1. HighTail Pet Waste Removal

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HighTail Pet Waste Removal

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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2 years ago

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Pablo V.

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MB Carpet Cleaning - Second floor bedroom left with huge stains

MB Carpet Cleaning

(8 reviews)

FAST, friendly, and efficient customer service. I called for a quote before 10am and was able to…read moreget a same day (afternoon) appointment. Brad got everything up from the carpets and the house already smells so much fresher, which makes me so happy! I had three rooms, a hallway, and an ottoman cleaned (all done within an hour) - very fair, competitive pricing. I highly recommend MB services, and will use them again if ever I'm in need!

Absolutely horrible job. I hired this person for spot stain removal and carpet cleaning, and he…read morecompletely ruined my carpet. At first, the carpet actually looked clean, but after about 48 hours, the stains came back worse than before. They were originally smaller and less noticeable, but whatever he used ended up spreading them, making them larger and more visible. Instead of taking responsibility, he blamed the issue on the carpet padding, saying it was "wicking" and that I would need to replace the padding and have it cleaned again for an additional $140. That was never mentioned beforehand. I refused to pay anything extra or let him continue working. Look at the photos--they clearly show the padding was not the issue. When I asked for a refund to help cover the cost of replacing the carpet, he refused. He only offered to come back and clean again for free, but after seeing the damage, I was not comfortable letting him return. Based on my experience and what I've heard from others, this does not seem like an isolated issue. I would not recommend this person, as it appears this has happened to multiple customers.

HighTail Pet Waste Removal - petwasteremoval - Updated October 2026

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