which I always think is a sign of a good outfit. If you're looking for an honest Mercedes mechanic that uses genuine parts and has many years of experience, this is your place. read more

First time I have been to MBZ and just had my 2023 RLA 250 service A work done. Ara is the owner and answers the phone himself unlike the Mercedes dealership service departments that not only did not take my calls but also did not return my calls after the customer service employees assured me they would. Ara was very kind and accommodating to my schedule. He was fully transparent and took the time to physically show and explain to me not only the work that I requested but also took the time to teach me how use specific functions that I hadn't used before. I was very happy with my experience and will be using MBZ for all service and repair needs. read more

I was blessed to find this place after Ray's MBZ in Pasadena messed my car up. --- Have been going here ever since. I'm making an update to my post because I just wanted to reiterate that this place is the best. Have been here since 2018! Sometimes I have no other choice but to go to the dealer later to find out they've screwed up a bit. So I tell you, Ara and his crew more skillfully meticulous than the dealers!!! I'm serious! read more

Ara is literally the best!! I've never met someone so honest and caring. He tells you straight up what your car may or may not need. He even waited with me when I was waiting for my Uber to pick me up im forever a customer of his. Thank you Ara for always taking care of me and my cars read more

Truly a trustworthy business. Owner, Ara is a very pleasant and patient owner taking the time to explain all work that either needs to be performed or just how things work on the car. Also, performs excellent quality work. Very happy with this business and I have found an establishment for life. read more

If you own a Mercedes, look no further. Ara and his team are the absolute best! Excellent work, honest, reliable and a pleasure to be around. Thank you for always taking care of my car! read more

I love this place! I had a bad experience with the local Mercedes Dealership repair and I have been looking for a replacement, I have found it. Ara is very professional, kind, honest, straightforward and an excellent communicator as well. I dropped off my car and he called the next day and instead of telling me the problems over the phone he asked me to come down. This was so he could show me the issues in person, there was no attempt at upselling me on what should be repaired. He clearly laid out the issues and let me decide. He went over the costs of the parts and labor, when he later found some more seals and other items that needed replacing he called me and got my OK. I appreciated that. The car was ready on schedule and Ara showed me the new parts in the car and the old parts were nicely laid out on a work bench. He clearly takes pride in doing good work and communicating what was done. As I left, one of his crew was kind enough to signal me when it was safe to pull out of the driveway; San Fernando Rd traffic is pretty fast and visibility was obstructed by some large parked vehicles, I didn't get his name, but thank you! Speaking of his crew; I had to wait 15 minutes or so when I first dropped off the car so I was able to see how his crew worked with each other and with Ara. No voices were ever raised, everyone seemed to respect each other and work together as a team, it's nice to see. read more

MBZ Auto Service is best of the best. Much better than Dealer of Mercedes Benz. I have been a regular customer of MBZ Auto Services for many years. read more

Thank you Ara for keeping my CLK55, not only on the road, but also keeping it up to factory standards and condition from day 1! (Same goes for the ML55 and Taryn's C55)! I trust this Man. Top service and honest, always! read more

MBZ Auto Service - Thank you Ara for keeping my CLK55, not only on the road, but also to factory condition from day 1! - Auto Repair Near Me - Glendale, California

Very honest and experienced people especially Ara. If you have a Mercedes Just go there :) read more

I am so thankful I met Ara. As a single woman looking to find an used Mercedes it is really hard to find an honest mechanic. Look no more this automotive company is the BEST. Ara was so kind, honest, and sooooooo accommodating. I drove from Orange County to get his help with assessing a 2013 C250 coupe I was going to buy from a private seller. Ara thank you for being a good human being and an honest business owner. Please support this business. They are superb!!! read more

Originally found this shop on google, I took my wife's E550 here because it was having transmission issues. After having the car for a day i can say Ara is an amazing and also a straight forward honest mechanic. He gave me a complete run down on what was going on and what caused the issue. He also found a lot more major issues with the car that we no idea was going on with the car, he broke everything down and help me really understand what the issues were. After everything was said and done, Ara really looked out for us with the cost and had her car running better then when I first bought it. I fully recommend anyone that has a Benz and you want good, honest, and quality work without giving an arm and leg to get it fixed, then you should bring it to Ara at MBZ Auto Service. I definitely won't let no other mechanic touch my wife's Benz. Thanks Again Ara.. Appreciate the hard work you did. read more

