This was the best experience purchasing our new family car. Thanks to Jacob M. He was so helpful I…read morewas able to review all the features which I love, online, I was able to test drive and signing was quick and easy. This is one of the best auto salesmen in business. I didn't feel pressured or asked for an outrageous amount for a down payment. I let him know my situation and what type of vehicle I had and wanted for my family. It worked out great and I'm happy with my decision. Thank you again! V

This location is full of amazing customer service. I'm not just talking about someone who can hold…read morea smile and go through the motions. You also shouldn't expect pushy salesman trying to sell you huge pricetags. These people consistently gave me the feeling that they genuinely cared that their job was done well and that I was happy with my experience. My specific situation was especially complicated and full of speed bumps and Angela Maresca helped me over every single one. Most importantly, I LOVE my new car.

I am writing this review with a sad heart and I'm gonna tell it like it is I was lied too about…read moreEmily Lopez working there ontop of that I had them run my credit to tell me no to what I wanted done I have brought nine cars with you guys and I have given you business from the pocanos I have always spoke highly about you guys since 2016 it' kills me that I couldn't get into a Mitsubishi cuz I have brought only them since I learned how to drive they under value your car by 2 x and then say they are trying when really I had to call up Emily and within 24 hours she was able to get me in a hybrid tuson like I wanted but you guys ran my credit I wish I didn't have to do this you guys have been my home for cars but after this time a 10 car will not be in the picture it's sad no good people there anymore

Thadd Taylor was above and beyond helpful! Made the experience of a large warranty repair go…read moresmoothly! He did everything and we are very pleased. Thank you Thadd!!

I went in for 1,000 miles inspection and was quoted $5K in recommendations such as oil pump reseal…read morefor $2,425.80! I Took my car to Pep Boys they detected no oil leak stated I had no need for a reseal. Spoke to Acura dealer, he stated those are recommendations, although the agent handling the issue warned me if I didn't reseal it, I would eventually damage the engine. Again, it turns out this recommendation wasn't needed! I will seriously rethink long and hard before I take it to this Acura dealer.

This dealership is just unbelievable!! Let's start with the purchase. I am a woman purchasing a car…read morewaited on by men. Negotiations were just awful. I paid cash, no financing. At one point I asked about a cashiers check or personal check and was asked to show my bank balance (WHAT!). The day I had my trade in evaluated, I was asked by a salesman to see my hair....I was baffled and asked why. He said he heard I'd gotten my hair done before I arrived. Then when they discussed the value of my trade in, they said my tires were worn. I then presented a receipt that showed the tires were purchased the month before. I drive 12 minutes to work 3 times a week. I usually dont drive on the weekends. My trade in had low mileage. I was asked at one point why I was mean. I then presented them with my text messages from 7/2018 when I purchased from them previously that showed they reneged on my first car deal. My RDX never needed a repair for the 7 years I owned it. Hence my decision to purchase another RDX. Unfortunately from this same dealership, that clearly dismisses women. Let's now discuss my next contact, post purchase. Within one month I noticed an odd brake noise. I scheduled an appointment (of course under warranty, or so I thought). They assessed my car and informed me a stone had gotten into the rear brake and for $200+ they could fix it. I was stunned. I reminded them the car was under warranty, maybe somewhat hostile. Anyway I told them I would have it checked by my regular mechanic. While waiting to get my car I quickly googled rdx brakes. Turns out that due to the large wheel welll stones in the brakes are a known issue. Before I got my car I was approached by the manager of auto repairs. The first thing he told me was that he had 10 more customers coming in for the same issue (What a cash cow). He told me he was going to do me a favor and have the stone removed and not charge. He also told me I reminded him of his mother. I did mention my research about the issue with RDX brakes (beware). As I picked up my keys the person at the desk mentioned if this issue happened again to simply squirt with a hose or take it to a car wash. Unbelievable. Im supposed to get my first oil change for free but I just feel like nothings gonna be free. I am just exasperated. Parts of this felt very sexist and the other part felt underhanded. I have questions about the car but Im not sure i would get a truthful answer. It makes me nervous to drive the car. 1 star bc you have to give at least one to get review published. My first review in 2018 was not any better than this one. I do feel terrible but nothing changed since my first interaction with this dealership. By the way 2 weeks later I bought a 2nd car from Faulkner Subaru. Again all men but 100% better service and treatment. Although I did sense they were not used to dealing with a woman either. They just kept asking about my spouse. I told them I am the one buying the car therefore I would be the one negotiating. Eventually Faulkner agreed to drive the car to my house. My spouse loves the car, as I knew he would, 2025 Subaru Outback.

