Our salesperson Butch was a pleasure to do business with. He made sure we had full disclosure…read morethroughout the entire process. He did a great job making us feel at ease. He got me exactly what I wanted and what I wanted it for. It's my second purchase from CoAtwn and I'd certainly continue my business with them in sales as well as maintenance and repairs

Came in for a flat 2 months ago. There was a screw in my passenger side right front tire. I was…read morecharged $85 for the repair and was told it was repaired for the life of the tire. Yesterday had another flat tire same tire same screw according to the new tire shop. They told me the tire was simply inflated no repair was done by Ciocca. These people are crooks. DO NOT USE THEM THEY WILL RIP YOU OFF

I just purchased my BMW Z3 Roadster from Cool Breeze Auto and I could not be happier. Linsey and…read moreJennifer and the staff were very friendly and supportive. The sales manager Doug Kemmer was extremely helpful and patient with us and allowed us ample time to look over the vehicle and to take it for a test drive 2 days in a row. There was a concern about the vehicle the day before and he took measures to clarify the issue when we came back the following day to purchase. Great hospitality and very knowledgeable and accommodating, he seems to really care that his customers are satisfied with the car and the offer. Doug was such a pleasure to work with, great to talk to and seems genuinely trustworthy. I believe I have a good car. It really is a Breeze to work with the folks at Cool Breeze Auto. I highly recommend them and would definitely purchase from them again if the need arises. I only wish I could give them more than 5 stars! I LOVE my dream car! Thanks Doug and crew.

From the owner: At Cool Breeze Auto we pride ourselves in being the Lehigh Valley's most trusted used car dealer…read more Offering a wide variety of used cars in the Lehigh Valley, some of our most popular makes are Jeep, Honda, Nissan, Hyundai, Chevy, Ford, and more. If we do not have a vehicle on our lot that you like, we will find it for you through our relationships with other used car dealerships in the Lehigh Valley and beyond. A typical question we hear is who is the most trusted used car dealer near me? Look no further. Cool Breeze Auto is a quality used car lot in Allentown. We are licensed by the State of PA and are known to be a great place to purchase your first car. We are family-owned and operated and take pride delivering valuable cars.

Two separate times to fix starting problem. Two separate bills yet within week was stranded for…read moresame problem on vacation. Service center on vacation found and fixed the issue quickly. Next visit was simple oil change and transmission fluid. All relatively low cost on line items but they overcharged hugely. I suggest you find someone else to work on your cars who are fairer and more capable. Our family has four cars between the kids, none are going back to them.

had my car fixed there, did a great job, my son also deals with them, next is inspection, prices…read moreare great and not out of this world

This review is about the Service department. While there…read morewere a few small snags in the process of scheduling my appointment and getting updates about my vehicle's status and repair estimate, I was very impressed once I spoke with the Service Advisor. (I'm embarrassed to say, I have forgotten his name! It's only because I was blown away by his great service.) :) He told me that my vehicle would need a couple of things but they could wait, and said I might as well get all the use out of the current parts that I can. I don't think I have ever heard a mechanic say anything like that!! He even told me when they are having special promotions on the things I would need. To me, that was an excellent display of concern for the customer. I felt like my time and money were valued, and trust was built. I'm guessing I could probably get some of the suggested repairs cheaper somewhere else, but because of the great service I will return to Krause Toyota!

***SCAMMERS...BUYER BEWARE*** Mariely at Krause Toyota sent me info on a grey Tundra truck with a…read morenumber. I told her that I was interested. She came back to me with a great deal which we were going to purchase. I asked her for the truck details and she sent me a totally different truck! Same color but it retailed at over $4,000 less! Instead of "giving me a deal", she was actually trying to bait and switch me into paying over $1,000 over retail! Totally dishonest! She also refused to give me the general managers info when asked, though I did call and speak to the sales manager, Ann, who condoned the shady behavior of Mariely. I've bought many cars in my life and have never had someone try to scan me so blatantly! I personally could never trust a business run like this!!!!

Great service all around! Convenient schedule, prompt and a…read morelike-new car interior when done!

From the owner: Our mobile auto detailing company offers unparalleled convenience, top-notch quality, customized…read moreservices, attention to detail, eco-friendly practices, and competitive pricing. By choosing us, potential customers can trust that their vehicles will receive the utmost care and attention, resulting in a showroom-worthy finish that exceeds their expectations.

Great experience Again!!!…read more Shannon at LOLV was great with Sales and Closing. Shelby and Abby were fantastic with delivery. They were very courteous, friendly and dedicated to ensure "perfect" customer service.

