Came in for a pair of windshield wipers and Isaiah assisted me installing them…read more As a Combat veteran thank you Isaiah for helping me. Jose

A lady named Johana D (at least that's what her name tag said) "helped" me…read more She was rude from the beginning and it was only 10:25 AM on a Tuesday. If you hate your job, why do you work here? It's puzzling. First, she looked annoyed that she had to test my battery. Then she told me to go wait and "pop my hood while I'm waiting" while she helps another lady in line behind me. My hood was already open, ready for my battery to be tested. Then she tests my battery and says "it's bad." Literally TWO WORDS. Nothing else. And as I asked her for advice she hands me the slip of paper with the percentage my battery tested at and LITERALLY WALKED AWAY FROM ME BACK INTO THE STORE. Honestly, I'm baffled. I hope you have the day you deserve, lady.

Had the pleasure of working with two men named Ricardo and Gilbert …read more. as a naive girl distracted with her kids and knowing nothing about cars I'm sure they could have told me anything and I would of just paid it trusting them however they were honest let me know it wasn't even that bad what I needed They were super busy but I told them my situation of not being able to leave the car overnight and they got me my car back within 4 hours I appreciate that they were patient since again I don't know anything about cars and I was doing my best to explain my concerns and ask questions they didn't make me feel dumb I feel I was treated fair the lights r all off the car I made it home safe and I feel happy n thankful cuz driving around with three kids n the pouring rain with all these lights on made me nervous

I came to Pep Boys for a simple tire installation on my 2025 Honda Pilot Trailsport -- tires I had…read morepurchased through Tire Rack and shipped directly to this location. What followed was one of the worst consumer experiences of my life, involving an unnecessary $2,247 repair, discarded property, and damage to my vehicle that required a Honda dealership to diagnose and document. My vehicle drove flawlessly for hundreds of miles before Pep Boys ever touched it. During the tire installation, they informed me my wheel hub was damaged and needed replacement. I was under time pressure with a camping trip the following weekend, so I trusted them. They told me they would source OEM parts directly from Honda. The total? $2,247. What I got instead: 1. MY TIRES WERE DISCARDED WITHOUT MY CONSENT. I had planned to sell them -- they had significant tread life remaining. Pep Boys threw them away and told me it was too late to recover them. That is not their property to dispose of. 2. THE VEHICLE WAS RETURNED TO ME DAMAGED. When I picked up my car, the dash was lit up with multiple warning lights and error messages. I could not change drive modes, AWD was non-functional, and I could not even open the power tailgate. When I raised this with Pep Boys, their explanation was that the car was behaving as if it had been in a collision. That is not an explanation -- that is deflection. 3. HONDA CONFIRMED THE DAMAGE AND THE DECEPTION. I took the vehicle to the Honda dealership, where an inspection revealed the hub replacement had been performed with poor workmanship and -- critically -- non-OEM parts. Pep Boys explicitly told me they were sourcing parts from Honda. That was not true. I came in for a tire mount and balance. I left $2,247 poorer, without my tires, and with a damaged vehicle that required dealer intervention to assess. I have never been such a clear-cut victim of incompetence, dishonesty, and disregard for a customer's property and safety. I am formally requesting that Pep Boys corporate review this case in full. I have documentation from the Honda dealership confirming the findings above. This is not a complaint about a bad experience -- this is a complaint about conduct that caused real financial harm and left my family driving an unsafe vehicle.

Came here late last year to get my clutch replaced on my Fiesta ST. Also helped with other…read morediscrepancies they found and notified me via email and phone call! Overall, if you want oem, quality customer service, and timely service this shop is your spot.

I had an issue with my short shifter on my Focus st and brought my car to FSWERKS. Even before…read morebring in my car Vik was very helpful explaining potential solutions over the phone. Once I brought my car in Vik was able to fix the issue and was very communicative during the process. I would highly recommended FSWerks.

Bought a battery earlier at O'Reilly on Imperial Hwy. Battery apparently died within the warranty…read moreperiod (it happens). Took the battery back to O'Reilly. Issac charged the battery and confirmed it couldn't hold a charge, it was dead. He quickly gave me a replacement and I was on my way. Service at this store is first rate. Both Issac and Phillip treat their customers well.

I went in for a front headlight and the serviceman was able to locate one for me. Definitely, will…read morebe back again.

Love this place! Donny is the man. I came in for a new car battery. Donny checked it for me and…read morereplaced it with no problem or extra cost. (He didn't have to)! Cool dude to talk to and very appreciative for him and his service. I will definitely be coming back here forever! Thanks Donny!

