I have brought my F150 here multiple times and every experience has been great. I never have enough…read moretime and they are always efficient, communicative and return my vehicle complete quickly. I love the app and emails. The reviews that are negative do not make sense...know the value of the service. I have brought my truck here for tires, basic maintenance, smog etc. I do not expect them to troubleshoot complicated issues quickly. I will keep bringing my vehicle here for friendly, fast, effective service.

$1,700 in repairs, a defective alternator, and more problems than I started with…read more Extremely disappointed with my experience at Pep Boys. I brought my car in for a broken belt and damaged alternator. After being quoted nearly $1,900, I reached out to another shop and the ford dealership. I was told several of the labor charges overlapped so I called and asked for them to review the charges and they ended up lowering the price and instead of dealing with the hassle of taking it to a different location, I agreed to the repairs and ultimately paid $1,700. I was told my car was ready and running great, within ONE MILE of leaving the shop, my dashboard displayed a charging-system warning and battery light. On top of that, my A/C, which had worked perfectly and always blown ice cold, was suddenly blowing nothing but warm air. I immediately brought the vehicle back, and Pep Boys confirmed that the replacement alternator they installed was defective! To make matters worse, when asked about the A/C issues they then claimed my A/C had a refrigerant leak and quoted me another $600 to fix that. The A/C worked perfectly before I brought the vehicle in, and now I'm being asked to spend even more money. Whether the A/C issue was caused by their work remains unresolved, but the timing is incredibly concerning. I understand that defective parts happen. What frustrates me is the apparent lack of quality control, the additional inconvenience, and the way this situation has been handled. I trusted Pep Boys with an expensive repair and expected my vehicle to be returned in proper working condition. Instead, I had to bring the vehicle back immediately, and am now dealing with additional repair recommendations and more uncertainty. I dropped it off Sunday afternoon and it is Thursday. I've requested that all further work stop while I pursue a resolution with corporate. I would strongly recommend getting a second opinion before authorizing major repairs at this location. Based on my experience, I have completely lost confidence in their service.

Anthony W. Was amazing he teach Me how to put a battery in well he was doing it for the future an…read moreamazing guy

This review is for the Shane, the Sales Manager. I went in to buy a replacement bulb for my low…read morebeam headlight and daytime running light. He went out of his way to help me and another customer who also needed to replace a headlight bulb. I actually bought the bulbs and was ready to replace them at home. But when he checked the low beam bulb for me, all it needed was a little adjustment with tightening the connection and it was working! He even replaced the daytime running light bulb for me. He also showed another customer (who coincidentally had the same car model as mine) how to change the low beam bulb and suggested that he check the fuse box first since all his lights on one side were out, which was unusual. Kudos to this store manager!!! I hope AutoZone sees this review and recognizes him for his exemplary customer service. He sets a great example for his colleagues to follow. This particular store has always been very helpful with me. Another employee a few years ago also helped me replace my engine air filter when I couldn't reach it. I will continue to buy parts from this store because of its helpful employees, like Shane!

This is a new location and I am grateful to have them here in Placentia!…read moreUzy provided courteous and very prompt service. He located the parts I needed very quickly. Thank you Uziel! Thank you O'reilly!

Bought a battery earlier at O'Reilly on Imperial Hwy. Battery apparently died within the warranty…read moreperiod (it happens). Took the battery back to O'Reilly. Issac charged the battery and confirmed it couldn't hold a charge, it was dead. He quickly gave me a replacement and I was on my way. Service at this store is first rate. Both Issac and Phillip treat their customers well.

I love O'reillys and prefer them over all other auto parts stores... I have had such pleasant…read moreexperiences at this particular store on Chapman with the very knowledgable and eager to help mechanics that work here. So very kind and professional... Today at 3:16pm, I've called them to see if they had a certain cabin air filter in stock for my car... I was told that they didnt have it in stock, but it would be delivered to the store for me to pick up the very same day under 2 hours at 4:45pm! Wow talk about great service! Super stoked as this particular cabin air filter wasn't even available for purchase at the other big name auto stores. Woohoo O'reilly rocks!