I'll start by saying that I'm one of those DIY guys that hates mechanics and does not trust them. Of course having to go to them from time to time because of tasks I cannot do myself and then I complain about the collateral damage that they do. Anyway, this is my first Benz that I bought and will be keeping for sometime. I took it to a few other Benz "specialists" in the area and absolutely hated them and how they did business (one wrong word/misinformation and you lose my trust lol). Was going to drive an hour away to have it inspected by another shop that the forum's recommended but then I thought I'd give these guys a try. Can't say enough about Ara, he's a true specialist. The way he spoke about everything and pointed every little detail out earned my business. Glad I found someone close by that I trust just incase I can't do something myself. Those of you that don't know much about cars and are paranoid about mechanics upselling or bs'ing you.. Ara is a standup guy, 10/10 would recommend. read more

I've never felt compelled to write a review for car service until now. I brought my 2014 E350 in for some deferred maintenance and the dealership near me had quoted some outrageous numbers. I want to MBZ because of its great reviews that were current (other places have reviews that are five years old - hard to tell how things are today). Ara was calm, explained what my car needed (and why), gave me all the numbers (half of the dealer's prices), and did what he said he would do. He was an excellent communicator through the process, even facetiming me when he had the engine open to show why it needed the work. Integrity is key with Ara, and he and his team delivers. read more

This was the best service I have ever had. It is not often that you come aross someone so honest and caring in this industry. Ara is a great example of how a technician should be. I highly reccomend anyone with a Mercedes in the san fernanco valley or in the LA area to take your cars here. You will definatley not be dissapointed. read more

This review is just based on my phone call. My dads car key wouldn't start the car and it was stuck at Home Depot. We tried everything possible from turning the wheel or brakes but it still wouldn't start. We called AAA to tow it however we didn't want to take it home. I called MBZ auto service to see if we can get the car towed there so he can look at it and he said what's wrong with the car. I told him what's wrong and he told us what to do to have the car start. The man on the phone was so nice and knowledgeable. He could've easily had us tow the car there and charged us to fix the issue but he was nice enough to tell us what to do over the phone. I appreciate his honesty and if my dads car ever breaks down I know where to take it now. read more

Ara is the kindest, talented and honest mechanic I have ever worked with. If you have a Benz, you absolutely should take your vehicle to him. He does great work, explains his process in detail, and works hard to find affordable yet quality solutions. Take your car to, Ara! read more

I will never ever everrrr trust anyone else with my car. Ara has been such an incredible help. I was worried my radiator needed to be replaced after multiple mechanics couldn't detect the cause of a leak. He found it quickly, fixed the issue and the radiator did not need to be replaced so he saved me a ton of money. I can't thank him enough and he has gained a life time customer from me. He's truly a gem!! read more

Ara generously helped us conduct a PPI on a vehicle we were considering buying in Southern California and he definitely lived up to his amazing reputation. Thanks to a great overview he provided me for the car, we were able to conclude it was not the one for us...but that means that Ara saved us considerable time, money, and frustration as we wouldn't have been happy with the car being considered. I would recommend Ara and MBZ Auto Service with no reservations as they were kind, easy to schedule with, and extremely honest. We can only wish that more businesses conducted themselves with as much class as this one. Thank you for an amazing job! read more

I feel so lucky to have found this place!! A friend recommended I try it. I brought in a 2000 Mercedes I had bought as is, and it had failed its smog test. I had gone to two other places, and they both said they were stumped, and that I was likely looking at a very expensive and complicated repair. A few thousand dollars in all likelihood. Not Ara. He looked at the car, assessed the problem, explained it all to me -- and fixed it in about an hour for a couple hundred dollars!! Amazing!! My car passed its smog test!! He is so knowledgeble, kind and honest, it is truly amazing!! He just strikes me as a remarkable person, and I really feel fortunate to have found him. Thank you so much, Ara!! read more