Long Review: I found a used 2021 Jeep Grand Cherokee L Summit Reserve at LOLV with over 100k on the…read moreodometer. The "Peaceful Price" was 4k lower than other '21 LGCLSR's on the market. With that said, she needed some work. The windshield had a few rock chips in it, and they replaced it for free. It had 12, yes, twelve small to medium dents in the hood and driver's door that needed to be addressed; (paintless dent repair $450) An (aluminum insert needed to be replaced $350). To be fair, the dealership took some cash off the top of the deal for the insert. I understood that downside. Now the bad part: less than a month and the check engine light comes on. I call the sales associate, and he connected me with the repair shop. In the end, the camshaft, and other engine components had went. All but the plugs were covered by the warranty. Total repair was over $4k all covered except the plugs and coils. The inspection report is email, and it says my front tires are almost gone: (I just brought the Jeep). So, that's another $500.00. The service dept. worked with me regarding the plugs and coils and I appreciate that. Sadly, while on the turnpike, I realize me hood was moving. THE TECH NEVER CLOSED AND SECURED THE HOOD. I WAS DOING 80 MPH ON THE PA TURNPIKE WITH AN UNSECURED HOOD!!!! When I closed on the purchase, everything was smooth as silk. I didn't have to leave the house, as they delivered her to the house and had everything prepared for me to sign. The sales associate does everything, so (THERE'S NO WAITING IN THE FINANCE MANAGER'S OFFICE)!!! Oh yeah, they gave me an exceptional deal on my '19 Ford Expedition Platinum. (My Expedition sold in less than two weeks). Lexus of Lehigh Valley is a great dealership and I will recommend them as a reputable dealership. Are they as good as Thompson Lexus? I think they rushed to put my Jeep on the lot, as I think Thompson would have caught that engine issue, and they would have fixed those dents prior to listing her. Everyone treated me well and with respect. I'll give them an 8/10.

Have taken my car to this dealership for the last eight years for all repairs and inspections…read more Except for one service employee, most experiences here have been positive. Now taking car to an honest, cost effective mechanic.

They are crooks. They recommended work that I recently had done through them. When I questioned…read morethem they quickly brushed it off as a mistake. They did it again on the next oil change. Most recently they recommended 4 new tires. I just had my tires replaced by them. Only 20k miles. Stay far away from here

General Manager Tom O'Donnell Canceled My Purchase After I Paid My $1K Deposit, Wired the Full $16K…read moreBalance, and Signed the Purchase Agreement! GM O'Donnell is holding the over $16K of my 21-year-old son's money he worked over four years saving, along with my $1K credit card deposit. O'Donnell's latest comment: "We will send a check in the mail for the (over $16,000) balance at our convenience." No. That money will be wired back to us the same way it was sent to Audi Allentown. I first worked with Tina, who sent me the Carfax and confirmed the vehicle had been sitting on the dealership's lot for four months. Because I was buying this three-year-old vehicle with nearly 100,000 miles, I wanted to do my due diligence. This wasn't just my money--my son had worked hard and saved for his first car purchase. I emailed Tina with several reasonable questions, including whether the car had undergone any previous pre-purchase inspections, whether the dealership had its own inspection report, and whether they could provide a cold-start video, underbody photos or video, and a complete walkaround. None of those questions were answered. Instead, Brad sent me a five-minute walkaround video that did not include a cold start, did not show underneath the vehicle, and did not address any of the questions I had asked. During that video, Brad also stated the vehicle came with a 3-month/3,000-mile powertrain warranty from the dealership. When I later received the purchase paperwork from General Manager Tom O'Donnell, the 3-month/3,000-mile powertrain warranty mentioned in the video was not included in the paperwork, which only added to my concerns. I also wanted an independent pre-purchase inspection, but despite multiple attempts, I could never get the dealership to coordinate one. That meant I was expected to buy an out-of-state vehicle for my son without the information or inspection I had requested. Communication throughout the process was consistently poor. At one point, I called looking for Tina, and the employee who answered told me, "There is no Tina here. You must have the wrong dealership." Despite all of those concerns, I still moved forward because my son really wanted the car. It was the exact color, make, model, and trim we had been searching for for months but could not find in our area. I should have used better judgment. Throughout the transaction, I never became more comfortable, my questions remained unanswered and an independent inspection was never coordinated. The day after I sent the wire transfer, I had to call the dealership four separate times just to get an update on my purchase. Eventually, I reached General Manager Tom O'Donnell, who told me the dealership had not yet received the wire. I explained my frustration with the poor communication and the fact that I had agreed to buy an out-of-state vehicle for my son based on a five-minute video without answers to my questions or an independent inspection. Rather than acknowledging those concerns or trying to work toward a solution, he canceled the transaction. Although we had signed the purchase agreement, I had paid the deposit, and I had wired the remaining balance the day before, GM Tom O'Donnell canceled the sale. When I called back hoping to resolve the situation, he told me there was "nothing else to talk about." He then said, "Once the wire clears, we will mail you a check at our convenience." I immediately placed a wire recall with my bank for the full balance and disputed the deposit with my credit card. After everything that had happened, I was left feeling that my business was not valued and that resolving my concerns was never a priority. I have never experienced anything like this. What should have been an exciting milestone for my son turned into days of uncertainty, phone calls, and trying to recover the money we had already committed to the purchase. I cannot recommend Audi Allentown based on how this transaction was handled by General Manager Tom O'Donnell.

