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    Scott Pre Owned

    3.3 (9 reviews)
    Closed • 8:00 am - 5:00 pm

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    Lehigh Valley Acura - Service area is pretty nice, they have two private offices.

    Lehigh Valley Acura

    (26 reviews)

    I went in for 1,000 miles inspection and was quoted $5K in recommendations such as oil pump reseal…read morefor $2,425.80! I Took my car to Pep Boys they detected no oil leak stated I had no need for a reseal. Spoke to Acura dealer, he stated those are recommendations, although the agent handling the issue warned me if I didn't reseal it, I would eventually damage the engine. Again, it turns out this recommendation wasn't needed! I will seriously rethink long and hard before I take it to this Acura dealer.

    This dealership is just unbelievable!! Let's start with the purchase. I am a woman purchasing a car…read morewaited on by men. Negotiations were just awful. I paid cash, no financing. At one point I asked about a cashiers check or personal check and was asked to show my bank balance (WHAT!). The day I had my trade in evaluated, I was asked by a salesman to see my hair....I was baffled and asked why. He said he heard I'd gotten my hair done before I arrived. Then when they discussed the value of my trade in, they said my tires were worn. I then presented a receipt that showed the tires were purchased the month before. I drive 12 minutes to work 3 times a week. I usually dont drive on the weekends. My trade in had low mileage. I was asked at one point why I was mean. I then presented them with my text messages from 7/2018 when I purchased from them previously that showed they reneged on my first car deal. My RDX never needed a repair for the 7 years I owned it. Hence my decision to purchase another RDX. Unfortunately from this same dealership, that clearly dismisses women. Let's now discuss my next contact, post purchase. Within one month I noticed an odd brake noise. I scheduled an appointment (of course under warranty, or so I thought). They assessed my car and informed me a stone had gotten into the rear brake and for $200+ they could fix it. I was stunned. I reminded them the car was under warranty, maybe somewhat hostile. Anyway I told them I would have it checked by my regular mechanic. While waiting to get my car I quickly googled rdx brakes. Turns out that due to the large wheel welll stones in the brakes are a known issue. Before I got my car I was approached by the manager of auto repairs. The first thing he told me was that he had 10 more customers coming in for the same issue (What a cash cow). He told me he was going to do me a favor and have the stone removed and not charge. He also told me I reminded him of his mother. I did mention my research about the issue with RDX brakes (beware). As I picked up my keys the person at the desk mentioned if this issue happened again to simply squirt with a hose or take it to a car wash. Unbelievable. Im supposed to get my first oil change for free but I just feel like nothings gonna be free. I am just exasperated. Parts of this felt very sexist and the other part felt underhanded. I have questions about the car but Im not sure i would get a truthful answer. It makes me nervous to drive the car. 1 star bc you have to give at least one to get review published. My first review in 2018 was not any better than this one. I do feel terrible but nothing changed since my first interaction with this dealership. By the way 2 weeks later I bought a 2nd car from Faulkner Subaru. Again all men but 100% better service and treatment. Although I did sense they were not used to dealing with a woman either. They just kept asking about my spouse. I told them I am the one buying the car therefore I would be the one negotiating. Eventually Faulkner agreed to drive the car to my house. My spouse loves the car, as I knew he would, 2025 Subaru Outback.

    Scott Pre Owned - car_dealers - Updated October 2026

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