Mike stopped by and did my springtime bi-annual inspection yesterday. What a great guy! Professional, informative, funny as heck. I'll be seeing you in the fall, Mike! read more

After dealing with a few other HVAC companies in the area, this experience was honestly a pleasant surprise. Everyone was professional, respectful, and actually took the time to explain things clearly without making the process stressful. You can definitely tell customer service still matters to them, which hasn't been my experience elsewhere lately. Glad I decided to give them a try. read more

I would never recommend Maynor to anyone. Poor systems, bad follow up, faulty products poorly installed and they do not back their work. AVOID. It was a good company when it was founded. It seems to have gone downhill since it was sold. I unfortunatley, purchased my HVAC unit from them shortly after the sale and could not be more disappointed. read more

Maynor did a full replacement of our home's aging and broken furnace and AC. They were incredibly prompt, and someone was out to give us a quote on the same day we called. Drew put together multiple options for us and did a great job of thoroughly explaining each one and addressing all of the questions we had. The quote was competitive, and they were able to complete the install the very next day. Austin and Devan completed the installation; they were both very professional and did a great job. I will definitely be using Maynor again for future HVAC services. read more

5 Stars - Truly Exceptional HVAC Service! I can't say enough good things about my recent experience with Maynor Service Company. From the initial diagnosis to the full system replacement, every step was handled with professionalism, care, and a personal touch that really stood out. Angel (technician), Mike (sales), and Marc and Vinny (installers) each introduced themselves, shook my hand, and looked me in the eye. That kind of respect and courtesy is rare these days and immediately made me feel like I was in good hands. Angel was sharp and clear in diagnosing the issue. Mike helped me choose the right system with no pressure and very competitive pricing. Marc and Vinny installed the new system just 24 hours after I placed the order--fast, clean, and efficient. Marc even walked me through the warranty packet, which their office had already filled out for me. They also included a pre-filled Dominion Energy rebate form I didn't even know I qualified for--that's $400 I wouldn't have claimed otherwise! The system was tuned and running perfectly before they left. We're happy--and literally chill--with the results! If you're looking for honest, high-quality HVAC service with a personal touch, I highly recommend Maynor. Huge thanks to Angel, Mike, Marc, and Vinny! read more

Went with Maynor after using another great local company for years, simply due to their competitive pricing. It's been sort of a nightmare ever since. Had a company that was great, knowledgable, informed the customer, really helped and was concerned about air quality issues; this has been the exact opposite, and serious upcharges...now I know how they offer such cheap Trane units, lol. It's very hard to know what they are installing, what they doing, etc. I'm unsure the repercussions of changing companies now, but really dread getting maintenance. Other companies (actually had 2 in the area over time) have been great letting me know about my unit, how to improve it, etc. I tried to get a quote on a crawl space dehumidifer...they sent absolutely nothing, just said a number, literally. Slowly, any additional work like that I just get someone else. I'm trying to see about things others can do, to the point that the few hundred dollars for "checkups" seems silly read more

The Maynor Service Company that operates out of Apex is amazing. Every time they come by they are super professional and trustworthy. Mike come out today at around lunch time to my home in Apex to do an annual inspection of our airconditioning system. He was incredibly knowledgeable and gave tips on how to ensure better airflow throughout the house. If anyone in North Carolina needs a company to trust with their HVAC system, Maynor is the company to go with. read more

I'm upset and disappointed with Maynor. I've been a loyal customer for over 13 years and they have lost their compassion. I was awoken by an alarm going off in my attic. I recently had a new furnace installed which had a water issue after the installation, so my first thought was that it was the unit again. I called Maynor and they came out a few hours later, which was great, but it turned out that it wasn't the unit. The alarm was coming from my hot-water heater. I'm upset with Maynor because they charged me $99 for the service call. Yes, this was my mistake. I was charged the entire fee for him to show me the alarm, which took 1 second. When I first chose Maynor, they were a family-owned and run company, but not anymore, and unfortunately, it shows. read more