I bought oil and oil filters from this store on numerous occasions to be installed by PepBoys (they…read morewere right next door and PepBoys did not carry the parts). Advance Auto Parts looked up the part numbers for my vehicle which I purchased. It didn't occur to me that I should have looked up my own part numbers to verify because I thought their system should be accurate. Buyer beware, they were completely wrong. not just once, but multiple times! My truck uses a M1-212A filter and 15W40 oil. The first time I purchased oil/ filter from them, they pulled 0W20 oil and M1-102A Filter. The second time, they pulled the same oil and a M1-110A filter. Sad part is that PepBoys didn't think to verify the parts either and installed them anyways. What is wrong with these companies? No telling the damage that was done to my 2024 Duramax. 2 lessons learned here: #1 Do your homework yourself when buying parts and do not rely on the store computers or employees to pull the right parts. #2 Don't buy from Advanced Auto Parts online or in-store!!!!

Thank to Cherry For getting Me all straight for My Big…read moreNFL Draft Weekend trip to the Burgh coming up on 5/22/26. Even though this was something unrelated to cars. She still got me all squared away & took care of very quickly, She was very friendly & positive vibe. Even the crew there was very friendly and the atmosphere had positive vibes. I will definitely go back if I need anything Car related..... thank You & the O'Reilly Crew

Excellent from the gentlemen who works here. The store is clean and shelves are fully stocked. The…read morestaff is very helpful and kind. I will be back to his location from now on.

Mike has helped us when ever we needed it. He builds and cares about race engines because he is a…read moreracer. We found 20% more HP, torque, and better response over another major engine builder. He's not the cheapest (which you shouldn't want), nor the most expensive. If you have a race car OR off road toy I highly recommend.

I called and asked for help with a custom fab project and they were very friendly and willing to…read morehelp. I brought down my parts and was greated with a smile and was able to pick up my parts the same day. Very fair pricing and great work! I am very pleased and would come back without hesitation. I would highly reccommend them. Great shop, very clean and great cars and parts to drool over.

Excellent purchase I…read morewrite this review to appreciate Land Rover of Anaheim hills. I started searching about Range Rover few months ago and I checked the dealerships in Mission Viejo, Newport Beach, Riverside, Carlsbad, Santa Monica and Anaheim Hills. I read the reviews and I found the best one about Land Rover of Anaheim Hills. I live around 30 miles away but I made an appointment to meet a sale consultant named Tarek. He was so welcoming and honest. He greeted me and my family. Tarek showed me the few cars and he was very patient and answered all our questions. We finally chose the one we like, he and the finance manager Mark explained different payment options, without any pressure on us. They were kind to me and gave me a good discount. It took about two hours to finish all the electronic signature and etc. I highly recommend Land Rover of Anaheim Hills. Make an appointment with Tarek ! He is the best sale consultant I have ever met. Hamid

Corbin and Preston helped me secure my new truck. They processed it about as quick as I could have…read morehoped for considering there was financing involved. Not only that but they delivered the truck to me on NYE 1.5 hours away in traffic. Nobody is that good

Extremely happy with the work they did lowering my VW Golf at Eurosport accessories in O.C…read more The only thing better than their customer service is the work they did on my car!

Excellent service. Only shop I trust to work on my MK4 VW R32. The guys are cool too. Vik,…read moreinstalled my coilovers, control arms, x-brace and lower front stress bar. I definitely recommend this place to work on your European cars

First-time Audi owner... and I wanted to get an exhaust installed along with a new splitter and…read morediffuser. I told Nick I was completely new to the world of modifying cars, especially Audis, and he couldn't have been more helpful. He took the time to walk me through my options, explain everything clearly, and help me choose what made sense for my setup and goals. The communication throughout the process was top-notch. While my car was in the shop, they kept me in the loop with progress updates and photos, which I really appreciated. When I picked it up, the splitter and diffuser looked phenomenal, and the exhaust sounded exactly how I wanted it to... deep, clean, and not over the top. I'll definitely be coming back to AU Tuning as I keep exploring the tuning world. Highly recommend these guys if you're looking for honest advice, great work, and solid communication.

Auto Union Tuning is amazing! They specialize in Porsche, Audi and VW, however I brought them my…read moreKia Stinger and they did a great job. I originally brought in for an oil change. As part of their service they did a full inspection. They found some other things that they recommended I have done. There was no pressure whatsoever from them to get these things done. He even googled to see if some of the items were covered by my warranty and recommended I check with the dealer first before paying them to do the work. They use a really cool software that sends you pictures and a breakdown of each item with notes and costs. If you are thinking of going to them... DO IT! I will always bring them my cars. A+++