These are straight up fair guys! We sent a RV that had a check engine light on to them that we sold in Northern Cali and had to have it fixed. They called with a very reasonable estimate and fixed it in 1 day! Now keep in mind they could have told me anything because Classic Vans was covering the warranty! THANKS GUYS!! read more

brought my older mercedes in for a bunch of repairs needed. I was putting off getting the repairs done until I started getting problems on the freeway. I called MBZ as it was the nearest location to me, and Ara let me know to bring my car in then and there. him and the team got the job done super quick, and the price was very fair. highly recommend MBZ auto. great service and kept me in the loop. read more

Can't just have your vehicle towed to without the owner has to see you to quotes the price as minimum as nearly $400 to diagnostic and he won't just simplify this by telling you over the phone. Make sure you have several towed in hands!! read more

A friend of mine recommended MBZ Auto when I was having some minor issues with my Mercedes earlier this year. When I arrived at the shop, I was greeted by Ara who was super friendly, knowledgeable, and made sure all my questions were answered. I've brought my car in a few times since and every single time the service and quality of work is excellent. Ara has even stayed open after hours to make sure I got my car back on time. Seriously, if I could give MBZ a 10/10 rating I would. If you're looking for an honest, skilled, and quick turnaround in an auto shop, this is definitely the place! read more

This guy wouldn't give me the time of day to explain what was going with my Mercedes. All I needed was a quick fuel filter replacement and was told to call back next week and, "we will see." I will spread the word out there for sure. read more

I would highly recommend this shop to anyone with a Mercedes. Ara is extremely professional, knowledgeable and courteous. I was given an up-front estimate, which was confirmed with me again after doing a full diagnostic and before the work commenced. They were able to get out-of-stock parts ordered quickly (all genuine parts!) and worked on my vehicle promptly once the parts arrived. When it was time to pick-up, Ara walked me through the tests and work performed, and even gave me tips on how to address some simple cosmetic issues I had asked about. If you've ever wanted the confidence of dealer-quality service but with direct access to the mechanic instead of a sales person, bring your Mercedes to this shop! read more

MBZ Auto Service is excellent in providing professional service and repair of Mercedes Benz vehicles. In traffic congested Los Angeles, MBZ Auto Service will work with you to have your vehicle ready the same day you brought it in for service, allowing you to have rapid turnout time for you to get your car back. The prices for labor, parts and service are very competitive and fair. I recommend MBZ Auto Service without any reservations. Five stars read more

First time coming to this shop. Just needed a service C on my 2007 e350. Ara was very pleasant when setting up the appointment. When I brought my car in this morning he was on time, ready and offered coffee (nice touch). I got what I needed done at a very fair price. Ara noted a few things I might want to consider but there was no hard sell at all - it really felt like he was offering his best advice. Will definitely go back and would recommend this shop ! read more

Now I understand why this place has 5 stars! I am your stereotypical female that does not understand anything about my Mercedes. The owner, ARA, is an amazing teacher and honest business owner. He has the patience to show me what was causing my notifications, what parts had to be replaced because of the safety issues that can escalate, and had my best interest to make sure I knew what I was paying for. Thank you for the genuine attention and service. read more

I've had my 2006 E350 back for five weeks now, including two round-trips to Carpinteria, along with my usual 18-mie daily local commute. I brought the car in with 155,640 miles on it; today its at 157,700, so it's time to write a review. Ara replaced the defective original intake manifold, the worn engine and transmission mounts, front ball joints, other seals and gaskets, and the drive shaft - which was a major cause of noise and, I believe a loss of torque. I feel like I'm driving a brand new Benz. I bought this car over two years ago from the conscientious original owner. I've stayed current on the recommended service (with two other, lesser mechanics) over this time - but now the car is running the best I've experienced. I knew about the intake manifold issue (common to this model year), and Ara walked me through his other findings. He even showed me the previously replaced but defective ball joints were not genuine Mercedes parts (as represented by a previous mechanic) and how to identify them as such. Ara even corrected a sloppy wiring "repair" by a previous mechanic (see separate review). When all was done, Ara walked me through the repairs, going over each replaced part. This was not a small job, and Ara's thoroughness and attention to detail shows in the high quality of his work - which I've been enjoying since (sometimes at very high speeds, but don't tell anyone). I am very happy with the work at MBZ Auto Service and can recommend them with full confidence. 4-month follow up: I recently had MBZ Auto service all the breaks and replace the front rotors. Today I just returned from a road trip to Napa. My E350 remains a joy to drive in all conditions, thanks to the excellent work of MBZ Auto. read more