Paid $400 for an annual service contract. Paid $500 for a service call and recommended repairs April 22nd. System not working today and was told I would have to pay $150 for a weekend call because I was past my 30-day labor warranty. No thanks Maynor "lack of" Service! read more

I had to take four days off of work and they never got it right. My house was cooling but my fan was making some noise. They replaced the fan and fan motor but the first technician installed it wrong and he ended up purging 5 pounds of coolant from my system. When the house was now not cooling I asked for a more senior technician. As soon as the "senior" guy showed up he started treating me like I was in the wrong. He was rude, inpatient, and disrespectful. When I asked about the coolant and if we could refill it. He said that he first had to do a full leak detection inspection and it would cost me. All in all I had to go to another company who showed me clearly that Maynor had install the fan wrong and then lied about why there was no coolant. I was with them for 10 years and I will never go back. read more

I once gave this company a 5 star review and used them for all my HVAC needs for three properties, but in the last year I have seen their decline. The owner who originally was the man that I praised, sold this company and they have become like every other large HVAC company. 1. Numerous times they have forgotten things that I have scheduled. I asked to be on their maintenance plan but every year I have to call to remind them. 2. This year they quoted me 426 dollars to install a thermostat that is on Amazon for 100. They charged an additional 100 to install. 526 to install a new thermostat. They justified this price with a one-year warranty. That is the reason for the 4x the amount price when that is manufacture warranty. They unfortunately are no longer the company that they once were, I am currently looking for a new one to take their place. read more

I called them on Tuesday, had my quote on Friday and had my system installed the following week. Yes, from quote to installed....one week. Jim gave me a very thorough home evaluation, recommended various models and simply asked us if we had any question. Overall, I literally couldn't be happier with ALL aspects of this experience. read more

Maynor Service - She's a beautiful. - Heating & Air Conditioning/HVAC Near Me - Apex, North Carolina

Had our upstairs and downstairs HVAC units replaced. Crew from Maynor service, Sergio, Junior, Bieri, and Devan, were very efficient during the installation and kept me informed the entire time. Highly recommend this company for all your HVAC needs. read more

UPDATE 30 DAYS: Maynor did refund some of the charge. The HVAC technician (from another company) came back and installed the flush valve (that Maynor was originally called for but did not install) and showed how necessary that was, near-solid sludge in the line and at another ball joint valve, and replaced that. Maynor really missed this one! read more

After moving into an old house, we've worked with several electricians over the last year. We've had some not so great experiences. Maynor came recommended to us by our realtor, Chrysti Peek, and finally FINALLY, we found a company that we will continue to use. They quoted us a fair price for the work that needed to be done (when others quoted us 5 times that.) Chris K and Kody were on time, informed us of everything they were doing, were extremely personable (our dog was ready to go home with them!) and I would 100% recommend them to anyone needing electrical work done. Thank you, Maynor! read more

Maynor Service Company exceeded expectations- Tommy came out for the initial walkthrough and estimate. He was very knowledgeable, friendly, and trustworthy. I signed a contract that day. Jessica from the office was as friendly, professional, and attentive with scheduling my installation and the follow up inspection. Jeff and Josh came out for the installation and they were amazing- total HVAC was done in five hours and they left my home looking and feeling great. Both guys were fast, efficient, and attentive to my questions. I'd been putting this project off for a while but I'm so happy with this team and their commitment to excellent work. read more

My AC went out ona Fri night. I called early on Sat and a tech came out later that day. I paid $159 for the call and diagnosis which was what I was told in advance. The problem was the fan motor. The tech gave me a price of $1200.00 to replace the fan motor and capacitor. I agreed but had second thoughts about the price. I went online to get pricing on the fan and cancelled the service from Maynor. I ordered it myself and installed it myself. The motor and capacitor, original equipment, was $260.00. Not sure how these people can sleep at night. I suspect they all do this and consider this as "only business". I consider it pure evil. read more

