Had an encounter with a Scoop Soldier employee today. Encounter occurred as we asked him to slow…read moredown in our neighborhood. Sped limit is 20 mph. We thought he was going too fast. He did not agree and proceeded to tell us so with many vulgar and graphic words. I would not hire this guy to pick - up dog poop. Unfortunately, that is his business. Definitely could use a customer relations refresher.

They do a job I don't want to do and don't have time to do, and they do a great job while doing it…read more They're thorough in their work. They always give me a heads up of when they plan to arrive. They also always send me a picture of my gate closed when they leave. Prices are in line with market as well.

Doody Calls services my neighborhood's dog poop station in Canterbury Trails. They have not been…read moredoing a great job. Our dog poop bags have not been refilled or over a month now. For at least a week after Thanksgiving, our poop trash can was overflowing with poop that hadn't been picked up in over two weeks. Given that we only have 3 dog stations, with 1 main one at our local HOA park that most folks use, we need more frequent dog poop bag refills and the poop trash cans changed more frequently for a neighborhood with a lot of dogs. I've even called in to ask for bag refills and the poop trash can to be changed, but still no new rolls. I do not recommend this company.

We had been using their service for about 4 years give or take. Their process of how they do…read morethings seemed to change without warning. For years they would text me they were on their way. If there was an issue, I would respond. All of the sudden they began calling, if I didn't respond or answer the call they would not show up. The call isn't coming from doodycalls either. It is some random non Austin number attached to a name I have never heard of. I'm not in the habit of answering those types of calls. This was some sort of new policy for people who have dog doors. Unfortunately I do not have dog doors and have never had dog doors in the history of our service. I have probably logged into that portal two times, so whoever plugged the info in must have said I have dog doors? They said they have had issues with dogs attacking them, not necessarily my dogs, but other dogs and this was their new way of doing things and if I don't have dog doors I need to make the changes myself. So I missed their called being at the ER, and they skipped my house. I called the office to see clarification and they said they don't have this policy and a manager would call me. No one called. None of us were home at the time and no one was in the yard, and per the camera the person never even walked up to my house. We went back and forth on text, the service was ok when we had it. Frankly though, I can not respond immediately or answer a call from them every single week to get my lawn serviced. It was also difficult to skip service when I was out of town, no one answers emails. I called and canceled my service, never heard anything back. I guess it is canceled? I just deleted my card from my file. We have someone new coming today, less expensive and leaves dog treats. Just a way different experience. They always text when they come and text when they leave with a pic of your gate. Also less expensive. There are a bunch of companies with these services now. You don't have to stick to the same one.

Do not hire Furry Friends Poop Patrol…read more 1. They had a major billing inconsistency that was 100% their fault. They quoted me the wrong amount and didn't seem concerned by it at all. I recognized what they quoted was definitely low and in fairness, I decided to continue and pay them what was the more appropriate amount. 2. They several times showed up without warning or not enough warning, and a few times went in my backyard without permission. Thankfully, my dogs were not outside at those times. 3. THEY SHOWED UP AT 9:30pm ON A FRIDAY NIGHT WITHOUT WARNING AND WENT INTO MY BACKYARD. Here's the thing - the owner Karen, didn't seem to care or think it was a big deal. Karen even told me "it's easier to pick up poop at night with flashlights". When I called this morning to discuss the matter, she really didn't care at all. Didn't even let me speak more than a few words.

These guys have been great for me. I've been using them for about a year now, and I have never been…read moredisappointed with their service. They communicate well and always let me know when they're coming. If there's ever a rain delay, they are quick to make it up and always let me know the time and date they plan on coming. If you're looking for someone who will do a great cleanup job on your yard, I can't recommend these guys enough!

This service is a great benefit for me due to a disability. There's been a couple of glitches since…read moreI started, but I'm completely satisfied with the outcome and the consistent quality of service provided. I use the weekly poop removal service.

Be very aware of this company!!! We told them from the beginning that they needed to obtain…read moreauthorization to enter our backyard for us to lock our 21lb dog inside. One of the workers did not get authorization to enter the backyard and our dog bit him. He had to get sutures. Even though they did not get authorization, we did still offer to pay for hospital bill (~$900) and a week off of work. They did not want the payment but instead the employee sought to file claim on our insurance company for over $1M. Our insurance company stated the company/employees has made several claims in the past which is suspicious.

They are the very best you could ever want! Austin Mighty Dog has been walking my dog every week…read moreday for almost a year now and I couldn't be happier. They are completely dependable and my dog loves them. My neighbors who are home during the day always tell me how lovingly my dog walkers treat my dog. I plan to board my dog with them this summer as well. They are excellent about communicating and priced very fairly.

We were on our way to a family trip and the person who was supposed to watch our dogs backed out. I…read morecalled a few places with no luck and came across Austin Mighty Dog. Luckily they were available and came to meet my dogs. Their prices were very reasonable. I payed them to come feed our dogs twice a day and take them to a dog park for an hour once a day. It was our first time leaving them with strangers I was very concerned especially because they had only one yelp review. I couldn't be more happier! They were coming at the agreed time and sending updates and pictures with my dogs. Anytime I had a question they replied right away. We got home and found happy doggies. Next time we are definitely boarding our dogs with them!

