I just purchased my BMW Z3 Roadster from Cool Breeze Auto and I could not be happier. Linsey and…read moreJennifer and the staff were very friendly and supportive. The sales manager Doug Kemmer was extremely helpful and patient with us and allowed us ample time to look over the vehicle and to take it for a test drive 2 days in a row. There was a concern about the vehicle the day before and he took measures to clarify the issue when we came back the following day to purchase. Great hospitality and very knowledgeable and accommodating, he seems to really care that his customers are satisfied with the car and the offer. Doug was such a pleasure to work with, great to talk to and seems genuinely trustworthy. I believe I have a good car. It really is a Breeze to work with the folks at Cool Breeze Auto. I highly recommend them and would definitely purchase from them again if the need arises. I only wish I could give them more than 5 stars! I LOVE my dream car! Thanks Doug and crew.

From the owner: At Cool Breeze Auto we pride ourselves in being the Lehigh Valley's most trusted used car dealer…read more Offering a wide variety of used cars in the Lehigh Valley, some of our most popular makes are Jeep, Honda, Nissan, Hyundai, Chevy, Ford, and more. If we do not have a vehicle on our lot that you like, we will find it for you through our relationships with other used car dealerships in the Lehigh Valley and beyond. A typical question we hear is who is the most trusted used car dealer near me? Look no further. Cool Breeze Auto is a quality used car lot in Allentown. We are licensed by the State of PA and are known to be a great place to purchase your first car. We are family-owned and operated and take pride delivering valuable cars.

had my car fixed there, did a great job, my son also deals with them, next is inspection, prices…read moreare great and not out of this world

Strohl Automotive Services are by far the best & most welcoming group of people I ever dealt with…read morehonest,reliable & reasonable.We broke down because of a failed repair on a spark plug that was done in Conn.they inspected the head and the damage was to bad. Our option was to have the head replaced because this was the second time the Plug insert was replaced and failed both times,the Strohls people said it was not worth trying to repair because the spark plug hole was now out of round.So they did the replacement head,one in two days time,& we were back on the rd. heading back to our home in North Carolina with our camper in tow truck ran great and is still going strong!Grateful job guys Thank you from the Jamiesons N.C. highly recommend these guys very professional!!

I went twice to look at same used truck and salesperson wanted to park it back in its spot right…read moreaway while I was still checking it out. I know what I am looking at and with miles it was a bit over price. No good or great deal. So they are holding out for top ridiculous retail without a penny off. Then my trade... drum roll....they will give me the most ridiculous low ball wholesale and never even attempt to negotiate. They were 4 thousand below trade from what 4 other dealers offered. Made up every excuse. They don't sell a lot because they have ridiculous hours less than bankers lol

On 1/19/26 around 3 PM, I stopped by this dealership during an emergency needing help printing a…read moredocument. I chose this location because of its positive reviews and expected basic professionalism. Instead, I was reminded very quickly that respect here is conditional. As I began explaining my situation to the woman at the desk, a man standing next to her abruptly interrupted me. Without letting me finish a sentence, he began talking about "security" and "safety," stated they don't print documents, and then told me to leave--purely because he did not want to help. No attempt to listen, no courtesy, no professionalism. What stood out wasn't the refusal--it was the attitude. It was very clear that because I wasn't there to buy a car, I wasn't worth basic human decency. Anyone who's ever bought a vehicle knows dealerships have no issue printing pay stubs, bank statements, or paperwork when money is involved. The double standard was obvious. I left calmly and with my head held high, but genuinely disappointed. This dealership presents itself well online, but in person, if you're not immediately profitable to them, you're treated as an inconvenience rather than a person. Spend your money accordingly.

Great service all around! Convenient schedule, prompt and a…read morelike-new car interior when done!

From the owner: Our mobile auto detailing company offers unparalleled convenience, top-notch quality, customized…read moreservices, attention to detail, eco-friendly practices, and competitive pricing. By choosing us, potential customers can trust that their vehicles will receive the utmost care and attention, resulting in a showroom-worthy finish that exceeds their expectations.