BEWARE - Worst AUDI service department ever! Brought my Q3 in for routine maintenance - including a…read more$450 four wheel alignment - before my trip to Florida. The steering wheel is now off center to the left and the vehicle drifts right. Can't take your hands off the wheel even for a second! Tried to get it right back in but I have to make an appointment and they can't get me in for a week! I now have to either postpone my trip or go to another dealer at my additional expense to have it re-aligned! I tried to speak to the service manager. Still no call back. Asked to speak to general manager at the dealership - he's on vacation for a week. They could care less about my drivability and safety issue! AUDI is great brand but this dealership tarnishes their reputation! GO ELSEWHERE!

I've been a customer of this place for over a decade. Today something unconscionable happened, so…read moreI'm going to expose a practice I didn't know existed. Do not let them play this trick on you. They'd been emailing me incessantly for months to get my car inspected. Money's so tight that I literally had to plan it around paycheck timing. Just yesterday my water heater burst all over my basement because it had corroded in less than 5 years. The plumber told me that my well water is too acidic. Needless to say, trying to get an impromptu loan for a water heater was traumatizing in and of itself. I got a high-interest loan for $2K. But I'd made this appointment for my inspection and I didn't want to be a no-show. Someone from Kelly had told me to print up an inspection coupon from online so I did. I found one for a $49 inspection and I could choose 3 free services with that coupon. So I had my neighbor print it up (I have no printer) and I drove there, still upset about how this water heater situation is going to make my life hell. I got there early. I'd made this appointment over a week ago. This guy, Anthony, motioned me over to his desk and I gave him the coupon. He asked which 3 free services I'd chosen. I told him the tire rotation, brake check, and a "check engine light scan." I also said that I would like my oil changed. That wasn't on the list, and I didn't know if it was something they'd look at during an inspection. (clearly not a car girl.) He was practically giddy. He added, "By the way, your state inspection is a free service. I do have to tell you that." That was my first red flag, because why in the ACTUAL F did i need to spend $45 for a free inspection? Even their coupon states that the car inspection is covered. Shysters. The second red flag was that he said it would take an hour and a half, when they'd told me it would take 1/2 an hour when I made the appointment, because I wanted to know whether I needed to be dropped off or wait. I'd chosen to wait, even though I had to take off work for that hour during a time it's hard to take off work. Two hours later, Anthony slithers up to me in their miserable waiting room where they blast some cheesy lifeguard soap opera for hours straight. It was physically jarring. He tells me that the mechanic found something... and that he couldn't pass me for an inspection. Keep in mind that my car has less than 23K miles on it and I've had it for 8 years. The brakes work perfectly, probably because I drive like an old lady though I'm not. I was just taught to maintain my car. I'd also recently had my tires inadvertently checked because I'd driven over a nail and had to replace a tire. ($95 for Progressive to send someone to put a donut on at 9PM at night, and then $200 for the regular tire replacement. Still bummed about that as well, but at least it seemed fair.) Anthony says that he doesn't know how I got to Kelly Service safely since I had no brake pads. My brakes don't even squeak. But I'm a chick in there alone and maybe look like a sucker. He told me that my dipstick was bone dry and no one could believe my car is running. Even between oil changes, I know how to check my oil. I had oil, it was just dark and I knew that meant it needed to be changed. My neighbor changed it 4K miles ago. Still, I had come into Kelly for a $45 inspection with 3 "free" services. Criminal. I thought my big splurge was the oil change. Anthony proceeds to scare the living hell out of me with "no one can believe you got here in one piece." He said I needed front brakes and the bill would be $363. At this point, my eyes have filled up. I asked him if I could leave and think about how to pay for the brakes. He said that he "couldn't" advise me on that. Sheer panic. I wondered if the water heater loan people could add $363. I thought I couldn't drive home safely and I was already freaked out about how late I was for my job. I told him I felt like I didn't have a choice. I finally just acquiesced and then tried to think about who could pick me up from there because I'd have to leave the car until I could pay for the new front brakes. I called my neighbor and he told me he could take me home. He was 30 minutes away, but he told me to call the loan people in the meantime just to see. I did and they added the $363.00. I sat at Kelly Service for another 2 hours feeling the weight of the world. Finally Anthony approached me and knelt down next to the miserable chair I'd been sitting in for hours, feeling an unbearable anxiety. He gave me a bill for $568.00. I had come into this place in good faith, thinking I was going to get a $45 inspection plus whatever an oil change costs. I got paid yesterday, so i was okay with possibly paying $100 for an inspection and oil change. I wouldn't even have known about the coupon if I hadn't been told by Kelly Services to print it up. The first words out of my mouth were, 'How could you do this to me?" Unconscionable shysters.

Kelly it's my love! I buy my Chevrolet Traverse 2016 year in…read morethe summer of this year. And you know, my manager Nicole is amazing woman! I'm so thankful for her passion and she's stay in connect all this time! Service here an amazing too! They help me shortly with all my problems. If you planing buy a new car I'm highly recommended this dealership! Good luck guys! You are the best of the best team