Manuel was great to work with on replacing the upper screen on my 2017 Acura RDX. He found a decent…read moreprice on ebay and had it installed not long after it was received. It's working great! I would highly recommend.

5 Stars - Stellar service from Manuel at Audio Experts in Mesa!…read more I reached out to Manuel, the owner of Audio Experts, to furnish and install BlackVue front and rear dash cams. He's an absolute top-notch guy -- super friendly, professional, and knows his stuff inside and out. His pricing on materials and labor was super fair, and he got the parts quickly so he could knock out the install fast. What really stood out was his dedication: he drove two hours each way (four hours round trip!) to come to me in Prescott on a Saturday. It started raining as soon as he began heading this way, and he never once complained. He just focused on taking care of me as a customer. The entire installation was quick, and looks very clean and professional with all wires neatly hidden. It turned out exactly how I wanted. If you need car audio, dash cams, or any custom install work done right, Manuel is your guy. He goes way above and beyond. Highly recommend Audio Experts -- thank you again, Manuel!

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

He didn't help me set up anything with the dash cam. He just sent me on my way. I won't be getting…read moreanything installed from him ever again. He costs the exact same amount as Audio Express except they would have helped me set it up. I'm so pissed. Why the fuck would I buy a dash camera that I can't connect to??? It's completely useless and pointless and I'm now fucking out $450. Screw this place and the rude ass dude at the front. I will never be coming back.

ZERO STARS! The guy admitted that he was slower than most. He did a so so job and over charged his…read morequote by about $400.00. Not reliable said he would return the next day to finish the work needed and was a no-show. He requires cash with no receipt so all under the table and no income taxes paid by him, I'm sure. I paid him $900.00 cash for about 7 or 8 hrs. worked, and I mentioned that I thought it was Higher than it should have been. So, he never came back to finish the work needed and never called. I would never use him again. STAY CLEAR OF THIS GUY!

Does not return calls , does not show up for warranty work , address listed is out of business ,…read morevery unprofessional , I am disappointed , the install is less than a year old and I was told several times there is a warranty but when it comes down to it , he wants another $500 on top because he has to rewire - his wire job - and the part is " out dated " , Sloppy work and not on time , I should have listened to the reviews , i was very happy at first but now I'm out $3800 and the excuses never end

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

I had an Idle stopper installed in my Honda Pilot. It only took about 30 minutes and it works…read morelike a champ. It was easy to get an appointment and I'm very happy with the job as well as the price. I'd definitely use these folks again. Thanks much!!

Been there for years and always has everything I need and more. This guy is amazing he's a young…read moreguy that has been running the store by himself for years he installs systems and I think I read a review saying that they have limited stuff don't listen to that by any means it's not limited he has great selection even above and beyond what you would be looking for on top of the line and all brand new great quality. I've had multiple systems installed in my Mercedes-Benz inside my Cadillac CTS inside my range Rover and his prices are as far as I'm concerned competitive very very competitive. And of course he charges for wire he charges for the little clips just like home Depot charges for the wire just like home Depot charges for the little clips in the world would you think is for free? I just don't understand why anybody would think that a business would stay open by giving stuff away for free? Now most places don't let you use their tools this guy will let you use his tools so will you wish stuff for free no without your waste of it free hell no. if it's my business I wouldn't give away anything for free I wouldn't even let my tools out but this guy's nice enough tools out to complete your system or work on whatever you have great place to shop great quality top of the brand named items. 5 stars all day!

This company installed an aftermarket radio into my vehicle. Their receipt features a qualify…read morecontrol section, where the installer initialed that the hazard lights were working after the new radio was installed. I called Streetfighter Motorsports an hour later to tell them the hazard lights were not working, they told me to bring the vehicle back. They said they looked again and all the wiring was correct, but alas the hazard lights do not work. They now say it is a faulty radio that they installed. I won't be going back.

I needed a wire run for my Cadillac, was quoted 280$ from the shop up the road from them. I…read morealready had the parts, just needed some help drilling and running the wire. Called several mobile installers, offered to bring the truck to them. Nobody wanted to help.. Streetfighter was glad to do the job.. Charged me 37.50$, that was 15% of the other quote.. Can't say enough good things about this place.. Thank You..

I have a 2011 Jeep Wrangler and the face of my stereo stopped working about a year or two ago. I…read morewas getting by using the steering wheel controls. I finally decided I deserved an upgrade. I told Carlos I need something that can stand up to the elements since I drive the Jeep with her top off at times. He suggested an Alpine stereo and I was game, I liked Alpine decks in my younger days. This upgrade does not have knobs... that is fancy to me. Everything is good, but I need to go back and see if it could be great. I've got Android auto, but Google maps isn't playing the verbal prompts. When I talk to Google she does not respond. I checked the settings on my phone and they look okay so I need the stereo checked out. I also need the center button on my left side steering wheel fixed because it's not working. Right now I'm rating them four stars. In certain to upgrade it once a couple kinks get worked out. It was really nice that Carlos walked me through using my stereo, as technology can be scary as we get older.

Thanks guys wow what an incredible job you guys did adding CarPlay to my Jeep. Nice game changer.read more

Just not a good experience. I do not know much (really not anything at all) about car stereo…read moresystems. I came in explaining I need help in what to do with a classic car I just purchased in which I had professionally installed all new gauges and even an entirely new dashboard. It was a fresh start as I had a brand new opening in a brand new dash for just begging for a brand new radio to be installed. The same for all the speakers which I had all removed so there were open places, again, just waiting for new ones to be installed. Again, I came in at ground zero wanting a fresh start asking for advice on what I need, a recommendation for all new components that meets my listening needs and a quote. I got only the quote. The pricing was extremely high and I had no understanding of why each component was recommended, therefore what value it had. Nothing was written out and I could only keep up with and remember half of what was spinning through my brain. I am sure the employees are very good at what they do, but unless you already know all the nomenclature, slang and have extensive knowledge of stereo systems, you will probably leave saying "let me think about it" and never return . . . as I did. What a shame as I do truly believe this company has the knowledge and experience.

Super fast, helpful and affordable Was trying a DIY project…read moreand couldn't figure it out. They were fast to help and was good to go in about 45 minutes. Nice knowledgeable staff.

Last year in the Phoenix New Times I saw an ad for Sound Image, and being that we just ordered a…read moreCarPlay system for our 2010 Toyota Tundra, we needed someone with experience to install it. I called Audio Express and got a quote, but they didn't sound very confident. Then I called Sound Image and spoke with Will and that changed everything for me. He was friendly, knowledgable, and had that old school "I got you" vibe. Almost a year later, still holding onto the advertisement, I called again and told them I was coming in for the install on my husband's truck (birthday surprise). I got there right when they opened - First Come First Served 10am. I brought in the system, they verified the price, and within 15 minutes my truck was back there. I had my little guy with me, but he was entertained by the free arcade games, and convo with Jon. Couple hours later my truck was done and the CarPlay System was looking clean in our truck! I had to mess with the sound settings a little to get the bump back, but that wasn't too hard...and I like to do it. Bring cash for the best deal, but credit cards are accepted too. Will, Sal & Jon will make sure you're taken care of, and if they can't/don't do it, they'll tell you. Thanks for the clean install!

These guys are so nice they work quick and definitely have fair prices!! Definitely would come backread more