Long Review: I found a used 2021 Jeep Grand Cherokee L Summit Reserve at LOLV with over 100k on the…read moreodometer. The "Peaceful Price" was 4k lower than other '21 LGCLSR's on the market. With that said, she needed some work. The windshield had a few rock chips in it, and they replaced it for free. It had 12, yes, twelve small to medium dents in the hood and driver's door that needed to be addressed; (paintless dent repair $450) An (aluminum insert needed to be replaced $350). To be fair, the dealership took some cash off the top of the deal for the insert. I understood that downside. Now the bad part: less than a month and the check engine light comes on. I call the sales associate, and he connected me with the repair shop. In the end, the camshaft, and other engine components had went. All but the plugs were covered by the warranty. Total repair was over $4k all covered except the plugs and coils. The inspection report is email, and it says my front tires are almost gone: (I just brought the Jeep). So, that's another $500.00. The service dept. worked with me regarding the plugs and coils and I appreciate that. Sadly, while on the turnpike, I realize me hood was moving. THE TECH NEVER CLOSED AND SECURED THE HOOD. I WAS DOING 80 MPH ON THE PA TURNPIKE WITH AN UNSECURED HOOD!!!! When I closed on the purchase, everything was smooth as silk. I didn't have to leave the house, as they delivered her to the house and had everything prepared for me to sign. The sales associate does everything, so (THERE'S NO WAITING IN THE FINANCE MANAGER'S OFFICE)!!! Oh yeah, they gave me an exceptional deal on my '19 Ford Expedition Platinum. (My Expedition sold in less than two weeks). Lexus of Lehigh Valley is a great dealership and I will recommend them as a reputable dealership. Are they as good as Thompson Lexus? I think they rushed to put my Jeep on the lot, as I think Thompson would have caught that engine issue, and they would have fixed those dents prior to listing her. Everyone treated me well and with respect. I'll give them an 8/10.

Lexus Lehigh Valley completely transformed my perception of what a car-buying experience can be…read more After many frustrating encounters with my local dealership, MotorWorld, making the additional trip to Lehigh Valley proved more than worthwhile. I cannot recommend my sales consultant, **Joshua** Rumble, or Lexus Lehigh Valley highly enough. From our very first phone call through the purchase process and even my post-purchase questions, Joshua consistently delivered a tremendous level of service. Joshua took the time to truly listen to my concerns and priorities. As someone new to the Lexus brand, I especially appreciated how he walked me through the various models and trims in a clear, patient, and informative way, never making me feel rushed or burdensome despite the many questions I asked. His focus was always on ensuring the vehicle fit my needs rather than simply making a sale, which was evident in the several weeks of conversations, phone calls, and texts before I ever stepped into the dealership. Throughout, Joshua remained warm, professional, and welcoming, and by the time I arrived in person, he felt more like a trusted friend than a sales consultant. The dealership environment reflected the same high standards. Every team member I interacted with was pleasant, helpful, caring, and professional, creating an atmosphere that felt genuinely customer-centric. As a former hospitality manager for luxury brands, I hold customer service to a very high standard, and Lexus Lehigh Valley met and exceeded that expectation. The Ritz-Carlton maxim, "We are ladies and gentlemen, treating ladies and gentlemen," came to mind often during my experience, and this dealership truly embodies that philosophy. I have already referred several friends to Joshua because of the exceptional care and attention I received, and I am actively considering an additional purchase. Bravo to Joshua and the entire Lexus Lehigh Valley team for delivering a level of service that sets a new benchmark in automotive sales and customer care.

They are crooks. They recommended work that I recently had done through them. When I questioned…read morethem they quickly brushed it off as a mistake. They did it again on the next oil change. Most recently they recommended 4 new tires. I just had my tires replaced by them. Only 20k miles. Stay far away from here

I've always had decent experiences here, but started bringing my car to an independent shop for…read moreroutine maintenance. Many of the things that the dealer had been "warning" me about turned out to be fictitious. I did go back to the dealer, though, last year to have my battery replaced because it is very difficult to otherwise find a compatible battery that is available locally. No problem with that at the time. But a few weeks ago, I went back again because I noticed that there was a steering problem and needed it to get checked immediately (my regular mechanic books out weeks in advance). The found that a rear shock was broken - fine. But they also told me that my battery was reading low and recommended replacing it. I said, sure, go ahead, YOU just replaced it 6 months ago and it should be fully covered under warranty. They immediately backtracked and muttered something about how the test result must have been from the previous visit (clearly a lie - the previous visit, I came because the battery was DEAD, not low). I asked again when picking up the car about the battery test result, and they again brushed it off and changed the topic. Sorry, but I can't trust this dealer any more, and you shouldn't either.