4 customers in the store. One associate helping someone with something that was obviously time…read moreconsuming. 3 of us standing there for 10+ minutes waiting while what I assume was a manager and another associate around a corner in an office. The Conversation they were having was obviously not work related. Had to just walk out and go somewhere else. Should the one associate on the floor have asked for help, yes. Should I have asked that associate to get some help, yes. The part that makes me unhappy is this place has a loud entry bell when someone enters/exits. No way the two in the office didn't hear it. . . When the ding ding goes off 3-4 times in less than 5 minutes. That's your Que to stick your head out and see if someone needs help. It's called customer service. . Do better.

Yes I can do things myself. Yes I'm a grown man. But Matthew didn't hesitate and didn't judge when…read moreI asked if he could help me install the new wiper blades on my Car. It had been years since I'd done it myself. I knew it was simple. But with my luck, and in the rain. With my son waiting to be picked up. I asked for help and Matthew answered the call as a true professional! Thanks man! Appreciate the assist! I also heard him say this isn't his regular store. And for me, I hate working transfers! So the fact he was in a good attitude and willing to help regardless is an extra plus! Thanks again!

Thank to Cherry For getting Me all straight for My Big…read moreNFL Draft Weekend trip to the Burgh coming up on 5/22/26. Even though this was something unrelated to cars. She still got me all squared away & took care of very quickly, She was very friendly & positive vibe. Even the crew there was very friendly and the atmosphere had positive vibes. I will definitely go back if I need anything Car related..... thank You & the O'Reilly Crew

I've made an order from them before everything went smoothly I loved it. But the second time I…read moreordered they charge my card never got email confirmation i've called numerous times during normal business hours in the voicemail says I need to call during business hours and that they are close I don't understand how people can run a business this way I can't get a return call from my voicemail and still yet to get a reply to my email that I sent to them it's been well over 30 days now I'm going to take the necessary steps to get my money back

It is very difficult to find an Automotive Vendor that hand assembles C3 Corvette Forward Lamp…read moreWiring Harnesses [w/ Fiber Optics] to the original factory specifications to ensure a perfect fit in your vehicle. The wire gauge, length, color and wrapping are exactly like the stock original harnesses. Their rigid quality control standards ensure that the harness you receive will look, fit and function exactly as the original. IMPORTANT NOTES (PLEASE READ)... ALL WIRING HARNESSES ARE PRODUCED TO ORDER - PLEASE ALLOW 3 WEEKS FOR PRODUCTION PRIOR TO SHIPMENT. EXPEDITED PRODUCTION IS NOT AVAILABLE. Installation instructions, schematics and wiring diagrams ARE NOT included. It is suggested that you have a Factory Assembly Manual (if one is available for your vehicle) for reference when installing your new harness. Factory Assembly Manuals contain general overview schematics, as well as line drawings showing how to route the harnesses in your vehicle. These manuals are available separately. Please contact us for pricing and availability.

Do not use this place. Dishonest. I have filed claims with BBB and local police. They purchased my…read morecar for salvage and never turned in the transfer to the DMV. No I am getting parking tickets sent to me and they 'can't remember ever buying' my car. When I called the first time, they tried to claim they were a different business, until I called back later and they answered 'Clarks auto wrecking.' There location is closed down too, likely operating out of some garage or house now. STAY AWAY from this place.

Used this place for many years. Was my go-to when I was a Body Shop Estimator for 7 years. The…read morestaff is friendly and they always found me a good price on used parts. They can locate parts from other wrecking yards as well. Not just there own. Highly recommended.

