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    Racing Beat

    4.7 (15 reviews)
    Closed 8:00 am - 5:00 pm

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    4 years ago

    This website have expensive $ and horrible Shipping Service...I want gave a good rate but I has 2 bad experience with them

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    Review Highlights - Racing Beat

    First time calling the store and Mr Jim answered immediately, very professional and helpful over the phone.

    Mentioned in 4 reviews

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    Pep Boys - Wheel damaged during a simple tire install.

    Pep Boys

    (494 reviews)

    Had the pleasure of working with two men named Ricardo and Gilbert …read more. as a naive girl distracted with her kids and knowing nothing about cars I'm sure they could have told me anything and I would of just paid it trusting them however they were honest let me know it wasn't even that bad what I needed They were super busy but I told them my situation of not being able to leave the car overnight and they got me my car back within 4 hours I appreciate that they were patient since again I don't know anything about cars and I was doing my best to explain my concerns and ask questions they didn't make me feel dumb I feel I was treated fair the lights r all off the car I made it home safe and I feel happy n thankful cuz driving around with three kids n the pouring rain with all these lights on made me nervous

    I came to Pep Boys for a simple tire installation on my 2025 Honda Pilot Trailsport -- tires I had…read morepurchased through Tire Rack and shipped directly to this location. What followed was one of the worst consumer experiences of my life, involving an unnecessary $2,247 repair, discarded property, and damage to my vehicle that required a Honda dealership to diagnose and document. My vehicle drove flawlessly for hundreds of miles before Pep Boys ever touched it. During the tire installation, they informed me my wheel hub was damaged and needed replacement. I was under time pressure with a camping trip the following weekend, so I trusted them. They told me they would source OEM parts directly from Honda. The total? $2,247. What I got instead: 1. MY TIRES WERE DISCARDED WITHOUT MY CONSENT. I had planned to sell them -- they had significant tread life remaining. Pep Boys threw them away and told me it was too late to recover them. That is not their property to dispose of. 2. THE VEHICLE WAS RETURNED TO ME DAMAGED. When I picked up my car, the dash was lit up with multiple warning lights and error messages. I could not change drive modes, AWD was non-functional, and I could not even open the power tailgate. When I raised this with Pep Boys, their explanation was that the car was behaving as if it had been in a collision. That is not an explanation -- that is deflection. 3. HONDA CONFIRMED THE DAMAGE AND THE DECEPTION. I took the vehicle to the Honda dealership, where an inspection revealed the hub replacement had been performed with poor workmanship and -- critically -- non-OEM parts. Pep Boys explicitly told me they were sourcing parts from Honda. That was not true. I came in for a tire mount and balance. I left $2,247 poorer, without my tires, and with a damaged vehicle that required dealer intervention to assess. I have never been such a clear-cut victim of incompetence, dishonesty, and disregard for a customer's property and safety. I am formally requesting that Pep Boys corporate review this case in full. I have documentation from the Honda dealership confirming the findings above. This is not a complaint about a bad experience -- this is a complaint about conduct that caused real financial harm and left my family driving an unsafe vehicle.

    Auto Union Tuning

    Auto Union Tuning

    (92 reviews)

    First-time Audi owner... and I wanted to get an exhaust installed along with a new splitter and…read morediffuser. I told Nick I was completely new to the world of modifying cars, especially Audis, and he couldn't have been more helpful. He took the time to walk me through my options, explain everything clearly, and help me choose what made sense for my setup and goals. The communication throughout the process was top-notch. While my car was in the shop, they kept me in the loop with progress updates and photos, which I really appreciated. When I picked it up, the splitter and diffuser looked phenomenal, and the exhaust sounded exactly how I wanted it to... deep, clean, and not over the top. I'll definitely be coming back to AU Tuning as I keep exploring the tuning world. Highly recommend these guys if you're looking for honest advice, great work, and solid communication.

    Auto Union Tuning is amazing! They specialize in Porsche, Audi and VW, however I brought them my…read moreKia Stinger and they did a great job. I originally brought in for an oil change. As part of their service they did a full inspection. They found some other things that they recommended I have done. There was no pressure whatsoever from them to get these things done. He even googled to see if some of the items were covered by my warranty and recommended I check with the dealer first before paying them to do the work. They use a really cool software that sends you pictures and a breakdown of each item with notes and costs. If you are thinking of going to them... DO IT! I will always bring them my cars. A+++

    Racing Beat - autopartssupplies - Updated May 2026

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