I had a leaking bathtub faucet and needed a plumber. Given that they only offer 4-5 hour windows of time for an appointment (8am-12 or 12-5pm), I rearranged my entire work schedule to have a half day off to sit at home from 8-noon and wait for the plumber. At 11:40 they hadn't shown up or called, so I called the office and was told that the plumber was finishing another job that ran late and should be on the way shortly. I expressed my concern that I needed to be back at work by 2pm and didn't know if that would give enough time. At 1:45 the plumber finally called/showed up, of course I wasn't there because I was already on the way to work. The plumber also told me when he called that despite the 4 hour window of 8-12noon that the office had scheduled (which is unreasonable to begin with), he actually had me on his schedule for 1pm. So not only did they not show up with a 4 hour window for an appointment I rearranged my work schedule for, but they don't communicate well enough between the office and the plumber to even get close to the time that they told me they would be there. Completely unacceptable way to run a business. I assume they are busy enough that they don't need my business because neither the office nor the plumber offered any recompense such as a discount or an offer to reschedule at a more convenient time. The plumber at least apologized. The office staff did not seem to care about their poor business practice. I will be looking elsewhere for my HVAC or plumbing needs as this is not the first time they haven't shown up within their ridiculous 4 hour window, but it will certainly be the last. read more

Tom and Maynor are the best. We bought a home that ended up having a bunch of different issues that we were not prepared for. Tom came out and installed our Tesla charger, our generator and an overall assessment of our home. Tom found live outlets and readied our home for the next phase of remodeling. They were reasonably priced and always on time. We will call them for anything we need in the future! read more

We already used them for our biannual service to keep our system prepared for the seasons that NC brings. After a VERY warm fall and a failing AC, we called and they came out and gave us very honest information and educated us about our current system. It was time for an upgrade. We got a new system and with this our system became up-to-date and keep the air clean for my family (I have asthma). Started at 0800 and completed by 2pm and showed us how to use our new system. Everyone has been so kind and respectful. They allowed me to drop the payment off at the office and I was able to meet one of the owners and having a degree in administration, I love seeing the top interacting on a day to day basis with staff. He knows what's going on in his office! I highly recommend this company. read more

On the 27th of April 2022, Rob and Seth of Maynor Services installed my new Trane Gas Pack HVAC system. Both actually showed up early and were waiting out front before our appointment. We talked briefly about what they were going to be doing and they got right to work. You could tell that they'd worked together as a team for a while as they both tackled different areas without any discussion. Seth even dug up and moved two shrubs to make room for removing the old unit and installing the new unit. At the end, he replanted them and both shrubs have survived like they were never disturbed. They removed all the old equipment, including stuff under the house without a trace. The new unit went in perfectly and the sheet metal covering the ducts and attaching everything back to the house looked so much better and more professional than the old installation. Rob only had to come into the house just a couple of times; to remove the old control system and thermostats and install the new thermostats. It was a full day's work for Rob and Seth, but the results were perfect. Both were very personable and I would highly recommend them as team to install Trane equipment to anyone. I've used Maynor for preventive maintenance on my old equipment for two years leading up to replacing my 16-year-old system and kept it operating perfectly, but now, before it really gets hot and while equipment was available seemed to be the smart time to make an upgrade. read more

We purchased a new home in the Portofino community in Clayton NC three months ago. Well, to our dismay, both of our zoned AC units would not work at all after this short period of time. We contacted Maynor and they sent a technician to our house very quickly and he fixed the problem with both AC units within an hour. I was very impressed with Charles's efficiency, competence, and customer friendly service. He is a great asset to your team of professionals. Thank you to Brittany, Tammy, and most of all Charles. Very refreshing! read more

I had high hopes for these folks as they were recommended by a friend. Sadly, it is not to be. I left two voicemail over the days and they never returned a call just to book the appointment. My last attempt reached Christi and we booked an appointment for today, between 2p -4p. Tech Jacob was a no-show and no one called me to manage my expectation of service. I called just now, 4:24p, and I asked Christi for a status and she said they were running behind. I related that someone should have called. But, at 4:27p I called Air Experts and their man is in the area and on the way over now. So: very substandard service from Christi at the office and equally poor customer management from the technician. While others may have enjoyed at least decent service I can only relate that I've lost two hours of wages waiting on the guys and they totally blew it. Horrible. read more

