We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

5/5 shopping experience…read more The employee that helped me is named Leo. Service and selection is top notch as he gave me options and suggestions and he even threw a free wrist strap. I initially went to another spot but found out it the camera was 300 more than it was supposed to be. I found this place and the price was fair. again, a 5/5 for me.

Leo was very helpful and made finding the right camera quick and easy. Great customer service!read more

Friendly and competent staff. Excellent customer service. Highly recommend having your devices…read morerepaired here.

My desktop finally quit ...after a dozen years, three power supplies, two HDD and a triple monitor…read moresetup..UGH! There is one thing I hate more than shopping for a used car..its shopping for a reasonably priced computer. (Not a gamer) After four crappy Amazon/Walmart 'renewed' models (All sent back over 5 weeks) An online search took me to MicroCenter, and a couple of + repair shops. I walked into this one...Alfredo listened to what I needed, didn't try to upsell me, he understood what I wanted and offered to build me something that allowed me to easily expand it if I needed and put in a four-display video card ...in less than 3 hours! (For under $500) Wooooohooooo! Amazing!

I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

I scheduled an appointment specifically to have the cracked screen on my iPhone replaced, so they…read moreclearly knew what the appointment was for ahead of time. When I arrived, the Best Buy rep told me they first needed to run a diagnostic to make sure the screen could even be replaced. No problem. A few minutes later, he tells me, "Great, it passed the diagnostic. The only thing I'm concerned about now is whether we actually have the screen in stock because we've been short on inventory." And of course... they didn't have it. So you mean to tell me I scheduled an appointment specifically for a screen replacement, drove all the way there, waited for the diagnostic, and only THEN you decided to check whether you even had the screen available? Why couldn't someone check inventory beforehand and call me? Or at the very least, check as soon as I arrived for my appointment? Complete waste of time and extremely poor planning. Ridiculous.

I can't knock this place because it was the meeting point where my fiancé and I agreed on (not…read moretryna die) in 2022. Genius Bar reps have always been really nice and knowledgeable. Everyone is friendly. Trying to book an appointment now because some (not all) of my texts are sending and receiving but not all. Tried every way possible to troubleshoot on my own and just want to book an appt but it's not entirely easy to do, so that is frustrating. Even DMV has streamlined a fast way to book appointments! d'oh!

Shoutout to Mo for being very helpful, efficient, knowledgeable - and patient! It was much…read moreappreciated.

I've been going to this place ever since their Haster location. I don't remember how I found them,…read moreprobably on Yelp, but I'm glad I did. This place has really good deals on everything. I dont want to mention prices since that can fluctuate and I care about this place enough not to bring customers that go there quoting the prices on my review, but just know that you will not find a better deal. Maybe through private sellers...maybe. Staff have always been helpful. The computers and laptops are "beefed up" or anything but they work and come with more than enough memory to do what you need, with the exception of Gaming and Video editing. But at the same time, I'm sure they have what you'll need if that's what you need. Great Job guys. love the new location

These folks are the best. The crackerjack team of technicians headed be Rick really know their…read morestuff. April and Bella share the office management responsibilities and keep things running smothly. Chris, the boss, is all about doing things right. All together they make a super-professional team. We're just glad they're in LA county and not here in San Diego county Paul The Computer Factory- San Marcos

They have a large inventory of electronic items that are hard to find or older technology…read more Lucien is very knowledgeable and easy to work with. I bought a used 14inch monitor with an HDMI input . Works great for my needs. I was pleasantly surprised that he was more than willing to negotiate the selling price. I've since returned and bought a small, used hardwired-USB speaker. Works perfectly.

I have been dealing with this company for about 10 years or more. They are always very helpful and…read morepleasant as they assist me and provide free expert advice. They have a lot of hard-to-find parts for various tech devices. Probably every time they have beat the prices of other stores / online vendors. I hardly ever submit a review, but this store deserves a big THANK YOU.

Fantastic experience!…read more This place has won over a loyal customer! I had came in to get a laptop for my cousin who's going to be going to college. I saw one on Amazon and I figured I'd come here so I wouldn't have to deal with shipping and miscellaneous issues that might come up. Not only did they have a comparable laptop that was basically new / open box. They had already installed Microsoft office in there AND it was cheaper than the Amazon listing I had originally shown him! I had asked if he would do a deposit cuz I didn't get paid until the end of the week and he was happy to hold it for me! I'm sure I'll be back for another!

Glad I found this place. Was in the market to get a brand new computer but this place had some…read moregreat deals. Service was great and he was very patient. Got an amazing deal on a high-performing laptop and he even threw in some free goodies. I have no regrets making my purchase here and I feel very comfortable that if there was any issues that he would go above and beyond to resolve them.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

**Outstanding Service at HB Computers!**…read more I highly recommend **HB Computers**. I purchased my Lenovo laptop from Amir a few years ago, and I've been extremely happy with it. The price was very reasonable, and the laptop has worked great and been very reliable. Recently, I brought it back to HB Computers to have a larger hard drive installed. **Jesus did an excellent job**--the workmanship was top-notch, and the upgrade was completed promptly and professionally. What really stands out about HB Computers is the level of customer service. **Amir, Karen, and Jesus** were all friendly, knowledgeable, professional, and genuinely helpful. It's refreshing to find a local business that provides quality products, fair pricing, excellent technical work, and great customer service even years after the original purchase. **Five stars all the way. I wouldn't hesitate to recommend HB Computers to anyone looking for a computer, an upgrade, or reliable computer service. Thank you, Amir, Karen, and Jesus!**

Jeff once again proved to be THEE man able to provide me with technical expertise, solid product…read morerecommendations, along with prompt delivery on a replacement/upgrade laptop. Be sure when in need of any PC, laptop and/or data recovery services, make a smart decision, and contact Jeff immediately!

Jeff has been very helpful to me with my computer problems for many years. I have used his services…read more3 times and will continue to do so as his work is excellent. Highly recommend him. His prices are very reasonable and he is very helpful. Thank you again Jeff. Ela