Buying a used car can be stressful, but this team made it genuinely enjoyable. Spencer was…read moreattentive and knowledgeable without being pushy, Tom helped us get to a number we were happy with, and Dmitri moved through the final paperwork so smoothly we almost forgot that part usually takes forever. Spencer even made sure the car was perfectly detailed before we pulled out of the lot. The whole team is the real deal. Highly recommend.

General Manager Tom O'Donnell Canceled My Purchase After I Paid My $1K Deposit, Wired the Full $16K…read moreBalance, and Signed the Purchase Agreement! GM O'Donnell is holding the over $16K of my 21-year-old son's money he worked over four years saving, along with my $1K credit card deposit. O'Donnell's latest comment: "We will send a check in the mail for the (over $16,000) balance at our convenience." No. That money will be wired back to us the same way it was sent to Audi Allentown. I first worked with Tina, who sent me the Carfax and confirmed the vehicle had been sitting on the dealership's lot for four months. Because I was buying this three-year-old vehicle with nearly 100,000 miles, I wanted to do my due diligence. This wasn't just my money--my son had worked hard and saved for his first car purchase. I emailed Tina with several reasonable questions, including whether the car had undergone any previous pre-purchase inspections, whether the dealership had its own inspection report, and whether they could provide a cold-start video, underbody photos or video, and a complete walkaround. None of those questions were answered. Instead, Brad sent me a five-minute walkaround video that did not include a cold start, did not show underneath the vehicle, and did not address any of the questions I had asked. During that video, Brad also stated the vehicle came with a 3-month/3,000-mile powertrain warranty from the dealership. When I later received the purchase paperwork from General Manager Tom O'Donnell, the 3-month/3,000-mile powertrain warranty mentioned in the video was not included in the paperwork, which only added to my concerns. I also wanted an independent pre-purchase inspection, but despite multiple attempts, I could never get the dealership to coordinate one. That meant I was expected to buy an out-of-state vehicle for my son without the information or inspection I had requested. Communication throughout the process was consistently poor. At one point, I called looking for Tina, and the employee who answered told me, "There is no Tina here. You must have the wrong dealership." Despite all of those concerns, I still moved forward because my son really wanted the car. It was the exact color, make, model, and trim we had been searching for for months but could not find in our area. I should have used better judgment. Throughout the transaction, I never became more comfortable, my questions remained unanswered and an independent inspection was never coordinated. The day after I sent the wire transfer, I had to call the dealership four separate times just to get an update on my purchase. Eventually, I reached General Manager Tom O'Donnell, who told me the dealership had not yet received the wire. I explained my frustration with the poor communication and the fact that I had agreed to buy an out-of-state vehicle for my son based on a five-minute video without answers to my questions or an independent inspection. Rather than acknowledging those concerns or trying to work toward a solution, he canceled the transaction. Although we had signed the purchase agreement, I had paid the deposit, and I had wired the remaining balance the day before, GM Tom O'Donnell canceled the sale. When I called back hoping to resolve the situation, he told me there was "nothing else to talk about." He then said, "Once the wire clears, we will mail you a check at our convenience." I immediately placed a wire recall with my bank for the full balance and disputed the deposit with my credit card. After everything that had happened, I was left feeling that my business was not valued and that resolving my concerns was never a priority. I have never experienced anything like this. What should have been an exciting milestone for my son turned into days of uncertainty, phone calls, and trying to recover the money we had already committed to the purchase. I cannot recommend Audi Allentown based on how this transaction was handled by General Manager Tom O'Donnell.