I dropped my laptop and sent it in and they fixed my banged-up laptop within a day! Im impressed…read moreabout the speed and quality of their repair!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

Fantastic experience. He cleaned some thermal paste from the CPU which was preventing the computer…read morefrom booting. He also did some cable cleanup. He did a first rate job! Would HIGHLY recommend.

I reached out via Yelp and was provided a swift reply and same day appointment for the installation…read moreof a PCIE WiFi 6 + Bluetooth adapter. The job was executed, my cables were cleaned up and I was shown the work performed in less than 15 minutes. I was impressed by the speed and professionalism along with how reasonable the prices are. I would highly recommend the services here for all of your PC needs!

Jeff once again proved to be THEE man able to provide me with technical expertise, solid product…read morerecommendations, along with prompt delivery on a replacement/upgrade laptop. Be sure when in need of any PC, laptop and/or data recovery services, make a smart decision, and contact Jeff immediately!

Jeff has been very helpful to me with my computer problems for many years. I have used his services…read more3 times and will continue to do so as his work is excellent. Highly recommend him. His prices are very reasonable and he is very helpful. Thank you again Jeff. Ela

I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

I scheduled an appointment specifically to have the cracked screen on my iPhone replaced, so they…read moreclearly knew what the appointment was for ahead of time. When I arrived, the Best Buy rep told me they first needed to run a diagnostic to make sure the screen could even be replaced. No problem. A few minutes later, he tells me, "Great, it passed the diagnostic. The only thing I'm concerned about now is whether we actually have the screen in stock because we've been short on inventory." And of course... they didn't have it. So you mean to tell me I scheduled an appointment specifically for a screen replacement, drove all the way there, waited for the diagnostic, and only THEN you decided to check whether you even had the screen available? Why couldn't someone check inventory beforehand and call me? Or at the very least, check as soon as I arrived for my appointment? Complete waste of time and extremely poor planning. Ridiculous.

I wanted to reach out and thank you again for the excellent service…read more As a traveling creative, I rely heavily on my phone, so the recent screen banding issue was a major disruption. I am so glad I took the recommendation to visit Experimax. You identified the problem quickly and restored my iPhone to full functionality right away. Your prompt help, knowledgeable approach, and great customer service made the entire process seamless. I will highly recommend your services to friends and family, and I will definitely return to Experimax for any future needs with my Mac products. Thanks again for getting me fully back up and running! Best regards, Taylor Herron

Thanks to Kevin for fixing my ASUS VivoBook screen replacement. Original screen to compare…read moreaftermarket screen replacement. Before and after screen replacement.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

**Outstanding Service at HB Computers!**…read more I highly recommend **HB Computers**. I purchased my Lenovo laptop from Amir a few years ago, and I've been extremely happy with it. The price was very reasonable, and the laptop has worked great and been very reliable. Recently, I brought it back to HB Computers to have a larger hard drive installed. **Jesus did an excellent job**--the workmanship was top-notch, and the upgrade was completed promptly and professionally. What really stands out about HB Computers is the level of customer service. **Amir, Karen, and Jesus** were all friendly, knowledgeable, professional, and genuinely helpful. It's refreshing to find a local business that provides quality products, fair pricing, excellent technical work, and great customer service even years after the original purchase. **Five stars all the way. I wouldn't hesitate to recommend HB Computers to anyone looking for a computer, an upgrade, or reliable computer service. Thank you, Amir, Karen, and Jesus!**

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

Quick, easy, and reasonably priced screen replacement on my iPhone. Looks like they work on mostly…read morecomputers, but were able to help me out. Much appreciated!

The flashlight & camera crapped out on my Iphone 14, so I dropped by HB Laptops to get a quote. I…read morefound out Rex from Fryed Phones was no longer around, so Jack helped me out. Jack is so honest he told me it would take a day or so for the parts to come in, and asked me to return on Mon. He didn't want me to be w/o my phone unnecessarily. I returned on Mon, and Jack repaired my phone 1 hr ahead of schedule. He also offered me a cash discount. I thought the price for service rendered was very fair. I'm glad that an honest businessman like Jack is in our neighborhood. I would rather support a small biz like HB Laptops vs going to Apple Genius Bar, and giving more money to Apple.

I can't knock this place because it was the meeting point where my fiancé and I agreed on (not…read moretryna die) in 2022. Genius Bar reps have always been really nice and knowledgeable. Everyone is friendly. Trying to book an appointment now because some (not all) of my texts are sending and receiving but not all. Tried every way possible to troubleshoot on my own and just want to book an appt but it's not entirely easy to do, so that is frustrating. Even DMV has streamlined a fast way to book appointments! d'oh!

Shoutout to Mo for being very helpful, efficient, knowledgeable - and patient! It was much…read moreappreciated.