Have used Maynor for years on a normal maintenance contract. Today they came out and our upstairs unit was not getting cool (we have two units). He said because my unit was 14 years old, I should replace both units even though my downstairs was working well. Furthermore, he quoted me 3800 dollars just to replace the coil in the upstairs unit. The sticker shock made me suspicious. I called around 4 other local places and all quoted $2500 or less to replace the coil. One got so mad with what I told him, he came to my house immediately since he was in the area. Looked at my systems, said the Maynor guy was full of it, put two pounds of coolant in my upstairs unit and now we have delightful cool air again. We will never use them again and I feel ripped off for all the years of paying for the yearly contract. BTW, the coolant price was less than half the $175 per pound Maynor quoted me. read more

When the HVAC air exchanger, located inside my townhome, began to leak on a recent Saturday afternoon, I called Maynor Heating and Cooling, and they had a technician at my house within the hour. Unfortunately, the unit needed to be replaced. I was given an estimate the following Monday, and Rob and Seth arrived first thing Wednesday morning ready to install my new HVAC system. I can not praise Rob and Seth enough on the quality of their workmanship, their helpfulness in answering any of my questions, and addressing all my concerns. I can say the same for the rest of their crew, and I would recommend this company and their entire staff to my friends and neighbors. read more

Replacing our system took alot of pre-job thinking. Other firms couldn't figure out what to do. Maynor figured things out and quickly installed a new system that works better than the old one ever did. Our unit in the attic was totally gone along with a need for some duct work replacement. The attic had only a small access point and we thought that major carpentry was needed for an installation. However, Maynor staff figured out a unique way to get a new unit into the attic. We were very happy with the staff at the company. Every person that we encountered was smart, responsive, and professional. read more

I would highly recommend this company for Heating & Air services. We used them several months ago to get 2 new A/C units installed at our house. After speaking with several companies, we decided to go with these guys because they were the most thorough in explaining what needed to be done, how long it would take, etc. We had A LOT of questions because we knew it was going to be an expensive fix. But they were patient with us and made us feel completely comfortable with the decisions we made. read more

We bought our house five years ago and ever since we have gone through several HVAC companies. We needed to add a system above our garage and got several quotes. Out of 6 different HVAC companies Jake and his team were the most thorough and competitively priced so decided to give them a shot. Boy we are glad we called them as they did an incredible job and could not be happier. Not long after the garage was done we developed an issue with our main unit which Jacob came out and found the problem right away. He explained everything well, showed up on time, and answered all our questions. Most recently our master bedroom unit was on its last leg so after talking to Jake and Mike we decided to replace it and again they did an excellent job. Technicians were all professional, clean cut, answered all questions, and most of all did great work. I had to call the office a few times and Christi was very pleasant, well spoken, and did what she said she was gonna do. In the last five months we have interacted with 9 different employees and they all were super nice and worked hard. It is nice to not have to worry who we are gonna call for HVAC issues as Jake and the team have earned our business for many years to come. Thank you Maynor! Shawn C read more

My AC and Furnace went out and I had to get both of them replaced. I was able to quickly schedule an appointment and the team came promptly at the appointed time. The techs were professional. They explained everything they had to do. They completed the job successfully. I was very pleased with their work because they left the areas clean of any debris. The inspector came a week later to inspect their work. Everything was done up to code perfectly. read more

Maynor Service - New Furnace - Heating & Air Conditioning/HVAC Near Me - Apex, North Carolina

I've been using this company since they took over for Herner Heating & A/C. They are prompt, polite, explain well, do great work, and don't charge an arm and a leg. This week, they even came out and fixed the unit before I arrived home from work. I wish all contractors worked like this company. I recommend A. Maynor Mechanical Contractor highly! read more