Great service from a family business! They are trustworthy, reliable, professional, and reasonably…read morepriced. My whole family has been using them for years and we will continue to use them personally and recommend them to everyone we know!!

We've been using their Auto Repair service for many years and haver been very satisfied with their…read moreservice and costs

DO NOT WORK WITH EDWIN PEREZ. I was unlucky and was given this incapable agent who dropped the ball…read more& I lost a car. I was waiting for the agent to send back a video so we can make FULL CASH PURCHASE but Edwin decided to sell the car to another client who was willing to finance, which equates to him making more money as he tacked on extra percent on the loan APR for himself. He was dodging my calls and messages til the sale was made. Disgusting practice

Great service the team is very professional! I go for all my car needs!…read more If I decide to buy new this is where I would go first!

After visiting nearly a dozen dealerships across many brands including Toyota, Lexus, BMW, and…read moreAudi, we chose Scott Volvo when we purchased a new XC60 Recharge. Howard D. did an excellent job of conveying the features, benefits, and advantages of the Volvo XC60 Recharge, as well as the differences in trim levels. Never did he pressure us, nor made us feel like we had to make a decision before we were ready. And, he's so knowledgeable about the product! While he was helping us to find the right model that fit our needs an budget, he also explained how to save money by taking advantage of current incentives and federal rebates.

From the owner: Welcome to Scott Volvo Cars Allentown! As a premier Volvo dealer for drivers of Allentown, Center…read moreValley, Bethlehem, and Emmaus, we pride ourselves on our dedication to providing you with exceptional customer service and support throughout every step of your car-buying experience.

This review is for the auto repair and service and not buying a car. I had a 10:30 appointment on…read moreSaturday, 3/29, for an oil change, tire rotation, and 8,000-mile check-up. The service took two hours to accomplish. It was a bit longer than what I was expecting for having a reserved time, but I understand due to the day being a Saturday. There was complimentary coffee and snacks while I waited, and the lobby and waiting area were clean. Though it felt by design that the dealership was in the same building with signs to tell you that you could get more for a trade-in due to the market. It can be annoying since I just got the new car last year. But there weren't any pushy sales people there to sell you a newer car. The service was good. My oil change was free, and the tire rotation wasn't included in the deal of my new car. I also didn't get any pushy upsells of maintenance, which is good. But recommending this place for general car services, I'm not sure about that. I only went due to the free oil change and 8,000-mile inspection. You might be better off going to a regular mechanic. If you have an older and potentially run down car, I can see traps that could have you in a spot that you can be pressured into buying a newer car.

Poor Customer Service, poor sales department and poor detailing department. And I don't trust the…read moreservice department did a full and thorough inspection of the vehicle before I purchased it since I'm already having issues with it. During the buying process my salesman was back and forth between me and another customer at the same time instead of focusing on me and closing my deal, they are obviously short staffed, the sales manager filled in for my salesman while he was assisting another customer which is unacceptable. Also they were very misleading about discounts and incentives before I got there and they also said the car was cleaned and ready to be shown just to lure me into to the dealership to make a quick sale on a new trade in. I drove 2 hours and When I got there the car was filthy and they tried to offer a discount off the retail value of the car and not the listing price which is foolery. I came in on a Friday and left a down payment and was told the vehicle would be detailed and ready on Monday, I sent over my documents ahead of time and was told that when I come back on Monday the rest of the process should only take 1 to 2 hours in fact we were there for 5 hours which is ridiculous. While I was at the dealership waiting I had to take a cloth and clean the areas that the detailing department did not clean SMH. The rims were dirty the center console had garbage in it The seats were still dirty etc...I also requested information in regards to the lifetime power train program which kia offers but they never offered that as an option I had to inquire. The salesman and sales manager explained the details of the program and provided me with iterature and when I requested enrollment documentation they said I would get it through finance and when we finally got to finance a staff member said that the program no longer existed so obviously staff is not on the same page and the program was advertised so it should be honored. Also my salesman never took the time to show me how to setup Kia Connect for my vehicle which was an important feature that should have been explained and shown to me when I purchased the vehicle. And Since I've had the car I've had some issues with it and I have tried contacting my salesman who won't respond to me. I've also tried contacting the sales manager and the finance person who won't forward me my contract as well. I Also requested the GMs contact info and no one seems to want to provide me with his information. It seems they are withholding the info from me. Unhappy customer and it seems like I'm going to have to pay an in person visit and raise hell! I wouldn't recommend doing business with this dealership ever!