The best offroad customization for Jeeps! I bought mine from Ke in a year ago and started my…read moreadditional builds. There are no limits. Tim and Jeff are great to work with on getting custom parts and have great discounts from many vendors. Joe at the shop is a Jeep wizard and knows suspension like no other. My brother came with me for my purchase and start his phase on on his Jeep. If you can think of it, they can do it. They also give you honest feedback and recommendations. Basically, they won't try to sell you on things you dont need for the purpose of you rig. Ultimately, you spend you money on the right parts ONCE! The Jeep selection is impressive and Mike and Tim help me customize before I even took possession of it. The are well connected with vendors, suppliers, Jeep dealerships for service and custom paint shops. Polite and knowledgeable staff is where it all starts.

I wish I had never purchased my Jeep from Blackstar Offroad. Within just one year of ownership, I…read morewas hit with thousands of dollars in repairs that no buyer should reasonably expect so soon after purchasing a vehicle. Since buying the Jeep, I've had to replace the left and right cylinder head gasket, thermostat, water pump, water pump gasket, oil cooler assembly, spark plugs, and battery clamps. The vehicle developed persistent engine stalling issues, misfires, coolant loss, white exhaust smoke, and transmission-related problems. I was later informed of transmission fault code P0732, indicating potential transmission failure, and have also had to investigate replacing the crankshaft position sensor in an attempt to keep the vehicle running properly. I understand that used vehicles can require maintenance, but the extent and severity of these repairs after only one year have been extremely disappointing. I trusted Blackstar Offroad to sell a reliable vehicle, and instead I've spent a significant amount of time, stress, and money (thousands) dealing with major mechanical failures. I'm not writing this review out of spite. I'm sharing my experience in hopes that future customers can make a more informed decision than I did. Please do your homework, have any vehicle independently inspected before purchasing, and make sure you're prepared for the possibility of unexpected repair costs. Based on my experience, I would not purchase another vehicle from Blackstar Offroad. I was truly excited and worked hard to make the purchase but the financial stress and emotional burden of not having my vehicle while it was going through multiple shops to confirm and execute the repairs was definitely not worth it - I definitely learned my lesson not bringing a mechanic with me to inspect the vehicle before the purchase. 'Please inspect people, don't trust these dealers they won't tell you everything'.

got a new-to-me ride earlier this year and have been (slowly mainly cuz of tariffs n all that bs)…read moregathering parts for this build. anyway, i made the switch from jdm to euro and have no exp-points. lotta things im still learning and questionable mods to study up on. got one thing cleared up really quick after acquiring a set of rims...the TPMS! at shoptpms.com i quickly learned my older euro used in-wheel sensors but google and the local dealerships werent of any help narrowing down the exact set needed for my ride. since they're relatively close to where i work, i stopped by with one of my rims and had garret fit check the tpms suited for my aftermarket rims. he then cloned my settings (just in case) and i was all set. the cost was sooo unbelievably low (was expecting to pay more than double) i got a second set for my factory rims (the cars over 7yrs old n know they should be replaced every 5-6yrs). ended up with a black set (to match the aftermarket) and silver (for the oem). buy with confidence! but if you're unsure, give them a call or go in person (if able). staff is knowledgeable and friendly.

Had problems finding someone that could actually install and set sensors. More of a pain just…read moretrying to find someone so I'd be very leery. Not a bad product just tough to get it installed.

Purchased a new cat-back exhaust for my CX-5 on their website. Got a call the following day it was…read moreready. Drove out there and met Mike who gave me a tour of their shop. I don't realize they make everything in-house and will also ship internationally. Anyway, the exhaust sounds and looks A+++! They installed it in about 15 minutes and I was out the door. I wish they sold cold air intakes for the CX-5 so I could give them more business but maybe one day they will. Great company for most of your Mazda needs!

"Excellent service, top quality products, had a great experience."…read moreExpressing my sincere gratitude for an excellent service and products. First time calling the store and Mr Jim answered immediately, very professional and helpful over the phone. After I explained my situation, Mr Jim was able to provide an answer and the product I needed to complete my task. Due to my conflict of schedule, Mr Jim accommodated my request and my son was able to pick up the parts the very next day. Thank you Mr Jim for your assistance. I recommend Racing Beat as your number 1 store for your Mazda, rotary needs. IG: @supranatik