1. Mazdatrix

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    Signal Hill, CA

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    Mazdatrix

    3.4 (16 reviews)

    Services - Mazdatrix

    Auto engine repair

    Auto steering and suspension repair

    Auto transmission repair

    Mazdatrix Photos

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    This is photo of what I think can be considered their return policy in relation to the review I have made.
    Eduardo S.

    Buyers beware. They won't accept returns if they don't want to and you have no recourse. I have been purchasing products solely from mazdatrix for two years, which is when I purchased my FC. I had nothing but positive things to say about them until now. Recently I purchased a set of racing beat springs for my 1988 Rx7 Coupe (9/13/18). I have had them installed less than 10 days (9/28/18) and have had tire rubbing on my fender when making sharp turns. I called to ask if I could come by to make a return and was told they wouldn't accept it. I was told that my car was the issue because my wheels were at the wrong offset, even though those are the wheels i bought the car with. I informed him that using the stock springs I had no issue with rubbing and that it was only the springs causing the issue and that I wanted to return them. He repeated that he wouldn't take it back since they were installed on the car. How was I to know it would cause an issue unless they were installed? Apparently that is a personal problem and he has nothing to do with it. So by his logic a stock is correct. Unless I have non-stock wheels which is incorrect. Even though with stock springs plus the wheels my car is fine... Apparently the product he sold me and everything else I have would have to fit around that product. This is just a sad way to run a business. Mazdatrix used to be a respectable company that people could rely on. Maybe it's the age of the cars and declining numbers but they have gone downhill. They lost their service department and now they won't accept returns. Not sure if money is tight but this is no way to treat a customer. Also the receipt says they do not accept returns for "any electrical or special order items" there is even a 20% restocking fee for returns which means they would take 20% of your refund, which I would be fine with. He even told me to sell it on ebay...

    John C.

    i've know and shopped at this place for over 10 years. These guys have been in the rotary business for a LONG time and they know wut they're talking about. They have parts for any rotary powered cars and then some. If u have anything rotary u need to visit this place. Service is great and the staff are very knowledgable. Best part is, they pretty much have any part in stock at all time at prices that will beat the dealer anyday!!

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    8 months ago

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    2 years ago

    Helpful 1
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    2 years ago

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    8 years ago

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    8 years ago

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    16 years ago

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    15 years ago

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    7 years ago

    Great place with knowledgeable staff, and readily available products, very pleased with the transaction A+++

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    14 years ago

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    12 years ago

    Helpful, professional, knowledgable with great after sale service and advice. Thoroughly recommended.

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    10 years ago

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    16 years ago

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    10 years ago

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    15 years ago

    Helpful 3
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    18 years ago

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    14 years ago

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    Ask the Community - Mazdatrix

    Review Highlights - Mazdatrix

    “But they're good people who remain devoted to the Mazda rotary scene across the world.”

    Mentioned in 2 reviews

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