I've had some great dog boarders for my little Bostons in the past, but none as outstanding as Pet…read moreCaddy. From the start, they were fantastic. Their facility is new, spotless, and thoughtfully designed. The team is friendly, professional, and clearly passionate -- they treated my pups like their own. We stopped by for a quick meet and greet and were immediately impressed. My dogs' first stay ended up being extended due to post-surgery travel, and Pet Caddy kept me updated the entire time with daily photos and notes. The updates weren't just reassuring -- they showed how much the team genuinely enjoyed being with my dogs, and how much fun the pups were having in return. I'm in the Spicewood area, and they even offered drop-off service, which was a huge help. I've already booked their next stay. It gave me complete peace of mind to be away knowing my dogs were in such good hands. I couldn't be more grateful.

I've had a good experience with James. He responded to my message right away and was at home within…read morean hour to help us out. I am open to see what else he can help us with our dog. MA

If you're looking for someone that goes above and beyond, Pablo is your guy! He's reliable,…read morethorough, and really cares about every single one of his clients (and their pets!). Highly recommend!

From the owner: At Hightail, we don’t just scoop—we sanitize, deodorize, and go the extra mile to make your yard…read moretruly fresh and enjoyable. While other services focus only on waste removal, we believe in creating a cleaner, healthier space for both pets and their owners. Every cleanup includes deodorizer and sanitizer at no extra cost because we know bacteria and odors can linger—even in small yards. Plus, we pick up stray trash, tidy up along the way, and even notify you of issues like broken gates. We take pride in delivering a level of care that goes beyond expectations, so you can enjoy your yard again without the hassle.

We used Heather's Pet Sitting Services for the first time and we couldn't have custom designed a…read morebetter experience! We have three pups who are not used to being left behind, but Heather filled in all the gaps and then some! They were happy, loved, and well cared for! She's very dog savvy and she does what she says she's going to do and then some!! She's very responsive when you contact her, and she sends pic's and visit summary after every trip! Lago Vista is very lucky to have her!! Oscar, Olivia, and Bindi give her 4 paws up!!!

From the owner: My mission is to provide much needed pet waste management to pet owners at affordable prices while…read morenever compromising integrity, quality and customer service. We also offer a wide variety of services from camper towing to landscaping and so much more. We are not just your pet’s best friend. I have built my reputation for outstanding service one client at a time by meeting the needs that my clients and their pets expect and deserve.

Rene, Romaine, and John are always professional, warm, welcoming, and communicative. Their presence…read moreis a joy, and the work they do reflects genuine honor in the service they provide. I contacted them to see if they could help our condo building with general cleaning and waste management. What they actually delivered was a complete transformation with thorough deep cleaning, and now maintain a level of cleanliness weekly that is noticeably making a difference in the morale of the residents. Since our environment has improved significantly, I noticed that residents show more respect in the building, and careless behavior has started to decrease. Every visit, their impact is visible, and building issues are brought to our attention for us to address that we may be overlooking. For example, residents not picking up after their dog. What I did not anticipate was how much they would help me manage the building's needs by providing excellent feedback when something isn't working. This is helping me adapt and improve maintenance processes, which has a purely positive ripple effect. Another thing that I want to mention is that the consistency is remarkable. They instinctively know how to care for our building, it's incredible! I am now finding that I never have to wonder if something will be done. That is so refreshing and takes a huge amount of worry and stress off my plate! All I can say is that I am beyond impressed with Kynikos and deeply grateful for their partnership.

From the owner: Kynikos Waste Management specializes in dependable, professional pet waste removal, porter…read moreservices, and commercial cleaning solutions for residential clients, HOAs, property managers, and commercial properties. Our core residential offering is scheduled pet waste removal, available on weekly, bi-weekly, and custom schedules. Each visit includes a full-yard walkthrough, proper waste disposal, and a final quality check to ensure the property is left clean and usable. For apartment communities, HOAs, and commercial properties, we provide porter services designed to maintain clean, welcoming common areas. Services may include pet waste station servicing, litter and debris removal, parking garages, walkways, patios, courtyards, and routine exterior upkeep. We also offer commercial and residential cleaning services, including light exterior cleaning, patio and surface rinsing, seasonal deep cleans, and customized cleaning plans for offices and managed properties. All services are billed monthly with electronic payment options for convenience. Kynikos is fully insured up to $1 million, locally owned, and proudly serving Austin and the surrounding areas. We focus on reliability, clear communication, and doing the job right—every visit, every time.

Absolutely love this service and would recommend it to any friend or family. Lisa and Kelly are…read morehands down the best and I love their open communication and expertise. I work long hours and I never worry or stress about my dog Josh, because I know he is in the best of hands. Please use this service A+!

From the owner: Austin Pet Services is experienced and insured We provide…read moreDog Walks and Runs, Potty Breaks, Pet Sitting and Waste Removal (No Disposal Fee!) Best rates guaranteed! We beat competitor's pricing!